2012 Mini Cooper

Mini BMW is fully aware of an issue with their OC3 detection mat on the passengers side and offered a extended warranty of 10 years/ 100k miles. This is insufficient coverage for a crucial saftey part and has led to a grey market production of occupancy detection mats "emulators" which are being sold online as the only way to have your airbag system "functional".

I went to have my 2012 mini coopers footwell control module replaced because it was recalled. They did not replace it because they said they found no corrosion and then marked my vehicle as the recall being fixed. When I left the dealership my blinkers or highbeans would not turn on as well as my four way flashers either. And that is dangerous. When I got home I took the cover off the footwell control module and found corrosion on the plug for it. There was also 9 codes for that when I scanned the vehicle and now is trying to charge me for a recalled part that they did not replace!

We purchased this vehicle used. It is a 2012 Mini Cooper hardtop and was owned by several owners in the Canada, NY and NJ area before being brought to FL and ultimately sold to us. This defect has been known since May, 2023, yet BMW/Mini has done nothing to rectify the problem. The FRM module failed immediately after we got the car which rendered it undriveable because the power windows, power door locks, turn signals and key fob were inoperable. We called BMW/Mini about the vehicle being inoperable and unsafe to drive and were told to take it to a repair facility to get the module replaced, which we did. We had to tow it there because it was not safe to drive. We were told we would be reimbursed for the repairs, since this was in fact a documented safety recall #23V-337 Footwell Control Module-FRM. After paying $759.18 for the repairs, I submitted the invoice and the requested information to BMW/Mini just to have them deny my request for reimbursement because they say after an entire year since the notice that there is no remedy available. This is unacceptable!! I could not drive this car without having this module replaced and I am sure I'm not alone in this situation. BMW/Mini should reimburse me for the repairs they instructed me to get done. They point blank LIED to me by stating the repairs would be reimbursed due to this being a safety recall. This is going to turn into a class action lawsuit because BMW/Mini refuses to accept responsibility for their faulty vehicles! This will be just another lawsuit to add to their collection.

The clutch has been a problem. The clutch wears out prematurely, causing loss of acceleration, which caused loss of power trying to merge into freeway traffic, which nearly resulted in a collision with a semi. Looking up repair or replacement information, it appears this is a common problem that Mini has, some people were replacing the clutch 3 times before 50,000 miles, and also refusing to honor their warranty, claiming it’s the user fault. I got a quote from Mini Cooper in Tacoma, to replace the clutch, and I was quoted $3400. I paid $12,000 for my Mini Cooper. To change it myself is about impossible due to ‘special’ tools required. I think this is scam set up to get money. It is very unsafe to lose acceleration in places where it’s vital like freeway merging. If people cannot afford to get these these fixed then that’s another safety issue. I’m now stuck figuring out how to get this fixed. Please look into this.

The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that whenever it rained, several unknown warning lights illuminated, and the power windows failed to function as needed. The contact stated that after turning off the vehicle and attempting to restart the vehicle, the vehicle failed to restart. The contact stated that occasionally the battery would become drained and required the vehicle to be jumpstarted. The contact had spoken to a service manager at the local dealer; however, the contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The failure mileage was approximately 142,000. VIN tool confirms parts not available.

The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.