NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
8 reportsClear category filterMileage unknown · Jul 12, 2025
EngineFuel/propulsion SystemStructureFire
There was a thermal combustion that caused a fire. Yes, the caught combusted at a local business. I had just entered the building and was told that my car was on fire. The police and Nissan inspected the car but refused to provide the inspection report. A light came on. I do not know the exact date that it appeared. I just…
Read full complaint
There was a thermal combustion that caused a fire. Yes, the caught combusted at a local business. I had just entered the building and was told that my car was on fire. The police and Nissan inspected the car but refused to provide the inspection report. A light came on. I do not know the exact date that it appeared. I just received the recall notice and did not have the opportunity to get the car repaired.
NHTSA ODI #11673095
Mileage unknown · Nov 15, 2023
StructureUnknown Or Other
I was driving on I75 driving around 75 mph when all of a sudden the sunroof exploded. It sounded like a shotgun went off over my head and glass started pouring down on top of me. The sunroof malfunctioned without any warning whatsoever. This was a very jarring event to occur on the interstate of all places. Thankfully, I was abl…
Read full complaint
I was driving on I75 driving around 75 mph when all of a sudden the sunroof exploded. It sounded like a shotgun went off over my head and glass started pouring down on top of me. The sunroof malfunctioned without any warning whatsoever. This was a very jarring event to occur on the interstate of all places. Thankfully, I was able to maintain control of the vehicle and exit the interstate using the first available exit and called my insurance company to report the incident.
NHTSA ODI #11555217
Mileage unknown · Sep 15, 2023
Electrical SystemStructureWheelsCrash
How are ya'll? This is a request to The National Highway Traffic and Safety Administration for vehicle repairs. As mentioned, this is in reference to a vehicle 2016 Nissan Maxima review for vehicle repairs. The mentioned vehicle, 2016 Nissan Maxima (VIN: [XXX] ) is owned by [XXX] II, confirmed by United Services Automobile Asso…
Read full complaint
How are ya'll? This is a request to The National Highway Traffic and Safety Administration for vehicle repairs. As mentioned, this is in reference to a vehicle 2016 Nissan Maxima review for vehicle repairs. The mentioned vehicle, 2016 Nissan Maxima (VIN: [XXX] ) is owned by [XXX] II, confirmed by United Services Automobile Association (USAA) in March of 2023. The mentioned vehicle was involved in a weather related collision in July of 2021. The Cause No [XXXXXXXXXXX] went through review in the Bexar County Districts Courts. During which time, there were court ordered mediation: it was confirmed by [XXX] with USAA that the security system was deactivated in the Nissan Maxima. [XXX] with USAA also indicated that the mentioned vehicle was paid in full. Be advised Mr. [XXX] falsely presented facts in the court of law as indicated by the collection document dated August of 2023, which was emailed to Texas Department of Motor Vehicles. The most recent hearing for Bexar County District Courts was a Trial based on the Merits in January of 2023. As mentioned there was a request for review sent to for repairs of the Nissan Maxima, with the intent to return to owner [XXX] II. This is a request for review to the The National Highway Traffic and Safety Administration of Cause No [XXXXXXXXXX] with respect to the state inspection pass of Nissan Maxima for years 2021, 2022, and 2023. Repairs include Body, Parts, and Frame Alignment (Set up and measure damage from unbodily clamps) ; Cosmetic- Chrome Tire/Wheel Alignment and Repair; Repair/Pull right quarter panel; Repair/pull left quarter panel, automatic flex additive; Body, Frame, and Mechanical Labor; Paint supplies and labor, Automatic Corrosion Protection; Hazardous Waste, Recycle Part, and Miscellaneous. This should include a pre-tax discount. Looking forward to hearing from y'all. Stay safe, stay cool, stay fresh, be healthy. -[XXXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11544658
42,000 miles · Jan 29, 2020
Structure
TL* THE CONTACT OWNS A NISSAN MAXIMA 2016. THE CONTACT STATED THAT SHE STARTED TO THE HEADLINER TOP COVERS DETACHED FROM BOTH SIDES OF THE REAR WINDOWS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE LOCAL DEALER. THE MANUFACTURER AGREED TO PAY FOR 90% OF THE REPAIR AND THE CONTA…
Read full complaint
TL* THE CONTACT OWNS A NISSAN MAXIMA 2016. THE CONTACT STATED THAT SHE STARTED TO THE HEADLINER TOP COVERS DETACHED FROM BOTH SIDES OF THE REAR WINDOWS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE LOCAL DEALER. THE MANUFACTURER AGREED TO PAY FOR 90% OF THE REPAIR AND THE CONTACT WAS RESPONSIBLE FOR 10%. THE VEHICLE WAS TAKEN TO (SUTHERLIN NISSAN ORLANDO, 8125 E COLONIAL DR, ORLANDO, FL 32817, (407) 792-3972) WHERE THE VEHICLE WAS REPAIRED. THE CONTACT STATED THE REPAIR WAS NOT EFFECTIVE. THE FAILURE MILEAGE WAS 42,000.
NHTSA ODI #11302769
91,000 miles · Oct 21, 2019
Structure
THE BLACK PLASTIC PIECES THAT ATTACH ON THE SIDES OF THE LARGE FRONT WINDOW AND THE LARGE REAR WINDOW THEY COME OFF WITH EASE. MINE HAVE COME OFF THREE TIMES JUST SIMPLY DRIVING. THIS IS A KNOWN ISSUE ESPECIALLY WITH THE 2016 NISSAN MAXIMA.
NHTSA ODI #11269992
120,000 miles · Nov 7, 2018
Structure
TL* THE CONTACT OWNS A 2016 NISSAN MAXIMA. THE CONTACT STATED THAT THE REAR WINDOW TRIM WAS SEPARATING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO TWIN CITY NISSAN (3247 ALCOA HWY, ALCOA, TN 37701, (865) 970-4132) WHERE THE CONTACT WAS INFORMED THAT THEY WERE AWARE OF THE FAILURE AND THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE W…
Read full complaint
TL* THE CONTACT OWNS A 2016 NISSAN MAXIMA. THE CONTACT STATED THAT THE REAR WINDOW TRIM WAS SEPARATING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO TWIN CITY NISSAN (3247 ALCOA HWY, ALCOA, TN 37701, (865) 970-4132) WHERE THE CONTACT WAS INFORMED THAT THEY WERE AWARE OF THE FAILURE AND THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #11149885
Mileage unknown · Nov 17, 2016
EngineSteeringStructure
FRONT BUMPER CLIP BROKEN CAR STALLS WHEN DRIVING UP AN INCLINE AT LOW SPEEDS. CAR PULLS TO THE LEFT WHEN DRIVING. ALIGNMENT WAS CHECKED, BUT WAS FINE ACCORDING TO A NISSAN DEALER TECHNICIAN. THE STEERING WHEEL SEEMED TO MOMENTARILY LOCK WHEN MAKING A SWIFT AND SHARP LEFT TURN.
NHTSA ODI #10926795
100 miles · Apr 8, 2016
Electrical SystemStructure
FRONT BUMPER CLIP WAS BROKEN, STILL WAITING FOR DEALER TO REPLACE BUMPER. LEFT TAIL LIGHT HAS WATER IN IT.
NHTSA ODI #10854248
Official recalls
8Nov 8, 2019
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Consequence & remedy
Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
Sep 7, 2018
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Consequence & remedy
Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy: Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. The recall began October 29, 2018. Owners may contact Nissan customer service at 1-800-867-7669. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
Dec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
Consequence & remedy
Consequence: If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Remedy: Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Sep 2, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima vehicles manufactured February 10, 2015, to August 19, 2016 and equipped with Intelligent Cruise Control, 2015-2017 Murano vehicles manufactured August 22, 2014, to August 19, 2016 and equipped with Intelligent Cruise Control, and 2015-2016 Murano Hybrid vehicles manufactured August 22, 2014, to July 19, 2016. The affected vehicles have Anti-Lock Brake (ABS) actuator pumps that may allow brake fluid to leak onto an internal electrical circuit board.
Consequence & remedy
Consequence: A brake fluid leak onto the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy: Nissan will notify owners, and dealers will inspect the ABS Actuator, replacing it as necessary, free of charge. The recall began on December 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
Apr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence & remedy
Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Apr 7, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016 Murano vehicles manufactured December 17, 2015, to February 11, 2016, and 2016 Maxima vehicles manufactured November 25, 2015, to February 12, 2016 and equipped with an antilock braking system (ABS) and Vehicle Dynamic Control (VDC). The ABS actuator may have a damaged O-ring that may result in a lack of brake fluid pressure.
Consequence & remedy
Consequence: Insufficient brake fluid pressure may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect and replace the ABS actuator, as necessary, free of charge. The recall began on May 16, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Nov 5, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2015 Altima and 2016 Maxima vehicles manufactured October 6, 2015, to October 7, 2015. The affected vehicles have front brake calipers whose mounting bolts may not be properly tightened.
Consequence & remedy
Consequence: If the bolts were not properly tightened, the caliper may detach and reduce braking ability, increasing the risk of a crash.
Remedy: Nissan will notify owners, and dealers will check the brake caliper mounting bolts, tightening them as necessary, free of charge. The recall began on December 14, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Aug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
Consequence & remedy
Consequence: If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Remedy: Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19002 · Rear Suspension Control Arm Failure
Opened Jul 29, 2019 · Closed Jun 16, 2025
Status: closed (inferred from source dates) · Suspension:rear
On July 29, 2019, the Office of Defects Investigation (ODI) opened EA19002 to investigate instances of alleged rear lower control arm failures in 2013-2018 Nissan Altima and 2016-2018 Nissan Maxima vehicles. At the time the investigation was opened ODI had 91 consumer complaints alleging rear lower control arm failures in the subject vehicles.ODI was concerned about these complaints because many of them alleged an increased steering effort or loss of vehicle control.At the time these complaints were received, ODI was also aware of a proactive service campaign addressing 2013 Nissan Altima in salt-belt states for a similar concern. Since opening the investigation, ODI has confirmed, based on consumer complaints, warranty data, and testing conducted by Nissan and ODI, that owners of the subject vehicles are experiencing a corroded bushing at one of three mounting points of the control arm to the rear subframe.ODI has also confirmed that drivers become aware of the problem because of sound and abnormal vibrations. In addition, the failure mileage is typically over 113,000 miles at the time of failure.In conjunction with Nissan and VRTC, ODI participated in testing to assess the potential safety consequence of a bushing failure.It was found the Vehicle Dynamic Control system allows the driver to maintain vehicle control in the event of a bushing failure.With between 7 to 13 years of field exposure, ODI is aware of only one low speed crash allegation describing minor contact with another vehicle’s trailer hitch. Nissan acknowledges that a crack can develop in affected control arms due to stress loading from normal use and that salts commonly used for roadway snow and ice treatment may result in corrosion that exacerbates the progression of the crack.Nissan implemented a design change in January of 2018 to improve the durability of the lower control arm.Affected vehicles have either been repaired with the countermeasure part under a customer satisfaction campaign or been provided a warranty extension from 3 years/36,000 miles to 10 year/unlimited mileage. Through testing and analysis of the information obtained to date, ODI has not identified a defect representing an unreasonable risk to motor vehicle safety involving corrosion of the subject rear lower control arm at this time.With a declining trend of reports and Nissan’s actions to implement a countermeasure and extended warranty coverage, further investigation of the issue does not appear to be warranted at this time.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. A detailed discussion of the investigation and related complaint numbers can be viewed in the attached closing report.
Illustration