2015 Nissan Pathfinder

To Whom It May Concern, I am submitting this request under my existing Consumer Affairs case number [XXX] regarding my 2015 Nissan Pathfinder (VIN: [XXX] , Plate: [XXX] ). On [insert date], while driving on the freeway, the hood latch failed and caused the hood to suddenly fly up, completely blocking my view. This recall-related defect directly led to my vehicle striking another car. Thankfully, no one was injured. However, my vehicle sustained significant damage: •Both front fenders were bent •Front bumper was damaged This incident was a direct result of the hood latch defect that is already part of a safety recall. The failure created an extremely dangerous situation that could have caused serious harm to myself and others. I am respectfully requesting that Nissan cover the cost of repairs or provide reimbursement for the damage caused by this recall-related failure. I believe this is a fair and reasonable resolution, as the damage was not due to negligence but to a documented safety defect. Please advise me of the next steps required to process this request, including any documentation, repair estimates, or photographs you need me to provide. Thank you for your attention and for working with me to resolve this matter. Sincerely, [XXX] Phone: [XXX] Case Number: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After my fiance passed from cancer in February. I saved 10g for me and our kids to get to school and work. The Carfax report only showed one recall at that time. I only drove that truck a week and almost died multiple times with my family. The truck just would go into limp mode. I found later that Nissin America had recalled the CVT / Judder/ transmission. It was recalled and never fixed! That was on no report I saw. I thought I found a great vehicle for my family and I bought a death trap. How can a recall of such importance like the transmission needing to be replaced and paid for by Nissan. It's 7 thousand dollars. I would have never bought that vehicle if all the information on that vehicle was on the report. How can you take something so dangerous and allow it to be sold to the public not knowing thst it was never repaired. The previous owners were never notified of the recall which is why is was never fixed. Nissan told me it was covered up to 81,000 miles or you had until 2024 to get it repaired or whichever came first. My family is about to lose everything. I can't even drive to hilltop to get my plates. I still haven't been able to drive it. It is a death trap. This vehicle should not have ever been resold with such a significant issue like the transmission! I feel like i was just robbed ten thousand dollars. I'm disabled and had plans to return to school. My sons wrestling future is now over. Everyone lost their jobs because I can't drive anyone. I can't even go to the store without worrying I'm going to die in that truck. This is so wrong. I am praying that you can help me make this right. The truck had a recall that was removed yet never fixed. A danger to the public and my family.Thank you for your time.

My Nissan Pathfinder had R24C6 Hood Latch Recall repaired a couple months ago and is is still not updated in the NHTSA website? Service was done at the Nissan Dealership on Sonoma Blvd in Vallejo Ca. When I go to the Nissan dealership website to schedule an appointment, Nissan states that there are no open recalls on this vehicle (7SBE521) I will upload documentation to prove it was done. NHTSA can also verify with dealership with necessary. Thank you!!!

My car jolts/jerks in park as soon as it’s crunk up. Have been to the shop 9 times since June. Last 4 times has been Nissan Dealership, had $3000+ worth of work/replacement done. My engine is still continuing to do the same thing. Nissan said past 2 times that it was ignition coils, because they replace plug wires, but they’ve been replaced 3 times now and still the same issue ? Sounds more like CVT or timing chain issue. No codes were thrown past 2 times either

It begins shaking, jolting and shuddering while driving; started off happening at take off; then progressed to anytime speed was under 35mph; now, it does it often throughout all speeds. Nissan states it needs a new transmission which was quoted to cost $6,600+tax. The vehicle trade-in value is only $5,000ish prior to these symptoms. Vehicle has less than 117,500 miles and all maintenance and fluids have been routinely changed throughout vehicle's lifespan. This CVT issue seems to be ongoing therefore Nissan and other makes should not be allowed to put these into vehicles that are so costly and these transmissions begin to give problems while vehicles are still under warranty. Need assistance in fixing the costly transmission and Nissan should have a discount on this faulty transmissions that they knew had issues. No warning lamps or messages given; symptoms were found when taken in at 117,000 miles and stated transmission needs to be replaced. Warning lamps and signals should have been given to owner to prevent the damage done to transmission. Warning lamps do not show anything wrong with vehicle; however, the jolting, jumping and sputtering is very dangerous during driving and may cause accidents in braking, acceleration and/or heavy traffic flow.

The relay in the drivers seat melted and the wires shorted out. This caused issues with my radio, clock, brakes, and power issues when accelerating. They replaced the relay which cost me $1200 and suddenly all of my systems work correctly. I was told the short was causing feedback into the electrical systems of the car by the service department. The dealer further confirmed there is an advisory on this issue and it has been noted several times. They stated the issue is ongoing but there is no recall.