2015 Nissan Pathfinder

The contact owns a 2015 Nissan Pathfinder. The contact stated that while driving at an undisclosed speed, the hood unexpectedly opened and was damaged. The hood ledge and structure were damaged due to the failure. The contact associated the failure with NHTSA Campaign Number: 22V420000 (Latches/Locks/Linkages). The dealer was contacted but declined to acknowledge the damages caused by the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.

The contact owns a 2015 Nissan Pathfinder. The contact stated that while driving 65 MPH, the front driver’s side curtain air bag deployed without impact. No warning lights were illuminated. The contact slowed down and veered over to the side of the road to park and inspect the vehicle. The Fire Department and the local EMT was contacted to inspect; however, there was no injury reported. The vehicle was towed to a local body shop, and the local dealer was contacted, however the vehicle was not diagnosed or repaired. The VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was 200,000.

The control arm detached from the front subframe due to massive rust on a car that was well cared for and only 10 years old. This happened as we were driving: the front passenger-side wheel became loose and began flopping back and forth, forcing me to immediately pull over into a gas station. I do not want to imagine what would have happened if this had detached on the highway instead of on a town side road. There were NO warnings or symptoms before this catastrophic failure. I had it towed to my regular mechanic, not realizing the extent of the damage—they wouldn't even put it on a lift. I then had it towed to the dealership, where they confirmed the damage was so extensive that (1) both control arms and the front subframe would need to be replaced due to rust ($5,800), and (2) the rear subframe was also extensively rusted, unsafe, and in need of imminent replacement, quoted at an additional $7,000. This being an exorbitant amount for a 10-year-old Nissan Pathfinder, I was forced to sell it to a salvage yard for a pittance just to buy a vehicle I could drive to work—and I can only hope it lasts until I can afford something better. I purchased this Pathfinder about 14 months ago. It was "inspected" by the dealer as well as by my regular mechanic at that time, with no indication that rust was a concern or even worth a comment. I am horrified by how much worse this could have been. We were on a trip more than an hour from home, heading toward the highway to return, when this occurred. No one should have to worry about something like this. Especially because, when I began researching, I found that this is a KNOWN defect on this model and others like it. It is NOT okay to put people at risk of serious or deadly injury when manufacturers KNOW water pools in places that can't be seen or checked, rotting the frame and subframe from the INSIDE out.

The contact owns a 2015 Nissan Pathfinder. The contact stated that the rear brake lights failed to illuminate when the vehicle was parked. The contact depressed the brake pedal to disengage the brake lights. While driving at various speeds, the brake lights illuminated without the brake pedal being depressed. The dealer was contacted and confirmed that there were recalls associated with the VIN related to the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was previously included in NHTSA Campaign Number: 21V020000 (Exterior Lighting) and was repaired in 2021. The failure mileage was approximately 115,000.

The contact owns a 2015 Nissan Pathfinder. The contact stated that while driving at an undisclosed speed, there was a loud sound coming from the front of the vehicle. There was no warning light illuminated. Additionally, the contact stated that a family member had driven the vehicle and informed the contact that the vehicle was experiencing a transmission failure. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 81,954.

The contact owns a 2015 Nissan Pathfinder. The contact stated that while driving at an undisclosed speed, the vehicle jerked and vibrated, causing the steering wheel to lock up. The contact used force to maneuver the steering wheel. The contact was unsure if any warning lights were illuminated. The vehicle was not taken to the dealer. A mobile mechanic arrived at the residence and inspected the vehicle. The contact was informed that the CVT transmission had failed. The vehicle was not repaired. The failure recurred, and the contact parked the vehicle. The vehicle was no longer driven due to safety concerns. The manufacturer was not notified of the failure. The failure mileage was unknown.

To Whom It May Concern, I am submitting this request under my existing Consumer Affairs case number [XXX] regarding my 2015 Nissan Pathfinder (VIN: [XXX] , Plate: [XXX] ). On [insert date], while driving on the freeway, the hood latch failed and caused the hood to suddenly fly up, completely blocking my view. This recall-related defect directly led to my vehicle striking another car. Thankfully, no one was injured. However, my vehicle sustained significant damage: •Both front fenders were bent •Front bumper was damaged This incident was a direct result of the hood latch defect that is already part of a safety recall. The failure created an extremely dangerous situation that could have caused serious harm to myself and others. I am respectfully requesting that Nissan cover the cost of repairs or provide reimbursement for the damage caused by this recall-related failure. I believe this is a fair and reasonable resolution, as the damage was not due to negligence but to a documented safety defect. Please advise me of the next steps required to process this request, including any documentation, repair estimates, or photographs you need me to provide. Thank you for your attention and for working with me to resolve this matter. Sincerely, [XXX] Phone: [XXX] Case Number: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)