2000 Mitsubishi Eclipse

ALSO THE PERSON THAT DID THE SUNVISOR RECALL REPAIR GAVE ME A DIRTY AND/ OR USED PASSENGER SIDE SUN VISOR TETHER STRAP ASSEMBLY. I WAS ALSO CHARGED 130 DOLLARS FOR A MISCELLANEOUS DIAGNOSTIC WHICH STATES COULD NOT DUPLICATE CUSTOMERS CONCERN AT THIS TIME AND I WOULD LIKE TO HAVE THAT SAME 130 DOLLARS REFUNDED BACK TO ME AND THE $160 DOLLARS FOR AIR CONDITIONING INSPECTION DEDUCTED FROM THE COSTS OF REPAIRS. I HAD PREVIOUSLY TAKEN THIS VEHICLE TOTOWSONTOWNE GARAGE IN TOWSON MD. FOR SERVICE AND WAS INFORMED TO HAVE THE AIR CONDITIONING UNIT SERVICED BY MITSUBISHI BECAUSE HE COULD NOT LOCATE WHERE THE WIRING WAS FOR OR LEADING TO THE COMPRESSOR. TOWSONTOWNE GARAGE NEVER MENTIONED ANYTHING ABOUT NEEDING A CONDENSER OR TIMING BELTS ON JULY 22ND 2020.

WHEN ATTEMPTING TO START THE VEHICLE AFTER DRIVING FOR A WHILE THE CAR WOULD NOT START. I WOULD HAVE TO MOVE THE CABLE HARNESS AND CLAMP AROUND THE BATTERY POSTS TO GET A GOOD CONNECTION SO THE CAR WOULD START. I COULD NOT TIGHTEN THE NUT AND BOLT ANY FURTHER WITHOUT BREAKING THE BOLT THAT SECURED THE CLAMP AROUND THE BATTERY POST. I COULD NOT GET MY AIR CONDITIONING UNIT TO WORK SINCE AUGUST OF 2019 WHEN PARKING MY VEHICLE, THEN REMOVING MY KEY FROM THE IGNITION, THEN OPENING THE DOOR TO EXIT THE VEHICLE, THE HORN ACTIVATED AND WOULD NOT STOP UNTIL REMOVING THE CLAMPS TO THE BATTERY POSTS. THE FRONT LIGHTS WOULD START TO FLASH IF ALL DOORS WERE LOCKED AND THE CAR WAS IN PARK AND THE TRUNK DOOR WAS OPENED WITH KEY. THE PASSENGER SIDE WINDOW WOULD NOT AT TIMES OPERATE EVEN AFTER THE REGULATOR AND MOTOR WAS REPLACED. THE KEY PHOS WOULD NOT LOCK MY CAR AND THE CAR WOULD NOT FLASH FRONT AND TAIL LIGHTS OR CHIRP TO RECOGNIZE LOCKING SIGNAL FROM THE KEY PHOS. THE DASHBOARD ILLUMINATES EXCEPT FOR THE FUEL GAUGE SIDE. THE CLOCK LIGHT DIMS WHEN THE CAR KEY IS PLACED IN THE STARTING POSITION FROM PARK AND WHILE RUNNING THEN BRIGHTENS WHEN THE CAR KEY IS PLACED IN THE OFF POSITION AND AT PARK. THE CAR WAS RUNNING BETTER BEFORE BEING INSPECTED AT JERRY'S MITSUBISHI AT 1906 EAST JOPPA ROAD BALTIMORE MD. 21234 BETWEEN 12-4 P.M. ON 29 JULY 2020. I WAS EXPECTING TO HAVE MY VEHICLE REPAIRED AT THE TIME OF MY APPOINTMENT AND WAS TOLD THAT THE PERSON WHO HAD INSPECTED MY VEHICLE HAD LEFT FOR THE DAY AND THAT SOME OF THE PARTS THAT WERE NEEDED FOR REPAIR HAD TO BE ORDERED. I SPECIFICALLY TOLD THE PERSON WHO DID THE INSPECTION THAT I BELEIVED I KNEW WHAT THE PROBLEMS WERE COMING FROM AND THAT I LOOKED INTO THE NHTSA WEBSITE AND SAW THAT THIS VEHICLE WAS HAVING THE SAME PROBLEMS AS THE NHTSA CAMPAIGN NUMBER 99V333001.

1) A COMMON ISSUE ACCORDING TO THE FORUMS AND FACEBOOK GROUPS, THE STRUT TOWERS RUST THROUGH WHICH PRESENTS A SAFETY ISSUE WHEN CONSIDERING THAT THE SUSPENSION IS CONNECTED TO THE STEERING WHICH COULD PUT AN INDIVIDUAL OR OTHERS ON THE ROAD AT RISK 2) YET ANOTHER COMMON ISSUE, THE DASH AND ASSOCIATED BEZELS CRACK OVER TIME. THERE HAS BEEN NO SOLUTION OR ALTERNATIVE TO COMPLETE REPLACEMENT FROM ANYONE, INCLUDING (I'M SURE) MITSUBISHI.

THE CAR MAKES A SOUND IN THE REAR WHEN I MAKE A TURN.THE TURNING RADIUS IS VERY BAD.I WOULDN'T DO A U TURN WITH IT.THE OTHER ISSUE IS THAT THE A/C STOPPED WORKING ON A VERY HOT DAY.WHEN I TURNED ON THE A/C THE CAR TURNED OFF THIS ALMOST CAUSED A ACCIDENT DUE TO THE SUDDEN STOP.THE DASHBOARD IS ALL CRACKED.OTHER THAN THAT THE CAR SEEMS GOOD.EVERYTHING ELSE ABOUT THE CAR I DO LIKE.THE PAINT IS PEELING OFF AND THERE SEEMS TO BE SOME RUST.

TL*THE CONTACT OWNS A 2000 MITSUBISHI ECLIPSE. THE CONTACT'S VEHICLE IS BLACK. OVER A PERIOD OF TIME, THE PAINT BEGAN CHIPPING IN A VERY PROGRESSIVE MANNER. THE DEALER STATED THAT WHEN THE VEHICLE WAS MANUFACTURED IT DID NOT HAVE A CLEAR COATING, WHICH WAS CAUSING THE PAINT TO ABNORMALLY CHIP. THE MANUFACTURER DID NOT ASSIST BECAUSE THE VEHICLE EXCEEDED ITS WARRANTY. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 99,000.

MY 2000 MITSUBISHI ECLIPSE CONTINUES TO BE AN UNSAFE VEHICLE. INCIDENCES THAT I ASSUMED WERE PART OF REGULAR WEAR AND TEAR ARE ACTUALLY RELATED TO MULTIPLE RECALLS. WHEN I SHARED THIS INFORMATION WITH MITSUBISHI, THEY DECIDED IT WAS NOT THEIR FAULT, WITHOUT EVEN LOOKING AT MY CAR. I PROVIDED NUMEROUS MATERIALS TO SUPPORT MY CONCLUSION, IN ADDITION TO OFFERING PHOTOGRAPHIC EVIDENCE OF MY MOST RECENT SITUATION. I AM DISAPPOINTED WITH BOTH MY VEHICLE AND THE CUSTOMER SERVICE I RECEIVED WHILE TRYING TO RESOLVE MY CONCERN. *TR

CAR IS A 2000 ECLIPSE, BLACK. IN 2006 THE CLEAR COAT BEGAN TO CRACK THEN FLAKE OFF. STARTED ON ROOF THEN STARTED ON HOOD, TRUNK, AND PANELS ABOVE WINDOWS. THE FRONT AND BACK BUMPERS ARE NOT AFFECTED. WITHIN 6 MONTHS THE SPOTS GREW LARGER AND THE CLEAR COAT ON THE ROOF IS ABOUT 70% GONE. CALLED MITSUBISHI, THEY SAID GO TO DEALER. I WENT, THEY TOOK PICTURES. MITSUBISHI SAID AT FIRST THEY WENT BY A CASE BY CASE BASIS, DIDN'T MATTER THAT IT WAS A 2000 MODEL. THEN THEY TOLD ME THEY WOULDN'T HELP ME BECAUSE IT WAS TOO FAR OUT OF WARRANTY. CONTRADICTING STATEMENT FROM THE SAME REPRESENTATIVE. THERE HAVE TV REPORTS DONE ON THE PAINT PROBLEM AND THERE ARE WEBSITES DEDICATED TO THIS PROBLEM. MYMITSUBISHIPAINTPROBLEM.COM THIS IS NOT AN ISOLATED INCIDENT. THERE ARE THOUSANDS OF CUSTOMERS MITSUBISHI IS IGNORING. *JB