NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
678 reports60,000 miles · Jul 11, 2010
Visibility
I HAVE A 2004 NISSAN MURANO. THE SUN VISORS FALL LOOSE AT THE SLIGHTEST VIBRATION. EVERY BUMP WE HIT SENDS THEM FALLING INTO MY PATH OF VISION. I HAVE 60K AND THEREFORE I AM OUT OF THE FACTORY WARRANTY. I FEAR THAT THE VISOR WILL FALL AT THE WRONG TIME, CAUSING A POTENTIAL ACCIDENT. PLEASE TELL ME WHAT I CAN DO TO HAVE NI…
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I HAVE A 2004 NISSAN MURANO. THE SUN VISORS FALL LOOSE AT THE SLIGHTEST VIBRATION. EVERY BUMP WE HIT SENDS THEM FALLING INTO MY PATH OF VISION. I HAVE 60K AND THEREFORE I AM OUT OF THE FACTORY WARRANTY. I FEAR THAT THE VISOR WILL FALL AT THE WRONG TIME, CAUSING A POTENTIAL ACCIDENT. PLEASE TELL ME WHAT I CAN DO TO HAVE NISSAN CORRECT THIS. *TR
NHTSA ODI #10342487
80,000 miles · Jul 7, 2010
Visibility
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING THE DRIVERS SIDE SUN VISOR FELL DOWN AND MADE IT DIFFICULT FOR HIM TO SEE. THE DEALER STATED THAT THE VISOR IS NOT COVERED UNDER THE WARRANTY. THE VIN WAS NOT AVAILABLE. THE MILEAGE WAS 80000 AND THE CURRENT MILEAGE WAS 100000.
NHTSA ODI #10341829
Mileage unknown · Jul 5, 2010
Visibility
THE DRIVER SIDE SUN VISOR ON MY 2004 NISSAN MURANO WON'T STAY IN THE STOWED POSITION OR THE FULL FORWARD POSITION. IT WILL FALL DOWN INTO THE FIELD OF VIEW WHEN A LARGE BUMP IN THE ROAD IS HIT. *TR
NHTSA ODI #10341464
88,000 miles · Jul 2, 2010
Visibility
2004 NISSAN MURANO. PASSENGER SIDE AND DRIVER SIDE SUN VISORS KEEP FALLING DOWN AND BLOCKING VIEW WHILE DRIVING. IT IS GETTING PROGRESSIVELY WORSE. STARTED FALLING AS A RESULT OF ANY JARRING WHILE DRIVING (POT HOLE, UNEVEN ROAD, ETC). NOW, WILL HAPPEN WHEN SUDDENLY PRESSING ON THE BRAKES WHILE IN CITY TRAFFIC. REALLY IS A S…
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2004 NISSAN MURANO. PASSENGER SIDE AND DRIVER SIDE SUN VISORS KEEP FALLING DOWN AND BLOCKING VIEW WHILE DRIVING. IT IS GETTING PROGRESSIVELY WORSE. STARTED FALLING AS A RESULT OF ANY JARRING WHILE DRIVING (POT HOLE, UNEVEN ROAD, ETC). NOW, WILL HAPPEN WHEN SUDDENLY PRESSING ON THE BRAKES WHILE IN CITY TRAFFIC. REALLY IS A SAFETY HAZARD. FIRST, THE SURPRISE OF THE VISOR SUDDENLY DROPPING DOWN AND SECOND HAVING YOUR VIEW OBSCURED WHILE IN TRAFFIC. REALLY NEED TO LOOK INTO THIS ISSUE. *TR
NHTSA ODI #10341249
111,000 miles · Jun 30, 2010
Latches/locks/linkages
1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMEN…
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1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. . IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T BE, NISSAN SHOULD RECALL THEM. IT'S ONLY A MATTER OF TIME TILL SOMEONE GETS ROBBED, HURT OR KILLED FROM A MALFUNCTIONING DOOR LOCK. *TR
NHTSA ODI #10340843
60,000 miles · Jun 24, 2010
Electrical System
ELECTRONIC DOOR LOCK FAILURE, 2004 NISSAN MURANO SE. WHETHER ACTIVATED FROM THE DRIVER'S DOOR BUTTON OR BY REMOTE FOB AND WHETHER FOR LOCK OR UNLOCK, ELECTROMECHANICAL RESPONSE AT EACH AFFECTED DOOR IS TOO WEAK, REQUIRING MANUAL LOCK/UNLOCK. PROBLEM IS NOT CONSISTENT AT EACH DOOR ALTHOUGH ALL 4 DOORS HAVE NOT WORKED SIMULTANEOU…
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ELECTRONIC DOOR LOCK FAILURE, 2004 NISSAN MURANO SE. WHETHER ACTIVATED FROM THE DRIVER'S DOOR BUTTON OR BY REMOTE FOB AND WHETHER FOR LOCK OR UNLOCK, ELECTROMECHANICAL RESPONSE AT EACH AFFECTED DOOR IS TOO WEAK, REQUIRING MANUAL LOCK/UNLOCK. PROBLEM IS NOT CONSISTENT AT EACH DOOR ALTHOUGH ALL 4 DOORS HAVE NOT WORKED SIMULTANEOUSLY IN 2-3 YRS. DRIVER'S DOOR IS THE ONLY ONE WHICH HAS NOT BEEN AFFECTED SO FAR. *TR
NHTSA ODI #10339924
60,000 miles · Jun 16, 2010
Visibility
THE DRIVER'S SIDE SUN VISOR OF MY 2004 NISSAN MURANO WILL NOT STAY IN THE UP POSITION. EVERY TIME YOU GO OVER THE SMALLEST BUMP IT FALLS DOWN COVERING THE DRIVER'S VIEW OF THE ROAD UNEXPECTEDLY. *TR
NHTSA ODI #10336714
Mileage unknown · Jun 14, 2010
Visibility
SUN VISOR PROBLEM: BOTH DRIVER SIDE AND PASSENGER SIDE SUN VISORS DON'T STAY UP. THIS IS DANGEROUS WHEN I'M DRIVING AS IT BLOCKS/INTERFERES WITH MY VISION! IT WILL STAY UP FOR A SHORT PERIOD OF TIME, THEN FALL WHENEVER I HIT A BUMP. *TR
NHTSA ODI #10336219
68,000 miles · Jun 9, 2010
Latches/locks/linkages
1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMEN…
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1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVER "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T BE, NISSAN SHOULD RECALL THEM. *TR
NHTSA ODI #10335501
74,000 miles · Jun 8, 2010
Visibility
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE FRONT PASSENGER SUN-VISOR FELL INVOLUNTARILY AND WHEN THE CONTACT ATTEMPTED TO PLACE THE VISOR BACK IN PLACE, IT WOULD NOT REMAIN IN POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED …
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TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE FRONT PASSENGER SUN-VISOR FELL INVOLUNTARILY AND WHEN THE CONTACT ATTEMPTED TO PLACE THE VISOR BACK IN PLACE, IT WOULD NOT REMAIN IN POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED SHE WOULD HAVE TO PAY TO HAVE THE VISOR REPLACED. THE VEHICLE WAS NOT SERVICED AND THE FAILURE ALSO OCCURRED WITH THE DRIVER'S SUN VISOR. THE VEHICLE WAS AGAIN TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED AGAIN, SHE WOULD HAVE TO TAKE THE LIABILITY FOR THE REPLACEMENT OF THE VISORS. THE VEHICLE WAS NOT SERVICED. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 80,500.
NHTSA ODI #10335328
Official recalls
4May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
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