Known issue with sunroof drains clogging and leaking into vehicle. Could Possibly cause electrical damage. The rear drains are clogged and are not accessible without removing interior trim/headliner to clear. A consumer should not have to spend $500+ to have sunroof drain lines cleared. Unknowingly, Back floor board was full of …
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Known issue with sunroof drains clogging and leaking into vehicle. Could Possibly cause electrical damage. The rear drains are clogged and are not accessible without removing interior trim/headliner to clear. A consumer should not have to spend $500+ to have sunroof drain lines cleared. Unknowingly, Back floor board was full of water and car was parked for multiple days. Upon opening the door, the moldy, mildew smell was overwhelming. I had to drive with windows down. When I returned home, that’s when I discovered the back floorboard soaked. I removed the floor mat and the backside was covered in mold. I can only imagine what is beneath the carpet or inside the walls due to this known leakage problem.
NHTSA ODI #11743906
Mileage unknown · Feb 5, 2025
Unknown Or Other
I was on Interstate traveling 65 MPH. sounded like gunshot or explosion. I pulled over as soon as I could. Walked around vehicle saw nothing, I stepped on side of car to look at roof. The sunroof was shattered. I drove back home and noticed very fine glass falling into the car while I was driving
NHTSA ODI #11640961
Mileage unknown · Aug 6, 2024
Unknown Or OtherWheels
Regarding other, there is apparently an issue regarding the sunroofs in Nissan vehicles and severe leaking inside the car that causes issues regarding the flooring and possible electrical components. The second issue regarding the wheels is Nissan uses a term called "swollen lug nuts". They wanted to charge almost 1k to change…
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Regarding other, there is apparently an issue regarding the sunroofs in Nissan vehicles and severe leaking inside the car that causes issues regarding the flooring and possible electrical components. The second issue regarding the wheels is Nissan uses a term called "swollen lug nuts". They wanted to charge almost 1k to change the lugs and finally rotate my tires.
NHTSA ODI #11606864
Mileage unknown · Jul 6, 2024
Unknown Or Other
Nothing happened
NHTSA ODI #11599566
Mileage unknown · Jan 11, 2023
Unknown Or Other
Moon roof exploded showing glass down into the head liner. had the roof panel been open it would have showered down into the cabin potentially causing injury or distracting me and causing a potential accident. the moon roof was closed at the time of occurrence and there were no large vehicles in front of me at the time that coul…
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Moon roof exploded showing glass down into the head liner. had the roof panel been open it would have showered down into the cabin potentially causing injury or distracting me and causing a potential accident. the moon roof was closed at the time of occurrence and there were no large vehicles in front of me at the time that could have sent a road hazard toward my car, the shattering of the glass was load enough that for a moment i thought a tire had blown before realizing it was the roof.
NHTSA ODI #11501201
Mileage unknown · Feb 26, 2022
Unknown Or Other
We were driving down the freeway and heard a very loud bang, it sounded like a massive balloon popping. Upon further review we noticed the panoramic sun roof had shattered. There was no sign of any objects hitting the sunroof. Upon further review we have found multiple other complaints online of others with this same problem.…
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We were driving down the freeway and heard a very loud bang, it sounded like a massive balloon popping. Upon further review we noticed the panoramic sun roof had shattered. There was no sign of any objects hitting the sunroof. Upon further review we have found multiple other complaints online of others with this same problem. There were no warming signs prior to the loud popping. We have not reported it to Nissan or our insurance due to the late hour.
NHTSA ODI #11454301
Mileage unknown · Jun 24, 2021
Unknown Or Other
the panoramic sunroom exploded and Nissan denied the claim without explanation. the was no contact with an object that resulted in the glass breakage
NHTSA ODI #11422083
Mileage unknown · Aug 11, 2020
Unknown Or Other
THE NISSAN MURANO HAS A FOOT ACTIVATED MOTION SENSOR THAT TRIGGERS THE REAR HATCH. WITH THE HATCH IN THE UP POSITION I HAVE SAT ON THE REAR AREA TO CHANGE SHOES. ON TWO OCCASIONS THE HATCH HAS LOWERED WITHOUT ME TRIGGERING IT. I BELIEVE, IF ONE SITS ON THE REAR AREA AND MOVES EITHER LEG BACK AND FORTH THE SENSOR IS TRIGGERED. I …
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THE NISSAN MURANO HAS A FOOT ACTIVATED MOTION SENSOR THAT TRIGGERS THE REAR HATCH. WITH THE HATCH IN THE UP POSITION I HAVE SAT ON THE REAR AREA TO CHANGE SHOES. ON TWO OCCASIONS THE HATCH HAS LOWERED WITHOUT ME TRIGGERING IT. I BELIEVE, IF ONE SITS ON THE REAR AREA AND MOVES EITHER LEG BACK AND FORTH THE SENSOR IS TRIGGERED. I HAVE NOTED THESE CONCERNS WITH CORPORATE NISSAN AND THEY IN TURN SUGGESTED I GO TO A NISSAN DEALER AND DETERMINE IF THIS IS A PROBLEM. THE DEALER INDICATED THEY WILL LOOK INTO IT.
NHTSA ODI #11348587
18,000 miles · May 20, 2020
EquipmentUnknown Or Other
NAVIGATION ON CENTER CONSOLE ONCE YOU PROGRAM WHERE YOU ARE HEADED, THE TURN LIST APPEARS IN REVERSE ORDER (3RD ACTION APPEARS IN THE TOP POSITION, 2ND ACTION, THEN 1ST ACTION AT BOTTOM OF TURN LIST). SO TO SEE MY NEXT TURN, I HAVE TO TAKE MY EYES OFF THE ROAD, AND COUNT DOWN TO THE 3RD ITEM FOR MY NEXT TURN - FAR TOO LONG TO T…
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NAVIGATION ON CENTER CONSOLE ONCE YOU PROGRAM WHERE YOU ARE HEADED, THE TURN LIST APPEARS IN REVERSE ORDER (3RD ACTION APPEARS IN THE TOP POSITION, 2ND ACTION, THEN 1ST ACTION AT BOTTOM OF TURN LIST). SO TO SEE MY NEXT TURN, I HAVE TO TAKE MY EYES OFF THE ROAD, AND COUNT DOWN TO THE 3RD ITEM FOR MY NEXT TURN - FAR TOO LONG TO TAKE MY EYES OFF THE ROAD. AND IF YOU HAVE A CO-PILOT THAT READS THE DIRECTIONS TO YOU, THEY ARE LOOKING AT THE TOP DIRECTION WHICH IS INCORRECT AS THIS IS THE 3RD ACTION THE DRIVER NEEDS TO TAKE. CONCERNED OTHERS MIGHT NOT BE AWARE AND CAN CAUSE AN ACCIDENT. HAVE TRIED TO RESEARCH FOR 2 MONTHS. DEALER JUST CONTACTED NISSAN HQ AND WAS ADVISED A SOFTWARE UPDATE ON A 2019 MURANO MIGHT BE AVAILABLE AUG 2020! *TR
NHTSA ODI #11325354
7,500 miles · Nov 19, 2019
Unknown Or Other
I WAS DRIVING TO WORK WHEN I HEARD A POPPING NOISE THEN GLASS HITTING THE SUNROOF SHADE ABOVE MY HEAD. I IMMEDIATELY REALIZED THAT THERE WAS A HOLE IN MY SUNROOF, BUT I DIDN'T HEAR ANYTHING HIT IT LIKE A ROCK; JUST A POPPING NOISE. I PULLED OFF THE FREEWAY AND PARKED MY CAR AND TOOK PICTURES OF THE HOLE THE SIZE OF A BASKETBALL …
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I WAS DRIVING TO WORK WHEN I HEARD A POPPING NOISE THEN GLASS HITTING THE SUNROOF SHADE ABOVE MY HEAD. I IMMEDIATELY REALIZED THAT THERE WAS A HOLE IN MY SUNROOF, BUT I DIDN'T HEAR ANYTHING HIT IT LIKE A ROCK; JUST A POPPING NOISE. I PULLED OFF THE FREEWAY AND PARKED MY CAR AND TOOK PICTURES OF THE HOLE THE SIZE OF A BASKETBALL IN MY SUNROOF. IF I HADN'T OF HAD THE SHADE CLOSED THERE WOULD BE GLASS ALL OVER INSIDE MY CAR AND ON MY PERSON. I CALLED THE DEALERSHIP AND TOLD THEM WHAT HAPPENED. AFTER I GOT THE RUN AROUND FROM A FEW FOLKS I FINALLY FOUND SOMEONE THAT TOLD ME TO BRING MY CAR IN SO THEY COULD LOOK AT IT. AFTER SEEING IT SHE TOLD ME THEY HAVE HAD A FEW VEHICLES WITH THE SAME ISSUE. SHE SAID IT MAY BE A FACTORY DEFAULT IN THE GLASS. THEY SAID IT WOULD BE FULLY COVERED AND IT WOULD BE REPLACED IN ABOUT A WEEK. AFTER LEAVING THE DEALERSHIP I DID SOME RESEARCH ONLINE AND FOUND A LOT OF SIMILAR CASES AND NOT JUST WITH NISSAN. APPARENTLY THIS IS HAPPENING BECAUSE VEHICLE MANUFACTURERS ARE USING TEMPERED GLASS WHICH IS WHAT MINE HAS. MY DEALERSHIP TOLD ME THAT THIS IS HAPPENING A LOT, BUT NOT ENOUGH TO ISSUE A RECALL. I AM TURNING THIS ISSUE IN SO THAT IT MIGHT HELP IN REQUIRING THESE MANUFACTURERS TO DO THE RIGHT THING. HAD I KNOWN THAT THIS WAS A POSSIBILITY I WOULD NOT HAVE BOUGHT THIS VEHICLE. I AM WORRIED THAT THE REPLACEMENT SUNROOF GLASS WILL BE THE SAME AND IT COULD HAPPEN AGAIN.
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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