THE HOOD IS SUPPOSED TO BE SUPPORTED BY SHOCKS, BUT THEY FAIL AFTER A FEW YEARS. WHEN IT FIRST HAPPENED ABOUT A YEAR OR SO AGO, THE HOOD SLAMMED DOWN MOMENTS AFTER MY HEAD WAS UNDER IT. NOW, IT WON'T STAY UP AT ALL. I ASKED MY DEALERSHIP WHY THEY DIDN'T TELL ME IT WOULDN'T STAY UP AND THEY SAID B/C IT IS A COMMON PROBLEM AFTE…
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THE HOOD IS SUPPOSED TO BE SUPPORTED BY SHOCKS, BUT THEY FAIL AFTER A FEW YEARS. WHEN IT FIRST HAPPENED ABOUT A YEAR OR SO AGO, THE HOOD SLAMMED DOWN MOMENTS AFTER MY HEAD WAS UNDER IT. NOW, IT WON'T STAY UP AT ALL. I ASKED MY DEALERSHIP WHY THEY DIDN'T TELL ME IT WOULDN'T STAY UP AND THEY SAID B/C IT IS A COMMON PROBLEM AFTER A FEW YEARS AND THEY DON'T RELY ON IT ANYWAY. SEEMS THEY SHOULD TELL THEIR CUSTOMERS THAT AND RETURN TO A ROD-SUPPORTED HOOD. THERE IS A POTENTIAL FOR MAJOR INJURY TO UNAWARE CUSTOMERS, AND THE FACT THAT THE DEALERSHIPS KNOW ABOUT IT (AND DON'T TELL) IS SCARY.*AK
NHTSA ODI #767362
Mileage unknown · Jun 21, 2002
Latches/locks/linkagesInjury
THE HOOD FELL ON MY HEAD AFTER LIFTING IT TO CHECK FLUID LEVELS. THE WEIGHT OF THE HOOD COULD NOT BE SUPPORTED BY STANDARD EQUIPED HYDRAULIC LIFT MECHANISM. I REPORTED THE INCIDENT TO THE MANUFACTURER BUT AS OF THIS DATE NO RESPONSE HAS BEEN RECEIVED. I ALSO FILLED OUT A QUALITY REPORT SENT TO ME ASKING HOW I RATED THEIR CUSTOM…
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THE HOOD FELL ON MY HEAD AFTER LIFTING IT TO CHECK FLUID LEVELS. THE WEIGHT OF THE HOOD COULD NOT BE SUPPORTED BY STANDARD EQUIPED HYDRAULIC LIFT MECHANISM. I REPORTED THE INCIDENT TO THE MANUFACTURER BUT AS OF THIS DATE NO RESPONSE HAS BEEN RECEIVED. I ALSO FILLED OUT A QUALITY REPORT SENT TO ME ASKING HOW I RATED THEIR CUSTOMER SUPPORT. I RECEIVED NO RESPONSE TO THAT REPORT EITHER. WHAT A JOKE!!*AK
NHTSA ODI #763325
Mileage unknown · Jan 28, 1999
Latches/locks/linkages
IN COLD WEATHER DOOR LATCH REFUSED TO ENGAGE. *AK
NHTSA ODI #702693
Mileage unknown · Jun 19, 1998
Latches/locks/linkages
WHILE DRIVING THE VEHICLE THE AUTOMATIC TRUNK OPENS UNEXPECTEDLY. IF AN OBJECT WAS TO FLY OUT OF THE TRUNK IT MAY CAUSE AN ACCIDENT. BEEN TO DEALER FOR A YEAR, DEALER CANNOT DETERMINE PROBLEM. *AK
ON CERTAIN PASSENGER VEHICLES, ONE OF THE DIODES USED IN THE ALTERNATOR MAY HAVE BEEN DAMAGED WHEN BUILT. THIS CAN EVENTUALLY RESULT IN FAILURE OF THE DIODE AND AN ELECTRICAL SHORT WHICH COULD MELT THE PLASTIC HOUSING.
Consequence & remedy
Consequence: IF THE COMBUSTIBLE GAS EMITTED BY THE MELTING PLASTIC DOES NOT DISPERSE DUE TO AIR FLOW THROUGH THE ENGINE COMPARTMENT, IT COULD IGNITE AND IN TURN IGNITE THE FAN GUIDE IN THE ALTERNATOR.
Remedy: DEALERS WILL REPLACE THE ALTERNATOR. OWNER NOTIFICATION BEGAN JULY 29, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE02034 · Alternator Fires
Opened Mar 15, 2002 · Closed Jul 22, 2002
Status: closed (inferred from source dates) · Electrical System
No summary supplied.
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