FRONT SUSPENSION BALL JOINTS ARE PRONE TO EXCESSIVE WEAR AND FAILURE. JOINTS REPLACED AT 28,000 MILES ARE NOW FAILING AGAIN AT 68,000 MILES. THERE IS NO SERVICE REQUIRED ON THESE JOINTS. WEAR CAUSES EXCESSIVE TIRE LIFE LOSS, VIBRATION IN THE STEERING AND POTENTIAL LOSS OF STEERING CONTROL. *NM
2002 Mercury Villager
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Villager years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 10 of 18 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
3 reportsPROBLEMS WITH VIBRATION IN REAR AND RIGHT FRONT OF VEHICLE. *MR THERE WAS A VIBRATION IN THE REAR AND THE RIGHT FRONT. THE TIRES WERE REPLACED THREE TIMES. THE VIBRATION REMAINED WHICH ALSO CAUSED THE SEATS TO VIBRATE. *SCC *JB
THE FRONT OF THE VEHICLE EXPERIENCED A SEVER VIBRATION. *JB
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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