NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
30 reportsClear category filterMileage unknown · Apr 10, 2023
Electrical SystemEngineStructureFire
Inspection is available, but note that car is in very poor shape and melted. All persons in the vehicle at the time of the incident were in extreme danger as the car showed no warning signed in the engine heat or check lights in the dashboard before the engine sputtered and slowed, the electrical sparked, and the whole front of …
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Inspection is available, but note that car is in very poor shape and melted. All persons in the vehicle at the time of the incident were in extreme danger as the car showed no warning signed in the engine heat or check lights in the dashboard before the engine sputtered and slowed, the electrical sparked, and the whole front of the car caught on fire. The fire spread on a matter of 10 minutes and burst the windshield and front tires from the flames. Police inspected the remains of the vehicle and were unable to discover the source outside of the leaking oil still on fire by the electrical unit. Claim has been reported to insurance provider for their review.
NHTSA ODI #11516222
Mileage unknown · Nov 20, 2022
Structure
The dashboard is sticky and melty. It has also cracked open continuously from left to right across the entire front face of the dashboard. It continues to widen such that I can see some of the inside of the dashboard. There was a class action settlement made for 2008-2009 Altimas and this exact problem of melty and sticky dashb…
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The dashboard is sticky and melty. It has also cracked open continuously from left to right across the entire front face of the dashboard. It continues to widen such that I can see some of the inside of the dashboard. There was a class action settlement made for 2008-2009 Altimas and this exact problem of melty and sticky dashboard. The car is available for inspection upon request. There are three primary concerns regarding this dashboard 1. glare from the melt causing accidents, 2. reduced function of safety systems, and 3. off gassing of plastic components proven to be carcinogenic.
NHTSA ODI #11494290
Mileage unknown · Mar 5, 2022
StructureCrash
My Nissan altima dashboard is melting and the reflection is causing glare on windshield in the sun. Salt buildup on the windshield in combination with a flash of bright sunlight suddenly caused visibility out of the windshield to be nonexistent. I caused an accident when this happen to me on the freeway, as I lost all visibilit…
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My Nissan altima dashboard is melting and the reflection is causing glare on windshield in the sun. Salt buildup on the windshield in combination with a flash of bright sunlight suddenly caused visibility out of the windshield to be nonexistent. I caused an accident when this happen to me on the freeway, as I lost all visibility and started to swerve and slow down. I had pull to the shoulder blindly and almost died.
NHTSA ODI #11455348
62,000 miles · Nov 30, 2021
Structure
The contact owns a 2010 Nissan Altima. The contact stated that the dashboard was cracking and became sticky to the touch. The contact also stated that there was a glare in the windshield from the dashboard. The vehicle was not taken to a local dealer to be inspected. The manufacturer was informed of the failure but offered no as…
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The contact owns a 2010 Nissan Altima. The contact stated that the dashboard was cracking and became sticky to the touch. The contact also stated that there was a glare in the windshield from the dashboard. The vehicle was not taken to a local dealer to be inspected. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 62,000.
NHTSA ODI #11442140
Mileage unknown · Aug 22, 2021
StructureUnknown Or OtherVisibility/wiper
concern: melting dashboard safety: visibility - the dashboard is very shiny and sticky, potential glare confirmation: Florida recalls have already been made against 2008 and 2009 Nissan vehicles, but nothing further. symptoms: no idea that the dashboard was melting; college student used vehicle corrective action taken: washing/c…
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concern: melting dashboard safety: visibility - the dashboard is very shiny and sticky, potential glare confirmation: Florida recalls have already been made against 2008 and 2009 Nissan vehicles, but nothing further. symptoms: no idea that the dashboard was melting; college student used vehicle corrective action taken: washing/cleaners do not improve or correct the issue. Also, the replacement cost and/or labor required to fix the issue is extremely limited for consumers to take on personally.
NHTSA ODI #11430026
175,000 miles · Aug 25, 2020
Structure
TL* THE CONTACT OWNS A 2010 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THERE WAS A GLARE FROM THE SUN LIGHT REFLECTING OFF THE MELTING DASHBOARD POSING A VISIBILITY HAZARD TO THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER JACKIE COOPER LOCATED AT 9898 S MEMORIAL…
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TL* THE CONTACT OWNS A 2010 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THERE WAS A GLARE FROM THE SUN LIGHT REFLECTING OFF THE MELTING DASHBOARD POSING A VISIBILITY HAZARD TO THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER JACKIE COOPER LOCATED AT 9898 S MEMORIAL DR, TULSA, OK 74133 WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 175,000.
NHTSA ODI #11351104
137,000 miles · Apr 27, 2020
Structure
I BOUGHT A NISSAN ALTIMA 2010 WHICH I THOUGHT WAS SHINNY DUE TO CLEANING TO REALIZED LATER THAT IT IS ACTUALLY STICKY BECAUSE IT IS DEFECTIVE. IT GETS WORSE AFTER IT IS EXPOSED TO HEAT. THE SHADE COVER STICKS TO THE DASHBOARD AND LEAVES PARTICLES ATTACHED TO IT, THE WORSE THING IS THE REFLECTION OR GLARE IT CREATES WHEN DRIVING …
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I BOUGHT A NISSAN ALTIMA 2010 WHICH I THOUGHT WAS SHINNY DUE TO CLEANING TO REALIZED LATER THAT IT IS ACTUALLY STICKY BECAUSE IT IS DEFECTIVE. IT GETS WORSE AFTER IT IS EXPOSED TO HEAT. THE SHADE COVER STICKS TO THE DASHBOARD AND LEAVES PARTICLES ATTACHED TO IT, THE WORSE THING IS THE REFLECTION OR GLARE IT CREATES WHEN DRIVING IN THE SUN. IT MAKES HARD TO SEE FORWARDS.
NHTSA ODI #11322439
46,000 miles · Sep 3, 2019
Structure
TL* THE CONTACT OWNS A 2010 NISSAN ALTIMA. THE CONTACT STATED THAT THE DASHBOARD MELTED AND WAS STICKY. THE VEHICLE WAS TAKEN TO NAPLES NISSAN (239-300-2765, LOCATED AT 3640 PINE RIDGE ROAD, NAPLES, FL 34109) WHERE IT WAS CONFIRMED THAT THE FAILURE WAS A KNOWN ISSUE. HOWEVER, THE MANUFACTURER DISCONTINUED THE FREE REPAIRS. THE M…
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TL* THE CONTACT OWNS A 2010 NISSAN ALTIMA. THE CONTACT STATED THAT THE DASHBOARD MELTED AND WAS STICKY. THE VEHICLE WAS TAKEN TO NAPLES NISSAN (239-300-2765, LOCATED AT 3640 PINE RIDGE ROAD, NAPLES, FL 34109) WHERE IT WAS CONFIRMED THAT THE FAILURE WAS A KNOWN ISSUE. HOWEVER, THE MANUFACTURER DISCONTINUED THE FREE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NO LONGER REPAIRED FREE OF CHARGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
NHTSA ODI #11252872
71,000 miles · Jul 30, 2019
Structure
TL* THE CONTACT OWNS A 2010 NISSAN ALTIMA. THE CONTACT STATED THAT THE TRUNK WOULD NOT OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO UNITED NISSAN (3025 E, NV-589, LAS VEGAS, NV 89104, (702) 832-5480) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRE…
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TL* THE CONTACT OWNS A 2010 NISSAN ALTIMA. THE CONTACT STATED THAT THE TRUNK WOULD NOT OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO UNITED NISSAN (3025 E, NV-589, LAS VEGAS, NV 89104, (702) 832-5480) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
NHTSA ODI #11240690
90,000 miles · Jul 9, 2019
Structure
DASH BOARD IS MELTING AND CREATING SHINY SURFACE WHICH CREATES A GLARE ON WINDSHIELD. DEPENDING ON TIME OF THE DAY AND ANGLE OF THE SUN, THAT GLARE PREVENTS CLEAR VISION TO THE ROAD. LAW SUIT FOR SIMILAR ISSUE WAS ALREADY APPROVED IN FLORIDA AND NISSAN REPLACED DASH BOARDS FOR FLORIDA RESIDENTS. I CALLED NISSAN AND THEY WERE NOT…
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DASH BOARD IS MELTING AND CREATING SHINY SURFACE WHICH CREATES A GLARE ON WINDSHIELD. DEPENDING ON TIME OF THE DAY AND ANGLE OF THE SUN, THAT GLARE PREVENTS CLEAR VISION TO THE ROAD. LAW SUIT FOR SIMILAR ISSUE WAS ALREADY APPROVED IN FLORIDA AND NISSAN REPLACED DASH BOARDS FOR FLORIDA RESIDENTS. I CALLED NISSAN AND THEY WERE NOT WILLING TO FIX IT EVEN IT RELATES TO SAFETY AND VISIBILITY. THIS ISSUE IS WIDESPREAD AND CAN NOT BE TREATED AS STATE WISE. ALSO I AM NOT SURE IF THIS MELTING DASHBOARD IS CREATING ANY HARMFUL FUMES THAT I NEED TO BE WORRIED ABOUT. I HAVE ATTACHED IMAGE AND CAN SHARE MORE IMAGE IF NEEDED. DEPENDING ON TIME AND ANGLE OF THE SUN THIS GETS EVEN WORSE WHEN YOU ARE DRIVING AN SUN HITS THE DASH BOARD AT CERTAIN ANGLE.
NHTSA ODI #11230348