NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
445 reports114,000 miles · Aug 25, 2009
Engine And Engine CoolingFire
MY 2004 NISSAN QUEST SE CAUGHT ON FIRE AND WAS TOTALED. THE VEHICLE HAS BEEN ACTING STRANGE AND 5 DAYS PRIOR TO THE FIRE WAS THE LAST DAY I DROVE IT. IT WOULD NOT CRANK AFTER I PUT IT IN THE GARAGE AND SO I WAS GOING TO HAVE IT TOWED TO THE NISSAN DEALER THE NEXT WEEK. IT WAS NOT TOUCHED AFTER THAT DAY UNTIL WE WERE AWOKE BY OUR…
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MY 2004 NISSAN QUEST SE CAUGHT ON FIRE AND WAS TOTALED. THE VEHICLE HAS BEEN ACTING STRANGE AND 5 DAYS PRIOR TO THE FIRE WAS THE LAST DAY I DROVE IT. IT WOULD NOT CRANK AFTER I PUT IT IN THE GARAGE AND SO I WAS GOING TO HAVE IT TOWED TO THE NISSAN DEALER THE NEXT WEEK. IT WAS NOT TOUCHED AFTER THAT DAY UNTIL WE WERE AWOKE BY OUR SMOKE ALARMS. WE OPENED OUR GARAGE DOOR AS IT WAS THE NEAREST EXIT ONLY TO REALIZE THE FIRE WAS IN THE GARAGE. WHEN WE WENT OUTSIDE AROUND TO THE GARAGE WE SAW THAT THE FIRE WAS COMING FROM UNDER THE HOOD OF THE VAN OUT THE WINDSHIELD AND PASSENGER SIDE FRONT TIRE. *TR
NHTSA ODI #10281701
10,000 miles · Jul 14, 2009
Service Brakes, Hydraulic
THE BRAKES HAVE TO BE CHANGED AT LEAST 3-4 TIMES A YEAR, AND ROTORS HAD TO BE CHANGED BECAUSE THEY WERE ABOUT A 1/2 IN. GONE. STEERING WHEEL BEGAN TO SHAKE EVERY TIME I HAD TO BRAKE. BRAKES NEVER STOP SQUEAKING. FINALLY HAD TO PUT NEW CALIPERS IN ABOUT A WEEK AGO I FINALLY THOUGHT MY BRAKES WOULD BE WORKING FINE AGAIN. WORKED GO…
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THE BRAKES HAVE TO BE CHANGED AT LEAST 3-4 TIMES A YEAR, AND ROTORS HAD TO BE CHANGED BECAUSE THEY WERE ABOUT A 1/2 IN. GONE. STEERING WHEEL BEGAN TO SHAKE EVERY TIME I HAD TO BRAKE. BRAKES NEVER STOP SQUEAKING. FINALLY HAD TO PUT NEW CALIPERS IN ABOUT A WEEK AGO I FINALLY THOUGHT MY BRAKES WOULD BE WORKING FINE AGAIN. WORKED GOOD FOR ONE DAY, SQUEAKING CAME BACK EVERY TIME I BRAKE, STILL HEAR SCRAPPING NOISE FROM THE BRAKES. ONE PROBLEM AFTER ANOTHER WITH THIS CAR. WHEN IT RAINS FROM FRONT WINDOW LEAKS INTO THE GLASSES HOLDER SINCE I PURCHASED THE CAR. YESTERDAY THE PASSENGER SLIDING DOOR HAS A HOOK AT THE BACK OF THE DOOR WHEN IT CLOSES IT HOOKS TO IT ALSO, THE PIECE FELL INTO THE DOOR NOW THE DOOR DOES NOT CLOSE RIGHT. THE SENSOR THINKS THE DOOR IS OPEN SO NOW THE BOTTOM LIGHTS STAY ON. THIS WAS THE WORSE PURCHASE I MAY HAVE DONE. SINCE I BOUGHT THE CAR ITS BEEN PROBLEMS KNOW WONDER THEY ONLY GAVE A 3 YEAR WARRANTY ON IT. SOMETIMES I PUT MY CAR IN DRIVE AND IT FAILS TO TAKE OFF, SO I HAVE TO PUT TURN IT OFF WAIT A FEW SECONDS THEN TRY IT AGAIN. SO WHAT IS NEXT TO FAIL? EVEN THE BACK PANEL THAT COVERS THE LIGHTS NEAR THE LICENSE PLATE FELL OFF. MY BIGGEST PROBLEM I WORRY ABOUT IS THE BRAKES BECAUSE I HAVE 5 KIDS I REALLY THINK THIS IS A DEFECT ON THIS CAR AND FROM WHAT I READ I AM NOT ALONE ON THE BRAKE ISSUE. I REALLY THINK THEY HAVE TO DO SOMETHING ABOUT THE BRAKES. *TR
NHTSA ODI #10276708
53,214 miles · Jul 9, 2009
StructureInjury
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. ON 4 SEPARATE OCCURRENCES, WHEN THE CONSUMER PRESSED THE KEY FOB TO OPEN THE PASSENGER DOOR, IT WOULD MALFUNCTION AND CLOSE WITHOUT WARNING WHILE PASSENGERS WERE ATTEMPTING TO ENTER THE VEHICLE. DURING THE 4TH MALFUNCTION OF THE DOOR, THE CONSUMER WAS STANDING OUTSIDE THE VEHICLE BENDIN…
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TL*THE CONTACT OWNS A 2004 NISSAN QUEST. ON 4 SEPARATE OCCURRENCES, WHEN THE CONSUMER PRESSED THE KEY FOB TO OPEN THE PASSENGER DOOR, IT WOULD MALFUNCTION AND CLOSE WITHOUT WARNING WHILE PASSENGERS WERE ATTEMPTING TO ENTER THE VEHICLE. DURING THE 4TH MALFUNCTION OF THE DOOR, THE CONSUMER WAS STANDING OUTSIDE THE VEHICLE BENDING OVER THE PASSENGER CAR SEAT , WHEN ALL OF A SUDDEN SHE HEARD A BALL BEARING FALL INSIDE THE WALL OF THE VAN AND ROLLED ONE HALF INCH AND THEN THE DOOR BEGAN TO CLOSE. THE DOOR HIT THE CONSUMER ON HER LEFT HIP AND ADVANCED HER PELVIS TO THE RIGHT AND CONTINUED CLOSING UNTIL HER BACK RIGHT UPPER THIGH MADE CONTACT WITH THE D-RING IN THE DOOR FRAME. THE DOOR CONTINUED TO CLOSE PRESSING HER THIGH EVEN MORE. THE DOOR MALFUNCTIONED AGAIN BY NOT SENSING THE CONSUMER'S PRESENCE IN THE DOOR JAMB AND AUTOMATICALLY RETRACTED THE DOOR. THE CONSUMER PLACED HER LEFT SHOULDER ON THE DOOR AND PUSHED AS HARD AS SHE COULD UNTIL THE DOOR RETRACTED IN MANUAL MODE. THE CONSUMER SUSTAINED A BRUISE TO HER SKIN AND MUSCLE OF THE BACK OH HER RIGHT UPPER THIGH. UPDATED 08/11/09.*JB
NHTSA ODI #10276183
154,000 miles · Apr 9, 2009
Electrical SystemEngine And Engine CoolingEquipment
MY VAN HAD THE RED KEY WARNING LIGHT GO ON AND SMELLED LIKE ELECTRICAL BURNING. I HAD IT TOWED IMMEDIATELY TO A NISSAN DEALER KELLY NISSAN LYNNFIELD MA. THEY DID CHECK THE BULLETINS UNTIL AFTER TEST DRIVING IT TWICE AND BURNING OUT THE IGNITION COILS THEY JUST REPLACED AND BURNED OUT MY CATALYTIC CONVERTER (THEY PUT A NEW ONE O…
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MY VAN HAD THE RED KEY WARNING LIGHT GO ON AND SMELLED LIKE ELECTRICAL BURNING. I HAD IT TOWED IMMEDIATELY TO A NISSAN DEALER KELLY NISSAN LYNNFIELD MA. THEY DID CHECK THE BULLETINS UNTIL AFTER TEST DRIVING IT TWICE AND BURNING OUT THE IGNITION COILS THEY JUST REPLACED AND BURNED OUT MY CATALYTIC CONVERTER (THEY PUT A NEW ONE ON WITHOUT REPORTING IT) THEY WERE ADVISED IN WRITING NOT TO DO ANY WORK EXCEPT REPLACE THE COILS THEY SAID THEY BURNED OUT AND ONLY THEN AT NO COST TO ME. THEY REPLACED MORE THAN WHAT WAS ORIGINALLY WRITTEN, CHARGED ME AND WHEN THEY TEST DROVE IT AND RUINED THE CONVERTER IT SUCKED UP DEBRIS INTO THE ENGINE AND DESTROYED MY ENGINE. CALLED CORPORATE NISSAN WHO SAID THEY COULD NOT HELP ( AFTER THEY GAVE A 300.00 COUPON BECAUSE OF THE DECEPTION PRIOR TO FINDING OUT ABOUT THE DAMAGED ENGINE). IT ALL STARTED FROM A LOOSE GROUND WIRE THAT CAUSED THE COILS TO OVERWORK AND BURNED OUT. I ENDED UP PAYING ABOUT $900 FOR REPAIRS BECAUSE THE MISDIAGNOSED AND DAMAGED PARTS, NOW THE ENGINE IS ESTIMATED AT 6800. TO REPLACE. I M DISABLED AND BARELY ABLE TO AFFORD THE ROOF OVER MY HEAD AND FOOD. THIS IS UNACCEPTABLE BEHAVIOR, NISS SAYS THE DEALERS ARE INDEPENDANTLY OWNED, YET THEY L HAVE THE SAME MAKER. I KEPT THE COILS THEY PUT IN HOWEVER THEY REMOVED A BOX WITH THE FIRST REPLACED ONES AND DID TO PUT THEM ALL BACK FOR ME AS INSTRUCTED. I HAVE TWO TECHNICIANS ONE A NISSAN TECH WHO SAYS IT IS DIRECTLY DUE TO KELLY NISSAN'S MISDIAGNOSIS AND DRIVING OF THE CAR TO THE POINT OF BURNING UP THE PARTS. WHAT DOES A CONSUMER NEED TO DO TO PROTECT THEMSELVES? THE CAR IS OUT OF WARRANTY. ALL PARTS EXCEPT THE CONVERTER THEY ALSO KEPT AND THE INITIAL COILS I HAVE. THE VAN WAS TOWED TO THE SHOP I USED AND ENGINE LIGHT CAME ON IMMEDIATELY FROM FIRST TIME DRIVEN STILL IN DEALER LOT, THEY COULD TO FIND PROBLEM ALTHOUGH HEARD SOUND FROM ENGINE AND READ THE MISFIRE CODES UNTIL SECOND LOOK AFTER IT STARTED POURING SMOKE OUT THE EXHAUST AND SOUND BECAME SO BAD AND CAR WAS DEEMED UNSAFE TO DRIVE. *TR
NHTSA ODI #10264872
73,403 miles · Apr 6, 2009
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE ECM FAILED AND STALLED THE COMPUTER IN THE VEHICLE. THE VEHICLE IS UNDER WARRANTY, BUT THE DEALER AND MANUFACTURER DID NOT COVER THE REPAIR COST. THE CONTACT PAID $1,300 TO REPAIR THE VEHICLE. THE DEALER STATED THAT THE ECM FAILED DUE TO CORROSION BUILD-UP.…
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TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE ECM FAILED AND STALLED THE COMPUTER IN THE VEHICLE. THE VEHICLE IS UNDER WARRANTY, BUT THE DEALER AND MANUFACTURER DID NOT COVER THE REPAIR COST. THE CONTACT PAID $1,300 TO REPAIR THE VEHICLE. THE DEALER STATED THAT THE ECM FAILED DUE TO CORROSION BUILD-UP. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 73,403.
NHTSA ODI #10264291
Mileage unknown · Feb 19, 2009
Electrical SystemElectronic Stability Control (esc)Equipment
I BOUGHT A NISSAN QUEST 2004 VAN FROM BROAD STREET HONDA DEALER AT RICHMOND IT HAS SERIOUS DOOR PROBLEM WHICH WAS NOT LOCKING COMPLETELY AND IT IS OBVIOUSLY NOT SAVE FOR MY THREE CHILDREN. I TOOK THE VAN TO THEM AND THE DON'T WANT TO FIX THE PROBLEM EVEN IT IS UNDER THEIR WARRANTY FOR 3000 MILE OR THREE MONTHS EVEN I ALSO BOUGHT…
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I BOUGHT A NISSAN QUEST 2004 VAN FROM BROAD STREET HONDA DEALER AT RICHMOND IT HAS SERIOUS DOOR PROBLEM WHICH WAS NOT LOCKING COMPLETELY AND IT IS OBVIOUSLY NOT SAVE FOR MY THREE CHILDREN. I TOOK THE VAN TO THEM AND THE DON'T WANT TO FIX THE PROBLEM EVEN IT IS UNDER THEIR WARRANTY FOR 3000 MILE OR THREE MONTHS EVEN I ALSO BOUGHT FROM THEM AN EXTENDED WARRANTY BUT IT IS USELESS THEY SAID EVEN I PAID 14000 DOLLARS OF IT. THEY SIMPLY WANT ME TO GIVE THE CAR TO THEM BELLOW THE PRICE I BOUGHT FROM THEM. I BELIEVE IT IS FRAUD A CLEAR FRAUD. PLEASE HELP ME. *TR
NHTSA ODI #10259300
45,789 miles · Feb 10, 2009
Engine And Engine Cooling
MY NISSAN QUEST STOPS WHILE DRIVING ... *TR
NHTSA ODI #10258250
75,000 miles · Dec 17, 2008
Latches/locks/linkages
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING 50 MPH, THE SLIDING DOORS OPENED AUTOMATICALLY. THE ELECTRONIC CONTROL WOULD NOT CLOSE THE DOORS. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V186000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE VEHICLE WOULD HAVE TO BE REPAIRED AT THE OWNE…
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TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING 50 MPH, THE SLIDING DOORS OPENED AUTOMATICALLY. THE ELECTRONIC CONTROL WOULD NOT CLOSE THE DOORS. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V186000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE VEHICLE WOULD HAVE TO BE REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 75,000.
NHTSA ODI #10252094
28,000 miles · Dec 11, 2008
Power Train
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL FOLLOWED BY AN EXTREMELY LOW POWER RESPONSE. THE RPM'S SUDDENLY INCREASED. THE CONTACT EXPERIENCED ERRATIC SHIFTING BETWEEN GEARS AND HESITATION. THE FAILURE RECURRED SEVERAL TIME…
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TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL FOLLOWED BY AN EXTREMELY LOW POWER RESPONSE. THE RPM'S SUDDENLY INCREASED. THE CONTACT EXPERIENCED ERRATIC SHIFTING BETWEEN GEARS AND HESITATION. THE FAILURE RECURRED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THEY COULD NOT DUPLICATE THE FAILURE. THE MECHANIC RECOMMENDED THAT THE TRANSMISSION BE FLUSHED, ALTHOUGH IT WAS NOT COVERED UNDER THE SERVICE WARRANTY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND CURRENT MILEAGE WAS 31,000.
NHTSA ODI #10251505
60,500 miles · Dec 3, 2008
Structure
I WAS DRIVING MY 2004 NISSAN QUEST (WITH APPROX 60500 MILES) AT 55 MPH ON LOCAL HIGHWAY WHEN IT SOUNDED LIKE THE SIDE OF CAR WAS HIT. I PULLED INTO THE NEAREST GAS STATION AND FOUND THAT MY PASSENGER POWER SLIDING DOOR RAIL COVER SIDING PIECE (~4FT BY 8 INCHES) HAD NEARLY COMPLETELY DETACHED FROM THE CAR EXCEPT FOR BENT BACK BR…
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I WAS DRIVING MY 2004 NISSAN QUEST (WITH APPROX 60500 MILES) AT 55 MPH ON LOCAL HIGHWAY WHEN IT SOUNDED LIKE THE SIDE OF CAR WAS HIT. I PULLED INTO THE NEAREST GAS STATION AND FOUND THAT MY PASSENGER POWER SLIDING DOOR RAIL COVER SIDING PIECE (~4FT BY 8 INCHES) HAD NEARLY COMPLETELY DETACHED FROM THE CAR EXCEPT FOR BENT BACK BRACKET. I COULD NOT REMOVE (PIECE WEDGE INTO TAIL LIGHT) SO I PUSHED IT IN AS BEST AS POSSIBLE AND DROVE 20 MILES HOME. THE PIECE FELL OFF COMPLETELY IN DRIVEWAY WHEN I OPENED PASSENGER DOOR. I AM VERY FORTUNATE THE PIECE DID NOT DETACH COMPLETELY AND HIT THE CAR BEHIND ME WHEN I WAS TRAVELING 55 MPH. I GOOGLED AND FOUND 2 OTHER REPORTS OF THIS SAFETY/DESIGN PROBLEM OCCURRING WITH 2004 QUEST. OTHER THAN THE SINGLE BENT BRACKET AND A BIT OF CHIPPED PAINT ON THE EDGE THAT HAS WEDGED UNDER THE TAIL LIGHT--THIS PIECE AND MY CAR SHOW NO OTHER SIGNS OF DAMAGE. I WAS NOT HIT BY ANYTHING--SO EITHER THIS PIECE WAS NOT PROPERLY ATTACHED OR THE ATTACHMENT IS NOT PROPERLY DESIGNED. *TR
NHTSA ODI #10250593
Official recalls
4Oct 17, 2005
ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.
Consequence & remedy
Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.
Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Oct 13, 2005
ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.
Consequence & remedy
Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.
Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Apr 16, 2004
ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.
Consequence & remedy
Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.
Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Mar 1, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.
Consequence & remedy
Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.
Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08004 · Side Air Bag NON-DEPLOYMENT
Opened Jan 25, 2008 · Closed May 30, 2008
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.
EA05012 · Finger Pinch Point
Opened Aug 19, 2005 · Closed Oct 20, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.
PE05019 · Finger Pinch Point
Opened Apr 21, 2005 · Closed Aug 19, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.
PE04027 · POWER-SLIDING Door Opening
Opened Mar 15, 2004 · Closed Jun 2, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:doors:latch
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.