2013 Mini Cooper

The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The fuel pump relay circuit board has a failed point in the soldering, causing the car to intermittently stall and die on the road. My safety was at risk because my car died randomly with no warning on a busy road. Can not even limp car to side of road. The part is being replaced by dealer where car was purchased, but a quick internet search provides thousands of similar results. There were no warning lights or any kind of code stored in the computer. I only had the car for one day before the car died so I am not aware of any prior warning signs.

Repeated experiences of sudden engine operational failure and reduced and/or complete loss of power while driving. The engine malfunction indicator lamp comes on. Car stalls and stops in traffic on the highway and on streets blocking traffic. Will not start again until powered off for periods between 5-15 minutes if at all. -First experienced the issue February 2020 and have intermittently experienced the same issue ever since. -Occurs when driving at a variety of speeds and a variety of fuel levels. -If diagnostics were able to reveal an issue both fuel pumps were noted as the cause on different occasions. The High Pressure Fuel Pump has been the most diagnosed and repaired issue. -Car has been diagnosed by the dealer and 3 independent service repair shops. Dealer stated no recall or existing issue that would cover this problem and have not received any notifications from the manufacture.

FROM INITIAL DELIVERY THE SPEEDOMETER INDICATES A SPEED THAT IS 8% OVER ACTUAL. I HAVE FILED SEVERAL COMPLAINTS WITH MINI TO GET THIS CORRECTED. THEY TELL ME THEY HAVE BEEN TRYING TO CORRECT THE PROBLEM SINCE THE INTRODUCTION OF THE 2010 MODEL. IN ORDER TO ACCURATELY MONITOR MY SPEED, I USE AN APP ON MY IPHONE THAT USES GPS TO DISPLAY ACTUAL SPEED. WHEN USING THE IPHONE FOR THIS PURPOSE, I PLACE IT ON THE DASH. MY CONCERN IS THAT THE IPHONE CAN BE A DISTRACTION AND THUS A SAFETY HAZARD. I SUSPECT OTHER DRIVERS ARE USING THIS OR OTHER METHODS TO MONITOR THEIR ACTUAL SPEED. *TR

THE WINDOW ON THE DRIVER'S SIDE STOPPED WORKING. IT IS AN AUTOMATIC WINDOW WITH A ONE-TOUCH FEATURE. AT FIRST, THE ONE-TOUCH FEATURE STOPPED WORKING. THEN NOTHING WORKED TO GET THE WINDOW TO GO UP OR DOWN. UPON PRESSING THE BUTTON THAT CONTROLS THIS WINDOW, THE WINDOW DID NOTHING AND A FAINT CLICKING SOUND COULD BE HEARD COMING FROM THE DRIVER'S DOOR/FOOTWELL AREA. I TOOK THIS CAR TO THE DEALERSHIP WHERE I BOUGHT IT. THEY KEPT IT FOR 3 BUSINESS DAYS. THE WINDOW WORKED WHEN I PICKED UP THE CAR AND CONTINUED TO WORK FOR ABOUT A WEEK AND A HALF. THEN THE WINDOW STOPPED WORKING ALTOGETHER. I RETURNED THE CAR TO THE SAME DEALERSHIP ON JULY 16, 2013. THE DEALERSHIP STILL HAS MY CAR, AND THE WINDOW HAS STILL NOT BEEN FIXED. *TR