Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
810–25K
8725–50K
12250–75K
11075–100K
122100–150K
46150K+
568 reports with mileage · 110 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 143 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 110 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports6 fire reports18 injury reports
What owners actually said
678 reports
62,000 miles · Jun 6, 2010
Visibility
THE SUN VISOR OF MY NISSAN MURANO 2004 ON THE DRIVER SIDE DOES NOT STAY UP AND KEEPS ON FALLING INTO MY EYES. FROM THE FORUMS I HAVE VISITED, I HAVE NOTICED THAT THIS IS A COMMON PROBLEM WITH MURANO VEHICLES. IT STARTED ALMOST A YEAR AGO. AT THAT TIME I USED TO BE ABLE TO PUT IT UP IN POSITION AND IT WOULD STAY UP FOR A WHILE…
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THE SUN VISOR OF MY NISSAN MURANO 2004 ON THE DRIVER SIDE DOES NOT STAY UP AND KEEPS ON FALLING INTO MY EYES. FROM THE FORUMS I HAVE VISITED, I HAVE NOTICED THAT THIS IS A COMMON PROBLEM WITH MURANO VEHICLES. IT STARTED ALMOST A YEAR AGO. AT THAT TIME I USED TO BE ABLE TO PUT IT UP IN POSITION AND IT WOULD STAY UP FOR A WHILE, BUT NOW THE COGNITION HAS WORSENED. NOW NO MATTER HOW HARD I TRY, THE SUN VISOR WOULD NOT STAY IN PLACE AND KEEP ON DROPPING INTO MY EYES. I CANNOT BELIEVE THAT A REPUTED CAR MANUFACTURER LIKE NISSAN CAN BUILD SUCH AN INFERIOR PRODUCT. IN MY MIND IT IS A SAFETY ISSUE AND GOVERNMENT SHOULD ASK NISSAN TO STAND UP TO THEIR PRODUCT AND ISSUE A RECALL. THIS IS NOT THE ONLY PROBLEM I AM HAVING WITH THIS CAR. OTHER PROBLEMS ARE: 1. DRIVER SIDE POWER SEAT DOES NOT FUNCTION BECAUSE SOME PART IS BROKEN, BUT BECAUSE OF THIS, I NEED TO REPLACE ENTIRE MECHANISM. 2. GAS CAP COVER DOES NOT OPEN. I HAD TO SPEND $400 TO GET IT FIXED. 3. THERE IS SOME ENGINE COMPONENT THAT MAKES INTERNAL NOISE THAT COULD MAKE MY VEHICLE STOP WHILE DIVING. I HAVE BEEN TOLD THAT THIS COSTS $4,500. LOOKS LIKE WHOLE CAR IS FALLING APART IN UNDER 60,000 MILES. IT IS INCOMPREHENSIBLE THAT NISSAN HAS MANUFACTURED THIS CAR WITH BUILT-IN OBSOLESCENCE. *TR
NHTSA ODI #10334783
48,400 miles · Jun 3, 2010
Seats
I WAS TAKING A LEFT HAND TURN WHEN I HEARD SOMETHING SNAP AND MY DRIVER'S SIDE SEAT FELL BACK TO THE LEFT. MY FOOT CAME OFF THE GAS PEDAL WHEN THE SEAT FELL BACK. I'VE READ ALL OF THE COMPLAINTS AND I FIND IT HARD TO BELIEVE THAT THIS IS NOT CONSIDERED A SAFETY ISSUE. I COULD HAVE EASILY LOST CONTROL OF THE CAR OR COME TO AN …
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I WAS TAKING A LEFT HAND TURN WHEN I HEARD SOMETHING SNAP AND MY DRIVER'S SIDE SEAT FELL BACK TO THE LEFT. MY FOOT CAME OFF THE GAS PEDAL WHEN THE SEAT FELL BACK. I'VE READ ALL OF THE COMPLAINTS AND I FIND IT HARD TO BELIEVE THAT THIS IS NOT CONSIDERED A SAFETY ISSUE. I COULD HAVE EASILY LOST CONTROL OF THE CAR OR COME TO AN ABRUPT STOP FROM MY FOOT COMING OFF THE GAS IF I WERE TRAVELING AT A FASTER RATE OF SPEED. I JUST RETURNED FROM THE NISSAN DEALER. THEY HAD TO COMPLETELY REPLACE THE SEAT LIFT FRAME ASSEMBLY FOR A "DISCOUNTED" COST OF $1135.80 WHICH I PAID. I COULD NOT DRIVE THE CAR IN THIS CONDITION (THE SEAT WAS NOT STABLE AND WOBBLING EVERY TIME I TOOK A TURN OR HIT A BUMP) SO I FELT I HAD NOT CHOICE BUT TO REPAIR IT. FROM THE INVOICE I THINK THE PART # IS 87450-CA68B AND THEN BELOW THAT IT SAYS MH7826. *TR
NHTSA ODI #10334470
65,000 miles · May 31, 2010
Visibility
THE DRIVERS SIDE SUN VISOR FALLS DOWN WITHOUT WARNING BLOCKING THE DRIVERS VISION. THIS HAPPENS FREQUENTLY. THE DEALER WANTS $400. TO REPLACE THE ENTIRE VISOR. I CURRENTLY USE VELCRO TO SECURE IT. BUT THIS DOESN'T WORK VERY WELL. THIS IS A COMMON PROBLEM ON 2003-2006 NISSAN MURANOS AND SHOULD BE A SAFETY RECALL TO CORRECT THE IS…
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THE DRIVERS SIDE SUN VISOR FALLS DOWN WITHOUT WARNING BLOCKING THE DRIVERS VISION. THIS HAPPENS FREQUENTLY. THE DEALER WANTS $400. TO REPLACE THE ENTIRE VISOR. I CURRENTLY USE VELCRO TO SECURE IT. BUT THIS DOESN'T WORK VERY WELL. THIS IS A COMMON PROBLEM ON 2003-2006 NISSAN MURANOS AND SHOULD BE A SAFETY RECALL TO CORRECT THE ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED DUE TO THIS MANUFACTURING DEFECT. *TR
NHTSA ODI #10333949
85,000 miles · May 30, 2010
Latches/locks/linkages
LAST YR, THE DRIVERS SIDE LOCK STOPPED WORKING AND NOW BOTH THE FRONT PASSENGER SIDE AND RIGHT REAR PASSENGER LOCKS AND STOPPED WORKING. THE LOCKS DON'T OPEN EVENT WITH THE KEY. *TR
NHTSA ODI #10333901
60,405 miles · May 28, 2010
Visibility
O OWN A 2004 NISSAN MURANO. MY INCIDENT RELATES TO THE INTERIOR SUN VISOR ON THESE VEHICLES. I HAVE HAD THESE REPLACED SEVERAL TIMES NOW DUE TO THE FACT THEY WILL NOT HOLD IN PLACE IN THE UPRIGHT POSITION. WHEN THIS PART FAILS THE SUN VISOR DROPS INTO A POSITION THAT CAN PARTIALLY BLOCK DRIVERS VISION. THE LAST REPLACEMENT OF T…
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O OWN A 2004 NISSAN MURANO. MY INCIDENT RELATES TO THE INTERIOR SUN VISOR ON THESE VEHICLES. I HAVE HAD THESE REPLACED SEVERAL TIMES NOW DUE TO THE FACT THEY WILL NOT HOLD IN PLACE IN THE UPRIGHT POSITION. WHEN THIS PART FAILS THE SUN VISOR DROPS INTO A POSITION THAT CAN PARTIALLY BLOCK DRIVERS VISION. THE LAST REPLACEMENT OF THIS PART ON MY VEHICLE WAS IN EARLY 2008. THIS PART HAS FAIL ONCE AGAIN AND IS NOW PARTIALLY BLOCKING THE DRIVERS VISION. *TR
NHTSA ODI #10332663
Mileage unknown · May 25, 2010
Electrical SystemLatches/locks/linkages
DOORS LOCK MALFUNCTION ALL THE TIME. *TR
NHTSA ODI #10332274
50,000 miles · May 18, 2010
Power Train
2004 NISSAN MURANO AWD LEAKS FLUID FROM TRANSFER CASE AND/OR CVT TRANSMISSION ASSEMBLY RESULTING IN EVENTUAL FAILURE OF THE TRANSFER CASE AND/OR TRANSMISSION. *TR
NHTSA ODI #10331034
23,000 miles · May 11, 2010
Visibility
SUN VISORS DO NOT STAY IN CLIP WHICH ALLOWS VISOR TO FALL AT ANY TIME. HAD THE CLIPS REPLACED UNDER WARRANTY IN 2005 BUT PROBLEM IS OCCURRING AGAIN AFTER WARRANTY EXPIRATION. EXTREMELY HAZARDOUS DUE TO STARTLING DISTRACTION. THERE SHOULD BE A RECALL. *TR
NHTSA ODI #10330013
61,000 miles · May 10, 2010
Electrical System
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH IN REVERSE. WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL THERE WAS A LOUD NOISE ON THE FRONT PASSENGER SIDE OF VEHICLE. THE ENGINE WAS TURNED OFF AND RESTARTED. THE BATTERY AND BRAKE WARNING LIGHT INDICATORS WERE ILLUMINATED ON THE INST…
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TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH IN REVERSE. WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL THERE WAS A LOUD NOISE ON THE FRONT PASSENGER SIDE OF VEHICLE. THE ENGINE WAS TURNED OFF AND RESTARTED. THE BATTERY AND BRAKE WARNING LIGHT INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING LIGHT REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. AN AUTHORIZED DEALER STATED THAT THERE WAS A RECALL REPAIR PERFORMED ON THE VEHICLE PER NHTSA CAMPAIGN ID NUMBER 05V319000 (ELECTRICAL SYSTEM: ALTERNATOR/ GENERATOR/ REGULATOR). THE FAILURE OCCURRED AFTER THE RECALL REPAIR WAS PERFORMED. THE FAILURE MILEAGE WAS 61,000.
NHTSA ODI #10329750
53,000 miles · May 9, 2010
Engine And Engine Cooling
1. EVENT LEADING UP TO THE FAILURE - I CHANGED THE AIR CLEANER. 2. THE ENGINE STOPS WORKING SUDDENLY WHILE DRIVING. THIS OCCURRED TWO TIMES AFTER I HAD CHANGED THE AIR CLEANER. THE CONSEQUENCES ARE THAT THE ENGINE STOPS RUNNING SUDDENLY, WITHOUT NOTICE, WHILE THE VEHICLE IS BEING OPERATED IN TRAFFIC. 3. THE VEHICLE …
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1. EVENT LEADING UP TO THE FAILURE - I CHANGED THE AIR CLEANER. 2. THE ENGINE STOPS WORKING SUDDENLY WHILE DRIVING. THIS OCCURRED TWO TIMES AFTER I HAD CHANGED THE AIR CLEANER. THE CONSEQUENCES ARE THAT THE ENGINE STOPS RUNNING SUDDENLY, WITHOUT NOTICE, WHILE THE VEHICLE IS BEING OPERATED IN TRAFFIC. 3. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED THE REPAIR AT NO COST IN A VERY SHORT PERIOD OF TIME. THE SERVICE PEOPLE AT THE DEALER EXPLAINED THAT AIR WAS LEAKING IN PAST A SENSOR THAT CAUSED THE SENSOR TO SHUT DOWN THE ENGINE. THE REPAIR CONSISTED OF ALIGNING TUBES WITHIN THE AIR INTAKE SYSTEM AND ENSURING THEY WERE TIGHT SO THAT NO OTHER AIR COULD LEAK IN. *TR
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
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