NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
678 reports170,000 miles · Feb 22, 2016
EngineVehicle Speed Control
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO STOP WITH A NOISE AND EMITTED A LOT OF WHITE SMOKE THROUGH THE EXHAUST PIPE. THE VIN WAS N…
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TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO STOP WITH A NOISE AND EMITTED A LOT OF WHITE SMOKE THROUGH THE EXHAUST PIPE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V169000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. UPDATED 04/20/16*LJ UPDATED 05/31/18*JB
NHTSA ODI #10837610
88,000 miles · Feb 8, 2016
Air BagsSeat BeltsStructureCrashInjury
EXITING A HIGHWAY AND TAKING RAMP TO ENTER AN AVENUE, DRIVER LOST CONTROL OF THE CAR TURNING RIGHT AT INTERSECTION. FRONT LEFT TIRE HIT THE CURVE SIDE AND CAR ROLLED OVER 2 FULL ROLLS. DRIVER AND PASSENGER HAD SEAT BELLS ON. CAR BODY TOOK STRONG HITS ON BOTH SIDES, POSTS BETWEEN SIDE WINDOWSROOF, WINDSHIELD FRAME, HOOD. SEAT BEL…
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EXITING A HIGHWAY AND TAKING RAMP TO ENTER AN AVENUE, DRIVER LOST CONTROL OF THE CAR TURNING RIGHT AT INTERSECTION. FRONT LEFT TIRE HIT THE CURVE SIDE AND CAR ROLLED OVER 2 FULL ROLLS. DRIVER AND PASSENGER HAD SEAT BELLS ON. CAR BODY TOOK STRONG HITS ON BOTH SIDES, POSTS BETWEEN SIDE WINDOWSROOF, WINDSHIELD FRAME, HOOD. SEAT BELLS NEVER LOCKED DOWN DURING ROLL OVER AND NONE OF THE AIRBAGS DEPLOYED. DRIVER AND PASSENGER HAD HEAD, KNEES AND BACK INJURIES. IT WOULD BE EXPECTED THE SEAT BELLS TO LOCK DOWN AND AT LEAST THE SIDE AIRBAGS TO DEPLOYED. PICTURES AVAILABLE AT YOUR REQUEST.
NHTSA ODI #10824891
161,900 miles · Feb 5, 2016
Electrical System
ALL OCCURRENCES TOOK PLACE WHEN VEHICLE WAS STATIONARY. I BOUGHT THE VEHICLE LESS THAN TWO WEEKS AGO, USED, FROM THE PREVIOUS OWNER WHO HAD IT FOR NINE YEARS. SHE SUPPOSEDLY KEPT UP WITH ALL THE MAINTENANCE AND APPEARS TO HAVE TAKEN REAL GOOD CARE OF IT. EVERYTHING WAS FINE UNTIL ABOUT THREE DAYS AGO WHEN ON A COUPLE OF OCCASI…
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ALL OCCURRENCES TOOK PLACE WHEN VEHICLE WAS STATIONARY. I BOUGHT THE VEHICLE LESS THAN TWO WEEKS AGO, USED, FROM THE PREVIOUS OWNER WHO HAD IT FOR NINE YEARS. SHE SUPPOSEDLY KEPT UP WITH ALL THE MAINTENANCE AND APPEARS TO HAVE TAKEN REAL GOOD CARE OF IT. EVERYTHING WAS FINE UNTIL ABOUT THREE DAYS AGO WHEN ON A COUPLE OF OCCASIONS I PARKED AND LOCKED THE VEHICLE AND CAME BACK HOURS LATER TO DISCOVER THE FRONT WINDOWS WERE DOWN ABOUT 3 INCHES...WEIRD. SO WHEN I GOT TO WORK THIS MORNING I ENGAGED THE WINDOW LOCK BUTTON. THEN THIS AFTERNOON I CAME OUT AFTER WORK TO DISCOVER THE WINDOWS WERE BOTH ALL THE WAY DOWN. I DROVE HOME AND PARKED IN THE GARAGE AND ROLLED UP THE WINDOWS AND LEFT THE KEY IN THE CONSOLE. AN HOUR LATER, GOT READY TO LEAVE AND THE WINDOWS WERE BACK DOWN, AND DOORS WERE LOCKED. I REACHED IN AND UNLOCKED THE DOOR, AND WHEN I OPENED IT THE ALARM WENT OFF! OH, FORGOT TO MENTION THAT THE KEY FOB DOESN'T WORK, IN SPITE OF REPLACING THE BATTERY THIS WEEK, SO THE PANIC BUTTON DOESN'T WORK. GOT IN AND STARTED THE ENGINE AND THE ALARM IS STILL GOING OFF!! PUT IT INTO GEAR AND BACK INTO PARK AND IT'S STILL GOING OFF. GOT OUT AND HEADED INTO THE HOUSE (KEYS IN HAND THIS TIME) AND THE ALARM RANDOMLY STOPPED...HMM. OKAY, SO I WENT BACK AROUND AND OPENED THE DOOR (THINKING I COULD LEAVE NOW) AND THE ALARM STARTED SOUNDING AGAIN...WHAT THE HECK!
NHTSA ODI #10824574
Mileage unknown · Dec 27, 2015
Seats
I HAVE ALWAYS BEEN A FAN OF NISSAN UNTIL NOW MY DRIVER SIDE SEAT BROKE , ONE OF THE BRACKETS ON THE LEFT SIDE HAS COMPLETELY BROKEN IN HALF, AND BY THE LOOKS OF THE MANY COMPLAINTS NISSAN HAS GOTTEN ABOUT THE VERY SAME ISSUE IT IS VERY CLEAR TO ME THIS IS A FACTORY ISSUE. I DO NOT UNDERSTAND HOW THEY HAVE INVESTIGATED THIS ISSUE…
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I HAVE ALWAYS BEEN A FAN OF NISSAN UNTIL NOW MY DRIVER SIDE SEAT BROKE , ONE OF THE BRACKETS ON THE LEFT SIDE HAS COMPLETELY BROKEN IN HALF, AND BY THE LOOKS OF THE MANY COMPLAINTS NISSAN HAS GOTTEN ABOUT THE VERY SAME ISSUE IT IS VERY CLEAR TO ME THIS IS A FACTORY ISSUE. I DO NOT UNDERSTAND HOW THEY HAVE INVESTIGATED THIS ISSUE AND CAME TO THE CONCLUSION THAT IT IS NOT A SAFETY ISSUE JUST BY THE FACT THAT THERE HAS ONLY BEEN A FREE MINOR INJURIES SO FAR, THE WHOLE POINT IN ISSUING A RECALL IS TO PREVENT INJURY , DUE TO THE HIGH NUMBER OF COMPLAINTS SHOULD BE PROBABLE CAUSE FOR A RECALL IN ITSELF. THAT IS RIDICULOUS HOW HAS NO ONE ISSUED A LAWSUIT AGAINST YOU PEOPLE YET.
NHTSA ODI #10816312
80,000 miles · Nov 19, 2015
Visibility/wiper
THE DRIVERS SIDE SUN VISOR IS DEFECTIVE. EVERY TIME I GO OVER A BUMP IT FALLS DOWN INTO MY FIELD OF VIEW. WHEN I PUT THE VISOR DOWN TO BLOCK THE SUN FROM BEING IN MY EYES IT FALLS TO A STRAIGHT DOWN POSITION AND BLOCKS MY VIEW. THERE IS NO POSITION THAT WORKS ON THIS VISOR NOW. ITS EITHER BEING HELD UP BY ONE HAND AS I DRIVE DOW…
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THE DRIVERS SIDE SUN VISOR IS DEFECTIVE. EVERY TIME I GO OVER A BUMP IT FALLS DOWN INTO MY FIELD OF VIEW. WHEN I PUT THE VISOR DOWN TO BLOCK THE SUN FROM BEING IN MY EYES IT FALLS TO A STRAIGHT DOWN POSITION AND BLOCKS MY VIEW. THERE IS NO POSITION THAT WORKS ON THIS VISOR NOW. ITS EITHER BEING HELD UP BY ONE HAND AS I DRIVE DOWN THE ROAD OR ITS STRAIGHT DOWN IN MY VIEW. THESE NEED TO BE RECALLED AND REPLACED FOR A NEW MODEL. I JUST PURCHASED A NEW VISOR FOR MY 2004 MURANO AND IT WAS $200 THAT I SHOULD NOT HAVE HAD TO SPEND. THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS AND NOTHING IS BEING DONE. I WILL BE SURE NOT TO PURCHASE ANOTHER NISSAN AS I DONT FEEL THEY CARE TO MUCH FOR THE SAFETY OF THEIR CONSUMERS.
NHTSA ODI #10794939
141,000 miles · Nov 11, 2015
Electrical SystemEngineVehicle Speed Control
MY 2004 MURANO HAD A LOT OF STALLING AND STOPPING, PROBLEMS WITH ACCELERATING THE CAR. IT STOP ON MULTIPLE OCCASIONS. FLUID LEAKING, FROM ENGINE AND FUEL TANK, AND STEERING COLUMN. POWER STEERING IS RIGID,AND LOCKS, AND CAR STOPS WHEN TURNING.THE WINDOWS WENT UP AND DOWN UNCONTROLLABLE. POWER CONTROL PANEL , DID NOT FUNCTION. N…
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MY 2004 MURANO HAD A LOT OF STALLING AND STOPPING, PROBLEMS WITH ACCELERATING THE CAR. IT STOP ON MULTIPLE OCCASIONS. FLUID LEAKING, FROM ENGINE AND FUEL TANK, AND STEERING COLUMN. POWER STEERING IS RIGID,AND LOCKS, AND CAR STOPS WHEN TURNING.THE WINDOWS WENT UP AND DOWN UNCONTROLLABLE. POWER CONTROL PANEL , DID NOT FUNCTION. NISSAN INSISTED THAT VEHICLE IS OLD. I THINK THE CAR IS POSSESSED. ALL OF THESES THINGS OCCURRED WHILE I WAS IN MOTION DRIVING THE CAR ON HIGHWAY, THE ROADS, STATIONERY, AND ESPECIALLY TURNING, AND TRYING TO ACCELERATE THE CAR, AND IT WOULD THEN COMPLETELY TURN OFF, NISSAN REFUSES TO ACKNOWLEDGE ANY THING IS WRONG. THEY STATED WHAT DO YOU EXPECT AFTER BUYING A CAR THIS OLD. I JUST WANT TO MAKE SURE MY CAR IS SAFE BY YOUR STANDARDS NOT THEIRS. AFTER RECEIVING MY CAR FROM NISSAN IT WAS EVEN WORSE, I BROUGHT THE SAME ISSUES TO THEM AFTER PAYING $5200 OF WHAT THEY SAID WERE REPAIRS. THANKS
NHTSA ODI #10789797
Mileage unknown · Sep 6, 2015
Unknown Or Other
BOUGHT CAR FROM BILL ASKEW IN FEBRUARY 2015 AROUND TAX TIME... WENT TO GAS STATION AND CAR WOULDN'T CRANK. CALL BILL ASKEW AND NOTIFIED THEM.. 5 MIN LATER THE VEHICLE CAME ON.. WENT TO DEALERSHIP AND THEY REPLACED A BATTERY... RUNNING GOOD FOR A COUPLE WEEKS. CHECK ENGINE LIGHT CAME ON AND NEEDED A ELECTRICAL EQUIPEMENT... RADIO…
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BOUGHT CAR FROM BILL ASKEW IN FEBRUARY 2015 AROUND TAX TIME... WENT TO GAS STATION AND CAR WOULDN'T CRANK. CALL BILL ASKEW AND NOTIFIED THEM.. 5 MIN LATER THE VEHICLE CAME ON.. WENT TO DEALERSHIP AND THEY REPLACED A BATTERY... RUNNING GOOD FOR A COUPLE WEEKS. CHECK ENGINE LIGHT CAME ON AND NEEDED A ELECTRICAL EQUIPEMENT... RADIO AND CD WOULDN'T WORK. THAT WAS REPLACED ALSO... IN MARCH GOT A OIL CHANGE AT THE NISSAN PLACE.. I WAS TOLD THAT I HAVE A OIL OR GAS LEAK.. NOTIFIED BILL ASKEW... NO REPONSE BUT EVERYTIME I TAKE THE TRUCK TO THE DEALERSHIP I GOT IT FROM THEY TURN OFF THE CHECK ENGINE LIGHT AND SAID IT WAS NOTHIG.. TODAY SEPTEMBER 5TH 2015 THE TRUCK TURNED OFF WHILE BACKING UP, THE TRUCK STALLED IN THE MIDDLE OF THE HIGH WAY WHILE MY DAUGHTER WAS IN THE CAR WITH ME.. CARS BLOWING... 3 MIN LATER I TURNED IT ON AND I CALL BILL ASKEW AND NOTIFIED THEM ABOUT THE PROBLEM.. IT WAS AFTER HOURS AND IM CURRENTLY WAITNING ON A RESPONSE.
NHTSA ODI #10761825
174,000 miles · Sep 4, 2015
Steering
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 45 MPH, THE CONTACT STATED THAT THE STEERING WHEEL WOULD BECOME LOOSE AND AN ABNORMAL NOISE COULD BE HEARD FROM THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1…
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TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 45 MPH, THE CONTACT STATED THAT THE STEERING WHEEL WOULD BECOME LOOSE AND AN ABNORMAL NOISE COULD BE HEARD FROM THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 174,000.
NHTSA ODI #10761525
150,000 miles · Sep 2, 2015
Seats
MY DRIVERS SIDE SEAT JUST BROKE ON THE BACK LEFT SIDE SO NOW YOU CAN'T SIT IN IT AND DRIVE. I NOW SIT CROOKED IN THE SEAT AND DON'T FEEL SAFE DRIVING IT, WHAT IF I WAS IN AN ACCIDENT AND MY SEAT NOW MIGHT THROW ME SOMEWHERE BECAUSE IT IS NOW BROKEN. THIS SHOULD BE A RECALL.
NHTSA ODI #10761130
Mileage unknown · Aug 28, 2015
Power Train
2004 NISSAN MURANO WITH TRANSFER CASE LEAKING LIKE MANY OTHER 2003-2007 MURANO'S . NISSAN NEEDS TO RECALL ALL OF THESE CARS AND REPLACE THE PARTS.
NHTSA ODI #10760049
Official recalls
4May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
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