2016 Nissan Rogue

The contact owns a 2016 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System). The vehicle was taken to the dealer for the recall repair, and the dealer only applied white lithium grease to the electrical connectors. The contact stated that the dealer refused to replace the wiring harness connector and informed the contact that it was not necessary. The contact stated that after the recall repair was performed, the vehicle failed to start. The contact replaced the battery. The vehicle later lost motive power while driving. The contact pushed the vehicle to the side of the road, and the vehicle was towed to an independent mechanic, who replaced the alternator; however, the failure recurred. The vehicle was taken back to the independent mechanic, who diagnosed that the ABS wiring harness, ABS control module, and wheel speed sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 51,000.

CVT transmission on a 2016 Nissan Rogue SL with 43,800 miles. Its available foe inspection. The vehicle transmission jerks, it hesitates, there is revving, and shudders. The problems was reproduced by a Nissan Dealer and inspected with a diagnosis of a bad transmission needing replacement. No warning or lamps before the 1st incident on April 8, 2024.

The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 20 MPH, the vehicle shut off as a key fob warning symbol appeared on the instrument panel. Due to the failure, the vehicle was initially towed to an independent mechanic and was later towed to the dealer. Two separate diagnostics were performed on the vehicle; however, they were unable to determine the cause of the failure. The dealer later informed the contact that a defective belt located underneath the dashboard may have caused the failure. The mechanic gave the contact an estimate for the repair but warned that the repair may not fix the failure. The manufacturer was also notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 55 MPH, the vehicle began to jerk. The RPM increased, but the vehicle failed to accelerate. The RPM decreased, and the RPM went to the correct level. After reaching an approximate speed of 40 MPH, the vehicle failed to accelerate further. The check engine warning light was illuminated. The contact called the local dealer, who informed the contact about having a transmission flush and adding transmission fluid. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 116,000.

I recently was notified that my vehicle has a factory recall for the jackknife key. So I brought it to my local Nissan dealership and they said they would fix the recall. After checking out my key and car the dealership said I would have to buy a brand new key which was around $300 dollars. The key is only 3 months old because I changed out the old key because the recall caused the old key to malfunction and not start up the car. They're solution was to put a spacer in the key to fix the recall but then said my car wouldn't turn on if they put in spacer to fix recall. My problem is why would i have to purchase something that is being recalled, also if it's a factory recall that would mean it has to be fixed as part of a federal law. Also, the reason for both keys malfunctioning is because of the recall in the first place. It seems the dealership is trying to get out of fixing this problem and they just want me to buy a new key to fix the issue instead of taking care of it, when it was the manufacturer's fault in the first place. The Nissan dealership is Destination Nissan located at 770 Central Ave, Albany, NY 12206, is there anything that can be done so they fix this issue? I also reached out to Nissan national help line, but they couldn't do anything but reach out to the dealership and ask what happened with no solution. They ended up not fixing the recall or anything on my vehicle and I currently have both keys that are malfunctioning because of Manufacturer Recall Number: R22C9 and NHTSA Recall Number 23V-093. But now I am at risk of key malfunctioning while driving and turning the car off and could cause possible crash, injury or worse. I don't understand how they can do this because under federal law they would need to fix any problems caused by this recall. Please any help would be greatly appreciated. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the front driver's side seat made an abnormal sound and inadvertently moved while making a turn. The contact stated that she weighed 130 pounds and that the front driver's seat frame had previously been replaced due to a fracture; however, the failure persisted. The vehicle was taken to the dealer, where the front driver's side seat frame was tightened; however, the failure recurred. The vehicle was taken back to the dealer, where it was determined that the front driver's side seat frame was fractured and needed to be replaced for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 70,000.