This complaint concerns a 2016 Nissan Rogue purchased from a used-vehicle dealership and involves safety-related defects present at or shortly after sale, raising concerns regarding inspection adequacy, disclosure accuracy, and systemic sales practices. Within days of purchase, the vehicle exhibited active water intrusion throu…
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This complaint concerns a 2016 Nissan Rogue purchased from a used-vehicle dealership and involves safety-related defects present at or shortly after sale, raising concerns regarding inspection adequacy, disclosure accuracy, and systemic sales practices. Within days of purchase, the vehicle exhibited active water intrusion through the moonroof, interior ceiling stains, mold spotting, and moisture exposure to electronic components. These conditions indicate prolonged or pre-existing water intrusion rather than post-sale wear. Service personnel later advised that the vehicle showed indicators consistent with prior water or flood-related damage. The vehicle also demonstrated multiple mechanical and electrical malfunctions affecting safety and drivability. Subsequent inspection determined that handling and pulling issues were not caused by wheel alignment, but by worn sway bar frame bushings and cracked CV axle boots on both sides, indicating suspension and drivetrain deterioration. Noise initially attributed to rear brake issues was later identified as wheel bearing failure after prior evaluations misdiagnosed the source. Wheel bearing degradation is a progressive condition consistent with pre-existing mechanical wear. Additional defects included keyless entry and ignition errors, electrical shorts affecting interior systems, malfunctioning lift-gate controls, and crash-sensor irregularities occurring during rain and highway driving. These conditions created an unreasonable risk of impaired braking response, electronic failure, or loss of vehicle control. The vehicle was represented as inspected, safe, and reliable at the time of sale. However, the defects manifested immediately and required repeated repair attempts during the warranty period, resulting in significant loss of use.
NHTSA ODI #11712546
Mileage unknown · May 27, 2025
Suspension
I noticed my back wheel making a rubbing sound. When I stopped vehicle I noticed the back tire was leaning. Thought it was wheel bearing. Had it replaced and tire still was leaning. After closer inspection the suspension trailing control arms had rusted into causing tire to lean. It was on rear driver side. After inspection the …
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I noticed my back wheel making a rubbing sound. When I stopped vehicle I noticed the back tire was leaning. Thought it was wheel bearing. Had it replaced and tire still was leaning. After closer inspection the suspension trailing control arms had rusted into causing tire to lean. It was on rear driver side. After inspection the rear passenger was also rusted and the metal was split. My concern is that this has happened to more vehicles like this and tire has broken off causing or could cause injury. I would have not thought a major part of an automobile would rust this quickly.
NHTSA ODI #11663226
Mileage unknown · Dec 4, 2024
SteeringSuspension
1) While the car is in a gear OTHER than park, the key is able to be fully and completely removed from the ignition. 2) SIGNIFICANT rollaway risk and in direct violation of § 571.114 Standard No. 114; Theft protection and rollaway prevention. 49 CFR 571.114. Specifically subsection 5 (S5) 3) No 4) NO 5) No issues noticed, no war…
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1) While the car is in a gear OTHER than park, the key is able to be fully and completely removed from the ignition. 2) SIGNIFICANT rollaway risk and in direct violation of § 571.114 Standard No. 114; Theft protection and rollaway prevention. 49 CFR 571.114. Specifically subsection 5 (S5) 3) No 4) NO 5) No issues noticed, no warnings, lights, or other indications.
NHTSA ODI #11628730
Mileage unknown · Dec 1, 2024
Power TrainSuspension
My 2016 Nissan Rogue shakes terribly when it goes over 60 mph. This has been happening for over a year. I have twice taken it to garages for repair, most recently this week. They replaced the axels but this did nothing and they told me they have been reviewing Nissan service bulletins. They said they know the year of my car…
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My 2016 Nissan Rogue shakes terribly when it goes over 60 mph. This has been happening for over a year. I have twice taken it to garages for repair, most recently this week. They replaced the axels but this did nothing and they told me they have been reviewing Nissan service bulletins. They said they know the year of my car has had numerous transmission issues. So as of now, I can't drive my car at a speed over 60 mph. I don't feel safe driving it but don't want to shell out more money for speculative solutions that probably won't work and will just cost me more money.
NHTSA ODI #11628193
Mileage unknown · May 25, 2024
Fuel/propulsion SystemSuspensionVehicle Speed Control
In September 2023, my 2016 Nissan started vibrating with noise. It was not shortly after that a warning appeared on the console. The warning, "Chassis Control System Error" caused research as the vehicle worsened. As I was driving, a warning of the brakes shutting down appeared. I returned home in time, and parked the vehicle. T…
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In September 2023, my 2016 Nissan started vibrating with noise. It was not shortly after that a warning appeared on the console. The warning, "Chassis Control System Error" caused research as the vehicle worsened. As I was driving, a warning of the brakes shutting down appeared. I returned home in time, and parked the vehicle. The truck was then sent to the mechanic where I was told that the transmission failed. The CVT failed at 83,000 miles. The vehicle is currently at a Nissan dealership service department, while I'm in the process of litigation with Nissan North America, Inc. Nissan offered just $1500.00 towards an estimated $6000 CVT repair bill. This problem is an extension of the 2022 Class Action Lawsuit that needs to be re-established. Nissan manufactured the vehicles with the knowledge of the defective CVT and did not make the consumers aware of the defect. Nissan dealerships also needs to be held accountable for their knowledge of the fraudulent act of Nissan to the consumers. Dealerships sold the vehicles also with the knowledge of the defective CVT. Nissan manipulated the law with a bogus extended warranty that protects Nissan from having to correct the wrong.
NHTSA ODI #11590725
Mileage unknown · May 25, 2024
Suspension
The left rear suspension arm has failed. This part supports the left rear tire and wheel assembly and its failure cause the left rear tire and wheel to tilt to about a 45 degree angle. The car was able to be safely stopped, although control was severely effected. Continued driving would likely have caused the tire and wheel t…
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The left rear suspension arm has failed. This part supports the left rear tire and wheel assembly and its failure cause the left rear tire and wheel to tilt to about a 45 degree angle. The car was able to be safely stopped, although control was severely effected. Continued driving would likely have caused the tire and wheel to separate from the vehicle. See attached photo. It appears as if the rear suspension arm welds have broken and or the part has failed due to corrosion. It is a 2016 vehicle with only 105,000 miles. See attached photos. The last photo shows the right rear suspension link, undamaged, to illustrate the extent of degradation on the left side. The Girard Nissan dealership in Groton, CT informed me they have seen a number of cars with this problem, but there has been no recall. The provided a verbal order of magnitude estimate to repair the vehicle, based on photos, at $4,000 or higher.
NHTSA ODI #11590711
Mileage unknown · Nov 13, 2023
Power TrainSuspension
transmission failure suddenly while driving with no check engine or warning lights.
NHTSA ODI #11554799
Mileage unknown · May 3, 2023
SteeringSuspensionWheelsCrash
VIN : [XXX] Phone number : [XXX] Name: [XXX] EMAIL ADDRESS: [XXX] Incident: I have made a report earlier regarding my Nissan Rogue 2016 , the VIN is mentioned earlier. It’s been a safety issue driving the car as it becomes very hard to control ( LOSS OF STEERING CONTROL) , Loss of electrical features such as USB PORT , bad n…
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VIN : [XXX] Phone number : [XXX] Name: [XXX] EMAIL ADDRESS: [XXX] Incident: I have made a report earlier regarding my Nissan Rogue 2016 , the VIN is mentioned earlier. It’s been a safety issue driving the car as it becomes very hard to control ( LOSS OF STEERING CONTROL) , Loss of electrical features such as USB PORT , bad noise from the speakers when playing songs as there is a water drainage from the panorama roof ! The car been reported to Abbotsford Nissan local dealership, spoke with Nissan also about the issue and no action was taken … as I’m a nurse , today I was driving to work , the car started to act weird while I was driving caused me to lose control while driving and there tire did hit the side of the road.. causing it to be more misaligned. It's been reported to the local Nissan dealership as well as Nissan customer care that the car is unsafe to drive INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11520221
Mileage unknown · Jun 23, 2022
Power TrainSuspension
At 135,000 miles, this car should not have transmission failure. The Constant Variable Transmission is defective and should be eligible for recall.
NHTSA ODI #11470742
10 miles · May 26, 2022
SteeringSuspension
The contact owns a 2016 Nissan Rogue. The contact stated while driving at various speeds, there was an abnormal sound coming from the rear of the vehicle. The contact stated that the vehicle would shudder while driving 60 MPH. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed ho…
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The contact owns a 2016 Nissan Rogue. The contact stated while driving at various speeds, there was an abnormal sound coming from the rear of the vehicle. The contact stated that the vehicle would shudder while driving 60 MPH. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed however, no issues were found. The failure reoccurred while driving. Additionally, the contact stated that the steering wheel was shaking whenever he depressed the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer where an unknown repair was completed; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10.
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Consequence & remedy
Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
Nissan North America, Inc. (Nissan) is recalling certain 2014-2016 Rogue vehicles. The electrical connector for the under dash harness may corrode due to water and salt intrusion from the driver's side foot well.
Consequence & remedy
Consequence: Corrosion in the electrical connector can result in power window/seat failure, all-wheel-drive warning light illumination, battery drainage, and electrical connector damage that increases the risk of a fire.
Remedy: Dealers will remove the harness tape and harness covering and replace both connectors and apply white lithium grease to the connectors as necessary, free of charge. Owner notification letters were mailed September 23, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B9.
Nissan North America, Inc. (Nissan) is recalling certain 2016 Nissan Rogue vehicles. The vehicles have front passenger seat frames that may be improperly welded. As such, these vehicles fail to meet performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints" and FMVSS 207, "Seating Systems."
Consequence & remedy
Consequence: In the event of a crash, the improperly welded seat back frames may increase the risk of injury.
Remedy: Nissan will notify owners, and dealers will replace the front passenger seat back assembly, free of charge. The recall began January 08, 2018. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Additional source detail variants (2)
Seats
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Seat Belts
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
Consequence & remedy
Consequence: If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Remedy: Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence & remedy
Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2016 Nissan Rogue vehicles manufactured July 31, 2013, to January 16, 2016. In the affected vehicles, the rear lift gate support stays may corrode due to insufficient anti-corrosion treatment.
Consequence & remedy
Consequence: Corrosion of one or both of the rear lift gate support stays could cause a sudden release of pressure. If this occurs, the support stays may break off, increasing the risk of injury.
Remedy: Nissan will notify owners, and dealers will replace the rear tailgate stays, free of charge. The recall began on November 18, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗