2021 Nissan Sentra

There is a current open recall Campain ID R23B3 on the tie rods requiring replacement, however there is no current remedy per Nissan. This faulty tie rod can break and cause COMPLETE loss of steering, as there is a STOP SALE on this vehicle it is not safe to drive. Vaden Nissan has my vehicle every 5000 miles during each service/oil change from 2021 until 2024. I also notified the Vaden Nissan dealership again of this open recall issue during my last inspection, they rotated the new tires I had to purchase and sent me on my way. While driving my 2021 Nissan Sentra on [XXX] (a moderately busy highway), I experienced noticeable vibrations through the steering wheel, especially when accelerating and making turns. As I attempted to exit the highway, via a curved off-ramp, the steering wheel became extremely shaky and impossible to turn. I struggled to keep the car within the lane and then completely lost steering control. This caused me to veer off the road and nearly into the shoulder. I experienced such panic and fear as my [XXX] nephew was in the car seat in the back of my vehicle and was also extremely frightened. I am now extremely unsatisfied with Nissan and its lack of commitment to sell safe vehicles, I cannot legally resell this vehicle in the current condition and am left with no option but to drive an unsafe car, under the lemon law I have the right to sue. I pray that IF I absolutely have to drive this Nissan Sentra again there are no injuries, life-altering disabilities or possible death incurred to myself of my passengers. As I have followed all proper protocols and require a rental car that is at minimum safe for transportation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brakes independently activated as if there was an object in front of the vehicle. No warning lights were illuminated. The vehicle was taken to two different dealers where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a dealer for assistance. The failure mileage was approximately 200. VIN tool confirms parts not available.

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 70 MPH, there was an abnormal vibration coming from the steering wheel. The contact stated that the brake pedal was depressed, and the vibration was felt through the brake pedal. The contact was not aware of any warning lights being illuminated. The contact stated that the failure was intermittent but had since become a recurring failure at speeds above 50 MPH. The failure mileage was approximately 55,000. VIN tool confirms parts not available.

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

This is pertaining to my earlier complaint on August 2, 2023. My Tire rod and rack and pinion broke when I lost control of steering and bumbed a curb. The dealership refused to used manufacture warranty because they said I had an impact to something, I only hit a few potholes during the Winter months then they told me I had to go through my auto insurance company. Once I filed a claim with my insurance; the service manager insisted me letting them take the claim. While my car was waiting to be repaired ; the tire rod recall (Campaign Number: 23V581000) was announced on my car and the dealership told me that the recall was not the caused of me loosing control of steering. The dealership had my car for over 60 days repairing my car and Nissan N.A is refusing to reimburse me because they said I had an impact to something and it was not caused by the recall.

I am simply writing this complaint because the recall says I should if I feel the manufacturer has failed or is unable to remedy the recall in a timely manner. This recall is over 6 months old with no current remedy available. After 6 months, I would expect a recall that cites a potential increase of a crash to be addressed in a much quicker manner.

Vehicles will slams on brakes as if it is trying to avoid something in front of the vehicle. This has randomly happened several times at different driving speeds. This has been reported to dealership with no resolution because they cannot duplicate. In addition, I have had the same serious recall involving the Tie Rod for my vehicle and there is no resolution. The dealership will tell you how serious the issue is and that there is stop sale on these vehicles to entice you to trade in the vehicle instead of trying to make it right with the consumer.

The contact owned a 2021 Nissan Sentra. The contact stated that while his wife was driving at approximately 60 mph, the vehicle began to slide, hydroplane, and crash into a cement ditch drain.  There were no warning lights illuminated. The passenger side seat belt failed to lock completely, and the occupant was thrown around in the vehicle. The occupant who was occupying the passenger side front seat was taken to the hospital, and it was confirmed that he sustained right elbow and air bag burns and lower intestines injuries. The air bag was deployed. A police report was filed. The vehicle was towed to a tow lot. The contact called the local dealer. The vehicle was taken to the local dealer, who test-drove the vehicle prior to the failure, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V581000 (steering). The vehicle was deemed a total loss by the insurance company. The failure mileage was approximately 43,177.