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2004 Nissan Quest

Owner reports · Recalls · Investigations

More warning signs than most Quest years

Owner complaints for the 2004 Nissan Quest are substantially higher than the model-year median of 66.

About this comparison →

When problems were reported

Mileage at the reported incident

321 reports with mileage · 124 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports10 fire reports30 injury reports

What owners actually said

445 reports
Mileage unknown · Jan 18, 2006
Seat BeltsSeats

CONSUMER RECEIVED A RECALL LETTER FOR 2004 QUEST, AFTER ATTEMPTING TO HAVE THE RECALL WORK DONE CONSUMER WAS TOLD THAT THE PARTS WERE ON BACK ORDER. *TS THE DRIVERS SIDE SEAT BELT HEIGHT ADJUSTER WAS JAMMED AND THE DRIVERS SIDE SEAT BACK WAS BROKEN. *JB

NHTSA ODI #10148701

Mileage unknown · Jan 14, 2006
Tires

THIS MAY NOT BE A NISSAN EXCLUSIVE STRATEGY. CONSIDER THIS TO BE A WAKE UP CALL AND A POTENTIAL FOR OTHER "FORD-TIRE SUPPLIER" POTENTIAL UPCOMING SCENARIO. THE GOODYEAR'S EAGLE LS2 225/60/17 ULTRA HIGH PERFORMANCE ARE OEM AND EVEN AFTER FOLLOWING NISSAN'S COMPUTERIZED REMINDING SCHEDULES FOR TIRE ROTATION EVERY 7500 MILES,…

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THIS MAY NOT BE A NISSAN EXCLUSIVE STRATEGY. CONSIDER THIS TO BE A WAKE UP CALL AND A POTENTIAL FOR OTHER "FORD-TIRE SUPPLIER" POTENTIAL UPCOMING SCENARIO. THE GOODYEAR'S EAGLE LS2 225/60/17 ULTRA HIGH PERFORMANCE ARE OEM AND EVEN AFTER FOLLOWING NISSAN'S COMPUTERIZED REMINDING SCHEDULES FOR TIRE ROTATION EVERY 7500 MILES, THESE TIRES (I HAVE NOT MET AN EXCEPTION YET, GO TO TIRERACK.COM TO MENTION ONE SOURCE FOR INSTANCE AND READ THESE TIRES' REVIEWS.... NOT COINCIDENTALLY, MOST OF THE COMPLAINTS YOU'LL READ ARE QUEST MINIVAN OWNERS) ARE WEARING FAST AND NOT AT SAME RATE (WHEN COMPARED FR TO RR..LIKE I SAID EVEN AFTER PROPER P.M AND TOO FAST FOR AVERAGE DRIVERS LIKE MOMS) THE LAUGHABLE MATTER ON ALL THIS IS THAT : A) THESE MINIVANS ARE DRIVEN BY MOMS. B) THESE MINIVANS PER DESIGN HAVE ULTRA HIGH PERFORMANCE TIRES (LIKE MOMS ARE A BUNCH OF STREET TEENS OR DRAG RACERS). C) OEM RECOMMENDED SIZE ARE EXTREMELY HARD TO FIND (ALMOST LIKE A WELL PLANNED MONOPOLY BY AUTO MANUFACTURER AND TIRE SUPPLIER) IF YOU GO TO THE OPTIONAL OEM SIZE 225/65/16 YOU WILL WORSEN THE ALREADY QUESTIONABLE FUEL EFFICIENCY OF THIS QUEST VEHICLE LINE. D) GOODYEAR LAUGHS AT CUSTOMERS LIKE ME WHEN BRINGING MY "SOONER THAN EXPECTED" TIRE WEAR OUT CONDITIONS AND THEY OPENLY ADMIT THAT THEY HAVE NO IDEA WHY NISSAN REQUIRED THESE EAGLE LS2 TO BE OEM EQUIPMENT. THERE ARE GOODYEAR RETAILERS THAT DON'T EVEN ADVENTURE ON SELLING THEM. E) ADDRESSING TIRE WARRANTY ISSUES IS A PROBLEM THAT HAS TO BE RE-INVENTED. VEHICLE MANUFACTURERS WILL NOT DO ANYTHING FOR YOU AS THEY RECOMMEND YOU TO BRING IT UP TO CERTIFIED TIRE MANUFACTURER RETAILERS...ANOTHER HUGE HEADACHE FOR AVERAGE JOE (AND A SUBJECT FOR OTHER INVESTIGATION). I AM A EE FOR ONE AUTOMOBILE MANUFACTURER, IF NHTSA IS REALLY INTERESTED ON PROTECTING THE AMERICAN CONSUMER BY ENFORCING THE TREAT ACT, PLEASE LISTEN TO EARLY SYMPTOMS LIKE WHAT I AM PRESENTING TO YOU HERE. *NM

NHTSA ODI #10147788

Mileage unknown · Jan 12, 2006
Unknown Or Other

WHEN I TURN A/C & HEATER BUTTON CIRCLING THE AIR OUT, I HEAR AN ANNOYING NOISE FROM VENTILATOR. I HAD SAME PROBLEM ABOUT 2-3 MONTHS AGO, SO I DROPPED OFF MY CAR TO ALL BRAND NISSAN FOR A WHILE. HOWEVER, THE NOISE BECAME WORSE RECENTLY. THE DEALER SAID,"WE DON'T KNOW WHAT CAUSED THE NOISE. IT WAS JUST A MULTI FUNCTION PROBLEM…

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WHEN I TURN A/C & HEATER BUTTON CIRCLING THE AIR OUT, I HEAR AN ANNOYING NOISE FROM VENTILATOR. I HAD SAME PROBLEM ABOUT 2-3 MONTHS AGO, SO I DROPPED OFF MY CAR TO ALL BRAND NISSAN FOR A WHILE. HOWEVER, THE NOISE BECAME WORSE RECENTLY. THE DEALER SAID,"WE DON'T KNOW WHAT CAUSED THE NOISE. IT WAS JUST A MULTI FUNCTION PROBLEM WE BELIEVE. HOWEVER, WE CHANGED A PART WHAT WE HAD TO DO." THAT WAS HEARD WHEN I DROPPED OFF MY CAR 2-3 MONTHS AGO. I AM WONDERING THAT IF THE PROBLEM AFFECT TO OTHER FUNCTION OR IF NISSAN DEALER DOESN'T FIX IT COMPLETELY. IF MY WONDER IS RIGHT, I WOULD LIKE TO TRADE MY CAR TO NEW ONE AND OR THE DEALER GUARANTEES TO FIX IT COMPLETELY/ CLEARLY. *JB

NHTSA ODI #10147658

30 miles · Jan 11, 2006
Structure

DT*: THE CONTACT STATED THE SLIDING DOOR OPENED AND CLOSED AT RANDOM. THE SLIDING DOOR MALFUNCTIONED WHEN THE VEHICLE IS IN PARK. AN ADULT WAS PINNED BY THE SLIDING DOOR, NO INJURIES WERE SUSTAINED. THE SLIDING DOOR WAS PUSHED OFF THE TRACK AND THE VEHICLE WAS TOWED TO THE LOCAL DEALERSHIP. THE SLIDING DOOR WAS PLACED BACK ON T…

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DT*: THE CONTACT STATED THE SLIDING DOOR OPENED AND CLOSED AT RANDOM. THE SLIDING DOOR MALFUNCTIONED WHEN THE VEHICLE IS IN PARK. AN ADULT WAS PINNED BY THE SLIDING DOOR, NO INJURIES WERE SUSTAINED. THE SLIDING DOOR WAS PUSHED OFF THE TRACK AND THE VEHICLE WAS TOWED TO THE LOCAL DEALERSHIP. THE SLIDING DOOR WAS PLACED BACK ON TRACK. *AK

NHTSA ODI #10147466

54,500 miles · Jan 5, 2006
Structure

THE POWER SLIDING DOORS IN MY NISSAN QUEST 2004 REQUIRE A VERY STRONG FORCE TO STOP THEM ONCE THEY ARE ACTIVATED TO CLOSE. MY 4-YEAR OLD SON GOT HIT BY IT ON NOV 11, 2005 AND ALMOST GOT STUCK BETWEEN THE DOOR AND THE DOOR FRAME. I HAVE IN MANY OCCASIONS BEING HIT BY THE DOORS ON THE WAY TO CLOSING AND ONLY A VERY STRONG RESISTAN…

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THE POWER SLIDING DOORS IN MY NISSAN QUEST 2004 REQUIRE A VERY STRONG FORCE TO STOP THEM ONCE THEY ARE ACTIVATED TO CLOSE. MY 4-YEAR OLD SON GOT HIT BY IT ON NOV 11, 2005 AND ALMOST GOT STUCK BETWEEN THE DOOR AND THE DOOR FRAME. I HAVE IN MANY OCCASIONS BEING HIT BY THE DOORS ON THE WAY TO CLOSING AND ONLY A VERY STRONG RESISTANCE CAN STOP THEM. I HAVE TALKED TO THE DEALER AND THEY REFERRED ME TO NISSAN BUT NO ONE HAS AN ANSWER ON THE PROBLEM OTHER THAN SAYING THAT YES THE FORCE REQUIRED IS VERY LARGE. ISN'T THAT A VERY SERIOUS SAFETY ISSUE? SHOULDN'T THE POWER SLIDING DOORS, LIKE THE DOOR OF ELEVATORS, HAVE A SAFETY SPECIFICATION TO ENSURE THAT THEY CLOSE AT THE SLIGHT USE OF FORCE? MINIVANS ARE USED BY MANY FAMILIES WITH KIDS. I SEE THAT AS A SERIOUS PROBLEM. LUCKILY NO ONE GOT HURT THIS TIME. *NM

NHTSA ODI #10146995

8,261 miles · Jan 2, 2006
Service Brakes, Hydraulic

WARPING ROTORS. I HAVE A 2004 NISSAN QUEST THAT AS OF TO DATE HAS LESS THAT 38K MILES ON IT HAS GONE THROUGH THREE (3) SETS OF FRONT ROTORS. AFTER SEVERAL THOUSAND MILES THE ROTORS WARP WHICH RESULTS IN A TRIP TO THE DEALERSHIP TO CUT THEM. THE VEHICLE BECOMES UNSAFE TO DRIVE WHEN THE WARPING VIOLENTLY SHAKES THE STEERING WHEEL …

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WARPING ROTORS. I HAVE A 2004 NISSAN QUEST THAT AS OF TO DATE HAS LESS THAT 38K MILES ON IT HAS GONE THROUGH THREE (3) SETS OF FRONT ROTORS. AFTER SEVERAL THOUSAND MILES THE ROTORS WARP WHICH RESULTS IN A TRIP TO THE DEALERSHIP TO CUT THEM. THE VEHICLE BECOMES UNSAFE TO DRIVE WHEN THE WARPING VIOLENTLY SHAKES THE STEERING WHEEL AND BRAKING BECOMES COMPROMISED. *NM

NHTSA ODI #10146696

21,000 miles · Jan 2, 2006
Service Brakes, HydraulicCrash

HAD A CRASH IN NOV 2005 AT LOW SPEED (APPROXIMATELY 25 MPH). THE BRAKES SEEMED TO SIMPLY NOT WORK. THE BRAKE PEDAL WAS PRESSED VERY HARD AND SEEMED LIKE NOTHING WAS HAPPENING. I HAVE HAD THE BRAKES CHECKED AT EVERY OTHER SERVICE APPOINTMENT AND NOTHING SEEMS TO BE OBVIOUS TO THE FIRESTONE MECHANIC. ALSO THE TIRES SKID A LOT ON E…

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HAD A CRASH IN NOV 2005 AT LOW SPEED (APPROXIMATELY 25 MPH). THE BRAKES SEEMED TO SIMPLY NOT WORK. THE BRAKE PEDAL WAS PRESSED VERY HARD AND SEEMED LIKE NOTHING WAS HAPPENING. I HAVE HAD THE BRAKES CHECKED AT EVERY OTHER SERVICE APPOINTMENT AND NOTHING SEEMS TO BE OBVIOUS TO THE FIRESTONE MECHANIC. ALSO THE TIRES SKID A LOT ON EVEN SANDY STREETS. I DARE NOT DRIVE IN SNOW WITH THIS ELEPHANT OF A VAN. IT GETS STUCK IN SNOW ON THE SLIGHTEST OF INCLINES. MY NISSAN QUEST SE 2004 HAS HAD THE PRIVILEGE OF HOLDING UP THE TRAFFIC SEVERAL TIMES ON THE SLIGHTEST INCLINE IN THE ROAD IN SNOW. I AM HONESTLY VERY SCARED OF DRIVING IN THE SNOW. TODAY IS THE FIRST DAY I HAVE STARTED EXPLORING WHETHER OTHER PEOPLE HAVE HAD SIMILAR PROBLEMS AND FOUND A NUMBER OF THEM ONLINE. SO I DECIDED TO DO MY PART BY SENDING THIS INFO IN. *NM

NHTSA ODI #10146677

Mileage unknown · Dec 26, 2005
Air BagsLatches/locks/linkages

CAR WAS BROUGHT IN FOR A RECALL OF THE AIRBAG SENSOR AND THE AUTOMATIC SLIDING SIDE DOOR. AIRBAG SENSOR IS STILL NOT FUNCTIONING PROPERLY AFTER 4 ATTEMPTS AT FIXING IT. SIDE DOOR NOT PROPERLY FUNCTIONING BUT SERVICE DEPARTMENT CAN'T 'DUPLICATE' IT SO THEY SAY IT'S FINE. CAR IS STILL IN THE SHOP, WILL BE FOR A TOTAL (FOR THIS …

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CAR WAS BROUGHT IN FOR A RECALL OF THE AIRBAG SENSOR AND THE AUTOMATIC SLIDING SIDE DOOR. AIRBAG SENSOR IS STILL NOT FUNCTIONING PROPERLY AFTER 4 ATTEMPTS AT FIXING IT. SIDE DOOR NOT PROPERLY FUNCTIONING BUT SERVICE DEPARTMENT CAN'T 'DUPLICATE' IT SO THEY SAY IT'S FINE. CAR IS STILL IN THE SHOP, WILL BE FOR A TOTAL (FOR THIS TRIP) OF ALMOST 4 WEEKS, UNTIL A REP FROM NISSAN COMES TO TRY AND FIX IT. ELECTRICAL SYSTEM IS A MESS, LIGHTS, WINDOWS, POWER SEATS, DOORS, SEEM TO ACT ON THEIR OWN. NISSAN REFUSES TO BELIEVE ME! DRIVER SIDE PASSENGER (NON-POWER) DOOR STICKS, CAN BARELY OPEN IT MYSELF. FLAT TIRE LIGHT COMES ON WHEN TEMPERATURE OUTSIDE DIPS. BEWARE OF AIRBAG SENSOR, TRY TO CHECK IT YOURSELF USING DIFFERENT WEIGHT PEOPLE. VERY DANGEROUS! *JB

NHTSA ODI #10146085

1,000 miles · Dec 8, 2005
Tires

NISSAN QUEST WITH NUMEROUS RATTLES WHICH HAVE NOT BEEN LOCATED AND GOODYEAR EAGLE LS2 ARE WORN OUT AT 28,000. EXTREME VIBRATION AT 50 MPH OR ABOVE FROM THE TIRES. DEALERSHIP ATTEMPTED TO CORRECT RATTLES BY ADJUSTMENTS HOWEVER, THIS WAS UNSUCCESSFUL. DEALERSHIP DENIED ANY PROBLEMS WITH OEM TIRES BUT WILLING TO INSTALL MY OWN CHO…

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NISSAN QUEST WITH NUMEROUS RATTLES WHICH HAVE NOT BEEN LOCATED AND GOODYEAR EAGLE LS2 ARE WORN OUT AT 28,000. EXTREME VIBRATION AT 50 MPH OR ABOVE FROM THE TIRES. DEALERSHIP ATTEMPTED TO CORRECT RATTLES BY ADJUSTMENTS HOWEVER, THIS WAS UNSUCCESSFUL. DEALERSHIP DENIED ANY PROBLEMS WITH OEM TIRES BUT WILLING TO INSTALL MY OWN CHOICE IN TIRES. *JB

NHTSA ODI #10144741

2,000 miles · Nov 27, 2005
Service Brakes, Hydraulic

2004 QUEST MINIVAN IN FOR FRONT END JUDDER/VIBRATION (6/04)@ 2000 MILES-ROTORS CUT SAME COMPLAINT(12/04) @ 7300+- MILES-ROTORS CUT AND PADS REPLACED SAME COMPLAINT(10/05) @ 15000+-MILES-DEALERS STATES THAT ROTORS AND BRAKES ARE NEEDED AND NOT COVERED SAID THAT BECAUSE IT'S A HEAVY VEHICLE CONSIDERED NORMAL TO REPLACE PADS @ A…

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2004 QUEST MINIVAN IN FOR FRONT END JUDDER/VIBRATION (6/04)@ 2000 MILES-ROTORS CUT SAME COMPLAINT(12/04) @ 7300+- MILES-ROTORS CUT AND PADS REPLACED SAME COMPLAINT(10/05) @ 15000+-MILES-DEALERS STATES THAT ROTORS AND BRAKES ARE NEEDED AND NOT COVERED SAID THAT BECAUSE IT'S A HEAVY VEHICLE CONSIDERED NORMAL TO REPLACE PADS @ APPROXIMATELY 8000+- MILES AND ROTORS AS WELL. IF THERE IS NO PROBLEM WHY CUT ROTORS IN 1ST PLACE, AND THEN AGAIN WITH PAD REPLACEMENT IN LESS THAN 6 MONTHS TIME FRAME? AND NOW A 3RD OCCURRENCE ?*JB

NHTSA ODI #10143722

Official recalls

4

05V480000 · Seats:mid/rear Assembly

Oct 17, 2005

ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.

Consequence & remedy

Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.

Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

05V474000 · Seats:mid/rear Assembly

Oct 13, 2005

ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.

Consequence & remedy

Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.

Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

04V186000 · Latches/locks/linkages:doors:latch

Apr 16, 2004

ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.

Consequence & remedy

Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.

Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

04V103000 · Air Bags:frontal:sensor/control MODULE-INACTIVE

Mar 1, 2004

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.

Consequence & remedy

Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.

Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE08004 · Side Air Bag NON-DEPLOYMENT

Opened Jan 25, 2008 · Closed May 30, 2008

Status: closed (inferred from source dates) · Air Bags:side/window

THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.

EA05012 · Finger Pinch Point

Opened Aug 19, 2005 · Closed Oct 20, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.

PE05019 · Finger Pinch Point

Opened Apr 21, 2005 · Closed Aug 19, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.

PE04027 · POWER-SLIDING Door Opening

Opened Mar 15, 2004 · Closed Jun 2, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Additional source detail variants (2)

Latches/locks/linkages:doors:latch

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.