2004 Nissan Quest

DT*: THE CONTACT STATED THE AIRBAGS FAIL TO OPERATE IN THE VEHICLE. THERE IS A NHTSA RECALL, #04V103000 CONCERNING THE AIRBAGS FRONTAL SENSOR/CONTROL MODULE; HOWEVER THE RECALL DID NOT CORRECT THE PROBLEM. THE VEHICLE IS HAVING THE SAME PROBLEMS AGAIN. THE DEALER WAS ALERTED HOWEVER NO ADDITIONAL REPAIRS WERE MADE. UPDATED 03/20/06. *JB

I BROUGHT THIS CAR AND IT HAS JUST GAVE ME PROBLEMS. THE DEALERSHIP ALSO HAS CAUSED ME TO MANY PROBLEMS. I TRIED TO MAKE AN ARRANGEMENT WITH THE DEALERSHIP SO THAT THEY COULD HELP ME WITH THE PROBLEMS THE CAR WAS GIVING ME, BUT THEY DIDN'T WANT TO HELP ME WITH ANYTHING THEY TOLD ME THAT NOW THAT I HAD IT WAS MY PROBLEM AND I HAD TO DEAL WITH IT. *JB

I OWN A 2004 NISSAN QUEST SE. THERE SEEMS TO BE A SERIOUS DEFECT WITH THE SAFETY FEATURES ON THE POWER SLIDING DOORS. WHILE OUT ONE AFTERNOON, MY SON DECIDED THAT HE WOULD PRESS THE BUTTON TO CLOSE THE POWER SLIDING DOOR ON HIS SIDE. I HAD BENT DOWN TO TIE HIS SHOE AND FAILED TO NOTICE THAT HE DIDN'T MOVE HIS HAND OUT OF THE WAY AFTER HE HAD PRESSED THE BUTTON TO CLOSE THE DOOR. UNFORTUNATELY, THE POWER SLIDING DOOR COMPLETELY CLOSED ON MY 3-YEAR-OLD SON'S HAND. THANKFULLY, HE WAS NOT SERIOUSLY INJURED (BROKEN BONES, ETC). HOWEVER, I FEEL AS IF THIS IS A SERIOUS PROBLEM THAT NISSAN NEEDS TO ADDRESS SOON. ALSO, THERE HAVE ALSO BEEN A FEW TIMES WHERE THE DOORS HAVE BEEN CLOSING, AND, FOR WHATEVER REASON, MY HUSBAND OR I HAVE TRIED TO STOP THEM. WE LITERALLY HAVE TO PUT ALL OF OUR STRENGTH INTO STOPPING THE MOVING DOORS, AND EVEN THEN, SOMETIMES THEY CONTINUE TO CLOSE WITHOUT HESITATION. THE POWERED BACK HATCH/DOOR ON THE VAN IS VERY SENSITIVE TO ANYTHING BEING IN THE WAY; I DON'T UNDERSTAND WHY THE POWER SLIDING DOORS AREN'T JUST AS SENSITIVE. I DESPERATELY HOPE NISSAN WILL CORRECT THIS MAJOR PROBLEM BEFORE SOMEONE BECOMES SERIOUSLY INJURED. *JB

DT*: THE CONTACT STATED THE LEVER THAT CHANGES THE HEADLIGHTS FROM LOW TO HIGH BEAM IS THE SAME LEVER THAT CUTS THE HEADLIGHTS ON/OFF. THE ABSENCE OF TENSION IN THE LEVER CAUSES THE LEVER TO ROTATE WHEN GOING FROM HIGH TO LOW BEAM, CAUSING THE HEADLIGHTS TO GO OFF. THE DEALERSHIP AND MANUFACTURER HAVE BEEN ALERTED. UPDATED 04/12/06.*JB

I RECEIVED A RECALL NOTICE ON MY 2004 NISSAN QUEST. THE RECALL WAS FOR PROBLEMS WITH THE OPERATION OF THE 2ND AND 3RD ROW SEATS OF THE MINIWAN. PORTER NISSAN THE DEALER THAT I BROUGHT THE CAR FROM HAS MADE IT VERY DIFFICULT TO SCHEDULE AND APPOINTMENT. THE WILL NOT SCHEDULE THE WORK ON THE WEEKENDS AND THEY EXPECT ME TO TAKE UP TO THREE HOURS OUT OF MY WORKDAY TO WAIT UNTIL THEY FINISH THE REPAIRS ON MY CAR. THE HOURS THAT THEY HAVE ARE NOT CONVENIENT FOR A PERSON WHO WORKS FROM 9-5 AND THEY HAVE REFUSED TO GIVE ME A LOANER CAR. *AK

MY NISSAN QUEST HAS BEEN PLAGUED WITH ELECTRICAL PROBLEMS FROM DAY ONE. THE WINDOWS GO DOWN COMPLETELY ON THEIR OWN WITH VEHICLE TURNED OFF. THE PASSENGER SLIDING DOOR OPENS RANDOMLY ON ITS OWN. THE TIRE ALARM GOES OFF WHEN TIRE PRESSURE IS FINE. AIR VENTS FLY OFF AND LIGHTS FALL OUT OF THE CEILING. MOST TROUBLING IS THE AUTOMATIC SIDE SLIDING DOOR. OWNER'S MANUAL STATED ON PAGE 3-8 THE DOOR WILL REVERSE DIRECTION IMMEDIATELY DURING POWER OPEN OR CLOSE, A WARNING CHIME WILL SOUND AND THE DOOR WILL REVERSE DIRECTION AND RETURN TO THE FULL OPEN OR FULL CLOSE POSITION. THE DOOR DOES NOT OPERATE THIS WAY, THE DOOR WILL NOT STOP WHEN IT ENCOUNTERS AN OBJECT IT WILL CONTINUE TO PUSH THE OBJECT IN ITS WAY. MY HUSBAND AND I HAVE BOTH BEEN CAUGHT BY THE DOOR. IT HAS KNOCKED SMALL CHILDREN TO THE GROUND. I HAVE COMPLAINED TO NISSAN , AND THEY INSISTED THAT THIS WAS THE WAY THE DOOR WERE SUPPOSED TO OPERATE. THE AUTOMATIC CLOSE BUTTON IS RIGHT AT THE LEVEL A SMALL CHILD WOULD PUT HIS HAND TO ENTER THE VEHICLE AND COULD BE EASILY ACTIVATED. NISSAN SAYS THE DOOR IS DESIGNED TO REVERSE WITHIN THE LAST COUPLE INCHES EVEN THOUGH THIS IS CONTRADICTORY TO ITS MANUAL. PLEASE HELP BEFORE A CHILD IS SERIOUSLY INJURED. *AK

WE PURCHASED A 2004 NISSAN QUEST WITH THE FULL WARRANTY PLAN. IN THE LAST SEVERAL MONTHS, THE PASSENGER REAR HAS NOT STAYED INFLATED. THE REPRESENTATIVE AT YOUR CATHEDRAL CITY OFFICE CLAIMS THIS IS A STEM VALVE PROBLEM BUT THEY WOULD HAVE TO CHARGE ME $200 FOR THE PART PLUS $100/HR FOR LABOR AND BECAUSE THEY DO NOT KNOW THE EXACT PROBLEM, WE COULD BE CHARGED FOR MORE THAN 1 HOUR OF LABOR. WE HAVE BEEN TOLD BY THE AFOREMENTIONED SERVICE DEPARTMENT AS WELL AS NISSAN HEADQUARTERS (800-NISSAN-1) THAT THIS IS NOT COVERED UNDER THE EXTENDED WARRANTY PLAN AND THAT NISSAN WILL NOT ASSIST IN THIS REPAIR. IN THIS INSTANCE, THE NISSAN SALESMAN MISLED US WITH THE PURCHASE OF THE EXTENDED WARRANTY PLAN, CLAIMING IT COVERED THE SAME AS THE ORIGINAL WARRANTY. WE ARE MOSTLY DISPLEASED WITH THIS BECAUSE WE ARE BEING ASKED TO FILL OUR TIRE WITH AIR SEVERAL TIMES A WEEK IF WE CONTINUE TO DRIVE OUR NISSAN QUEST, OR SPEND HUNDREDS OF DOLLARS ON THE VALVE REPAIR BECAUSE IT APPEARS NISSAN DOESN'T WANT TO TAKE RESPONSIBILITY OF NOT HAVING QUALITY PARTS IN THEIR TIRES, INTENTIONALLY OR UNINTENTIONALLY. *NM

I WANTED TO NOTIFY YOU OF THE DEFECT IN THE POWER DOOR MECHANISM OF THE 2004 NISSAN QUEST SL. MY VIN NUMBER IS [XXX]. I HAVE TAKEN IT TO PORTER NISSAN DEALERSHIP IN NEWARK, DE TO BE FIXED ON AT LEAST THREE DIFFERENT OCCASIONS SINCE IT WAS PURCHASED AND IT STILL MALFUNCTIONS. I HAVE ALSO RAISED CONCERNS ABOUT THE SAFETY OF THIS MECHANISM WITH THE DEALER ON MANY OCCASIONS. I BELIEVE THE DEFECT IS 2 FOLD. 1. INCONSISTENT CLOSING: WHEN A BUTTON IS PUSHED TO CLOSE THE DOOR, IT DOES NOT ALWAYS CLOSE. IT GOES TO ABOUT 6 INCHES FROM CLOSURE AND THEN BACKS OPEN. THIS GETS TO BE VERY FRUSTRATING. 2. MORE DANGEROUS IS THE FACT THAT THE SENSOR DOES NOT WORK PROPERLY WHEN THE BUTTON IS ACCIDENTALLY PUSHED AND SOMEONE IS IN THE WAY. THE DOOR PROCEEDS TO CLOSE DESPITE AN OBSTRUCTION AND REQUIRES TREMENDOUS FORCE TO OPEN AGAIN. BOTH MY HUSBAND AND I HAVE BEEN CAUGHT IN THE DOOR. LAST WEEK MY HUSBAND HURT HIS BACK TRYING TO FORCE OPEN THE CLOSING POWER DOOR. THIS PROBLEM HAS EXISTED SINCE WE PURCHASED THE VEHICLE AND I BELIEVE THAT IT IS A SERIOUS SAFETY CONCERN. MOST IMPORTANTLY, I AM WORRIED THAT IT CAN HURT ONE OF MY CHILDREN WHO WON'T BE ABLE TO PUSH IT OPEN WITH FORCE. I AM WRITING THIS IN HOPES THAT THIS GETS ADDRESSED QUICKLY. I HAVE TRIED CALLING NISSAN AND THEIR MESSAGE SIMPLY SAYS THAT THEY ARE TOO BUSY AND TO CALL BACK LATER. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)