2000 Mitsubishi Eclipse

The contact owns a 2000 Mitsubishi Eclipse. The contact stated that while parking the vehicle, the turn signal and headlights failed. The contact stated that the high beam failed to operate correctly whether the vehicle was turned or not. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 99V305001 (Exterior Lighting, Visibility). The manufacturer was not notified of the failure. The failure mileage was 140,000.

TL* THE CONTACT OWNS A 2000 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE UPPER STRUT TOWER WAS SEVERELY CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AND INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

ALSO THE PERSON THAT DID THE SUNVISOR RECALL REPAIR GAVE ME A DIRTY AND/ OR USED PASSENGER SIDE SUN VISOR TETHER STRAP ASSEMBLY. I WAS ALSO CHARGED 130 DOLLARS FOR A MISCELLANEOUS DIAGNOSTIC WHICH STATES COULD NOT DUPLICATE CUSTOMERS CONCERN AT THIS TIME AND I WOULD LIKE TO HAVE THAT SAME 130 DOLLARS REFUNDED BACK TO ME AND THE $160 DOLLARS FOR AIR CONDITIONING INSPECTION DEDUCTED FROM THE COSTS OF REPAIRS. I HAD PREVIOUSLY TAKEN THIS VEHICLE TOTOWSONTOWNE GARAGE IN TOWSON MD. FOR SERVICE AND WAS INFORMED TO HAVE THE AIR CONDITIONING UNIT SERVICED BY MITSUBISHI BECAUSE HE COULD NOT LOCATE WHERE THE WIRING WAS FOR OR LEADING TO THE COMPRESSOR. TOWSONTOWNE GARAGE NEVER MENTIONED ANYTHING ABOUT NEEDING A CONDENSER OR TIMING BELTS ON JULY 22ND 2020.

WHEN ATTEMPTING TO START THE VEHICLE AFTER DRIVING FOR A WHILE THE CAR WOULD NOT START. I WOULD HAVE TO MOVE THE CABLE HARNESS AND CLAMP AROUND THE BATTERY POSTS TO GET A GOOD CONNECTION SO THE CAR WOULD START. I COULD NOT TIGHTEN THE NUT AND BOLT ANY FURTHER WITHOUT BREAKING THE BOLT THAT SECURED THE CLAMP AROUND THE BATTERY POST. I COULD NOT GET MY AIR CONDITIONING UNIT TO WORK SINCE AUGUST OF 2019 WHEN PARKING MY VEHICLE, THEN REMOVING MY KEY FROM THE IGNITION, THEN OPENING THE DOOR TO EXIT THE VEHICLE, THE HORN ACTIVATED AND WOULD NOT STOP UNTIL REMOVING THE CLAMPS TO THE BATTERY POSTS. THE FRONT LIGHTS WOULD START TO FLASH IF ALL DOORS WERE LOCKED AND THE CAR WAS IN PARK AND THE TRUNK DOOR WAS OPENED WITH KEY. THE PASSENGER SIDE WINDOW WOULD NOT AT TIMES OPERATE EVEN AFTER THE REGULATOR AND MOTOR WAS REPLACED. THE KEY PHOS WOULD NOT LOCK MY CAR AND THE CAR WOULD NOT FLASH FRONT AND TAIL LIGHTS OR CHIRP TO RECOGNIZE LOCKING SIGNAL FROM THE KEY PHOS. THE DASHBOARD ILLUMINATES EXCEPT FOR THE FUEL GAUGE SIDE. THE CLOCK LIGHT DIMS WHEN THE CAR KEY IS PLACED IN THE STARTING POSITION FROM PARK AND WHILE RUNNING THEN BRIGHTENS WHEN THE CAR KEY IS PLACED IN THE OFF POSITION AND AT PARK. THE CAR WAS RUNNING BETTER BEFORE BEING INSPECTED AT JERRY'S MITSUBISHI AT 1906 EAST JOPPA ROAD BALTIMORE MD. 21234 BETWEEN 12-4 P.M. ON 29 JULY 2020. I WAS EXPECTING TO HAVE MY VEHICLE REPAIRED AT THE TIME OF MY APPOINTMENT AND WAS TOLD THAT THE PERSON WHO HAD INSPECTED MY VEHICLE HAD LEFT FOR THE DAY AND THAT SOME OF THE PARTS THAT WERE NEEDED FOR REPAIR HAD TO BE ORDERED. I SPECIFICALLY TOLD THE PERSON WHO DID THE INSPECTION THAT I BELEIVED I KNEW WHAT THE PROBLEMS WERE COMING FROM AND THAT I LOOKED INTO THE NHTSA WEBSITE AND SAW THAT THIS VEHICLE WAS HAVING THE SAME PROBLEMS AS THE NHTSA CAMPAIGN NUMBER 99V333001.

1) A COMMON ISSUE ACCORDING TO THE FORUMS AND FACEBOOK GROUPS, THE STRUT TOWERS RUST THROUGH WHICH PRESENTS A SAFETY ISSUE WHEN CONSIDERING THAT THE SUSPENSION IS CONNECTED TO THE STEERING WHICH COULD PUT AN INDIVIDUAL OR OTHERS ON THE ROAD AT RISK 2) YET ANOTHER COMMON ISSUE, THE DASH AND ASSOCIATED BEZELS CRACK OVER TIME. THERE HAS BEEN NO SOLUTION OR ALTERNATIVE TO COMPLETE REPLACEMENT FROM ANYONE, INCLUDING (I'M SURE) MITSUBISHI.

RECALL NOTICE 99V305001 THE TURN SIGNALS WONT CANCEL AND WONT STAY ON AND THE HEADLIGHTS STAY ON. I CONTACTED THE DEALER AND MITSUBISHI CUSTOMER SERVICE 800 222-0037 AND BOTH SAY MY CAR IS NOT PART OF THE RECALL. THE TURN SIGNALS DON'T WORK WHEN THE CAR IS IN MOTION AND THE HEADLIGHTS STAY ON WHEN I PARKED AND TURNED OFF THE CAR.

THE CAR MAKES A SOUND IN THE REAR WHEN I MAKE A TURN.THE TURNING RADIUS IS VERY BAD.I WOULDN'T DO A U TURN WITH IT.THE OTHER ISSUE IS THAT THE A/C STOPPED WORKING ON A VERY HOT DAY.WHEN I TURNED ON THE A/C THE CAR TURNED OFF THIS ALMOST CAUSED A ACCIDENT DUE TO THE SUDDEN STOP.THE DASHBOARD IS ALL CRACKED.OTHER THAN THAT THE CAR SEEMS GOOD.EVERYTHING ELSE ABOUT THE CAR I DO LIKE.THE PAINT IS PEELING OFF AND THERE SEEMS TO BE SOME RUST.