2013 Nissan Juke

TL* THE CONTACT OWNED A 2013 NISSAN JUKE. WHILE DRIVING AT 20 MPH, THERE WAS A LOUD POPPING NOISE AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE. THE CONTACT SUSTAINED A MODERATE CONCUSSION THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT NOTICED THAT THE ENTIRE RIM FRACTURED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 23,000.

ON WED, JANUARY 21, 2015, I ARRIVED HOME AROUND 7PM AND WENT INSIDE. I WAS NOT IN THE HOUSE 5 MINUTES WHEN I HEARD A MASSIVE EXPLOSION IN MY DRIVEWAY. I THEN SAW A BRIGHT ORANGE GLOW OUTSIDE MY WINDOW, WHICH WAS MY CAR ENGULFED IN FLAMES. THE FIRE DEPT SUPPRESSED THE FIRE AND THAT NIGHT I CALLED MY INSURANCE COMPANY TO REPORT THE INCIDENT. THE CAR (A LEASE), WAS INCINERATED AND DEEMED A TOTAL LOSS BY THE INSURANCE ADJUSTER. MY INSURANCE PAID OFF THE CAR TO THE LEASING COMPANY. WHEN I RESEARCHED THIS ISSUE, I SAW A LETTER THE NHTSA SENT TO NISSAN NORTH AMERICA REGARDING A LOOSE FUEL PRESSURE SENSOR IN MY 2013 JUKE AND PROMPTED THEM TO ISSUE RECALLS. THAT LETTER WAS DATED DEC 8, 2014. MY CAR WAS, IN FACT, ON THE RECALL LIST AND I FINALLY GOT MY LETTER ONE WEEK AFTER THE INCIDENT. NISSAN WAS VERY SLOW TO INFORM THEIR CUSTOMERS OF A VERY SERIOUS AND POTENTIALLY FATAL ISSUE. NISSAN CORPORATE DID AN INVESTIGATION ON MY CAR AND FOCUSED ON THE FUEL PRESSURE SENSOR. AFTER 1 MONTH OF WAITING FOR THEM TO CONTACT ME, THEY CALLED ME WED, FEBRUARY 25TH, 2015 TELLING ME THAT THE FUEL PRESSURE SENSOR WAS NOT THE ISSUE, HOWEVER THEY ARE NOT ABLE TO PINPOINT WHAT EXACTLY DID HAPPEN. THEY ADMIT THAT NO EXTERNAL FACTORS COULD HAVE CONTRIBUTED TO THIS FIRE AND THAT IT WAS, INDEED, AN ISSUE WITH THE CAR. THE ONLY THING THEY SAID THEY COULD DO FOR ME WAS OFFER A DISCOUNT ON A NEW NISSAN, HOWEVER I TOLD THEM I WOULD NEVER DRIVE ANOTHER NISSAN, ESPECIALLY SINCE THEY AREN'T SURE WHAT MADE THE CAR BLOW UP. I KNOW IN MY HEART THE FUEL PRESSURE SENSOR WAS TO BLAME. WHY ELSE WOULD MY CAR BE ENGULFED IN AN OBVIOUS FUEL FIRE IN MY DRIVEWAY. I FIND IT HORRIBLE THAT THEY ARE NOT ACCEPTING RESPONSIBILITY FOR THEIR FAULTY ENGINEERING. YOU MAY WANT TO LOOK MORE INTO THIS SINCE THEY "DON'T KNOW WHAT CAUSED IT". ALSO, THEY SAID THEY COULD NOT RELEASE THE REPORT TO ME AS IT'S NISSAN'S PROPERTY. *JS

MY WIFE WAS INVOLVED IN AN ACCIDENT, WHERE THE VEHICLE ROLLED OVER. ON THE WAY HOME FROM THE HOSPITAL, WE WENT TO THE LOCATION THE VEHICLE WAS TOWED TO REMOVE HER PERSONAL EFFECTS. WHILE INSPECTING THE VEHICLE, I FOUND THAT HER SEAT BELT (DRIVERS) WAS TORN IN TWO PIECES. SHE HAD REMOVED HERSELF FROM THE VEHICLE PRIOR TO POLICE AND EMS ARRIVAL, AND SHE DIDN'T NOT USE ANY OBJECTS TO TEAR THE SEATBELT. THE TOW OPERATOR, WHOM WE SAW AT THE TOW YARD, SAID THE SEAT BELT WAS ALREADY TORN WHEN HE WAS MOVING THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED FOR A ROUTINE OIL CHANGE, THE TECHNICIAN NOTICED SMOKE COMING FROM THE DRIVER'S SIDE DASHBOARD. THE TECHNICIAN DISCOVERED THAT THE ELECTRONIC BODY CONTROL MODULE (ECM) NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

1ST INCIDENT, I WAS DRIVING ON A CITY STREET AT APPROX 30 MPH, WHEN I LOOKED AT THE SPEEDOMETER IT REGISTERED 75 MPH. I SLOWED TO A STOP AND THE SPEEDOMETER WAS AT 40 MPH WITH THE CAR STOPPED. I CONTINUED TO MY DESTINATION AND THE SPEED WAS SHOWING MY SPEED PLUS 40. I THEN SHUT THE CAR OFF FOR APPROX. 10 MINUTES AND THE SPEEDOMETER RESET TO 0. 2ND AND 3RD INCIDENT, DECEMBER 18, AND 27 2015, I WAS ON THE HIGHWAY TRAVELING AT APPROX. 70 MPH, I LOOKED AT THE SPEEDOMETER AND IT WAS AT 120+ MPH, MY INITIAL REACTION WAS TO SLOW DOWN CAUSING THE TRAFFIC BEHIND ME TO SLOW DOWN AND SWERVE AROUND ME. THE 3 INCIDENTS WERE REPORTED TO THE NISSAN DEALER, I WAS TOLD THAT NOTHING COULD BE DONE UNTIL THEY COULD SEE THE PROBLEM AND GET A CODE. I FEEL THAT THIS IS A MAJOR SAFETY ISSUE FOR NOT ONLY MYSELF AND MY FAMILY , BUT ALSO FOR THE OTHER PEOPLE THAT ARE ON THE ROAD WITH ME. *TR

I WAS DRIVING MY WIFE'S 2013 NISSAN JUKE WHICH WAS PURCHASED IN DECEMBER OF 2013. I WAS DRIVING THE CAR BY MYSELF FOR THE SECOND TIME AND THEREFORE I WAS NOT ACCUSTOMED TO USING THE KEYLESS IGNITION. I STOPPED TO CHECK THE MAIL BOX APPROXIMATELY 100 FEET ON TOP OF A SMALL HILL ON THE ROAD OF MY CONDOMINIUM COMPLEX, WHERE THE MAIL BOX WAS LOCATED. I WAS FOCUSED ON THE PROCESS OF USING THE NEW PUSH BUTTON SYSTEM OF TURNING OFF THE IGNITION AND CONSEQUENTLY DID NOT SHIFT THE CAR INTO PARK. I TURNED THE CAR OFF AND EXITED THE CAR WHILE IT WAS STILL IN DRIVE, LEFT THE DOOR OPEN AND PROCEEDED TO WALK OVER TO MY MAIL BOX. I DID NOT RECALL HEARING ANY TYPE OF ALARM ALERTING ME TO THE FACT THAT THE CAR WAS NOT IN PARK. ONCE I REALIZED THE CAR WAS ROLLING, I RAN AFTER IT HOPING TO CATCH IT BEFORE IT HIT SOMEONE FEARING THAT SOMEONE COULD BE SERIOUSLY INJURED OR KILLED. I RAN OVER SOME DAMP GRASS FELL TO THE GROUND SO HARD I SEVERELY DISLOCATED MY RIGHT SHOULDER SEVERING 3 ROTATOR CUFF TENDONS REQUIRING EXTENSIVE SURGERY. ALSO I WAS RUNNING SO HARD THAT I TORE THE MUSCLES IN THE BACK OF MY LEGS AND SEVERELY LACERATED MY RIGHT FOREARM AS WELL. THE CAR CAME TO A STOP AFTER IT BRUSHED UP AGAINST MY NEIGHBOR'S GARAGE CAUSING APPROXIMATELY $4,000.00 WORTH OF DAMAGE TO THE VEHICLE AND ALSO APPROXIMATELY $1,200.00 WORTH OF DAMAGE TO THE GARAGE, LAWN AND SHRUBS. MAIL OUT 02/25/15*LJ

I PURCHASED NISSAN JUKE/NISMO IN 9/13. AT THE END OF 5/14 SOMETHING HAPPENED. WHILE I AM IN A PARKING LOT I STARTED MY CAR AND SPEEDOMETER WENT TO OVER 140 AND STOPPED AT 60MPH AND I AM EVEN NOT MOVING. WHEN I INCREASE SPEED TO 5MPH OF COURSEIT INCREASED TO 75-80MPH. AND MY RPM'S SHOW S 4-5! I GOT TO MY HOME/GARAGE AND TURN OFF MY CAR. AFTER 10-15 MIN AND STARTED CAR AGAIN. AT THIS POINT SEEMS THAT COMPUTER/ELECTRIC SYSTEM WAS RESET. ABOUT 2 WEEKS LATER THIS IS HAPPENED AGAIN WHEN RPM'S AND SPEEDOMETER SHOWS "BIG NUMBERS". I SET UP AN APPOINTMENT ON 104TH & FEDERAL (DENVER, CO). THEY KEEP MY CAR FOR FEW HOURS BUT THEY DIDN'T FIND ANY ISSUES. I HAVE A PAPER WHICH SAYS "WE NEED TO SEE THIS VEHICLE DURING ACTIVE FAILURE". ON 9/27 WHEN I STARTED CAR THIS IS HAPPENED AGAIN. MY SPEEDOMETER SHOWS THAT I AM DRIVING 90 MPH WHEN I DROVE LESS THAN 30 MPH. I STOP ON NEXT SMALL PARKING LOT AND I TOOK A PICTURES AND I TOOK VIDEO. AFTER THAT I TRIED TO RESTART MY CAR SEVERAL TIMES AND IT'S ALWAYS SHOWS OVER 140MPH (THE ARROW FOR SPEEDOMETER GOES TO THE END!) AND STOPS AT 60MPH WHILE CAR IN "PARK" MODE. MAYBE AFTER 5TH ATTEMPT IT DID RESET AGAIN AND I DROVE STRAIGHT TO SERVICE NISSAN WITH BIG HOPE THAT SERVICE STILL OPEN. BUT IT WAS AFTER 6PM AND THEY WERE CLOSED. I SET UP NEW APPOINTMENT WITH NISSAN SERVICE THIS WED 10/9 AT 9AM. I WROTE AN E-MAIL TO NISSAN USA AND THEY ALREADY CONTACT ME AND WE DISCUSS WHAT I SHOULD DO. IF 2ND INSPECTION WILL SHOW NOTHING I WILL SEND THOSE PAPERS FROM MY 1ST AND 2ND INSPECTION. I CAN SEND YOU PICTURES AND VIDEO WITH PROOF THAT SOMETHING WRONG, JUST BAD BEHAVIOR. I AM NOT EVEN TALK ABOUT EMOTIONAL STRESS (AS WOMEN!) BUT THE MONEY WHICH I SPEND AND STILL PAYING - IT'S A REALLY BIG DEAL FOR ME. SUMMARY - SPEEDOMETER AND TACHOMETER GOES OVER NORMAL SCALE. *TR

I PURCHASE MY JUKE ON 03/08/2014 AT 36,687 MILES AT PARK MAZDA OF WOOSTER OH. AND 6 MONTHS LATER AT 38,748 I WAS TOLD THAT THE CLUTCH HAS WORN OUT. AT A COST OF $1513.38 AND IT WILL BE UN-DRIVABLE IN LESS THAN 6 MONTHS. NOW I AM AFRAID OF DRIVING MY CAR ITS GOES SO SLOW AND KEEPS SHIFTING IN AND OUT OF GEARS AND SURGING. PLEASE HELP PARK IN GARAGE. *TR

I WAS DRIVING TO WORK ON A MAJOR TOLLWAY FREEWAY IN HOUSTON, TEXAS AT ABOUT 5:30 IN THE MORNING. A ROCK FLEW UP AND HIT MY PASSENGER SIDE FOGLIGHT AND SHATTERED IT. I JUST BOUGHT THIS CAR THREE WEEKS PRIOR. I FEEL THAT THIS WILL BE A CONSTANT PROBLEM. WHOEVER DECIDED TO PUT GLASS FOGLIGHTS LOW IN THE FRONT IS NOT VERY SMART. ENGINEERINGLY SPEAKING THESE FOGLIGHTS ARE NOT TILTED TO HELP WITH THE IMPACT OF DEBRIS ON A FREEWAY. THEY SHOULD HAVE THOUGHT ABOUT THIS A LITTLE MORE WHEN THEY MADE THEM. NOT TO MENTION, I BOUGHT THIS CAR BRAND NEW. I DID NOT EXPECT ANY PROBLEMS SO SOON. I DID NOT PURCHASE AND EXTENDED WARRANTY, I FIGURED THE CAR WOULD BE COVERED, BEING THAT IT WAS NEW. I WAS SHOCKED TO FIND OUT THE FOGLIGHT ALONE IS $175.00 AND THE LABOR IS ANOTHER 300.00 DOLLARS. THIS SEEMS EXTREMELY EXPENSIVE FOR THE AVERAGE PERSON TO SPEND WHEN I JUST GAVE THEM $ 21,000.00 NOT MORE THAN SIX WEEKS AGO. I HAVE SINCE THEN PARKED MY BRAND NEW CAR IN THE GARAGE AND AM DRIVING MY OLD RELIABLE VEHICLE. NOT ONLY CAN I NOT AFFORD A NEW FOGLIGHT EVERY TIME A ROCK HITS MY CAR, BUT I AM THOROUGHLY DISSATISFIED. THE COMPANY WILL NOT COVER IT. I FEEL JILTED. THE PROBLEM WITH THE FOGLIGHT IS FOUR FOLD- IT IS MADE OF GLASS, IT WILL TAKE HALF A DAY FOR AND EXPERIENCE MECHANIC FROM THE DEALER ONLY TO REPLACE THIS BULB, THEY HAVE TO TEAR INTO OTHER PARTS ON THIS NISSAN JUST TO CHANGE THE BULB, THE LIGHTS ARE NOT TILTED SO ROCKS WILL ALWAYS BE A DIRECT IMPACT SHATTER. MAYBE THEY COULD CHANGE THE STYLE TO ONE PANEL LIKE THE OLD 2005 CARS. IT IS TOO EXPENSIVE TO REPLACE A SINGLE BULB KIT. I HOPING WITH THIS LETTER THAT ATLEAST, THE MANUFACTURERS WILL CHANGE THIS SOMEHOW. EITHER MAKE THE FOGLIGHTS OUT OF SOME KIND OF PLASTIC, OR CHANGE THE BUMPER ALTOGETHER, SO THE LIGHTS ARE AT THE TOP, NEAR THE HOOD OF THE CAR. I AM SO SAD! *TR