2016 Nissan Rogue

The contact owns a 2016 Nissan Rogue. The contact stated that the dealer had performed a CVT transmission replacement under an unknown recall. The contact stated that after the repair, the AWD warning light was intermittently illuminated. The dealer was notified and informed the contact that the warning light was an indication of the tire tread wear and tear. Additionally, the contact stated that while her husband was driving 30 MPH, the vehicle suddenly lost motive power and made an abnormally loud grinding sound. The contact stated that the vehicle felt like the rear wheels had locked up, and the vehicle was dragging. The driver smelled an abnormal burning rubber odor. A message indicating a high temperature and advising the driver to pull over was displayed. The driver was able to veer to the side of the road and waited for a while until the message cleared. The driver was then able to drive to the nearby residence. The vehicle was taken to an independent mechanic, where it was diagnosed that gear oil was leaking from the front transfer case and from the AWD housing area. The mechanic informed the contact that the failure had occurred because the dealer failed to replace a gasket during the transmission repair. The contact was referred to the dealer for the repairs. Additionally, the contact stated that the SPORT Mode was inoperable. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Within one month of purchase, the vehicle had been switching out of the Drive gear, and making an unusual noise. The check engine light, and many others appeared on the dashboard. I brought the vehicle to the dealership within the 1 month post purchase, (no warranty) and was told that It was repaired. Within a week all lights re-appeared and the vehicle drove poorly, making an unusual noise. I took it to another mechanic, who inspected it and gave me a list of all errors that appeared on the device he used to check the engine.. I brought it back to the dealership and was told Id be given a call when a rental car was available. After another month and a half passed, I brought the car back to the dealership, and dropped it off, without being given a rental replacement. The repair shop claimed that they did not find any further problems. The vehicle still makes a noise when accelerating and is beginning to smell of smoke.

This is a supplemental complaint to NHTSA ID #11604939. On October 25, 2025, Passport Nissan in Alexandria, Virginia diagnosed my 2016 Nissan Rogue with fault code P17F1, which indicates a known CVT transmission failure. The technician documented drivability issues including hesitation, slipping, and pulsing during acceleration. The diagnostic sheet recommended full CVT replacement. The dealership submitted a warranty request to Nissan’s Diagnostic Validation Team, and internal documentation shows a full transmission job totaling $6,996.44. Nissan classified the failure as warrantable under goodwill. Despite this, Nissan later offered only a partial valve body repair with a 50/50 cost split and a 3-day deadline. This contradicts Nissan’s own Technical Service Bulletin, which states that if fault code P17F1 returns after reprogramming, the transmission must be replaced. The dealership’s own technician confirmed the failure was warrantable and recommended full replacement. This misrepresentation minimizes a known safety defect and compromises consumer protection. The issue has been confirmed by a dealership technician, documented in service records, and submitted to Nissan’s internal warranty team. The vehicle experienced hesitation and loss of power during acceleration, which posed a safety risk while driving. This reflects a broader pattern of concealment and avoidance of full liability for transmission failures across Nissan vehicles. I request that NHTSA investigate this matter as a potential safety defect and deceptive repair practice. The component is available for inspection upon request, and all documentation has been submitted to the Virginia Attorney General’s Consumer Protection Section and I am prepping for other filings.

The contact's daughter owns a 2016 Nissan Rogue. The contact stated that the front passenger's side air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the front passenger's seat Occupant Classification System (OCS) Electronic Control Unit (ECU) and the seat sensors needed to be replaced. The contact related the failure to NHTSA Campaign Number: 16V911000 (Air Bags); however, the dealer informed the contact that the VIN was not included in the recall. The vehicle was not repaired due to the cost. The vehicle was then taken to an independent mechanic, where the same assessment was made, and the mechanic determined that the front passenger's seat assembly and seat belt assembly needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 55,000.

I own a 2016 Nissan Rogue. VIN: [XXX] . The transmission system (power train) is malfunctioning, showing fault code P17F1 and symptoms of slipping, delayed acceleration, and a heavy ride. The issue is intermittent but recurring. The vehicle is available for inspection upon request. Safety is compromised during highway merging, uphill driving, and stop-and-go traffic. The vehicle hesitates or drags, which could lead to collisions or loss of control in high-speed or congested conditions. Passport Nissan Alexandria confirmed squirrel damage in August 2021, tied to Nissan’s use of soy-based wire insulation. They wrapped the wires with rat tape and recommended cayenne pepper, which I’ve consistently used. Despite these measures, the vehicle now shows signs of electrical instability affecting transmission performance. The original damage was confirmed by the dealership. The current issue has not yet been reproduced by a dealer or independent service center. I have submitted a warranty exception request to Nissan Consumer Affairs and Executive Consumer Affairs and requested a full diagnostic review. No warning lamps appeared prior to the failure. The symptoms began in early 2024 and have occurred multiple times since. The fault code was retrieved using an OBD-II scanner. This issue reflects a broader manufacturer vulnerability tied to material choices that attract rodents and create long-term electrical risk. Documentation includes a timestamped Facebook post and a dealership confirmation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

With no prior warning or issues while driving on the freeway the rpm’s on my car just went in the redline and the car just lost power and I had to pull to the side of the road and that was that. Had to tow it home and it has not moved on its own since. Had it towed to dealer it’s a transmission failure. Total cost of repair $8500 and I’m at 131000 miles so past any extensions even purchased the extended warranty to 100000 miles when I bought it new for $40000.

The contact owns a 2016 Nissan Rogue. The contact stated that while driving 50 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact pulled over to a gas station, turned off and restarted the vehicle, and the vehicle failed to respond as intended. No warning light was illuminated. A dealer was contacted. The vehicle was towed to a dealer, where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was unknown.