2019 Nissan Leaf

I am filing a complaint regarding NHTSA Recall 24V-700 (R24B2) for my 2019 Nissan LEAF S Plus, VIN: [XXX], Nissan Case No. XXX. I complied fully with Nissan's recall instructions, avoiding Level 3 fast charging for my entire ownership. On or about April 23, I filed a complaint with Nissan Consumer Affairs (Case #XXX) regarding the impact of the charging restriction on my vehicle's usability and requested a buyback. Nissan denied my claim approximately two months ago. I then surrendered my vehicle for the recall repair. The dealer returned it, stating the recall was remedied. Over the following three days, I drove only short local trips with minimal driving — no fast charging. The vehicle lurched violently on a public road, entered turtle mode, and displayed multiple dashboard warning lights. I drove it slowly to the dealership. My dealer confirmed full battery replacement is required and submitted a Goodwill Warranty claim on my behalf — acknowledging this failure was not due to owner misuse. Nissan North America (Case No. XXX) has since informed me in writing that battery replacement cannot be provided and is now offering repurchase. The battery failure occurred directly after Nissan's purported recall repair with minimal driving. Nissan claimed the defect was fixed — it was not. I am concerned the KBB value Nissan intends to use may be artificially suppressed by five open safety recalls, including 24V-700, and the vehicle's current non-operational status — caused entirely by Nissan's defective repair. I request NHTSA scrutinize Nissan's repurchase valuation methodology for affected owners. I request NHTSA investigate Nissan's failure to remedy this recall. My preferred remedy remains battery replacement. I should not bear the financial consequences of a repair Nissan certified as complete. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This car has turned off on me randomly 3 times. I have taken it twice now to the dealership and each time they have found “nothing wrong with the car”. All of the recalls and maintenance on the car have continuously been done. The most recent recall was already done on it 2 days ago. The information on here that it hasn’t been done is false. The first time the car turned off was at a red light while my foot was fully on the brake so I was fully stopped. There were absolutely no warning signs and I immediately turned the car back on with no issues at all and drove normally after that (other than the fact I was scared to death about what just happened). The second 2 times have been when the car is on park. It is extremely random and my family and I fear for our life and safety. I ignored it after the first time that we took it in and they said nothing was wrong after running a diagnostic, but it has happened 2 times after that. I took it back in 2 days ago and they still found nothing wrong after doing the diagnostic. I am in “contact” with a regional affairs specialist but if you don’t answer them the first time there’s no way to get back in contact with them because they DO NOT answer your call at all. I called the general line and they said to wait until the 17th, which is almost in a WEEK. I know in my heart that I’m not lying and there’s something severely wrong with this car. I don’t even want to sell it because I don’t want to put other people’s safety at risk and feel responsible for that. I need an engineer an actual specialist someone who can help.

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System). The contact stated that while driving approximately 60 MPH, the message that the "Battery was Low" was displayed, and while the vehicle was slowing down, the vehicle regained charge back up to 80%. The contact stated that on another occasion, after the vehicle was parked and charging with a Level 2 charger, the vehicle failed to start the next day. The contact stated that the battery only charged to 61% and the vehicle failed to start up. The message "Service EV System" and the battery warning light were illuminated. A battery tester was connected to the vehicle and indicated that the battery was fully charged. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 56,408.

Manufacturer announced a recall regarding L3 charging more than 18 months ago. The announcement included a warning that, under NO CIRCUMSTANCES, should L3 charging be attempted. The announcement included assurances that the fix would be announced by March 2025. In the interim period, two follow-ups have been announced, both coming well after the previous deadline. At this point. I have been unable to use my car in a normal manner, causing us to purchase an additional vehicle to cover the loss of use due to the defect. The manufacturer has offered no fix, no concrete timeline, and no compensation for the loss of use of the vehicle.

Nissan issued a recall notice well over a year ago about batteries catching fire when using the DC fast charging port. They still have not offered a fix. I can't travel long distances with the car since slower level 2 charging is impractical (8 hrs to full recharge). If I sell the vehicle with this limitation, I will have do to so at a substantial loss, so I cannot replace the car. I want a fix, compensation. or a buy-back. I called the local dealership today and they can't even offer a timeline for a fix.

Manufacturer Recall NumberR24B2 NHTSA Recall Number24V-700 Recall StatusRecall Incomplete, remedy not yet available Summary AFFECTED VEHICLES MAY EXPERIENCE EXCESSIVE LITHIUM DEPOSITS WITHIN BATTERY CELLS, INCREASING THE ELECTRICAL RESISTANCE AND POTENTIALLY CAUSING A FLUCTUATION IN THE STATE OF CHARGE. WHILE AN AFFECTED VEHICLE IS LEVEL 3 QUICK CHARGING, THE INCREASED ELECTRICAL RESISTANCE COULD RESULT IN RAPID HEATING OF THE BATTERY. Safety Risk WHILE AN AFFECTED VEHICLE IS LEVEL 3 QUICK CHARGING, THE INCREASED ELECTRICAL RESISTANCE COULD RESULT IN RAPID HEATING OF THE BATTERY. IF QUICK CHARGING CONTINUES, A BATTERY FIRE MAY OCCUR INCREASING THE RISK OF INJURY. CUSTOMERS ARE INSTRUCTED NOT TO USE LEVEL 3 QUICK CHARGING VIA THE CHADEMO CONNECTOR UNTIL THE REMEDY IS COMPLETED

I am filing a formal complaint regarding Recall R24B2 (NHTSA 24V-700000) affecting my 2019 Nissan LEAF. Nissan instructed owners not to use Level 3/DC fast charging due to risk of battery overheating and fire. This removes a major advertised feature and substantially reduces the usability and value of the vehicle. Despite the recall being announced in 2024, no timely remedy has been provided. I have experienced the following impacts: Loss of fast charging capability Reduced travel usability Additional charging inconvenience and expenses Diminished vehicle value Ongoing concern regarding battery safety I request one or more of the following: Immediate permanent repair Battery replacement Buyback/repurchase assistance Compensation for loss of vehicle functionality

I have a 2019 Nissan Leaf with a recall for the fast charging port stating that I should not use it as it might cause a fire. I purchased the vehicle new and need that fast charging capability. The recall came out on Sep 19 2024 and there is still no fix available. Is there a lemon law I can take advantage of here? I paid a lot of money for this vehicle with the idea that I could take it on long trips with a fast charging capability, but am unable to do so for a long time now. Thank you for any help!