2013 Nissan Juke

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE EMITTED UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT SLUDGE WAS ON THE MOTOR AND THE TIMING BELT SEPARATED FROM THE ENGINE. THE TECHNICIAN ADVISED THAT THE MOTOR AND TIMING BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

I AM VERY ANGRY.. I WISH I HAD DONE MY RESEARCH BEFORE PURCHASING MY 2013 NISSAN JUKE. THE EXTENDED WARRANTY IS A JOKE. MY SON AND I WERE NEARLY IN AN ACCIDENT ON THE HIGHWAY DUE TO THE FAULTY TURBO. THE CAR BEGAN TO DECELERATE AND WENT FROM 65MPH TO BELOW 20MPH. NISSAN IS DECLINING THE CLAIM. I EVEN SUBMITTED PROOF OF OIL CHANGES AND ETC... I HAVE REGISTERED A COMPLAINT TO NISSAN SINCE THIS HAS HAPPENED, I DID RESEARCH. JUKE'S FROM 2011-2014 HAVE TURBO ISSUES. HOW CAN ALL THESE PEOPLE BE WRONG?? THE 1ST TIME, HAPPENED IN MARCH. I TOOK IT IN TO THE SHOP AND THEY 'REPAIRED" THE CAR. THEN IT HAPPENED AGAIN. THIS TIME THEY ARE SAYING IT IS THE TURBO.. I REGISTERED A COMPLAINT WITH NISSAN CASE #22368872 THEY SAID THEY WILL CALL ME TOMORROW. I NEED THIS RESOLVED. IT IS VERY SCARY AND DANGEROUS.

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL VAPOR INSIDE THE VEHICLE THROUGH THE VENTS AND LEAKED FUEL ONTO THE GROUND ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO BE REPAIRED UNDER A RECALL, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN, NHTSA CAMPAIGN NUMBER, AND FAILURE MILEAGE WERE UNKNOWN.

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

MY WIFE WAS DRIVING ABOUT 70 MPH, HER JUKE STARTED LOSING POWER & SERVICE ENGINE LIGHT SOON CAME ON. SHE TOOK IT TO DEALERSHIP THEY TOLD HER IT WOULD BE COVERED UNDER WARRANTY. THEY NEXT DAY OR SO SAID THEY WERE NOT GOING TO COVER UNDER HER GOLD EXTENDED WARRANTY. THE TECH THAT INSTALLED A NEW TURBO FROM FACTORY SAID IT WAS DEFECTIVE. THEY ARE REFUSING TO COVER UNDER THE WARRANTY

WHEN DRIVING MY NISSAN JUKE THE SPEED STARTED TO DECREASE. AS I PRESSED ON THE GAS PEDAL, IT WOULD NOT GO ANY FASTER. I EVEN PRESSED THE GAS PEDAL ALL THE WAY TO THE FLOOR AND IT STILL WOULD NOT INCREASE IN SPEED. FROM 70 MPH IT DECREASES TO BETWEEN 40 AND 50 MPH ON THE INTERSTATE. THIS IS EXTREMELY DANGEROUS. I COULD HAVE GOTTEN HIT AND ROAD RAGE IS QUITE REAL. IT TOOK AT LEAST, AND I MEAN AT THE LEAST, 30 MINUTES TO WHERE IT WOULD INCREASE IN SPEED. I THOUGHT IT WAS GOING TO STOP ON THE MIDDLE OF THE INTERSTATE. VERY SCARY AND VERY REAL. MY JUKE WAS ALSO MAKING A BUZZING/HISSING NOISE UNDER THE HOOD. ESPECIALLY WHEN PRESSING THE GAS PEDAL.

WHILE PARKED IN OUR DRIVEWAY FOR MORE THAN 30 HRS, MY 2013 JUKE BURST INTO FLAMES. THE FIRE DEPT DID NOT FIND ANY EVIDENCE OF ARSON OR TAMPERING AND THERE WAS NO WEATHER OCCURRENCE TO EXPLAIN WHY IT BECAME ENGULFED IN FLAMES. THE FIRE STARTED IN THE ENGINE COMPARTMENT AT 12:40AM. NISSAN HAS SAID THAT THEY EXAMINED THE CAR AND THEIR TECHNICAL SPECIALIST FOUND " NO EVIDENCE OF A PRODUCT PROBLEM, FAILURE, OR MALFUNCTION THAT MAY HAVE CAUSED OR CONTRIBUTED TO THIS INCIDENT". NISSAN WILL NOT TELL ME WHY THE CAR BURNED UP, JUST THEY'RE NOT RESPONSIBLE. WHY WOULD A LOW MILAGE, WELL MAINTAINED VEHICLE CATCH FIRE UNLESS THERE WAS SOME KIND OF PRODUCT FAILURE? I WAS LUCKY THAT ONLY PROPERTY WAS DAMAGED BUT I FEEL NISSAN USA IS NOT TAKING THE INCIDENT SERIOUSLY.

THE DOOR LOCKS ON THE CAR LOCK AT 15 MPH AND DO NOT UNLOCK UNTIL THE CAR IS STOPPED AND PUT INTO PARK AND MOTOR TURNED OFF. OR I MUST REMEMBER TO MANUALLY UNLOCK THE DOOR. I CONTACTED NISSAN TO HAVE THIS FEATURE TURNED OFF, CAST #19775143, THEY TOLD ME THAT THE FEDERAL GOV DEMANDS THE DOORS TO LOCK AND THEY CANNOT TURN OFF THE FEATURE. I AM 67 YEARS OLD, WE HAD AN OLD LADY IN MY AREA HAVE A MEDICAL EMERGENCY AND HIT SOME GAS PUMPS. A FIRE STARTED AND SHE WAS LOCKED INTO THE CAR. A YOUNG MAN BROKE THE WINDOW TO GET HER OUT. WHAT IF HE HADN'T BEEN THERE? NISSAN SAID IT IS TO STOP EJECTION, WHAT ARE SEAT BELTS FOR ? THIS IS A STUPID FEATURE AND WILL CAUSE SOME BIG LAW SUITS. BY THE WAY I WAS ABLE TO TURN OFF THE FEATURE ON MY TOYOTA

WE PURCHASED A BRAND NEW NISSAN JUKE ON NOVEMBER 16, 2013 AT MIDWAY NISSAN LOCATED IN PHOENIX ARIZONA. THE BUYING PROCESS WAS QUITE UNUSUAL IN THAT IT TOOK GREATER THAN SIX HOURS TO MEET WITH FINANCE TO SIGN THE PAPERWORK ONCE WE SHOOK HANDS ON THE DEAL. I WAS NOT PLEASED SPENDING THIS INORDINATE AMOUNT OF TIME AT THE DEALER BUT THEY OFFERED A GIFT CARD TO US TO AS AN APOLOGY, WHICH WE ACCEPTED AND APPRECIATED THE GESTURE. WE RECEIVED A SURVEY ABOUT THE JUKE SHORTLY AFTER OUR PURCHASE, WHICH WE PROMPTLY FILLED OUT AND SENT BACK. OF NOTE, WE INDICATED ON THE SURVEY THAT THE JUKE PERSISTENTLY PULLS TO THE RIGHT WHILE DRIVING. A FEW MONTHS LATER, I RECEIVED A CALL FROM TIM WILLIAMS IN CONSUMER AFFAIRS. TIM SAID HE WAS REACHING OUT TO US BECAUSE OF THE ISSUE IDENTIFIED ON THE SURVEY WE COMPLETED. I HAVE NOTHING BUT WONDERFUL THINGS TO SAY ABOUT TIM, AS HE CONDUCTED HIMSELF IN A PROFESSIONAL, KIND, AND SINCERE MANNER. TIM ARRANGED FOR A TECHNICAL SPECIALIST TO EVALUATE MY VEHICLE AT MIDWAY NIACIN. MY CAR WAS AT THE DEALER FOR THREE DISTINCT VISITS, WHICH TOTALED 22 DAYS. AFTER MUCH WORK AND MULTIPLE REPLACEMENT PARTS BEING INSTALLED, I WAS TOLD THAT MY CAR WAS AS GOOD AS IT IS GOING TO GET? BECAUSE THE PULL IN STEERING WAS NOW WITHIN SPECIFICATIONS. IN ESSENCE, MY CAR STILL PULLED TO THE RIGHT BUT NOT TO THE EXTENT THAT WAS DEEMED UNACCEPTABLE BY NIACIN. THE PULLING TO THE RIGHT CONTINUED TO BE A CONCERN FOR ME DESPITE REASSURANCES. THIS IS THE BEST DRIVING JUKE ON THE ROAD NOW. OVER THE PAST YEAR, THE PULLING HAS GOTTEN DRAMATICALLY WORSE SO I OPENED A NEW COMPLAINT WITH CONSUMER AFFAIRS. THEY DID NOT HELP ME AT ALL THIS FINE, IN FACT, THE ISSUE WAS BLAMED ON THE TIRES AND MY CASE ARBITRARILY CLOSED. I FEEL MY VEHICLE IS A SAFETY HAZARD SINCE IT PULLS TO THE RIGHT SIGNIFICANTLY. I MUST KEEP THE WHEEL TURNED TO THE LEFT AT ALL TIMES WHILE DRIVING.