1993 Plymouth Colt

ON 3 OCCASIONS I HAVE HAD THE CABLE POP OUT OF THE TRACK ON THE RETRACKABLE SEAT BELT SYSTEM IN MY COLT. THERE WAS A RECALL OF THIS ITEM IN 1997. I TOOK THE VEHICLE TO OUR LOCAL DEALER JIM SOUTARS CHRYSLER, TO HAVE THE RECALL DONE. OPON RETURN OF THE CAR AFTER THE RECALL WORK ,IT LOOKED LIKE ALL SOUTARS HAD DONE WAS TO GREASE THE CABLE GUIDE, AND THE CABLE GUIDE WAS NOT CHANGED TO THE DOUBLE LIP DUST SEAL ANODIC OXIDE COATED TRACK .I LOOKED AT THE TRACK BEFORE IT WAS TAKEN IN, AND IT WAS THE SAME TRACK! NOW THAT THE CABLE HAS POPPED OUT AGAIN SOUTARS WANT TO CHARGE ME 685.00 PLUS LABOR TO FIX THE DRIVERS SIDE BELT ONLY. ACCORDING TO THE NHTSA CAMPAIGN ID NUMBER: 97V073002, WE DID NOT RECEIVETHE REPLACEMENTS ONLY A GREASE JOB !!!. AS A MOTHER I AM NOT ONLY CONCERNED FOR MY SAFETY, BUT ALSO FOR MY CHILDREN. I FIND IT INEXCUSABLE THAT ME AND MY CHILDRENS LIVES ARE SO MEANINGLESS TO CHRYSLER AND THERE REPRESENTATIVES!!! *AK

I HAVE BEEN HAVING PROBLEMS WITH THE DRIVERS SIDE MOTORIZED SEAT BELT IN MY 1993 PLYMOUTH COLT. THERE ARE TIMES WHEN IT WILL WORK AND THERE ARE TIMES WHEN IT WILL NOT EVEN MOVE BACK, LEAVING ME THE DRIVER UNPROTECTED INA CRASH. I HAVE BEEN BACK AND FORTH WITH BOTH MISUBISHI AND PLYMOUTH, PLYMOUTH BEING THE ONES WHO ARE REFUSING TO HELP ME OUT HERE. FROM WHAT I HAVE READ THERE IS A RECALL FOR THE GUIDE RAIL ON THE MOTORIZED SEAT BELT, BUT THAT IS ONLY FOR THE 2 DOOR MODEL, AND WITH MINE BEING A 4 DOOR, NO ONE WILL HELP ME OUT. THE FACT BEING THAT THE 2 AND 4 DOOR MODLE USE THE EXACT SAME FRAME, SO THERE IS ABSOLUTLY NO DIFFERENCE WHATSOEVER......SO I THERE ANYTHING THAT COULD BE DONE.I AM NOT INTERESTED IN GETTING INJURED IN ANACCIDENT BECAUSE I HAVE A FAULTY SEAT BELT, AND BECAUSE MY CAR DOES NOT FIT THE RECALL FOR THE 2 DOOR BECAUSE IT IS A 4 DOOR, THAT IS NOT RIGHT. *AK

AUTOMATIC SEATBELT DISENGAGED WHEN A GUST OF WIND HIT MY CAR DRIVING DOWN RT 84 IN MIDDLETOWN, NY. IT WENT IN THE POSITION OF BEING HALFWAY DEPLOYED AND STAYED THAT WAY FOR APPROX 14 MILES AS I DROVE HOME. IT DID NOT BECOME FULLY DISENGAGED UNTIL I REACHED HOME AND AND EXITED THE VEHICLE. NOW WHEN WE ENTER THE CAR IT WILL ONLY ENGAGE HALFWAY AND THE CABLE IS NOT STICKING OUT OF THE RUNNER FOR THE BELT. WE HAVE TAKEN THE CAR TO A LOCAL CHRYSLER DEALER (PORT JERVIS AUTOMALL), AND THEY TOLD US THE ORIGINAL RECALL WAS FOR THE MOTOR OF THE SEATBELT NOT A CABLE ISSUE. HOWEVER WHEN I CONTACTED YOUR OFFICE I WAS TOLD DIFFERENTLY, I THEN CONTACTED CHRYSLER AGAIN AND WAS TOLD AGAIN IT WAS A MOTOR ISSUE, NOT A CABLE ISSUE FOR THE ORIGINAL RECALL OF AUGUST 1997. I AGAIN CALLED CHRYSLER AT THE NUMBER YOU PROVIDE ON THE RECALL SHEETS AND WAS TOLD IT WAS A GUIDE RAIL PROBLEM NOT A MOTOR PROBLEM. SO AS YOU CAN SEE I WAS LIED TO BY CHRYSLER. THEY SAY THAT IT IS THE CABLE NOT THE GUIDE RAIL THAT IS BROKEN. HOWEVER, AS FAR AS I AM CONCERNED IT SHOULD MAKE NO DIFFERENCE, AS THE SEAT BELTS ARE THERE FOR OUR SAFETY AND SHOULD WORK NO MATTER WHAT. I BELIEVE THAT THIS PROBLEM SHOULD BE LOOKED INTO AS IT IS A SAFETY ISSUE IF YOUR SEATBELTS DON'T WORK THEN YOU ARE NOT SAFE DRIVING YOUR CAR AND I BELIEVE THAT I CANNOT BE THE ONLY PERSON WITH THIS PROBLEM. THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. *AK

A FEW MONTHS AGO THE ROOF ON MY CAR STARTED TO DEVELOP RUST IN STRAIGHT LINES ACROSS IT. IT WAS STILL UNDER WARRANTY WHEN I VISITED MARRONE DODGE TO SEE WHAT COULD BE DONE. THIS WAS BACK ON APRIL 8TH, 1999. I WAS TOLD BY THEIR BODY SHOP THAT THE ROOF NEEDED TO BE REPLACED ALONG WITH THE SUPPORTING BRACKETS. SEEMS LIKE THEY ARE HAVING A HARD TIME FINDING THE BRACKETS AND SINCE MY CAR IN THEIR ESTIMATE WAS ONLY WORTH $900, THEY OFFERED ME A "GOOD WILL" OFFER OF $1000 TO GET THE REPAIRS DONE SOMEWHERE ELSE AND SIGN DOCUMENT RELEASING CHRYSLER OF ANY FUTURE LIABILITY. I MAILED A CERTIFIED LETTER TO THEIR CUSTUMER SERVICE MANAGER ALONG WITH 3 ESTIMATES FROM 3 DIFFERENT BODY SHOPS. ALL OF THEM WERE OVER $1600. SERVICE MANAGER TOLD ME THE REPAIRS MAY TAKE UP TO A MONTH AND I WOULD NOT BE PROVIDED WITH A LOANER CAR. IN THE LETTER I EXPLINED THE 3 BODY SHOPS WOULD NOT TAKE MORE THAN 3-5 DAYS TO DO THE REPAIRS ONCE THE PARTS HAD ARRIVED. I WANT THEM TO FIX THE ROOF WITH THE LEAST INCONVENIENCE TO ME. I HAVE ALREADY SEEN A 1993 MITSUBISHI MIRAGE AND ANOTHER1993 PLYMOUTH COLT WITH THE SAME TYPE OF RUST ON THE ROOF. AS OF TODAY 9/28/99 I HAVE NOT RECEIVED ANY RESPONSE FROM THE MAROONE DODGE IN REGARDS TO MY LETTER AND HOW THEY PLAN TO RESOLVE THIS SITUATION.