I HAD THIS VEHICLE FOR A VERY SHORT TIME WHEN I STARTED TO HAVE PROBLEMS WITH THE SLIDING DOOR NOT STAYING CLOSED. AFTER IT IS SHUT IT POPS OPEN IMMEDIATELY. I HAVE HAD THE BOLT ADJUSTED SEVERAL TIMES AND IT WOULD KEEP IT CLOSED, BUT NOT FOR LONG. AFTER IT HAD BEEN OPENED AND SHUT 2-5 TIMES IT WOULD AGAIN POP OPEN. THIS IS AN ON…
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I HAD THIS VEHICLE FOR A VERY SHORT TIME WHEN I STARTED TO HAVE PROBLEMS WITH THE SLIDING DOOR NOT STAYING CLOSED. AFTER IT IS SHUT IT POPS OPEN IMMEDIATELY. I HAVE HAD THE BOLT ADJUSTED SEVERAL TIMES AND IT WOULD KEEP IT CLOSED, BUT NOT FOR LONG. AFTER IT HAD BEEN OPENED AND SHUT 2-5 TIMES IT WOULD AGAIN POP OPEN. THIS IS AN ON GOING PROBLEM. I HAVE PARKED THE VEHICLE AND WILL NOT DRIVE IT AND FEAR TO SELL IT DUE TO THIS MALFUNCTION OF THE SLIDING DOOR. SOMEONE SHOULD REPLACE THIS FOR FREE, BUT WHO? I AM A SINGLE MOTHER WITH 4 CHILDREN AND USED TO RELY ON A MINI-VAN.*AK
NHTSA ODI #10081064
Mileage unknown · Dec 19, 2000
Latches/locks/linkages
VEHICLE WAS RECALLED FOR REAR LATCH. LATCH WAS REPLACED COUPLE YEARS AGO. BUT, ATTACHING HARDWARE CAME A LOOSE AND FELL OUT, AND LATCH ASSEMBLY WAS NO LONGER CONTAINED. *AK THE REPLACED LATCH WAS MORE DANGEROUS THAN THE ORIGINAL BECAUSE IT IS NOT PROPERLY SECURED. *YH
NHTSA ODI #876759
Mileage unknown · May 28, 1999
Latches/locks/linkagesInjury
AS I WAS OPENING THE BACK HATCH OF OUR MINIVAN THE TOP BOLT SECURING THE RIGHT HYDRAULIC CYCLINDER SHEARED OFF CAUSING THE TRUNK LID TO ABRUPTLY COME DOWN BRUISING MY RIGHT ARM. FORTUNATELY THIS HAPPENED WHILE OPENING THE TRUNK BUT IT IS SCAREY TO THINK THAT IT COULD HAVE HAPPENED WHILE THE LID WAS UP AND CAME CRASHING DOWN ON …
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AS I WAS OPENING THE BACK HATCH OF OUR MINIVAN THE TOP BOLT SECURING THE RIGHT HYDRAULIC CYCLINDER SHEARED OFF CAUSING THE TRUNK LID TO ABRUPTLY COME DOWN BRUISING MY RIGHT ARM. FORTUNATELY THIS HAPPENED WHILE OPENING THE TRUNK BUT IT IS SCAREY TO THINK THAT IT COULD HAVE HAPPENED WHILE THE LID WAS UP AND CAME CRASHING DOWN ON MY CHILDREN. IRONICALLY THE VEHICLE WAS SERVICED IN ACCORDANCE TO RECALL NHTSA CAMPAIGN NUMBER 97V079000 IN FEB 98. HOWEVER, THE BOLT WAS NOT REPLACED, ONLY THE WASHERS AS DECRIBED BY THE RECALL NOTICE. THIS REMEDY WAS NOT ADEQUATE TO PREVENT THE BOLT FROM SHEARING. BYERS DUBLIN DODGE IN DUBLIN, OHIO WHO ORIGINALLY SERVICED THE VEHICLE FOR RECALL REPLACED BOTH CYLINDERS AT NO COST TO US UNDER RECALL. HOWEVER, I DID NOTIFY CHRYSLER DIRECTLY AND SPOKE TO CHRIS NEHOFF IN CUSTOMER SERVICE ON MAY 26. AT THAT TIME CHRYSLER INFORMED ME THAT THERE WAS NO RECALL REGARDING THIS PROBLEM, THAT THE VEHICLE WAS OUT OF WARRANTY, AND IT WAS UNFORTUNATE THAT I WAS INJURED BUT THAT THEY WOULD DO NOTHING. I WAS NOT PERMITTED TO TALK TO A SUPERVISOR. AT THAT TIME THE VIN NUMBER I PROVIDED WAS THE ONE FROM THE OWNER'S MANUAL WHICH WAS INCORRECT. THIS WAS EITHER AN INVALID VIN OR BELONGED TO ANOTHER VEHICLE BUT THE CHRYSLER REPRESENTATIVE DID NOT REALIZE THE PROBLEM. AFTER FINDING THE RECALL NOTICE MYSELF ON YOUR WEBSITE, I CONTACTED BYERS DUBLIN DODGE ABOUT THE RECALL. THEY IN TURN CALLED THEIR DISTRICT MANAGER WHO APPARANTLY APPROVED THE REPAIR AT NO COST TO US AND KEPT THE BROKEN HYDRAULIC CYLINDER. DESPITE THE FACT THAT THE VIN WAS INCORRECT, AN ERROR CHRYSLER SHOULD HAVE CAUGHT, I AM CONFUSED AS TO WHY I WASN'T TOLD ABOUT THE RECALL WHEN I CONTACTED CHRSYLER, AND THE FACT THAT OUR VAN HAD EVEN BEEN SERVICED FOR SUCH A RECALL. MOREOVER, THIS IS A SERIOUS SAFETY ISSUE THAT SUCH A HEAVY OBJECT CAN COME CRASHING DOWN WITHOUT NOTICE AND HAS THE POTENTIAL TO KILL OR SERIOUSLY INJURE ANYONE-ESPECIALLY A SMALL CHILD. *AK
NHTSA ODI #706953
Mileage unknown · Nov 6, 1997
Latches/locks/linkagesStructure
THE WELD THAT HOLDS THE FRONT RIGHT SIDE DOOR TOGETHER FAILED, CAUSING THE DOOR TO SAG, AND ALSO THE LATCH DOES NOT WORK. *AK
NHTSA ODI #818472
Mileage unknown · Jun 9, 1997
Latches/locks/linkages
WHEN STOPPED AT TIMES THE VEHICLE'S SLIDING DOORS DO NOT OPEN ON THE INSIDE AND OUTSIDE. *AK
VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Consequence & remedy
Consequence: THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Consequence & remedy
Consequence: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Consequence & remedy
Consequence: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy: DEALERS WILL INSPECT THE STEERING WHEEL FOR ARMATURE CRACKS IN THE CENTER HUB ATTACHMENT AREA. ANY STEERING WHEELS SHOWING CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
EA95029 · Steering Wheel Separation
Opened Sep 26, 1995 · Closed Nov 13, 1996
Status: closed (inferred from source dates) · Steering
AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS IT TO THE STEERING COLUMN SHAFT AND IS ATTACHED TO THE UNDERSIDE OF THE STEERING WHEEL ASSEMBLY BY 4 WELDS.IF CRACKS DEVELOP IN THE HEAT AFFECTED REGION OF THE WELDS AND PROPAGATE THROUGH THE STEERING WHEEL ARMATURE TO EACH OF THE WELDS, THE STEERING WHEEL CAN SEPARATE FROM THE HUB.THIS IS A SLOW PROGRESSIVE FAILURE WHICH NORMALLY OCCURS AT HIGH MILEAGE.IN SOME CASES COMPLAINANTS HAVE REPORTED A LOOSENESS OR WOBBLING OF THE STEERING WHEEL PRIOR TO SEPARATION.TO REMEDY THIS DEFECT, CHRYSLER WILL INSPECT THE STEERING WHEELS OF THE AFFECTED VEHICLES FOR CRACKS IN THE HUB AREA.IF ANY CRACKS ARE FOUND, THE STEERING WHEEL WILL BE REPLACED.ALL OTHER VEHICLES WILL HAVE REINFORCING PLATES INSTALLED WHICH WOULD PREVENT A STEERING WHEEL SEPARATION SHOULD CRACKING OCCUR.
EA94028 · Abs Braking System Fails
Opened Jul 29, 1994 · Closed Jun 24, 1996
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE94024 · Abs Braking System Fails
Opened Mar 7, 1994 · Closed Jul 29, 1994
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
EA94005 · Liftgate Latches
Opened Jan 31, 1994 · Closed Oct 25, 1995
Status: closed (inferred from source dates) · Structure
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT IT WILL CONDUCT A CAMPAIGN TO REPLACE THE LATCHES ON ALL THE SUBJECT VEHICLES.THE CHRYSLER CAMPAIGN WILL CONSIST OF NOTIFICATION LETTERS TO ALL OWNERS; FREE REPLACEMENT OF ALL LATCHES WITH STRONGER, SAFER LATCHES REGARDLESS OF THE AGE OF THE MINIVANS; NATIONAL ADVERTISING TO PROMOTE CUSTOMER AWARENESS OF THE CAMPAIGN; QUARTERLY REPORTS REGARDING CAMPAIGN COMPLETION RATES; AS WELL AS ADDITIONAL MEASURES TO ENSURE A HIGH COMPLETION RATE, ABOVE AND BEYOND THE ACTIONS THAT NORMALLY WOULD BE TAKEN IN A FORMAL SAFETY RECALL.THESE INCLUDE FOLLOW UP WRITTEN AND TELEPHONIC NOTIFICATIONS TO OWNERS WHO DO NOT BRING THEIR VEHICLES IN FOR CORRECTIVE ACTION.NHTSA FIRMLY BELIEVES THAT THE CRASH PERFORMANCE OF THE LATCHES ON THESE MINIVANS RAISES SERIOUS SAFETY CONCERNS, AND THAT THE CAMPAIGN ADDRESSES THESE CONCERNS.THE CHRYSLER CORRECTIVE ACTION WILL INCREASE THE STRENGTH OF THE LIFTGATE LATCHES AND DECREASE THE POTENTIAL FOR INERTIAL UNLATCHING, THEREBY REDUCING THE RISK OF CRASH-RELATED OPENINGS OF THE LIFTGATE AND POSSIBLE OCCUPANT EJECTION THROUGH THE LIFTGATE OPENING.OWNERS OF CHRYSLER MINIVANS WILL GET A STRONGER, SAFER LATCH FREE OF CHARGE AT THE EARLIEST POSSIBLE TIME, WITHOUT THE NEED FOR FURTHER TECHNICAL INVESTIGATION AND COMPLEX AND TIME-CONSUMING LITIGATION WITH AN UNCERTAIN OUTCOME.BASED ON THE ABOVE, ODI IS CLOSING THIS INVESTIGATION.
1992 Plymouth Grand Voyager Problems, Complaints & Recalls | Skip That Year
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