2024 Nissan Pathfinder

The contact owns a 2024 Nissan Pathfinder. The contact stated that while the vehicle was parked, while opening the rear hatch, there was water leaking into the vehicle from the left and right sides of the hatch door. The vehicle was taken to a dealer where it was diagnosed and determined that there were flaws with the seal, and the seal and hatch door needed to be replaced. The vehicle was partially repaired by replacing the seals, but the failure reoccurred approximately a month later. The vehicle was taken to a dealer where it was determined that the rear hatch needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The failure mileage was approximately 33,000.

This morning at approximately 0615 I walked out to my vehicle to go to work. There was no damage to my car. When I entered my vehicle and closed my driver door, my tailgate glass crumbled leaving a massive horizontal hole in my rear windshield as well as the outer sides. There is now glass all over my trunk and driveway. Once again, the car had been sitting in my driveway for three days, there were no large pieces of debris around that could have hit it, and when I was in my car there were no loud sounds indicating something struck my tailgate. It just spontaneously shattered.

The contact owns a 2024 Nissan Pathfinder. The contact stated that during inclement weather, rainwater was entering the on the left and right side of the vehicle and the middle console. The contact covered the screen to avoid damage. There was a moldy odor inside the vehicle. The contact stated that while opening the door the contact was aware of water inside the vehicle. There was no warning lights illuminated. The vehicle was taken to a local dealer, where it was determined that the ceiling needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 2,000.