IllustrationPOWER STEERING HOSE WAS LEAKING WHEN TURNING SHARP THERE IS A KNOCKING NOISE. *TR
2004 Nissan Quest
Owner reports · Recalls · Investigations
More warning signs than most Quest years
Owner complaints for the 2004 Nissan Quest are substantially higher than the model-year median of 66.
About this comparison →How this year compares
Owner complaints by model year
Compare all Quest years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1420–25K
3125–50K
4150–75K
3775–100K
55100–150K
15150K+
321 reports with mileage · 124 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports10 fire reports30 injury reports
What owners actually said
445 reportsWHENEVER WE HIT THE BRAKES OUR 2004 NISSAN QUEST SHUTTERS AND SHAKES. WE FIRST REPORTED THE PROBLEM AT ABOUT 23,000 MILES. VAN HAS BEEN TO THE DEALER AT LEAST 5 TIMES FOR THIS PROBLEM. MECHANIC CAN NEVER FIND ANYTHING WRONG. ON OUR OWN WE HAVE REPLACED THE FRONT ROTORS WHEN IT WAS DISCOVERED BOTH ORIGINAL ROTORS HAD WARPED, REPL…
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WHENEVER WE HIT THE BRAKES OUR 2004 NISSAN QUEST SHUTTERS AND SHAKES. WE FIRST REPORTED THE PROBLEM AT ABOUT 23,000 MILES. VAN HAS BEEN TO THE DEALER AT LEAST 5 TIMES FOR THIS PROBLEM. MECHANIC CAN NEVER FIND ANYTHING WRONG. ON OUR OWN WE HAVE REPLACED THE FRONT ROTORS WHEN IT WAS DISCOVERED BOTH ORIGINAL ROTORS HAD WARPED, REPLACED THE BRAKE PADS THREE TIMES, AND TURNED THE ROTORS 6 MONTHS AFTER REPLACING THEM (79K MILES). VAN GOES BACK INTO THE DEALER NEXT WEEK AGAIN TO HAVE THE PROBLEM ADDRESSED AGAIN AS IT HAS GOTTEN WORSE. I AM STATIONED WITH THE MILITARY AWAY FROM HOME, AND MY WIFE USES THE QUEST AS HER ONLY TRANSPORTATION WITH OUR TODDLERS, OLDER CHILDREN, AND GUESTS. VAN NOW HAS 114K MILES. *TR
THE BAD CONNECTION TO THE DASH LIGHTS I THINK INVOLVE THE OVERDRIVE ON & OFF, SIDE DOOR OPENING AND BACK DOOR (NO PROBLEM WITH BACK DOOR YET). THERE IS ALSO A PROBLEM WITH THE FRONT LEFT ASSEMBLY LOCATED AT THE TIRE. I MAKE A SHARP RIGHT TO TRANSFER THE WEIGHT TO THE LEFT AND I GET A BAD VIBRATION. SOMETHING IS LOOSE OR BAD BEAR…
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THE BAD CONNECTION TO THE DASH LIGHTS I THINK INVOLVE THE OVERDRIVE ON & OFF, SIDE DOOR OPENING AND BACK DOOR (NO PROBLEM WITH BACK DOOR YET). THERE IS ALSO A PROBLEM WITH THE FRONT LEFT ASSEMBLY LOCATED AT THE TIRE. I MAKE A SHARP RIGHT TO TRANSFER THE WEIGHT TO THE LEFT AND I GET A BAD VIBRATION. SOMETHING IS LOOSE OR BAD BEARINGS. I TOLD NISSAN OF SMITHTOWN LOCATED IN LONG ISLAND,NY ABOUT THE PROBLEM ALL THEY SAID WAS "OK". THEY WOULD NOT GIVE ME A APPOINTMENT TO COME IN. BUT NISSAN OF SMITHTOWN DID CHARGE ME $90( UNDER WARR.) TO HAVE THE SLIPPING TRANSMISSION LOOKED AT. NOW THEY HAVE LAW SUITS FOR OTHER THINGS THEY DID FROM THE ATTORNEY GENERAL OFFICE. I LIKE TO HAVE MY CASH BACK. I ALSO LIKE TO ADD THE WINDSHIELD CRACKED ABOUT SIX MONTHS AGO IN THE MIDDLE. MUST BE AT LEAST TWO FEET LONG. THE BODY IS TWISTING TOO MUCH. YOU MAY REACH ME E-MAIL. THANK YOU FOR YOUR TIME AND CONSIDERATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED WHEN DRIVING AT SPEEDS OF AT LEAST 55 MPH AND APPLYING THE BRAKE, THE VEHICLE WOULD ABNORMALLY SHAKE AND VIBRATE VIOLENTLY. IN ADDITION, THE VEHICLE WAS ALSO PULLING TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST 10 TIMES AND THE DEALER WOULD ONLY ADVISE TH…
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TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED WHEN DRIVING AT SPEEDS OF AT LEAST 55 MPH AND APPLYING THE BRAKE, THE VEHICLE WOULD ABNORMALLY SHAKE AND VIBRATE VIOLENTLY. IN ADDITION, THE VEHICLE WAS ALSO PULLING TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST 10 TIMES AND THE DEALER WOULD ONLY ADVISE THERE WERE NO FAILURES IN THE VEHICLE. THE DEALER CONTRIBUTED THE FAILURE TO THE CONTACTS MANNER OF DRIVING THE VEHICLE. THE BRAKES WERE REPLACED FIVE TIMES IN AN ATTEMPT TO CORRECT THE FAILURE BUT TO NO AVAIL. THE CONTACT STATED THE BRAKES NEEDED TO BE REPLACED AGAIN. THE FAILURE MILEAGE WAS 40,330 AND THE CURRENT MILEAGE WAS APPROXIMATELY 104,000.
2004 NISSAN QUEST VAN - I WAS TRAVELING 55 MPH AND ALL OF A SUDDEN THE VAN HAD NO POWER IT JUST SLOWED DOWN, THE STEERING FROZE AND IT STALLED IN MID-TRAFFIC. I DIDN'T EVEN HAVE ENOUGH NOTICE TO PULL OFF THE SIDE OF THE ROAD. WORSE OF ALL, THE BRAKES DIDN'T WORK I SLAMMED ON THE EMERGENCY BRAKE AND LOOKED FOR A CURB TO COAST …
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2004 NISSAN QUEST VAN - I WAS TRAVELING 55 MPH AND ALL OF A SUDDEN THE VAN HAD NO POWER IT JUST SLOWED DOWN, THE STEERING FROZE AND IT STALLED IN MID-TRAFFIC. I DIDN'T EVEN HAVE ENOUGH NOTICE TO PULL OFF THE SIDE OF THE ROAD. WORSE OF ALL, THE BRAKES DIDN'T WORK I SLAMMED ON THE EMERGENCY BRAKE AND LOOKED FOR A CURB TO COAST INTO AND STOP. I TOOK THE VAN IN TO THE DEALER. THEY LOOKED AT IT AND TOLD ME THEY NEEDED TO REPLACE THE THROTTLE BODY. AFTER REPLACING THE THROTTLE BODY WITH A NEW ONE IT TOOK THEM OVER 6 HOURS - THE MECHANIC RETURNED AND SAID THE NEW THROTTLE BODY WOULD NOT COMMUNICATE WITH THE COMPUTERIZED SYSTEM, SO HE TOOK OUT THE NEW THROTTLE BODY AND PUT MY OLD ONE BACK IN. NOW I'M BEING TOLD IT IS POSSIBLY THE ECM NOT SENDING POWER TO THE FUEL INJECTOR. AS I CHECKED ON THE INTERNET, THIS IS CAUSED BY THE COMPUTER GETTING CORRODED FROM THE LOCATION DUE TO A POOR SEAL LEADING IT TO GIVE OUT ANYTIME. IT COSTS AROUND $1200. THE ECM IS PART OF THE EMISSIONS SYSTEMS AND AS SUCH SHOULD BE COVERED FOR 8YRS/130,000KM. MY VEHICLE HAS 93,000 MILES. A NUMBER OF FOLKS HAVE COMPLAINED TO NISSAN AS THIS IS A SERIOUS SAFETY HAZARD AND IMANY OF US TRANSPORT SMALL CHILDREN (IN MY CASE, MY GRANDCHILDREN). IF I LOSE POWER ON THE HIGHWAY I HAVE NO WAY TO STEER OR BRAKE. WHAT CAN WE DO? THESE VANS WERE PURCHASED TO CART LARGE NUMBERS OF PASSENGERS. DO WE HAVE TO LOSE A SMALL CHILD'S LIFE BEFORE ACTION IS TAKEN? IS THIS SITUATION NOT AS SERIOUS AS THE CURRENT TOYOTA BRAKE SITUATION? THANK YOU FOR YOUR ATTENTION. *TR
I HAVE NISSAN QUEST 2004 MINI VAN. 2 WEEKS BACK ONE DAY MY SON 7 YEAR OLD GOT TRAPPED IN THE 3RD ROW SEAT ON THE PASSENGER SIDE. WE COULDN'T TAKE HIM OUT. IF I TRY TO LOOSE THE BELT THE IT KEEP LOCKING FINALLY I HAD TO CUT THE SEAT BELT. USUALLY IF THE BELT LOCKSUP THEN IF YOU RELEASE THE BELT IT USUALLY FREES UP BUT IT DIDN'T D…
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I HAVE NISSAN QUEST 2004 MINI VAN. 2 WEEKS BACK ONE DAY MY SON 7 YEAR OLD GOT TRAPPED IN THE 3RD ROW SEAT ON THE PASSENGER SIDE. WE COULDN'T TAKE HIM OUT. IF I TRY TO LOOSE THE BELT THE IT KEEP LOCKING FINALLY I HAD TO CUT THE SEAT BELT. USUALLY IF THE BELT LOCKSUP THEN IF YOU RELEASE THE BELT IT USUALLY FREES UP BUT IT DIDN'T DO IT . LUCKILY THIS HAPPENED WHEN GOT TO BACK TO HOME AND MY KIDS WERE TRYING TO COME OUT OF THE VAN. I THINK THIS NEEDS A LITTLE ATTENTION. I DON'T KNOW IF THIS IS FAULTY SEAT BELT OR FAULTY MECHANISM. I STRONGLY BELIEVE THIS MECHANISM WAS FAULTY AND THERE IS A POSSIBILITY OF KIDS GETTING TRAPPED IF THEY ARE NOT PROPERLY USING SEAT BELTS. MAINLY IF THE LOCK AND RELEASE MECHANISM IS NOT WORKING PROPERLY. *TR
NISSAN QUEST 2004 BUZZING/WHINING NOISE FROM TIMING CHAIN AREA AND CAUSE VAN TO STALL
I HAVE A 2004 NISSAN QUEST I HAVE TO REPLACE THE ROTORS ABOUT EVERY 5,000 MILES BECAUSE THEY WARP AND CAUSE THE VEHICLE TO SHAKE WHEN APPLYING THE BRAKES. THIS PROBLEM HAS ALSO CAUSED DAMAGE TO THE WHEEL BEARINGS. IT SEEMS THAT THE BRAKE ROTORS ARE TO SMALL FOR THE VEHICLE. I CANT AFFORD TO KEEP REPLACING THE ROTORS AND BRAKES I…
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I HAVE A 2004 NISSAN QUEST I HAVE TO REPLACE THE ROTORS ABOUT EVERY 5,000 MILES BECAUSE THEY WARP AND CAUSE THE VEHICLE TO SHAKE WHEN APPLYING THE BRAKES. THIS PROBLEM HAS ALSO CAUSED DAMAGE TO THE WHEEL BEARINGS. IT SEEMS THAT THE BRAKE ROTORS ARE TO SMALL FOR THE VEHICLE. I CANT AFFORD TO KEEP REPLACING THE ROTORS AND BRAKES IT IS UNSAFE FOR ME AND MY FAMILY. I CONTACTED NISSAN BUT THEY WONT DO ANYTHING, THERE ARE REPORTS OF THIS PROBLEM ALL OVER THE INTERNET. *TR
TRANSMISSION HELD CAR TO 20MHP THEN AFTER SHIFTING BACK AND FORT IT GOES BACK TO NORMAL. ENGINE DIES HERE AND THERE, WHEN BREAK PEDAL IS PRESSED CAR STEERING WHEEL SHAKES. THIS ALMOST CAUSE AN ACCIDENT. DEALER TOOK THIS CAR MANY TIME AND THEY TELL ME. THAT THEY CAN'T DUPLICATE THE NOISE. RESEARCHING ONLINE I FOUND MANY COMP…
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TRANSMISSION HELD CAR TO 20MHP THEN AFTER SHIFTING BACK AND FORT IT GOES BACK TO NORMAL. ENGINE DIES HERE AND THERE, WHEN BREAK PEDAL IS PRESSED CAR STEERING WHEEL SHAKES. THIS ALMOST CAUSE AN ACCIDENT. DEALER TOOK THIS CAR MANY TIME AND THEY TELL ME. THAT THEY CAN'T DUPLICATE THE NOISE. RESEARCHING ONLINE I FOUND MANY COMPLAINTS ABOUT THIS CAR AND MOST OF THEM SAYS THAT THE TRANSMISSION BRAIN IS FAULTY. *TR
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE POWER SLIDING DOOR WOULD OPEN WHILE THE VEHICLE WAS IN OPERATION. ALSO THE DOOR WOULD NOT FULLY CLOSE. THE MANUFACTURER WAS CONTACTED, BUT THEY WOULD NOT ASSUME RESPONSIBILITY FOR ANY REPAIRS MADE TO THE DOOR MECHANISM. HE WAS INELIGIBLE FOR A FREE REMEDY BECAUSE HIS VEHICLE IDENTI…
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TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE POWER SLIDING DOOR WOULD OPEN WHILE THE VEHICLE WAS IN OPERATION. ALSO THE DOOR WOULD NOT FULLY CLOSE. THE MANUFACTURER WAS CONTACTED, BUT THEY WOULD NOT ASSUME RESPONSIBILITY FOR ANY REPAIRS MADE TO THE DOOR MECHANISM. HE WAS INELIGIBLE FOR A FREE REMEDY BECAUSE HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER: 04V186000(LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT WAS 63,000.
Official recalls
405V480000 · Seats:mid/rear Assembly
Oct 17, 2005
ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.
Consequence & remedy
Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.
Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
05V474000 · Seats:mid/rear Assembly
Oct 13, 2005
ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.
Consequence & remedy
Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.
Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
04V186000 · Latches/locks/linkages:doors:latch
Apr 16, 2004
ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.
Consequence & remedy
Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.
Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
04V103000 · Air Bags:frontal:sensor/control MODULE-INACTIVE
Mar 1, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.
Consequence & remedy
Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.
Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08004 · Side Air Bag NON-DEPLOYMENT
Opened Jan 25, 2008 · Closed May 30, 2008
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.
EA05012 · Finger Pinch Point
Opened Aug 19, 2005 · Closed Oct 20, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.
PE05019 · Finger Pinch Point
Opened Apr 21, 2005 · Closed Aug 19, 2005
Status: closed (inferred from source dates) · Seats:mid/rear Assembly
ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.
PE04027 · POWER-SLIDING Door Opening
Opened Mar 15, 2004 · Closed Jun 2, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:doors:latch
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.
Structure:body:door
IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.