Lower Engine Support and Passenger Engine Mount damaged as per routine inspection by dealer in Feb2025. Never diagnosed before. Repair done by independent service center in Feb2025 and I have receipt of approximately 1K. Also, since 22feb2025, I am not able to add fuel to the tank because the pump stops constantly and causes sp…
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Lower Engine Support and Passenger Engine Mount damaged as per routine inspection by dealer in Feb2025. Never diagnosed before. Repair done by independent service center in Feb2025 and I have receipt of approximately 1K. Also, since 22feb2025, I am not able to add fuel to the tank because the pump stops constantly and causes spill of fuel. This can cause fire. Never happened before. Tried at least 4 different gas station and same result. Dealer charges over $200 to perform inspection/diagnostics. Not done yet. Repairs to fuel tank are in the thousands. No warning in the car dashboard for none of the issues. Car with less than 80k miles.
NHTSA ODI #11644422
78,000 miles · Apr 19, 2023
EngineEngine And Engine Cooling
The contact owns a 2015 Mini Cooper. The contact stated that after the vehicle was taken to a local dealer for a routine oil change, the mechanic also determined that the valve cover gasket needed to be replaced and an unknown engine software needed to be updated. The vehicle was not repaired. The manufacturer was made aware of …
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The contact owns a 2015 Mini Cooper. The contact stated that after the vehicle was taken to a local dealer for a routine oil change, the mechanic also determined that the valve cover gasket needed to be replaced and an unknown engine software needed to be updated. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 78,000.
NHTSA ODI #11517933
Mileage unknown · Jul 31, 2021
Engine
Crankshaft Pulley burnt while driving. Could not accelerate. Car threw overheating codes and AC blew hot air. Battery Charging Malfunction error shown as well.
NHTSA ODI #11427300
78,000 miles · Jul 27, 2021
Engine
The contact owns a 2015 Mini Copper The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the fuel tank needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was n…
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The contact owns a 2015 Mini Copper The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the fuel tank needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 78,000. The Vin was not available
NHTSA ODI #11426647
50,000 miles · Oct 22, 2020
Engine
CRANKSHAFT PULLEY WENT OUT AT 50,000 MILES WHILE IN MOTION MAKING CAR OVERHEAT.
NHTSA ODI #11365676
37,499 miles · Jan 4, 2020
EnginePower Train
12/19/19 I BROUGHT MY VEHICLE TO HAVE 2 FRONT TIRES REPLACED HAD THEM MOUNT AND BALANCED AND A FRONT ALIGNMENT DONE. THE DEALER ALSO COMPLETED MULTI POINT VEHICLE CHECK. I GET HOME. THE CAR SITS STILL SATURDAY. I START IT SATURDAY AT 1:30PM AND GET READY TO PULL OUT OF DRIVE WAY. WARNING LIGHT COMES ON DASH STATING BATTERY IS NO…
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12/19/19 I BROUGHT MY VEHICLE TO HAVE 2 FRONT TIRES REPLACED HAD THEM MOUNT AND BALANCED AND A FRONT ALIGNMENT DONE. THE DEALER ALSO COMPLETED MULTI POINT VEHICLE CHECK. I GET HOME. THE CAR SITS STILL SATURDAY. I START IT SATURDAY AT 1:30PM AND GET READY TO PULL OUT OF DRIVE WAY. WARNING LIGHT COMES ON DASH STATING BATTERY IS NOT CHARGING. STOP CAREFULLY. CONSULT NEAREST SERVICE CENTER. I CONTACTED SERVICE ADVISOR. HE STATED TO DRIVE IT BACK AND THEY WILL GIVE A LOANER. I SAID NO! THE VEHICLE ISN'T DRIVE ABLE AND I DON'T FEEL SAFE. HE STATED THEY CLOSE IN 30 MINUTES. I WANTED TO SPEAK TO UPPER MANAGEMENT. NO ONE WAS AVAILABLE HE STATED. I SAID I WOULD CALL BACK MONDAY DECEMBER23 2019. I SPOKE TO RECEPTIONIST WHO MAKES APPOINTMENTS. SHE HAD AVAILABLE SPOT ON THURSDAY DECEMBER26,2019. I TOLD HER I WILL HAVE IT TOWED THAT THURSDAY. I GET THERE TOLD THEM ABOUT THE MESSAGE THAT CAME ON DASH. I WAS GOING TO HAVE TO REPLACE BATTERY AND NEEDED A BRAKE FLUSH AND OH BY THE WAY LOOKS LIKE YOUR PULLEY WENT OUT. THE VEHICLE ONLY HAD 37,502 MILES. I HAVE NEVER HEARD OF A PULLEY BEING REPLACE AT THIS MILEAGE. I CONTACTED CUSTOMER RELATIONS FOR BMW MINI THAT FRIDAY. THEY SAID THEY WILL CONTACT IN 1 BUSINESS DAY. THEY DID SAY THERE IS AN OPEN CASE. THEY WILL CONTACT JAN 7. I WAS IN A LOANER FOR 6 DAYS. I SPOKE TO SERVICE MANAGER TUES 31,2019 WHICH WAS NEW YEAR'S EVE. SHE STATED THE DEALERSHIP WILL GIVE 20% DISCOUNT AND BMW MINI WILL STILL CONTACT ME IF THEY ARE GOING TO ASSIST. I MENTIONED TO THEM ABOUT THE DEFECTED PULLEYS ON 2002 THRU 2006 MODELS. THEY WILL LOOK INTO IT.
NHTSA ODI #11297064
Mileage unknown · Mar 26, 2019
Engine
PURCHASED VEHICLE NOVEMBER 2017. CAR WAS PARKED AND WHEN I STARTED ENGINE THERE WAS A LOUD NOISE. I TOOK IT IMMEDIATELY TO MINI COOPER SERVICE. WAS TOLD THE PASSENGER SIDE ENGINE MOUNT HAD COLLAPSED AND IT HAS ALSO CAUSED DAMAGE TO THE HEAT SHIELD FOR THE TURBO. HOW IS THIS POSSIBLE? NO SIGNS OR PRIOR PROBLEMS. MY MAINTENAN…
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PURCHASED VEHICLE NOVEMBER 2017. CAR WAS PARKED AND WHEN I STARTED ENGINE THERE WAS A LOUD NOISE. I TOOK IT IMMEDIATELY TO MINI COOPER SERVICE. WAS TOLD THE PASSENGER SIDE ENGINE MOUNT HAD COLLAPSED AND IT HAS ALSO CAUSED DAMAGE TO THE HEAT SHIELD FOR THE TURBO. HOW IS THIS POSSIBLE? NO SIGNS OR PRIOR PROBLEMS. MY MAINTENANCE HAS ALWAYS BEEN UP TO DATE. WHEN IT HAPPENED THE VEHICLE WAS PARKED, HEARD THE RADDLEING.
NHTSA ODI #11191649
52,000 miles · Jan 3, 2019
Engine
TL* THE CONTACT OWNS A 2015 MINI COOPER. THE CONTACT TOOK THE VEHICLE TO ORLANDO MINI COOPER (350 S. LAKE N. DESTINY DR, ORLANDO, FL) FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THE ENGINE MOUNTS WERE CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,…
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TL* THE CONTACT OWNS A 2015 MINI COOPER. THE CONTACT TOOK THE VEHICLE TO ORLANDO MINI COOPER (350 S. LAKE N. DESTINY DR, ORLANDO, FL) FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THE ENGINE MOUNTS WERE CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS UNKNOWN.
NHTSA ODI #11164732
70,000 miles · Aug 8, 2018
Engine
TIMING BELT DEFECTIVE LEADING TO SERIOUS ENGINE FAILURE REQUIRING REPLACEMENT. WITHIN TWO WEEKS OF REPLACEMENT ENGINE AGAIN WAS DEFECTIVE REQUIRING A SECOND REPLACEMENT.
NHTSA ODI #11118596
35,600 miles · Dec 16, 2017
EngineFuel/propulsion System
EXCESSIVE CARBON BUILD UP ON ENGINE INTAKE PORTS AT 35K MILES. CAR PURCHASED NEW, HAS OIL CHANGES BY DEALER EVERY 5K MILES, AND IS FILLED WITH 92 OCTANE GAS. LOTS OF PEOPLE POSTED ON INTERNET OVER LAST 7-8 YEARS THAT MINIS ARE PRONE TO THIS ISSUE AND BMW HASN'T RESOLVED IT. WHEN ASKED IF THIS SHOULD BE ROUTINE MAINTENANCE, IF TH…
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EXCESSIVE CARBON BUILD UP ON ENGINE INTAKE PORTS AT 35K MILES. CAR PURCHASED NEW, HAS OIL CHANGES BY DEALER EVERY 5K MILES, AND IS FILLED WITH 92 OCTANE GAS. LOTS OF PEOPLE POSTED ON INTERNET OVER LAST 7-8 YEARS THAT MINIS ARE PRONE TO THIS ISSUE AND BMW HASN'T RESOLVED IT. WHEN ASKED IF THIS SHOULD BE ROUTINE MAINTENANCE, IF THIS WAS DRIVING OR FUEL ISSUES, DEALER SAID NONE OF THE ABOVE. YET RESOLVING THIS ISSUE IS ABOUT A $600-1000K REPAIR! THIS EITHER NEEDS TO BE A ROUTINE MAINTENANCE, RECALL OR SERVICE BULLETIN PUT OUT TO OWNERS/DEALERS. BMW NEEDS TO OWN UP TO THIS ISSUE.
BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper Hardtop 2 door vehicles manufactured February 25, 2014, to May 16, 2015, 2014-2015 MINI Cooper S Hardtop 2 door vehicles manufactured March 28, 2014, to May 9, 2015, 2015 MINI Cooper Hardtop 4 door vehicles manufactured October 17, 2014, to June 2, 2015, and 2015 MINI Cooper S Hardtop 4 door vehicles manufactured November 24, 2014, to June 11, 2015. During a service appointment, the affected vehicles received replacement front passenger seat cushions (which contain integral Capacitive Interior Sensing (CIS) functions). The CIS functions may have been incorrectly calibrated, and if so, would cause impaired occupant classification and thus inappropriate air bag activation/deactivation.
Consequence & remedy
Consequence: Inappropriate air bag activation/deactivation can increase the risk of occupant injury in the event of a vehicle crash.
Remedy: MINI will notify owners, and dealers will inspect and, if necessary, replace the front passenger seat cushion, free of charge. The recall began on December 28, 2015. Owners may contact MINI customer service at 1-866-825-1525 .
Additional source detail variants (2)
Seats
BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper Hardtop 2 door vehicles manufactured February 25, 2014, to May 16, 2015, 2014-2015 MINI Cooper S Hardtop 2 door vehicles manufactured March 28, 2014, to May 9, 2015, 2015 MINI Cooper Hardtop 4 door vehicles manufactured October 17, 2014, to June 2, 2015, and 2015 MINI Cooper S Hardtop 4 door vehicles manufactured November 24, 2014, to June 11, 2015. During a service appointment, the affected vehicles received replacement front passenger seat cushions (which contain integral Capacitive Interior Sensing (CIS) functions). The CIS functions may have been incorrectly calibrated, and if so, would cause impaired occupant classification and thus inappropriate air bag activation/deactivation.
Consequence: Inappropriate air bag activation/deactivation can increase the risk of occupant injury in the event of a vehicle crash.
Remedy: MINI will notify owners, and dealers will inspect and, if necessary, replace the front passenger seat cushion, free of charge. The recall began on December 28, 2015. Owners may contact MINI customer service at 1-866-825-1525 .
Air Bags:sensor:occupant Classification
BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper Hardtop 2 door vehicles manufactured February 25, 2014, to May 16, 2015, 2014-2015 MINI Cooper S Hardtop 2 door vehicles manufactured March 28, 2014, to May 9, 2015, 2015 MINI Cooper Hardtop 4 door vehicles manufactured October 17, 2014, to June 2, 2015, and 2015 MINI Cooper S Hardtop 4 door vehicles manufactured November 24, 2014, to June 11, 2015. During a service appointment, the affected vehicles received replacement front passenger seat cushions (which contain integral Capacitive Interior Sensing (CIS) functions). The CIS functions may have been incorrectly calibrated, and if so, would cause impaired occupant classification and thus inappropriate air bag activation/deactivation.
Consequence: Inappropriate air bag activation/deactivation can increase the risk of occupant injury in the event of a vehicle crash.
Remedy: MINI will notify owners, and dealers will inspect and, if necessary, replace the front passenger seat cushion, free of charge. The recall began on December 28, 2015. Owners may contact MINI customer service at 1-866-825-1525 .
BMW of North America, LLC (BMW) is recalling certain model year 2014-2016 MINI Cooper S and MINI Cooper two-door vehicles, 2015-2016 MINI John Cooper Works and MINI Cooper S and MINI Cooper four-door vehicles and 2014-2015 BMW i3 vehicles. Due to a manufacturing error, the passenger frontal air bag may not deploy properly in a low speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: In the event of a vehicle crash, an air bag that does not deploy properly increases the risk of injury to the front seat passenger.
Remedy: MINI and BMW will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began on November 25, 2015. Owners may contact MINI customer service at 1-866-825-1525 and BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper and MINI Cooper S Hardtop 2 Door vehicles and 2015 MINI John Cooper Works Hardtop 2 Door vehicles. The affected vehicles do not meet the side impact performance requirements for the rear seat passengers. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Consequence & remedy
Consequence: If the side impact performance requirements are not met, rear seat passengers may be at a higher risk of injury during a crash.
Remedy: MINI will notify owners, and dealers will install additional energy absorption material between the rear interior side panels and the exterior vehicle body, free of charge. The recall began on September 4, 2015. Owners may contact MINI customer service at 1-866-825-1525. Note: this recall supersedes 14V-815.
BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper Hardtop two door vehicles manufactured December 1, 2013, to December 14, 2014. The affected vehicles may have been manufactured with an incorrect maximum capacity weight stated on the Tire Information Placard. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less."
Consequence & remedy
Consequence: The maximum weight listed on the label is incorrect (too low) and therefore does not comply with Federal Regulations.
Remedy: MINI will notify owners, and dealers will replace the incorrect labels with corrected labels, free of charge. Owners were mailed interim notification on March 18, 2015. The recall began on October 15, 2015. Owners may contact MINI customer service at 1-866-825-1525.
BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper Hardtop 2 Door, and Cooper S Hardtop 2 Door vehicles manufactured January 6, 2014, to October 17, 2014. During service appointments, dealers may have inadvertently reprogrammed the transmission control unit with software that may allow drivers to exit the vehicle when the transmission is not in Park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the driver exits the vehicle without the transmission being in Park, the vehicle could roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: MINI will notify owners, and dealers will reprogram the transmission control module with the correct software, free of charge. The recall February 4, 2015. Owners can contact MINI customer service at 1-866-825-1525.
BMW of North America, LLC (BMW) is recalling certain model year 2015 MINI Cooper Hardtop 2 Door vehicles manufactured August 12, 2014, to September 2, 2014. In the affected vehicles, the driver and front passenger seatback adjustment mechanism may not be fully engaged.
Consequence & remedy
Consequence: If the seatback adjustment mechanism is not fully engaged, the seatback may fold during a rear impact collision, increasing the risk of injury to the seat occupant.
Remedy: MINI will notify owners, and dealers will re-align and re-tighten the seatback adjustment mechanisms, free of charge. The recall began December 29, 2014. Owners can contact MINI customer service at 1-866-825-1525.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
AQ15004 · BMW Safety Act Violations
Opened Sep 24, 2015 · Closed Oct 2, 2017
Status: closed (inferred from source dates) · Structure
In a Consent Order executed on December 17, 2015, BMW of North America, LLC (BMW NA) admitted that it violated the Safety Act by: failing to conduct a timely recall for Recall No. 15V-450; failing to file certain quarterly recall reports in a timely manner; failing to timely notify vehicle owners of the existence of a defect or noncompliance; failing to promptly advise NHTSA of delays with the beginning or completion dates for mailing owner or dealer notifications; and failing to timely submit copies to NHTSA of communications relating to recalls.As part of the Consent Order, NHTSA imposed a total civil penalty of $40 million against BMW NA for its violations of the Safety Act.The civil penalty consists of a cash payment, monetary performance obligations, and stipulated penalties.BMW NA paid the $10 million cash penalty on February 12, 2016.Failure to comply with the terms of the Consent Order or the Safety Act will result in portions of the stipulated penalties coming due.The Consent Order required BMW NA to appoint an independent safety consultant to assist BMW NA in developing best practices for complying with the Safety Act and evaluating safety issues under consideration by BMW NA.BMW NA was also required to develop a program to train dealers on the importance of complying with the prohibition on selling unremedied vehicles under recall, improve dealers' access to information necessary to maximize completion of open recalls, and invest in a pilot program to determine whether BMW NA can use data analytics to detect emerging safety defect trends.The population listed in this closing resume is based on BMW NA's untimely recall and does not include other issues addressed by the Consent Order, which relate to BMW NA's safety processes.Based on the Consent Order, BMW NA's admissions that it violated the law, and its ongoing performance obligations, this audit query investigation, AQ15-004, is closed. Closure of this AQ has no bearing on the terms of the Consent Order, including BMW NA's ongoing performance obligations or legal obligations, and does not represent a determination by NHTSA as to BMW NA's performance under the Consent Order to date.
AQ15003 · International Autos, Inc. / Mini Recall
Opened Aug 18, 2015 · Closed Aug 23, 2016
Status: closed (inferred from source dates) · Equipment:other:labels
The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell and deliver a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ?? 30112(a), 30120(i)).NHTSA opened AQ15-003 to determine whether International Autos, Inc. of West Allis, Wisconsin complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act). NHTSA received information that International Autos sold and delivered at least one new model year (MY) 2015 Mini Cooper 2-door hardtop vehicle to a customer without having had all required safety recall repairs performed on that vehicle. NHTSA opened this investigation and then issued an information request (IR) to International Autos on August 20, 2015.A copy is of this request is in this investigation's file, together with a public copy of International Autos' response.A careful review of the information supplied confirm that International Autos sold and delivered at least eleven new vehicles with outstanding safety recalls on them. Under a Settlement Agreement dated April 26, 2016, International Autos committed to take concrete actions to improve its processes for verifying that prior to sale and delivery of any new vehicle International Autos has confirmed that the vehicle is not subject to an un-remedied recall. International Autos confirmed that it had engaged in these processes since June 25, 2015.International Autos also committed that it now also checks for open recalls on every customer vehicle brought in for service, and that it checks for open recalls on every used trade-in vehicle, regardless of make or model, and takes steps to have all used trade-in vehicles repaired prior to retail sale. International Autos admitted to violating the prohibition on sales of new vehicles with open recalls, and agreed to pay civil penalties in the amount of $40,000.This Audit Query is closed.
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