2019 Nissan Leaf

RE: Manufacturer Recall Number R24B2 - No Remedy available for more than a year! I am the original owner of my 2019 Nissan Leaf SL in California but have been unable to use my car for traveling due to the fast charge port recall. I have performed all the services and the recalls at the local Nissan dealer but there is still no remedy for the fast charge issue. As per the purchase agreement with Nissan, I should be able to use fast chargers without limitation but the lack of ability to use the fast charge port has severely hampered my ability to use the vehicle to travel even within my state. Nissan has promised a fix for more than a year but has failed to deliver.

I am the owner of a 2019 Nissan Leaf affected by Recall R24B2, which addresses a critical battery issue that may lead to overheating or fire during Level 3 charging. I contacted Nissan Consumer Affairs over a week ago to initiate resolution and was informed that a regional manager would follow up with me directly. However, I have not received any communication since that initial call. I followed up again with Consumer Affairs, and was told they would reach out to the regional manager once more. Despite these efforts, I have received no callback, no update, and no timeline for resolution. This delay is unacceptable given the safety risks involved and the urgency of the recall. I am requesting immediate escalation of my case, a direct response from the assigned regional manager, and a clear plan for remedy. I have documented all communications and am prepared to pursue further action if necessary.

NHTSA Recall Number24V-700 It has been over 1yr since the recall was issued for fire risk on the Nissan leaf and still no fix is available. Nissan continues to ask users to not charge with level 3 charging which in my leaf was an expensive option. Limits my ability to use my car for longer trips. How much time do they legally have to remedy the issue?

2019 Nissan Leaf, purchased in USA, 3 years ago. Moved to Canada and imported vehicle through proper methods. When entered into Canada and waiting for safety inspection paperwork, learned that there was an open recall. The open recall is for battery Level3 charging issues. Can catch fire. In order to get safety inspection paperwork, this recall needs to be resolved. Constantly communicating with Nissan US and Nissan Canada, dealership and corporate for a fix and release and it has been scheduled and postponed for the past 2 years. There is no fix or resolution in sight. I cannot legally inspect, register, insure and drive my vehicle during this time. Ive waited 3-4 months now and because I imported from the states, Im one of the few Leaf vehicles that cannot drive my car while recall fix is pending. And its been pending for 2 years now. I simply need my vehicle resolved so I drive my car. No complaint to the dealership, or Nissan corporate has yielded any results.

I took my car in for a few recalls and was informed that the Manufacturer Recall Number R24B2/NHTSA Recall Number 24V-700 fix was not available. The recall has been in effect for 1 year now and there is still no remedy. This is affecting the ability to use the car to its fullest due to the safety risk associated with Level 3 quick charging. If I was to quick charge the car it could result in damage to the battery and even fire. I cannot sell the car either due to the recall. Please have Nissan make this right. They need to fix the issue or initiate a buyback.

My 2019 Nissan Leaf has been under recall since September 2024 (Recall #24V700000) due to being a fire hazard when using Level 3 chargers, also known as fast charging. I understand that issues can take time and specialized parts to resolve a recall. However, it is now 10 months later and Nissan still has no remedy to offer for this issue, leaving me unable to safely utilize this key feature. As a result of this delay, I have not been able to drive my vehicle on longer trips and instead make alternate arrangements like renting a vehicle at my own expense. This is also limiting my ability to sell or trade in the vehicle, which ultimately has diminished its value. While I have not suffered direct physical harm from Nissan's delay in resolving this recall, it has negatively impacted the quality and long-term value of the product.

My 2019 Nissan Leaf (VIN: [XXX] ) has a known charging-related defect. The vehicle became undrivable on [XXX], due to its inability to charge. It had previously exhibited the same issue on [XXX]. The dealership (Grand Strand Nissan) has had the vehicle for over a week and has not been able to fix it. They are working with Nissan engineers but no repair or resolution has been found. The issue appears related to a known recall (R24B2), for which no fix is currently available. I have an open case with Nissan Consumer Affairs (XXX), and despite promises, I have not received a response from a regional case manager. The vehicle remains inoperable under warranty, creating a serious safety and mobility risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

About January 19, 2022 when the temperature was about -10 degrees F I drove my 2019 Nissan Leaf about 5 miles. When I turned on the car the battery level was at 60%. After I had been driving for about ½ mile I got a dashboard message that the battery was cold and power would be reduced. I got a similar message a few days before which did not result in any difference in power levels, so I ignored the message. At about 3 miles I had to go up a 10% grade hill of about 1/4 mile in length. As soon as I started up the hill and was accelerating I got the power reduction message again. At that point I was traveling about 50mph. Then in the next 10 seconds, and while I was about half way up the hill, the battery indicator on the dashboard dropped all the way down to 1%. The car lost all of its power and I had to pull over to the side of the road. As soon as I stopped the battery indicator started to rise and within the next 30 seconds had returned to 60%. I continued up the hill, and noticed that the power was decreasing and the battery indicator was dropping again. I made it to the top of the hill and stopped again. The battery indicator returned to 60%. I had to stop one more time to allow the battery to recover, but made it to my destination without further problems. Two hours later I started for home and the car operated normally. Between that day and February 5 there have been no further incidents, even though early morning temperatures have ranged from -7 degrees to -28 degrees on 13 days. I took the car to Freedom Nissan in South Burlington, VT on Feb. 2. However, they told me that there was no record of such an incident on the computer and they would do nothing without such a record. To have the car go from full power to zero power in a 10 second period is a very disconcerting experience. It should have provoked an error message in the onboard computer. I think this is a safety problem and would like you to look into it.