2006 Mini Cooper S

The contact owns a 2006 Mini Coop S. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the passenger’s side seat occupancy mat had failed. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist since the VIN was not included in NHTSA Campaign Number: 15V205000 (Air Bags). The vehicle was not repaired. The failure mileage was approximately 90,350.

TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAG SENSOR LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED. SOUTH BAY MINI LOCATED AT (18800 HAWTHORNE BLVD, TORRANCE CA) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE LOST POWER STEERING FUNCTIONALITY. THE SEAT BELT AND CHECK-ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE BROWN MOTOR WORKS (803-551-0991, LOCATED AT 4041 BROAD RIVER RD, COLUMBIA, SC 29210) AND IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE SERVICES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160.000.

POWER STEERING IS MALFUNCTIONING. IT COME AND GOES FOR A COUPLE OF DAYS WHILE IN A WINDING ROAD. TOOK IT TO THE DEALER AND THEY REPLACE SOME LINES. A FEW MOTHS LATER IT STARTED HAVING ISSUES WITH AT THE BEGINNING OF THE DRIVING AFTER THE CAR HAS BEEN IDLE FOR MORE THAN 2 HOURS. NOW THE POWER STEERING IS TOTALLY NOT WORKING AT ALL.

UPON STARTING MY CAR, AFTER BEING IN A STORE, THE PASSENGER AIRBAG LIGHT CAME ON WHILE A PASSENGER WAS IN THE SEAT. THE INDICATOR STAYED ON AFTER TURNING THE CAR OFF AND BACK ON. I RESEARCHED TO SEE IF THERE WERE ANY RECALLS FOR A FAULTY PASSENGER AIRBAG COVERING MY YEAR, MAKE AND MODEL, AND FOUND NHTSA CAMPAIGN NUMBER: 15V205000. I CONTACTED MY LOCAL MINI DEALER AND WAS TOLD THAT THERE WAS NO INFORMATION PERTAINING TO MY CAR AND THAT I NEEDED TO CONTACT MINI USA DIRECTLY. I DID SO AND WAS TOLD THAT THEY ALSO COULD NOT FIND ANY INFORMATION PERTAINING TO MY CAR AND THAT THEY NEEDED TO OPEN AN INVESTIGATION IN ORDER TO DETERMINE THE STATUS OF MY VEHICLE. I WAS TOLD THAT BECAUSE MY CAR WAS PURCHASED THROUGH AN OVERSEAS MILITARY PROGRAM THE SYSTEMS WERE NOT THE SAME AND THAT A SUPERVISOR WOULD HAVE TO TRY AND FIND THE INFORMATION AND MANUALLY ADD IT TO THE MINI USA SYSTEM. I WAS ALSO ASKED, REPEATEDLY, IF MY CAR WAS A CANADIAN SPEC VEHICLE. IT WAS NOT ORDERED AS SUCH. AFTER SEVERAL WEEKS OF WAITING, I CALLED MINI USA TO INQUIRE ABOUT THE STATUS OF THE INVESTIGATION. I WAS TOLD THAT I HAD ALREADY BEEN NOTIFIED THAT MY CAR WAS NOT INCLUDED ON THE RECALL FOR THE AIRBAG SENSOR ISSUE. WHEN I INQUIRED AS TO WHY MY VEHICLE WAS NOT COVERED FOR THE EXACT PROBLEM FOR WHICH THE RECALL WAS ISSUED, I WAS TOLD THAT MY CASE WAS NOW CLOSED AND IF I HAD ANY OTHER QUESTIONS I NEEDED TO CONTACT MINI CUSTOMER SERVICE.