TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE'S SUBFRAME FRACTURED DUE TO RUST. THE VEHICLE WAS TAKEN TO DES MOINES MITSUBISHI (4475 MERLE HAY RD, DES MOINES, IA 50310, (515) 270-8100) FOR AN UNKNOWN RECALL REPAIR THAT INVOLVED EITHER REPLACING THE SUBFRAME OR APPLYING AN ANTI-CORROSION FL…
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TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE'S SUBFRAME FRACTURED DUE TO RUST. THE VEHICLE WAS TAKEN TO DES MOINES MITSUBISHI (4475 MERLE HAY RD, DES MOINES, IA 50310, (515) 270-8100) FOR AN UNKNOWN RECALL REPAIR THAT INVOLVED EITHER REPLACING THE SUBFRAME OR APPLYING AN ANTI-CORROSION FLUID. THE CONTACT STATED THAT THE SUBFRAME WAS ALREADY RUSTED WHEN THE ANTI-CORROSION FLUID WAS APPLIED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE DISTRICT MANAGER WAS TO CALL THE CONTACT BACK. THE MANUFACTURER REMOVED THE ORIGINAL RECALL FROM THE CONTACT'S VIN AFTER THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 147,087.
NHTSA ODI #11153299
Mileage unknown · Apr 3, 2018
StructureSuspension
2004 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO CORROSION RECALL NOTICE INSTRUCTION ISSUES - DEALERSHIP APPLIED CORROSION SPRAY TO FRONT CROSS MEMBER AND LOWER CONTROL ARM BEFORE CONSULTING CONSUMER. *SMD *TR
NHTSA ODI #10926908
170,000 miles · Nov 9, 2017
StructureSuspension
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING 25-30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION WAS FRACTURED AND THAT THE DRIVER'S SIDE REAR WHEEL SEPARATE…
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TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING 25-30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION WAS FRACTURED AND THAT THE DRIVER'S SIDE REAR WHEEL SEPARATED FROM THE VEHICLE. THE CONTACT STATED THAT THE FRACTURE WAS DUE TO SEVERE RUST. THE CONTACT WAS INFORMED THAT THE SUBFRAME SHOWED SEVERE AND EXTREME RUST. WALPOLE MITSUBISHI (575 BOSTON PROVIDENCE HWY, EAST WALPOLE, MA 02032, (508) 660-7000) WAS CONTACTED ABOUT THE FAILURE ON THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
NHTSA ODI #11044948
169,214 miles · Oct 20, 2017
Structure
I RECEIVED A SAFETY RECALL REGARDING THE FRONT CROSS BODY REGARDING RUST AND CORROSION. MY FRONT CROSS BODY FAILED WITH TOTAL RUST THROUGH. MECHANIC SHOWED ME THAT THE REAR CROSS BODY IS ALSO AFFECTED AND HAS A RUST THROUGH HOLE THE SIZE OF MY FIST. MITSUBISHI HAS REFUSED TO COVER THE REAR. THIS IS A TRUE SAFETY HAZARD AND N…
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I RECEIVED A SAFETY RECALL REGARDING THE FRONT CROSS BODY REGARDING RUST AND CORROSION. MY FRONT CROSS BODY FAILED WITH TOTAL RUST THROUGH. MECHANIC SHOWED ME THAT THE REAR CROSS BODY IS ALSO AFFECTED AND HAS A RUST THROUGH HOLE THE SIZE OF MY FIST. MITSUBISHI HAS REFUSED TO COVER THE REAR. THIS IS A TRUE SAFETY HAZARD AND NEEDS TO BE COVERED BY MITSUBISHI. *JS
NHTSA ODI #11035319
Mileage unknown · Nov 12, 2016
Structure
I NOTICED EXCESSIVE PLAY IN THE LEFT FRONT OF MY CAR WHICH IS A SAFETY ISSUE SO I BROUGHT IT TO COURTESY AUTO GROUP IN SOUTH ATTLEBORO MA. AND THEY FOUND THAT IT NEEDS LOWER CONTROL ARM DUE TO CORROSION. I LOOKED UNDERNEATH THE CAR WHEN I GOT IT HOME AND FOUND SEVERE CORROSION ON THE CROSS MEMBERS AND THE CORROSION IS FROM FRONT…
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I NOTICED EXCESSIVE PLAY IN THE LEFT FRONT OF MY CAR WHICH IS A SAFETY ISSUE SO I BROUGHT IT TO COURTESY AUTO GROUP IN SOUTH ATTLEBORO MA. AND THEY FOUND THAT IT NEEDS LOWER CONTROL ARM DUE TO CORROSION. I LOOKED UNDERNEATH THE CAR WHEN I GOT IT HOME AND FOUND SEVERE CORROSION ON THE CROSS MEMBERS AND THE CORROSION IS FROM FRONT TO BACK UNDERNEATH THE CAR AND IS BECOMING A REAL SAFETY ISSUE. I BELIEVE MITSUBISHI SHOULD HAVE THIS PROBLEM FIXED BECAUSE LOTS OF PEOPLE HAVE HAD THIS ISSUE DUE TO FAULTY ANTI CORROSION
NHTSA ODI #10925573
Mileage unknown · Oct 31, 2016
Structure
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND DIAGNOSED IT AS HAVING CORROSION ISSUES. THE CONTACT REFUSED TO DRIVE THE VEHICLE AND STATED IT WOULD NOT PASS INSPECTION. THE CONTACT PAID $1,711.02 OUT OF POCKET TO REPAIR THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER PRIO…
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TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND DIAGNOSED IT AS HAVING CORROSION ISSUES. THE CONTACT REFUSED TO DRIVE THE VEHICLE AND STATED IT WOULD NOT PASS INSPECTION. THE CONTACT PAID $1,711.02 OUT OF POCKET TO REPAIR THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER PRIOR TO THE REPAIRS BECAUSE A NOTICE WAS NOT RECEIVED UNTIL AFTER THE REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10920311
580,000 miles · May 22, 2014
StructureVehicle Speed ControlCrash
I CRASHED MY OUTLANDER IN MY PARKING LOT, I WAS PARKING SLOWLY, PUSHING THE BRAKE SLOWLY, THE CAR WAS AT THE FINAL POSITION IN MY SPOT AND SUDDENLY THE CAR CRASHED INTO A TREE. THE TREE WAS ABOUT 1 METER DISTANT FROM MY CAR...IM 100% SURE THAT THE ACCIDENT WAS A SUDDEN ACCELERATION. I HAD ANOTHER SIMILAR EPISODE ABOUT 3 MONTHS …
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I CRASHED MY OUTLANDER IN MY PARKING LOT, I WAS PARKING SLOWLY, PUSHING THE BRAKE SLOWLY, THE CAR WAS AT THE FINAL POSITION IN MY SPOT AND SUDDENLY THE CAR CRASHED INTO A TREE. THE TREE WAS ABOUT 1 METER DISTANT FROM MY CAR...IM 100% SURE THAT THE ACCIDENT WAS A SUDDEN ACCELERATION. I HAD ANOTHER SIMILAR EPISODE ABOUT 3 MONTHS AGO, ALSO IN MY GARAGE, BUT A THAT TIME I WAS READY TO TURN TO THE RIGHT TO GO THE DOOR AND THE CAR SUDDENLY ACCELERATE VERY FAST WITHOUT ME PUSHING THE GAS PEDAL, BUT FORTUNATELY I HAD PLENTY SPACE TO REACT, NOT THIS SECOND TIME, BUT WE ARE HUMANS AND THE FIRST REACTION IS TO THINK THAT WE MADE A MISTAKE, BUT NO ,IM 100% SURE THAT I DID NOT PUSHED THE ACCELERATOR..AND WITH THIS SECOND INCIDENT I WAS CRAZY THINKING EVERY MINUTE IN WHAT HAPPENED, AND IN THE POSSIBILITY THAT WILL HAPPEN AGAIN WITH LESS FORTUNE AND WITH ME AND OTHER PEOPLE INJURED OR DEATH. THIS THING WAS VERY VERY CONFUSING. I WAS PARKING SLOWLY, THE CAR WAS NEAR THE 0 MILES, THE CAR WAS AT THE FINAL POSITION IN MY SPOT, AND WHEN THE CAR WAS AT 0 MILES MY CAR ADVANCE WITH SUPER SPEED TOWARD A TREE IN 2 SECONDS... THE TREE WAS 1 METER DISTANT TO MY CAR AND THE INSURANCE GIVE ME A TOTAL LOSS. THIS CAR IS VERY VERY DANGEROUS, PLEASE DONT BUY THIS CAR IF YOU SEE IT AGAIN IN THE MARKET . *TR
NHTSA ODI #10593462
155,000 miles · Feb 8, 2013
Air BagsStructureCrashInjury
SLAMMED MY FRONT DRIVERS SIDE INTO A CEMENT COLUMN IN A PARKING LOT. MY AIRBAG DID NOT DEPLOY. NO MAJOR INJURY JUST A BRUISED JAW AND SORE NECK. INCIDENT 01/17/2013. USAA AUTO INSURANCE SAID CAR WAS TOTALLED SO I GET THE CASH VALUE. *TR
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, the front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.
Consequence & remedy
Consequence: A detached front control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one that has a sealing/anti-corrosion agent applied to it. These repairs will be performed free of charge. The recall began January 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-003.
CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: MITSUBISHI CARIBBEAN WILL MAIL A CUSTOMER NOTIFICATION LETTER CONTAINING A WRITTEN DESCRIPTION AND A GRAPHIC OF THE BI-LINGUAL DASHBOARD AIR BAG WARNING LABEL. IN ADDITION, ALL CURRENT 2000-2004 NATIVA OWNERS WILL ALSO RECEIVE REPLACEMENT AIR BAG ALERT LABELS FOR THE SUN VISORS. THIS RECALL IS EXPECTED TO BEGIN DURING MARCH OR APRIL 2005. THE NOTIFICATION TO THE NATIVA OWNERS IS EXPECTED TO BEGIN DURING APRIL OR MAY 2005. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-787-251-8715.
CERTAIN SPORT UTILITY VEHICLES MAY HAVE BEEN EQUIPPED WITH DEALER-INSTALLED TRAILER HITCH WIRING HARNESS AND CONTROL MODULE. THE ELECTRONIC CONTROL MODULE CAN OVERHEAT.
Consequence & remedy
Consequence: OVERHEATING OF THE TRAILER HITCH WIRING HARNESS MODULE COULD RESULT IN A FIRE.
Remedy: OWNERS ARE BEING REQUESTED TO STOP USING THE HARNESS UNTIL A NEWLY DESIGNED REPLACEMENT IS PROVIDED AND CAN BE INSTALLED BY THE DEALER. THE RECALL BEGAN ON MAY 28, 2004. OWNERS SHOULD CONTACT MITSUBISHI AT 1-888-648-7820.
ON CERTAIN SPORT UTILITY VEHICLES LOCATED IN THE CARIBBEAN, DUE TO A SOFTWARE PROGRAMMING ERROR IN THE ELECTRONIC TIMING AND CONTROL SYSTEM (ETACS), WHILE USING THE INTERMITTENT WIPER MODE, THE INTERMITTENT WIPER SWEEP TIME INTERVAL MAY INCREASE AS MUCH AS 6.8 SECOND BETWEEN WIPER SWEEPS.
Consequence & remedy
Consequence: IF THIS OCCURS DURING SEVERE WEATHER AND DURING VEHICLE'S HIGH-SPEED OPERATION, THE DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD LEAD TO A CRASH.
Remedy: DEALERS WILL REPLACE THE ETACS MODULE. OWNER NOTIFICATION BEGAN NOVEMBER 14, 2003. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-800-981-0452.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2004 Mitsubishi Outlander Problems, Complaints & Recalls | Skip That Year