2011 Mini Cooper

The lighting and small system computer or FRM module. This module controls any features including safety features on the car. My turn signals, hazard lights, dash lights, courtesy lights, tail lights, windows, horn, high beam headlights and possibly airbags don’t work. Mini will fix the problem if the car is ten years old or less, but any car that is older doesn’t qualify. My car is a 2011 but I bought it new in 2012. They refuse to fix it and the repair cost is around $2000. I have had so many other problems with my car that have cost me several thousands of dollars and I feel like Mini should fix this problem considering these are safety features that could result in injury or death.

TL* THE CONTACT OWNS A 2011 MINI COOPER. WHILE DRIVING, A BURNING ODOR ENTERED THE VEHICLE THROUGH THE AIR VENTS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE LIGHT SENSOR AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO RAY CATENA MINI OF WESTCHESTER (LOCATED AT 543 TARRYTOWN RD, WHITE PLAINS, NY 10607, (914) 347-6464) WHERE IT WAS DIAGNOSED THAT THE INTAKE BOOT AND ALL THE CONNECTORS FOR THE TURBO HOSES MELTED. IN ADDITION, A LEAK WAS FOUND IN THE OIL HOSE. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 11105312. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2011 MINI COOPER CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WITHOUT WARNING. THE PASSENGER SEAT SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED IN ORDER NOT TO AFFECT THE AIR BAG FUNCTIONALITY. UPON SHIFTING THE WEIGHT ON THE SEAT, THE LIGHTS NEAR THE ODOMETER ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 51,000.

THIS IS THE 2ND TIME THIS HAS HAPPENED. I FILED A COMPLAINT THE FIRST TIME IN 2012. HERE IS THE COMPLAINT THAN AND IT IS A REPEAT OF THE SAME PROBLEM. I HAVE CHECKED THE WEB AND OTHERS HAVE EXPERIENCED THIS SAME DESIGN PROBLEM I HAVE SPENT $1,100 ALREADY AND NOW AN REQUIRED TO PAY ANOTHER $1,400 FOR THE SAME PROBLEM. I WENT ON-LINE AND OTHERS HAVE HAD THIS PROBLEM. I WROTE THE DEALER AND MINI-COOPER/BMW ABOUT THIS AND RECEIVED A RUDE DENIAL. HERE IS THE ISSUE (#2): "TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT THE GEAR LINK BECAME STUCK AS THE CONTACT WAS ATTEMPTING TO REVERSE FROM A DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT COFFEE HAD LEAKED INTO THE GEAR SHIFTER AND CAUSED THE FAILURE. THE DEALER STATED ADVISED THAT BECAUSE THE CUP HOLDER WAS ABOVE THE GEAR SHIFTER, THE DESIGN WOULD ALLOW ANY SPILLED LIQUID TO EASILY ENTER THE SHIFTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 5,000. UPDATED 03/23/12*LJ THE CONSUMER STATED THE COFFEE HOLDER SITS RIGHT OVER THE AREA WHERE THE DEALER SATED COFFEE RUINED THE TRANSMISSION COMPONENT. IT IS NOT SEALED AND THE PLACEMENT OF A LIQUID HOLDER OVER A VULNERABLE EXPENSIVE PIECE OF ELECTRICAL EQUIPMENT WITHOUT ADEQUATE PROTECTION IS A NEGLIGENT DESIGN. UPDATED EVOQ 04/18/12" [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR