2013 Mini Cooper

I DROVE AN AUTOMATIC 2013 CERTIFIED MINI COOPER OFF THE LOT WITH 33K PRIOR MILES. AFTER LESS THAN A WEEK, AND AFTER ONLY DRIVING A TOTAL OF 254 MILES, THE ACCELERATOR FAILED IN THE MIDDLE OF AN INTERSECTION. I DID NOT LOOSE ALL POWER, THE GAS PEDAL JUST QUIT RESPONDING WHILE I WAS DRIVING. ALL OTHER SYSTEMS IN THE CAR SEEMED FULLY RESPONSIVE/OPERATIONAL WITH EXCEPTION TO THE ACCELERATOR. THE ENGINE DID NOT REV AND THE CAR DID NOT RESPOND TO THE ACCELERATOR EVEN WHEN IT WAS PUSHED FULLY DOWN. MY CAR WAS MANUALLY PUSHED OUT OF THE INTERSECTION/TRAFFIC WITH HELP BY THE PERSON BEHIND ME. AFTER SAFELY TO THE SIDE OF THE ROAD, I TURNED OFF THE CAR. AFTER ABOUT 5 MINUTES I RESTARTED THE CAR AND THE GAS PEDAL WAS OPERATIONAL. THE FOLLOWING DAY I DROVE THE CAR BACK TO THE DEALER WITHOUT INCIDENT. THEY RE-CHECKED THE CERTIFICATION ITEMS AND WERE NOT ABLE TO DIAGNOSE THE PROBLEM. THEIR ERROR READERS DID NOT DETECT ANY CODES. PERPLEXED- THEY SENT THE INFORMATION TO THEIR TECHNICAL ENGINEERING DEPARTMENT. THE ENGINEERS CLAIM THAT IT IS A NEEDED SOFTWARE UPDATE THAT CAUSED THE ACCELERATOR FAILURE WHILE THE VEHICLE WAS IN MOTION. THE ENGINEERS ARE ASKING THAT THE MINI SERVICE DEPARTMENT UPDATE THE SOFTWARE AND DRIVE A BIT TO TEST THE VEHICLE. THE SITUATION THAT THE NEEDED SOFTWARE UPDATE CAUSED IS DANGEROUS. I HAVE SEEN POSTS FROM OTHER MINI COOPER DRIVERS WHO HAVE/ARE EXPERIENCING THIS ISSUE- YET THERE ARE NO RECALLS OR KNOWN SERVICE BULLETINS FOR THE HAZARDOUS PROBLEM. I DID NOTIFY MINI USA (CORPORATE) OF THE ACCELERATOR FAILURE. NOTES: THE CAR WAS VERY RECENTLY FULLY SERVICED/CERTIFIED WITH NO KNOW PROBLEMS, I HAD FUEL, I WAS IN DRIVE, THE CAR WAS IN MOTION, I WAS ATTEMPTING TO MAKE A LEFT TURN IN A RESIDENTIAL INTERSECTION, I WAS IN THE PROCESS OF ACCELERATING WHEN THE GAS PEDAL FAILED TO RESPOND FURTHER- I WAS IMMOBILIZED IN THE MIDDLE OF AN INTERSECTION.

TL* THE CONTACT OWNS A 2013 MINI COOPER. THE CONTACT STATED THAT THE WINDSHIELD WAS FRACTURED WITHOUT IMPACT. THE WINDSHIELD WAS NO LONGER ATTACHED TO THE VEHICLE AND WAS AT RISK OF COMPLETELY DETACHING. THE CONTACT INFORMED THE DEALER WHO STATED THEY WERE UNABLE TO REPLACE THE WINDSHIELD BECAUSE IT WAS NOT COVERED IN THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

I WAS INVOLVED IN A CAR ACCIDENT ON 10/15/2015 WHICH I REAR ENDED A PICKUP TRUCK. I WAS GOING ROUGHLY 45-50 MPH WHEN THE TRUCK IN FRONT SLAMMED THEIR BRAKES WHICH CAUSED ME TO CRASH INTO HIS REAR END OF THE TRUCK. THE FRONT OF THE CAR IS IN BAD SHAPE AND LUCKILY I WAS NOT INJURED. HOWEVER, THE AIRBAGS IN THE CAR DID NOT DEPLOY WHICH I FIND VERY DISTURBING.

FROM INITIAL DELIVERY THE SPEEDOMETER INDICATES A SPEED THAT IS 8% OVER ACTUAL. I HAVE FILED SEVERAL COMPLAINTS WITH MINI TO GET THIS CORRECTED. THEY TELL ME THEY HAVE BEEN TRYING TO CORRECT THE PROBLEM SINCE THE INTRODUCTION OF THE 2010 MODEL. IN ORDER TO ACCURATELY MONITOR MY SPEED, I USE AN APP ON MY IPHONE THAT USES GPS TO DISPLAY ACTUAL SPEED. WHEN USING THE IPHONE FOR THIS PURPOSE, I PLACE IT ON THE DASH. MY CONCERN IS THAT THE IPHONE CAN BE A DISTRACTION AND THUS A SAFETY HAZARD. I SUSPECT OTHER DRIVERS ARE USING THIS OR OTHER METHODS TO MONITOR THEIR ACTUAL SPEED. *TR

I JUST BOUGHT A BRAND NEW 2013 MINI COOPER LAST YEAR ON NOVEMBER 2012. SOMETIME DURING LAST WEEK SEPTEMBER 18, 2013, I DROVE HOME FROM WORK TURN OFF MY CAR BUT THE KEY WOULDN'T RELEASE. I HAVE TO PRESS MANY TIMES FOR IT TO RELEASE. THE NEXT DAY HEADING OUT TO WORK, START THE CAR BUT THE GEAR SHIFT GOT STUCK. IT WOULDN'T SHIFT TO REVERSE. I CALL THE DEALER TO MAKE AN APPOINTMENT TO SEE WHAT'S WRONG WITH THE CAR. THE MINI DEALER CALLED TO NOTIFY THAT THEY WILL NEED TO STAY OVERNIGHT AS IF THEY SAID THEY ARE WAITING FOR ONE PART TO COME IN. THE NEXT DAY THE DEALER CALL ME TO ADVISED THAT COFFEE HAD LEAKED INTO THE GEAR SHIFTER AND CAUSE THE FAILURE. AND TOLD ME IT WILL CAUSE $1,500 FOR PARTS AND LABOR TO FIX IT. THEY TOLD ME THAT THE WARRANTY WON'T COVER IT, IT WILL COME OUT FROM MY POCKET. SO I TOLD THEM NOT TO DO ANYTHING, THAT I WILL COME AND PICK UP THE CAR. *JS

THE WINDOW ON THE DRIVER'S SIDE STOPPED WORKING. IT IS AN AUTOMATIC WINDOW WITH A ONE-TOUCH FEATURE. AT FIRST, THE ONE-TOUCH FEATURE STOPPED WORKING. THEN NOTHING WORKED TO GET THE WINDOW TO GO UP OR DOWN. UPON PRESSING THE BUTTON THAT CONTROLS THIS WINDOW, THE WINDOW DID NOTHING AND A FAINT CLICKING SOUND COULD BE HEARD COMING FROM THE DRIVER'S DOOR/FOOTWELL AREA. I TOOK THIS CAR TO THE DEALERSHIP WHERE I BOUGHT IT. THEY KEPT IT FOR 3 BUSINESS DAYS. THE WINDOW WORKED WHEN I PICKED UP THE CAR AND CONTINUED TO WORK FOR ABOUT A WEEK AND A HALF. THEN THE WINDOW STOPPED WORKING ALTOGETHER. I RETURNED THE CAR TO THE SAME DEALERSHIP ON JULY 16, 2013. THE DEALERSHIP STILL HAS MY CAR, AND THE WINDOW HAS STILL NOT BEEN FIXED. *TR