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2004 Nissan Quest

Owner reports · Recalls · Investigations

More warning signs than most Quest years

Owner complaints for the 2004 Nissan Quest are substantially higher than the model-year median of 66.

About this comparison →

When problems were reported

Mileage at the reported incident

321 reports with mileage · 124 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports10 fire reports30 injury reports

What owners actually said

445 reports
Mileage unknown · Apr 5, 2012
Electrical System

SEE LINK HTTP://QUESTDRIVER.COM/NODE/546MY ECM WENT OUT ON THE HIGHWAY, LEAVING MY WIFE AND A VAN LOAD OF KIDS STRANDED. MY WARRANTY HAD RUN OUT AND THE MECHANIC I BROUGHT IT TO TOLD ME IT WAS RUSTED OUT AND CAUSED A FIRE IN THE ECM. THE FRAME HAS A DESIGN FLAW THAT ALLOWS SNOW AND WATER TO SIT IN THE MOUNT THAT HOLDS IT CAU…

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SEE LINK HTTP://QUESTDRIVER.COM/NODE/546MY ECM WENT OUT ON THE HIGHWAY, LEAVING MY WIFE AND A VAN LOAD OF KIDS STRANDED. MY WARRANTY HAD RUN OUT AND THE MECHANIC I BROUGHT IT TO TOLD ME IT WAS RUSTED OUT AND CAUSED A FIRE IN THE ECM. THE FRAME HAS A DESIGN FLAW THAT ALLOWS SNOW AND WATER TO SIT IN THE MOUNT THAT HOLDS IT CAUSING IT TO RUST OUT.( THE REPLACEMENT HAS HOLES IN IT SO THIS DOESN'T HAPPEN AGAIN SHOWING THAT IT SHOULD HAVE BEEN RECALLED! I AM HAVING THE SAME TROUBLE AS EVERYONE ELSE, I GET A RUN AROUND FROM NISSAN THAT I HAVE TO TAKE IT TO THEIR DEALERSHIP PAY $1500 REPAIR BILL AND IF THERE IS A RECALL I MIGHT GET PAID BACK! I DON'T HAVE $1500 TO BLOW I HAVE A FAMILY THAT NEEDS A RELIABLE VAN! *TR

NHTSA ODI #10454237

140,000 miles · Apr 2, 2012
Engine And Engine Cooling

WE WERE GOING OVER LOVELAND PASS IN COLORADO. AS SOON AS WE STARTED GOING BACK DOWN THE ENGINE FAILED. I HAD TO DRIFT WITH NO POWER TO A SHOULDER TO PULL OFF ON. MY TWO KIDS WERE IN THE CAR AND WERE SCARED ABOUT ME HAVING NO POWER. HAD TO WAIT AN HOUR TO TOW IT. THE GARAGE SAID THE TIMING BELT BROKE, $1900 TO FIX....... *TR

NHTSA ODI #10453887

29,889 miles · Mar 27, 2012
Electrical SystemPower TrainService Brakes, Hydraulic

1). TRANSMISSION - 29,889 MI. TO PRESENT. SERVICED 6 TIMES. CONSTANTLY SHIFTS UP AND DOWN AT SCHOOL ZONE SPEED, LOUD CLUNK WHEN DECELERATING AT 40 MPH, LOUD CLUNK WHEN DECELERATING IN HIGHWAY EXIT CURVE. DEALER SAYS EVERYTHING IS WORKING TO SPECS...NOTHING FIXED. 2). BRAKES - 46,363 & 55,204 MI. NEW FRONT AND REAR BRAKES INST…

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1). TRANSMISSION - 29,889 MI. TO PRESENT. SERVICED 6 TIMES. CONSTANTLY SHIFTS UP AND DOWN AT SCHOOL ZONE SPEED, LOUD CLUNK WHEN DECELERATING AT 40 MPH, LOUD CLUNK WHEN DECELERATING IN HIGHWAY EXIT CURVE. DEALER SAYS EVERYTHING IS WORKING TO SPECS...NOTHING FIXED. 2). BRAKES - 46,363 & 55,204 MI. NEW FRONT AND REAR BRAKES INSTALLED. AT 73,014 MILES VAN NEEDS NEW BRAKES AND ROTORS. 26,651 HIGHWAY MILES. WALLACE NISSAN SERVICE SAID NISSAN USED UNDERSIZED ROTORS FOR VEHICLE WEIGHT AND TIRE SIZE, HENCE NEED FOR FREQUENT REPLACEMENTS. 3). ELECTRICAL - 04/05/2010, 64,194 MI. THE VDC AND CK ENGINE LIGHTS CAME ON, VAN SPEED VERY ERRATIC...5 TO 40MPH ALL BY ITSELF, STALLED SEVERAL TIMES. DEALER COMPUTER DIAGNOSIS...FAULTY SENSORS IN CRANKSHAFT AND CAMSHAFT $209.07. 10/03/2011, 72,547 MI. SAME VDC AND ERRATIC SPEED. DEALER'S INITIAL DIAGNOSIS, FAULTY THROTTLE SENSOR, INSTALLED NEW SENSOR...SAME PROBLEM, UPON FURTHER INVESTIGATION DEALER FOUND THE ECM UNIT WAS TOTALLY CORRODED AND HAD TO BE REPLACED. $962.16. NISSAN MECHANICS SAY IT WAS A FAULTY DESIGN LOCATION OF THE ECM RIGHT UNDER THE WINDSHIELD WIPER COWLING WHICH ALLOWED WATER TO ENTER THE ECM, CORRODE IT AND CAUSE ITS EVENTUAL FAILURE. IN SUBSEQUENT YEAR MODELS OF THE QUEST, NISSAN MOVED THE ECM TO A MORE PROTECTED AREA. 4). ELECTRICAL - SLIDING REAR DOOR SENSORS CONTINUE TO FAIL AS THE DOOR SHUTS TO PREVENT INJURY TO A PERSON WITH A HAND IN THE WAY. SLIDING DOORS CONTINUE TO RATTLE EVEN AFTER 6 SERVICE VISITS TO FIX IT. 5). ELECTRICAL. REAR HATCH MOTOR AND LOCK MECHANISMS CONTINUE TO BREAK DOWN EVEN AFTER 6 SERVICE VISITS AND $1,164.94 IN REPAIR COSTS. 6). OTHER PROBLEMS INVOLVE: FAULTY BACKUP SENSORS, SERVICED 4 TIMES $285.88. SAME DRIVE BELTS REPLACED TWICE WITHIN 26,651 MILES AND $250.00, LEAKING SUNROOF AND SKYLIGHTS, NISSAN HAD TO REPLACE THE ENTIRE ROOF BECAUSE OF SEVERE RUST. OVERALL, VAN IS CRAP! *TR

NHTSA ODI #10453249

150,000 miles · Mar 21, 2012
Power Train

TIMING CHAIN RATTLING. *JS

NHTSA ODI #10452612

78,000 miles · Mar 21, 2012
Engine And Engine Cooling

TIMING CHAIN TENSIONER BROKE CAUSING TIMING CHAIN TO RATTLE LOUDLY. NISSAN SAID THE REPAIR WOULD BE ABOUT $2,400.00. APPARENTLY THIS IS A VERY COMMON PROBLEM WITH THE NISSAN 3.5 ENGINE AND SHOULD BE SUBJECT TO A RECALL. *JS

NHTSA ODI #10452572

105,000 miles · Mar 8, 2012
Fuel System, Gasoline

FUEL LEVEL GAUGE DOES NOT READ ACCURATELY. CHECK ENGINE LIGHT ON. CAR WILL NOT PASS THE STATE OF CT DMV EMISSION PROGRAM. *TR

NHTSA ODI #10450769

110,000 miles · Feb 18, 2012
Engine And Engine Cooling

I OWN A 2004 NISSAN QUEST. I RECENTLY HAD TO REPLACE THE TIMING CHAIN AT A COST OF $1500.00. I AM QUITE ANGRY ABOUT THIS SINCE I HAVE RECENTLY FOUND OUT THAT MANY OTHER OWNERS ARE ALSO EXPERIENCING THE SAME PROBLEM WITH THE QUEST. THIS IS AN ISSUE NISSAN SHOULD HAVE RECALLED THE CAR FOR. I WAS TOLD HAT IF THIS CHAIN HAD BROKEN…

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I OWN A 2004 NISSAN QUEST. I RECENTLY HAD TO REPLACE THE TIMING CHAIN AT A COST OF $1500.00. I AM QUITE ANGRY ABOUT THIS SINCE I HAVE RECENTLY FOUND OUT THAT MANY OTHER OWNERS ARE ALSO EXPERIENCING THE SAME PROBLEM WITH THE QUEST. THIS IS AN ISSUE NISSAN SHOULD HAVE RECALLED THE CAR FOR. I WAS TOLD HAT IF THIS CHAIN HAD BROKEN WHILE I WAS DRIVNG, IT COULD CAUSE TEH THE ENGINE TRO SEIZE. WELL THAT IS JUST GREAT TO KNOW THAT I HAND MY DAUGHTER THE KEYS TO THIS CAR AND THEY COULD HAVE BEEN KILLED. IS THAT WHAT YOU ARE WAITING FOR..SOMEONE TO DIE BEFORE YOU REALIZE HOW BIG A PROBLEM THIS IS? I HAVE ALSO READ THAT OTHER MAKES OF NISSAN ARE ALSO EXPERIENCING THIS PROBLEM. NISSSAN SHOULD BE HELD RESPONSIBLE FOR THIS REPAIR. I HAVE ALWAYS PURCHASED NISSAN, BUT WITH THESE KIND OF COSTLY REPAIRS AND DANGEROUS ISSUE AT HAND, I WILL DEFINATELY CHOOSE ANOTHER MAKER IF NISSAN DOES NOT COME FORWARD WITH A RECALL AND REINBURSE THOSE OF US THAT HAVE ALREADY HAD PAY FOR THESE COSTLY REPAIRS. I AM VERY DISAPOINTED WITH NISSAN, SINCE I AM SURE THEY ARE AWARE OF THIS PROBLEM AND HAVE DONE NOTHING ABOUT IT. *TR

NHTSA ODI #10448417

105,000 miles · Jan 27, 2012
Engine And Engine CoolingSuspension

THERE IS A LOUD, ANNOYING AND DANGEROUS RATTLING SOUND COMING FROM THE MOTOR. BASED ON WHAT SEEMS LIKE HUNDREDS OF THOUSANDS OF COMPLAINTS AND MANY OPINIONS FROM VERY EXPERIENCED MECHANICS, IT IS THE TIMING CHAIN - THE WHOLE THING- FROM THE CHAIN, TENSIONERS AND EVERYTHING ASSOCIATED WITH THE ENTIRE TIMING CHAIN MECHANISM. THI…

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THERE IS A LOUD, ANNOYING AND DANGEROUS RATTLING SOUND COMING FROM THE MOTOR. BASED ON WHAT SEEMS LIKE HUNDREDS OF THOUSANDS OF COMPLAINTS AND MANY OPINIONS FROM VERY EXPERIENCED MECHANICS, IT IS THE TIMING CHAIN - THE WHOLE THING- FROM THE CHAIN, TENSIONERS AND EVERYTHING ASSOCIATED WITH THE ENTIRE TIMING CHAIN MECHANISM. THIS IS ABSURDLY ANNOYING, EXTREMELY DANGEROUS AND OUTRAGEOUSLY LABOR INTENSIVE AND EXPENSIVE TO FIX. I, LIKE SO MANY OTHERS OUT THERE, PUT MY FAMILY IN THIS VEHICLE ON A DAILY BASIS AND HAVE TO WONDER JUST HOW SAFE THIS THING IS. WHAT HAPPENS IF THE CHAIN BREAKS? WHAT HAPPENS IF IT BREAKS WHILE ON A MAJOR HIGHWAY? I JUST HAD MY FAMILY TO FLORIDA THIS SUMMER - CAN'T IMAGINE THAT SCENARIO. OBVIOUSLY, THIS PROBLEM EXISTS ABSOLUTELY EVERYWHERE WITH THIS VEHICLE. *TR

NHTSA ODI #10445651

155,000 miles · Jan 18, 2012
Power Train

I WENT TO MY LOCAL NISSAN DEALERSHIP FOR AN OIL CHANGE AND WAS VERY SURPRISED TO HAVE THEM TO TELL ME I NEEDED A TIMING CHAIN REPLACEMENT. I WAS SO SURPRISED BECAUSE I HAVE HAD THIS VAN AT THE DEALER FOR REPAIR AT LEAST FOUR TIMES OVER THE PAST TWO MONTHS AND WAS TOLD THERE WERE NO PROBLEMS WITH THE VAN. I FEEL THAT NISSAN KNOWS…

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I WENT TO MY LOCAL NISSAN DEALERSHIP FOR AN OIL CHANGE AND WAS VERY SURPRISED TO HAVE THEM TO TELL ME I NEEDED A TIMING CHAIN REPLACEMENT. I WAS SO SURPRISED BECAUSE I HAVE HAD THIS VAN AT THE DEALER FOR REPAIR AT LEAST FOUR TIMES OVER THE PAST TWO MONTHS AND WAS TOLD THERE WERE NO PROBLEMS WITH THE VAN. I FEEL THAT NISSAN KNOWS THERE IS A PROBLEM WITH THIS TIMING CHAIN DUE TO THE COMMENTS THE SERVICE TECHS WERE MAKING.THIS IS A $3800 REPAIR THAT IS DUE TO POOR DESIGN BY NISSAN, I WAS TOLD THEY PUT THE METAL TIMING CHAIN ON A PLASTIC GUIDE. I FEEL THAT NISSAN SHOULD HAVE TO MAKE THIS RIGHT WITH ITS CUSTOMERS ASAP!

NHTSA ODI #10444422

Mileage unknown · Dec 23, 2011
Fuel System, Gasoline

THE FUEL GAUGE INDICATOR IS INACCURATE. AFTER THE VEHICLE WAS COMPLETELY FUEL UP, IT ONLY INDICATE 3/4 OF A TANK ON THE FUEL GAUGE INDICATOR. UP ON SUBSEQUENT RESTART OF VEHICLE (2 TIME), THE FUEL LEVEL INDICATOR FINALLY READ FULL. *TR

NHTSA ODI #10441075

Official recalls

4

05V480000 · Seats:mid/rear Assembly

Oct 17, 2005

ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.

Consequence & remedy

Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.

Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

05V474000 · Seats:mid/rear Assembly

Oct 13, 2005

ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.

Consequence & remedy

Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.

Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD SIDE SHIELD. ON VEHICLES PRODUCED FROM JUNE 29, 2004 THROUGH SEPTEMBER 26, 2005, DEALERS WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE ON THE INBOARD SIDE SHIELD. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

04V186000 · Latches/locks/linkages:doors:latch

Apr 16, 2004

ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.

Consequence & remedy

Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.

Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

04V103000 · Air Bags:frontal:sensor/control MODULE-INACTIVE

Mar 1, 2004

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.

Consequence & remedy

Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.

Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE08004 · Side Air Bag NON-DEPLOYMENT

Opened Jan 25, 2008 · Closed May 30, 2008

Status: closed (inferred from source dates) · Air Bags:side/window

THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER REPORTS A TOTAL OF 151 SENSOR UNITS SOLD AS REPLACEMENT PARTS FOR ALL PURPOSES.INVESTIGATION DISCLOSED A LOW INCIDENCE OF SENSOR REPLACEMENT REQUIRED UNDER THE SERVICE CAMPAIGN TO DATE.NO INCIDENTS OF REAL WORLD NON-DEPLOYMENT OF THE SUBJECT AIR BAGS WERE IDENTIFIED.THIS PRELIMINARY EVALUATION IS CLOSED.

EA05012 · Finger Pinch Point

Opened Aug 19, 2005 · Closed Oct 20, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JUNE 28, 2004, IN ADDITION TO THE ABOVE CORRECTIVE ACTIONS, NISSAN WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE WITH THE CURRENT PRODUCTION SEAT LEVER. NISSAN NORTH AMERICA, INC. WILL RECALL 109,437 MY 2004-2005 NISSAN QUEST VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005.ODI IS AWARE OF A TOTAL OF 11 COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS REPORTING 11 FINGER INJURIES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 05V474.

PE05019 · Finger Pinch Point

Opened Apr 21, 2005 · Closed Aug 19, 2005

Status: closed (inferred from source dates) · Seats:mid/rear Assembly

ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJURIES ASSOCIATED WITH THE CUP DESIGN LEVER.BEGINNING JUNE 2004, NISSAN INITIATED A CUSTOMER SATISFACTION INITIATIVE THAT INCLUDED REPLACING THE ORIGINAL DESIGN HANDLE WITH THE FIRST MODIFICATION HANDLE (THIS IS NOT THE CUP DESIGN HANDLE MENTIONED ABOVE).THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-012) TO ALLOW FURTHER ANALYSIS OF THE ISSUE.

PE04027 · POWER-SLIDING Door Opening

Opened Mar 15, 2004 · Closed Jun 2, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Additional source detail variants (2)

Latches/locks/linkages:doors:latch

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.

Structure:body:door

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR REASONS NOT RELATED TO THE INADVERTENT DOOR OPENING ISSUE.NISSAN REPORTS THAT VEHICLES BUILT AFTER DECEMBER 17, 2003 ARE NOT SUBJECT TO THE FAILURE MODE THAT CAUSES INADVERTENT OPENING.ODI'S REVIEW OF THE ODI OWNER REPORTS WITH KNOWN BUILD DATES (7 OF 9 REPORTS, PLUS ONE REPORT RECEIVED PRIOR TO DEC 17 BUT WITH UNKNOWN BUILD DATE) INDICATES THAT COMPLAINT VEHICLES WERE MANUFACTURED BEFORE THE DOOR ACTUATOR IMPROVEMENT DATE (DEC 17).ALSO, NISSAN REPORTS NO COMPLAINT VEHICLES WITH BUILD DATES AFTER DECEMBER 17.NISSAN'S ACTION ADDRESSES THE CONCERNS OF ODI.THEREFORE, THIS INVESTIGATION IS CLOSED.