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2019 Nissan Murano

Owner reports · Recalls · Investigations

Fewer warning signs than most model years

Owner complaints for the 2019 Nissan Murano are lower than the model-year median of 110.

About this comparison →
43Owner complaints

Model-year median: 110

1Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
107
2016107
2017113
201843
201945
202016
20216
2022
Compare all Murano years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Forward Collision Avoidance
10Unknown Or Other
10Vehicle Speed Control
6Air Bags
5Service Brakes
4
All reported categories
Equipment
2Exterior Lighting
2Lane Departure
2Service Brakes, Hydraulic
2Structure
2Visibility/wiper
2Back Over Prevention
1Electrical System
1Engine
1Fuel System, Gasoline
1Seat Belts
1Suspension
1Visibility
1Wheels
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 15 of 43 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Forward Collision Avoidance. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports2 injury reports

Equipment complaints

2 reports
Clear category filter
18,000 miles · May 20, 2020
EquipmentUnknown Or Other

NAVIGATION ON CENTER CONSOLE ONCE YOU PROGRAM WHERE YOU ARE HEADED, THE TURN LIST APPEARS IN REVERSE ORDER (3RD ACTION APPEARS IN THE TOP POSITION, 2ND ACTION, THEN 1ST ACTION AT BOTTOM OF TURN LIST). SO TO SEE MY NEXT TURN, I HAVE TO TAKE MY EYES OFF THE ROAD, AND COUNT DOWN TO THE 3RD ITEM FOR MY NEXT TURN - FAR TOO LONG TO T…

Read full complaint

NAVIGATION ON CENTER CONSOLE ONCE YOU PROGRAM WHERE YOU ARE HEADED, THE TURN LIST APPEARS IN REVERSE ORDER (3RD ACTION APPEARS IN THE TOP POSITION, 2ND ACTION, THEN 1ST ACTION AT BOTTOM OF TURN LIST). SO TO SEE MY NEXT TURN, I HAVE TO TAKE MY EYES OFF THE ROAD, AND COUNT DOWN TO THE 3RD ITEM FOR MY NEXT TURN - FAR TOO LONG TO TAKE MY EYES OFF THE ROAD. AND IF YOU HAVE A CO-PILOT THAT READS THE DIRECTIONS TO YOU, THEY ARE LOOKING AT THE TOP DIRECTION WHICH IS INCORRECT AS THIS IS THE 3RD ACTION THE DRIVER NEEDS TO TAKE. CONCERNED OTHERS MIGHT NOT BE AWARE AND CAN CAUSE AN ACCIDENT. HAVE TRIED TO RESEARCH FOR 2 MONTHS. DEALER JUST CONTACTED NISSAN HQ AND WAS ADVISED A SOFTWARE UPDATE ON A 2019 MURANO MIGHT BE AVAILABLE AUG 2020! *TR

NHTSA ODI #11325354

Mileage unknown · Aug 1, 2019
EquipmentService Brakes

2019 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TOUCH SCREEN RADIO. *LD THE CONSUMER STATED THE AUTO EMERGENCY BRAKING SYSTEM WARNINGLIGHT ILLUMINATED. THE DEALER WAS NOTIFIED BUT, WAS UNABLE TO FIND A REPAIR. *JS

NHTSA ODI #11241499

Official recalls

1

19V654000 · Back Over Prevention: Sensing System: Camera

Sep 12, 2019

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: The lack of an image in the back-up camera display increases the risk of a crash.

Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.