2019 Nissan Leaf

* NHTSA Recall Number: 24V-700 * Nissan Campaign Numbers: R24B2, P4A38, P5A22 * Defect: Excessive lithium deposits within battery cells, increasing electrical resistance and creating risk of rapid battery heating and fire during Level 3 quick charging. * Vehicles Affected: Certain 2019-2020 Nissan LEAF vehicles equipped with the CHAdeMO Level 3 quick charging port. Nissan's instruction not to use Level 3 quick charging has the following direct effects on my vehicle and on public safety: * My vehicle has lost a core advertised capability — DC fast charging — for over 19 months and counting. * The vehicle's effective use is limited to short-range, in-town driving. Any trip beyond the practical range of Level 1 or Level 2 charging is foreclosed because there is no safe way to recharge en route. * The market value of the vehicle has been measurably diminished by the open, unremedied recall. * If I were to ignore Nissan's warning and use a CHAdeMO charger, Nissan itself acknowledges the vehicle could catch fire — placing me, my passengers, and bystanders at risk.

The illustration Vehicle Owner’s Manual page 1-25, left column, “LATCH webbing-mounted attachment”, shows a forward-facing convertible car seat installed with the lower anchor flexible connector strap incorrectly routed through the rear-facing belt path. I first observed this error in the manual of a 2011 Leaf and notified Nissan in writing and by phone in 2012. I have observed this error also in Leaf models through 2022 and in at least one other non-Leaf Nissan circa 2022. Please inspire Nissan to correct this error, which may cause child injuries in a collision. Thank you.

While traveling at normal highway speeds (55 MPH), the vehicle's battery capacity rapidly dropped from 80-90% down to 10% in less than 30 seconds, resulting in activation of the vehicle's "turtle mode" and power throttling, which made it impossible to maintain posted highway speed of 55 MPH. A warning appeared on the dashboard, which stated, "Warning Power Reduced". The vehicle traveled at approximately 40 MPH creating a serious hazard to others on the roadway who were traveling at the posted speed limit of 55 MPH. Upon pulling over to the side of the freeway, the battery charge rebounded back up to 75%, but maintained power throttle, making it unsafe to reenter the roadway, as the vehicle was incapable of accelerating to the posted speed limit of 55 MPH. It was extremely slow to accelerate at all, making it from 0 - 40 in about a minute, which again, was extremely hazardous to others on the roadway. Nissan has since acknowledged that this was due to a factory defect, and covered under their factory warranty. I have attached photos of the warning message displayed, and have videos of the rapid battery loss, but those files are too large to attach.

I was driving on city streets at 25 mph or less, using the Nissan Leaf e-pedal system (which automatically slows the car to a stop when you let off the accellerator), when an alert flashed up on my dashboard, saying something like: “e-pedal system disconnected, use brake pedal to stop”. There was also a check engine light and an ABS warning indicator on. When I pushed down on the brake pedal I felt no resistance and no braking action. When I put the brake pedal to the floor, there was a vibration and a little bit of braking, but somewhat ineffective. I drove slow speed to a safe place to stop, and turned the car off. After calling for a tow, I turned the car back on and the brake system functioned normally. I had the car towed to a Nissan Dealership service department. The dealership read code C118A-97 stored as a “past code”. They erased the codes and performed DTC confirmation procedure and code did not return. Dealership service department road tested vehicle and no signs of malfunction. They inspected brake fluid level, level was normal but was dirty. I authorized service department flush and replace the brake fluid, which they did. They again road tested the vehicle, and I picked up the vehicle later.

April 20, 2026 NHTSA Safety Complaint I am reporting an unresolved safety issue involving my 2019 Nissan LEAF subject to NHTSA Recall 24V-700. This recall identifies a battery defect that presents a fire risk and requires avoidance of Level 3 (CHAdeMO) charging. There is currently no remedy available and no repair timeline. This restriction significantly limits the usability of the vehicle, which I rely on for daily transportation and work. The vehicle is also subject to a separate HVAC/defrost-related safety issue that may impact visibility and safe operation, also without an available fix. I made multiple documented attempts to resolve this directly with Nissan Consumer Affairs, including a formal escalation sent via certified mail. Nissan has failed to respond. Additionally, prior written correspondence from Nissan referenced an incorrect vehicle model (“Rogue”) despite having my correct VIN on file, raising serious concerns regarding the accuracy of the review conducted on my case. I am continuing to incur financial hardship for a vehicle I cannot safely or practically use. NHTSA records confirm this recall remains incomplete with no available remedy, and that continued use of Level 3 charging presents a risk of battery fire. I am requesting investigation into the lack of remedy and manufacturer response

When operating the vehicle above the minimum temperature recommended by the manufacturer, the battery state of charge has dropped multiple tens of percentage points in moments while driving on the highway while driving the speed limit. The starting point for the state of charge in this situation was roughly 64% when beginning the trip. This has occurred at roughly 10 degrees Fahrenheit. The vehicle gives a warning that the driver should pull over immediately, which is very dangerous when driving on an interstate highway in traffic. The state of charge dropped into the teens in moments. This cold weather issue was not disclosed when purchasing the vehicle. The minimum operating temperature for the vehicle is -1 to -13 degrees F depending on the operating conditions (charging, driving, etc.). This should not occur at 10 degrees F. A software fix to the battery to slow the state of charge will not remedy the issue with a faulty battery in this case. Why is this accepted when the Chevrolet Bolt vehicles were required to swap their batteries to remedy the issue? I have not had time to bring this into the dealer due to my schedule availability. I will try to reproduce this upcoming winter. Others online have reported this same problem though.

We have a 2019 Nissan Leaf that I believe is covered under California's Lemon Law. We were unable to properly use the vehicle due to the fast charge DC capabilities being falsely reported by the dealership when we purchased it. We were told to stop using the DC chargers as a fire might break out, thus making the vehicle unsafe to charge at home and unsustainable for our work/life use. Several of the R24B2 recall milestones were missed in rectifying this charging issue and there is seemingly no solution to this dangerous battery issue. Since, the vehicle will also inexplicably drop in battery performance from 70+% to 9% when the vehicle is cold and driving uphill with the defroster on. Looking this up on google has shown us that it is the signs of a weak battery, although the dealership says that it's running optimally. We've taken it to the dealership and they cannot replicate the problem and will not help us replace the battery. And since taking it in, the driver's side door now inexplicably won't lock or unlock with a push of a button or key fob. It has to be manually locked or unlocked. Extremely dangerous when walking to my car alone at night and having to now get in through the passenger side to unlock the driver's side door before entering my car. I do not feel safe with this car in the least. The Leaf is only 7 years old but acts like it's 17. A nightmarish purchase on our end that did not live up to the promise of what the dealer sold us. And apparently, it was fully known that the fast-charging DC capability did not work properly when sold to us. We would like to trigger a buy back from Nissan Consumer Affairs to the date when the recall was first announced. Thank you.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.