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2002 Mercury Villager

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

Counts are not adjusted for sales, age, mileage exposure or reporting. A lower count does not establish that a car is problem-free.

About this comparison →
18Owner complaints

Model-year median: 125

0Recall campaigns

View recall details →

0Investigations

View investigation details →

Check a VIN with NHTSA ↗ Model-level counts do not show whether a particular VIN is affected or repaired.

Inspection summary

2002 Mercury Villager

NHTSA snapshot: September 18, 2026. 18 owner complaints · 0 recall campaigns · 0 investigations.

Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.

Top reported categories (up to 5)

  • Steering: 3 reports
  • Suspension: 3 reports
  • Air Bags: 2 reports
  • Electrical System: 2 reports
  • Service Brakes, Hydraulic: 2 reports

Full reported-category list and vehicle report

Recall links

    No recall campaigns in this snapshot.

    Check a VIN with NHTSA. Model-level history does not establish whether a particular VIN is affected or repaired.

    Print the top reported categories, recall links, snapshot date and comparison limits.

    How this year compares

    Owner complaints by model year

    Other model years Selected year
    185
    1999    71
    2000    20
    2001    18
    2002
    Compare all Villager years →

    Counts vary with age, sales, mileage exposure and reporting. They are not failure rates.

    What owners reported most

    Steering
    3    Suspension
    3    Air Bags
    2    Electrical System
    2    Service Brakes, Hydraulic
    2
    All reported categories
    Structure
    2    Tires
    2    Engine
    1    Engine And Engine Cooling
    1    Equipment
    1    Unknown Or Other
    1

    Tap a category to read its complaints. One report may name several components.

    When problems were reported

    Mileage at the reported incident

    Limited mileage data: 10 of 18 reports include usable mileage. There isn’t enough coverage to show a useful chart.

    NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

    What to inspect

    Issues worth paying extra attention to based on owner reports.

    • Steering. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
    • Suspension. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
    • Air Bags. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

    NHTSA owner reports · September 18, 2026 snapshot.

    2 crash reports0 fire reports1 injury reports

    Electrical System complaints

    2 reports
    Clear category filter
    148,000 miles · Aug 19, 2015
    Electrical System

    I TOOK MY CAR TO ALLAN VIGIL FORD IN FAYETTVILLE GA FOR SERVICE AND I NOT HAPPY WITH THE REPAIRS . FIRST , THE ALARM IS GOING OFF ALONG WITH THE HORN AT RANDOM .SECOND ,THE DASHBOARD LIGHTS DO NOT WORK . I HAVE TO USE A FLASHLIGHT AT NIGHR TO SEE WHAT SPEED I AM GOING .THIRD , I AM DRIVING WITH NO HORN . AND FINALLY ,THE IGNIT…

    Read full complaint

    I TOOK MY CAR TO ALLAN VIGIL FORD IN FAYETTVILLE GA FOR SERVICE AND I NOT HAPPY WITH THE REPAIRS . FIRST , THE ALARM IS GOING OFF ALONG WITH THE HORN AT RANDOM .SECOND ,THE DASHBOARD LIGHTS DO NOT WORK . I HAVE TO USE A FLASHLIGHT AT NIGHR TO SEE WHAT SPEED I AM GOING .THIRD , I AM DRIVING WITH NO HORN . AND FINALLY ,THE IGNITION KEY DOES NOT LOCK OR UNLOCK THE DRIVER DOOR. .

    NHTSA ODI #10749753

    28,500 miles · Dec 5, 2006
    Electrical System

    WE PURCHASED A USED (28K MILES) 2002 MERCURY VILLAGER IN 8'06. AS I LATER FOUND OUT THIS IS A SISTER TO THE NISSAN QUEST. WITHIN 2 MONTHS IT STARTED TO HAVE PERIODIC STARTING PROBLEMS - MEANING ALL POWER SEEMED OK, BUT WHEN THE KEY WAS TURNED, ONLY A CLICKING SOUND WAS HEARD. WE DISCOVERED SOMETIMES THIS COULD BE CORRECTED BY…

    Read full complaint

    WE PURCHASED A USED (28K MILES) 2002 MERCURY VILLAGER IN 8'06. AS I LATER FOUND OUT THIS IS A SISTER TO THE NISSAN QUEST. WITHIN 2 MONTHS IT STARTED TO HAVE PERIODIC STARTING PROBLEMS - MEANING ALL POWER SEEMED OK, BUT WHEN THE KEY WAS TURNED, ONLY A CLICKING SOUND WAS HEARD. WE DISCOVERED SOMETIMES THIS COULD BE CORRECTED BY OPENING & CLOSING THE DOORS, OR CYCLING THE LOCKS. AFTER SEARCHING THE WEB I FOUND OTHERS WITH WHAT APPEARED TO BE A SIMILAR PROBLEM AND WHAT OTHERS CLAIMED THE FIX WAS. IT SEEMS AN ANTI-THEFT IGNITION INHIBIT RELAY IS THE CULPRIT. IT SEEMS TO ME FAILURE OF THIS RELAY SHOULD BE BE IN A FAIL-SAFE FASHION. NONETHELESS, IS THERE A FACTORY TSB FOR THIS ISSUE FROM MERCURY OR NISSAN? IS THERE A PART AVAILABLE TO CORRECT THIS PROBLEM? ALREADY MY WIFE AND KIDS HAVE BEEN STRANDED DUE TO THIS PROBLEM AND I IMAGINE SOMEONE SOMEWHERE MAY HAVE AN ACTUAL EMERGENCY. *NM

    NHTSA ODI #10175203

    Recall campaigns

    0

    No recalls in this snapshot.

    Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

    Defect investigations

    0

    No exact-year investigations in this snapshot.

    An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.