NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
678 reports145,000 miles · May 24, 2016
Electrical SystemEngineVehicle Speed Control
MY VEHICLE WAS IN MOTION ON THE HIGHWAY GOING ABOUT 50MPH, WHEN SUDDENLY TRAFFIC CAME TO A HALT, WHEN I PUSHED ON THE ACCELERATOR, THERE SEEM TO BE LOSS POWER AND ACCELERATION WHICH IS VERY DANGEROUS, I HAD MY 3 KIDS AND GRANDCHILD IN THE VEHICLE WITH ME. AS I PUSHED THE ACCELERATOR TO THE FLOOR NOTHING HAPPENED THE CAR WOULDN'…
Read full complaint
MY VEHICLE WAS IN MOTION ON THE HIGHWAY GOING ABOUT 50MPH, WHEN SUDDENLY TRAFFIC CAME TO A HALT, WHEN I PUSHED ON THE ACCELERATOR, THERE SEEM TO BE LOSS POWER AND ACCELERATION WHICH IS VERY DANGEROUS, I HAD MY 3 KIDS AND GRANDCHILD IN THE VEHICLE WITH ME. AS I PUSHED THE ACCELERATOR TO THE FLOOR NOTHING HAPPENED THE CAR WOULDN'T MOVE, GOOD THING A SEMI-TRUCK WASN'T BEHIND ME, WE ALL WOULD HAVE BEEN DEAD. THIS IS SCARED ME AND MY FAMILY. AFTER WAITING ABOUT 2 OR MORE MINUTES THE CAR JUNKED AND LUNGED AT A HIGH SPEED I COULD HAVE RAN INTO THE BACK OF ANOTHER VEHICLE. THIS IS BEGINNING TO HAPPEN MORE FREQUENT NOW MAYBE 3-4 DAYS OR MORE OUT THE WEEK. STALLING AND LOSS OF POWER (NO RESPONSE) WHILE IN TRAFFIC; IS IN DEED A BIG FACTOR TO HAVE THIS MATTER LOOKED INTO. I'VE SEEN NUMEROUS COMPLAINTS REGARDING THE SAME INCIDENT MY FAMILY AND I EXPERIENCED. THERE SHOULD BE A RECALL REGARDING THIS MATTER. IN ADDITION, TO THAT THE ACTUATORS ON BOTH PASSENGER DOORS (FRONT AND BACK) DOESN'T WORK, IT HAS TO BE LOCKED MANUALLY. ALSO, THE HATCH LOCK DOESN'T LOCK THE HANDLE GETS STUCK.
NHTSA ODI #10870596
Mileage unknown · May 22, 2016
Unknown Or Other
DRIVER SIDE VISOR WON'T STAY UP. PROBLEM STARTED 6 YEARS AGO. INHERENT PROBLEM DESIGN AS REPLACING THE VISOR WILL ONLY SOLVE THE PROBLEM FOR A SEASON AND THEN IT WILL HAPPEN AGAIN.
NHTSA ODI #10870243
112,000 miles · May 14, 2016
Power TrainCrash
BOUGHT THE CAR USED AT ABOUT 110K IN DECEMBER 2015, HAD NO ISSUES AT ALL. FLASH FORWARD TO MAY 2ND 2016. AFTER SITTING IN START/STOP TRAFFIC FOR 20-30 MINUTES, THE TRAFFIC FINALLY STARTED TO FLOW, I ATTEMPTED TO ACCELERATE AND HAD A HORRIBLE, SHAKING, JERKING FROM THE VEHICLE. ABOUT 2 MILES LATER AFTER ARRIVING TO WORK AND TRYIN…
Read full complaint
BOUGHT THE CAR USED AT ABOUT 110K IN DECEMBER 2015, HAD NO ISSUES AT ALL. FLASH FORWARD TO MAY 2ND 2016. AFTER SITTING IN START/STOP TRAFFIC FOR 20-30 MINUTES, THE TRAFFIC FINALLY STARTED TO FLOW, I ATTEMPTED TO ACCELERATE AND HAD A HORRIBLE, SHAKING, JERKING FROM THE VEHICLE. ABOUT 2 MILES LATER AFTER ARRIVING TO WORK AND TRYING TO TURN A CORNER AND APPLYING GAS AFTER THE CORNER, IT DID IT AGAIN, THIS TIME THOUGH IT CAUSED ME TO CLIP A BUMPER AROUND A CONCRETE BARRIER, THEN THE CAR LOST ALL POWER AND THE CHECK ENGINE LIGHT CAME ON. COULD NOT GET IT TO MOVE AT ALL. AFTER HAVING IT TOWED TO AN AUTHORIZED NISSAN DEALERSHIP, I FOUND OUT THE CVT HAD WENT OUT. I GUESS I CAN BE GLAD IT WENT OUT IN A PARKING GARAGE, BECAUSE IF IT WENT OUT WHERE THE INITIAL HESITATION HAPPENED, I WOULD HAVE BEEN IN A WRECK. 7.3K CASH MONEY SPENT ON THE VEHICLE, BUYING OUTRIGHT FROM A DEALER, NOW WITH ME BEING ASKED TO SPEND ANOTHER 4.5K ON A PART THAT NISSAN HAD ACKNOWLEDGED TO BE AN ISSUE, BECAUSE THE DRIVE TRAIN WARRANTY WAS EXTENDED TO 10 YEAR 120K WARRANTY. NEEDLESS TO SAY WITH ME BEING A FIRST TIME NISSAN BUYER AND BEING OUT THIS MUCH MONEY AND NO WAY TO COME UP WITH ANOTHER 4.5K, THIS WAS ALSO MY LAST NISSAN. PUT LESS THAN 2K ON IT WHEN I PURCHASED IT. EVEN WORSE IS WHEN THE NISSAN DEALERSHIP (PART OF THE SAME COMPANY WHO SOLD ME THE CAR FROM THEIR USED LOT) IS TALKING ME OUT OF REPAIRING THE CAR, BECAUSE THE TRADE IN VALUE WOULD ONLY BE THE SAME PRICE AS THE PART.
NHTSA ODI #10864943
132,300 miles · May 13, 2016
Unknown Or Other
I HAVE A 2004 MURANO AND THE DRIVERS SIDE SUN VISOR WILL NOT STAY UP. YOU WILL BE DRIVING DOWN THE ROAD AND IT FALLS DOWN IN YOUR FACE AND BLOCKS YOUR VISION. JUST TODAY I WAS DRIVING 70 DOWN A 6 LINE INTERSTATE AND IT FELL DOWN MULTIPLE TIMES. ME BEING 5'8" WHEN IT FALLS IT COMPLETELY BLOCKS MY VIEW AND THE CAR IN FRONT OF ME…
Read full complaint
I HAVE A 2004 MURANO AND THE DRIVERS SIDE SUN VISOR WILL NOT STAY UP. YOU WILL BE DRIVING DOWN THE ROAD AND IT FALLS DOWN IN YOUR FACE AND BLOCKS YOUR VISION. JUST TODAY I WAS DRIVING 70 DOWN A 6 LINE INTERSTATE AND IT FELL DOWN MULTIPLE TIMES. ME BEING 5'8" WHEN IT FALLS IT COMPLETELY BLOCKS MY VIEW AND THE CAR IN FRONT OF ME HAD SLAMMED THE BRAKES DUE TO AN OBJECT IN THE RD AND I WAS NEARLY INVOLVED IN A WRECK DUE TO THIS FAULTY SUN VISOR. SOMETHING NEEDS TO BE DONE TO FIX THESE BEFORE SOMEONE IS KILLED DUE TO IT. AND I KNOW I AM NOT THE ONLY ONE HAVING THIS PROBLEM. CAN SOMEONE ADVISE WHAT I CAN DO?? NISSAN PLEASE HELP BEFORE YOUR FAULTY SUN VISOR IS THE DEATH OF ME.
NHTSA ODI #10864852
82,365 miles · May 1, 2016
Seats
REAR LEFT ANCHOR BRACKET SHEERED OFF CAUSING THE SEAT TO FALL WHILE DRIVING. ALMOST WRECKED THE CAR.
NHTSA ODI #10862380
100,000 miles · Apr 27, 2016
Electrical SystemSteeringVehicle Speed Control
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE STARTED TO LOOSE POWER AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT DID NOT RESPOND. THE STEERING ABILITY BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS POWERED OFF AND RESTARTED AND THE VEHICLE RESUMED TO NO…
Read full complaint
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE STARTED TO LOOSE POWER AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT DID NOT RESPOND. THE STEERING ABILITY BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS POWERED OFF AND RESTARTED AND THE VEHICLE RESUMED TO NORMAL. IN ADDITION, ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE VEHICLE WAS REPAIRED UNDER A MANUFACTURERS RECALL RELATED TO THE FAILURE IN 2005. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE OCCURRED EIGHTEEN TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10861698
165,000 miles · Apr 25, 2016
Power Train
I WAS TRYING TO ACCELERATE FROM A STOP, WHEN THE CAR REFUSED TO RESPOND TO THE PRESS OF THE GAS PEDAL. FINALLY, IT SLOWLY ACCELERATED UP TO 10 MPH, THEN THE TRANSMISSION SHIFTED AND THE CAR TOOK OFF RAPIDLY. FORTUNATELY, I WAS ABLE TO CONTROL IT. PROBLEM IS REPEATABLE.
NHTSA ODI #10861346
97,000 miles · Apr 16, 2016
Seats
DRIVER SEAT LOOSE AND WHEN YOU TRY AND ADJUST THE SEAT IT GOES SIDEWAYS. VEHICLE WAS MOVING
NHTSA ODI #10859901
Mileage unknown · Mar 29, 2016
Electrical SystemVehicle Speed ControlCrashInjury
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE PULLING OFF FROM A STOP, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE FAILED TO DECELERATE AND CRASHED INTO THE DRIVER SIDE OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. THE…
Read full complaint
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE PULLING OFF FROM A STOP, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE FAILED TO DECELERATE AND CRASHED INTO THE DRIVER SIDE OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT END OF THE VEHICLE WAS REPAIRED. ALSO, THE FRONT AND REAR CAMSHAFT SENSORS AND ALTERNATOR WERE REPLACED. THE FAILURE PERSISTED AFTER THE REPAIRS WERE PERFORMED. THE CONTACT ALSO MENTIONED THAT, ON NUMEROUS OCCASIONS, THE VEHICLE STALLED AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA ODI #10852200
174,000 miles · Mar 28, 2016
Power Train
I PURCHASED MY MURANO FROM A USED CAR DEALER 9 MONTHS AGO. UNTIL RECENTLY THE CAR WAS WORKING GREAT, HOWEVER RECENTLY, THE CAR STOPPED ACCELERATING.. AFTER SHUTTING THE CAR OFF FOR A FEW MOMENTS AND RESTARTING THE ACCELERATION ISSUE APPEARS TO BE SOLVED. THE FOLLOWING DAY THE ISSUE CONTINUED AFTER I STOPPED AT A LIGHT. AFTER DE…
Read full complaint
I PURCHASED MY MURANO FROM A USED CAR DEALER 9 MONTHS AGO. UNTIL RECENTLY THE CAR WAS WORKING GREAT, HOWEVER RECENTLY, THE CAR STOPPED ACCELERATING.. AFTER SHUTTING THE CAR OFF FOR A FEW MOMENTS AND RESTARTING THE ACCELERATION ISSUE APPEARS TO BE SOLVED. THE FOLLOWING DAY THE ISSUE CONTINUED AFTER I STOPPED AT A LIGHT. AFTER DEPRESSING THE ACCELERATOR FOR A FEW SECONDS, THE CAR FEELS LIKE IT IS GOING TO STALL. AFTER SHUTTING THE CAR OFF AND TURING IT BACK ON IT TAKES OF LIKE IT IS IN A DRAG RACE BUT SEEMS TO TEMPORARILY SOLVE THE ISSUE UNTIL YOU COME TO A STOP, THIS HAS BECOME A CONSTANT ROUTINE WHEN DRIVING THE VEHICLE. WHEN THE CAR COMES TO A FULL STOP (AS IN TRAFFIC) IT FEELS LIKE IT WANTS TO STALL. YOU CAN KEEP IT GOING BY KEEPING ONE FOOT ON THE GAS AND ONE ON THE BRAKE THEN WHEN THE ACCELERATOR IS PRESSED, THE CAR TAKES OFF LIKE IN A DRAG RACE. I WAS INFORMED BY A NISSAN DEALER THAT THE CAUSE OF THE STALLING IS THE POWER TRAIN; THE COST OF WHICH TO REPLACE WILL BE UPWARDS OF $4000. AFTER DOING MY OWN RESEARCH I FOUND OUT THAT THE ISSUES I AM EXPERIENCING IS COMMON TO MURANOS MANUFACTURED BETWEEN 2003-2009 AND THAT NISSAN HAS STEADFASTLY REFUSED TO RECALL THE VEHICLES AND FIX THESE FAULTY CVTS. THIS IS QUITE PERPLEXING AS MANY THOUSANDS OF PEOPLE ACROSS THE COUNTRY HAVE REPORTED SIMILAR ISSUES. I CANNOT AFFORD THIS COSTLY REPAIR AND I AM STILL MAKING PAYMENTS ON THE CAR. BECAUSE THIS IS SUCH A COMMON PROBLEM AND A GREAT SAFETY ISSUE, NISSAN NEEDS TO BE FORCED TO RECALL THESE CARS AND REPLACE THE PART THAT IS CAUSING THE PROBLEM!
NHTSA ODI #10851940
Official recalls
4May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Illustration