NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
21 reportsClear category filter104,000 miles · Jul 31, 2008
Visibility
I HAVE A 1999 MERCURY SABLE. IN JANUARY 11, 2008, I HAVE REPLACED THE WINDSHIELD WASHER PUMP. ON JULY 15, 2008, THE PUMP STOPPED AGAIN. I HAVE NOTICED THAT SOME OF THE 2000 MERCURY SABLES ARE ON RECALL FOR THE SAME PROBLEM. MIGHT THE 1999 MERCURY SABLE BE LOOKED AT IN THIS LIGHT TO ASCERTAIN IF THIS IS A RECURRING PROBLEM? …
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I HAVE A 1999 MERCURY SABLE. IN JANUARY 11, 2008, I HAVE REPLACED THE WINDSHIELD WASHER PUMP. ON JULY 15, 2008, THE PUMP STOPPED AGAIN. I HAVE NOTICED THAT SOME OF THE 2000 MERCURY SABLES ARE ON RECALL FOR THE SAME PROBLEM. MIGHT THE 1999 MERCURY SABLE BE LOOKED AT IN THIS LIGHT TO ASCERTAIN IF THIS IS A RECURRING PROBLEM? *TR
NHTSA ODI #10236516
12,000 miles · Jan 19, 2007
Engine And Engine CoolingPower TrainVisibility
TL* - THE CONTACT HAS A 1999 MERCURY SABLE. THE CONTACT STATED THAT WHEN SHE PURCHASED THE VEHICLE MAY 22 2006, THE VEHICLE DID NOT HAVE HEAT. THE CONTACT STATED THAT SHE HAS HAD MANY PROBLEMS WITH THIS VEHICLE SINCE SHE PURCHASED IT. THE VEHICLE OPERATES WITH A HIGH TEMPERATURE READING, AND THE TRANSMISSION SEEMS TO SLIP GEA…
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TL* - THE CONTACT HAS A 1999 MERCURY SABLE. THE CONTACT STATED THAT WHEN SHE PURCHASED THE VEHICLE MAY 22 2006, THE VEHICLE DID NOT HAVE HEAT. THE CONTACT STATED THAT SHE HAS HAD MANY PROBLEMS WITH THIS VEHICLE SINCE SHE PURCHASED IT. THE VEHICLE OPERATES WITH A HIGH TEMPERATURE READING, AND THE TRANSMISSION SEEMS TO SLIP GEARS WHEN YOU APPLY THE GAS PEDAL AND BACK FIRES WHILE SWITCHING GEARS. THE DEALER HAS NOT ADDRESSED THE FAILURES THAT THE CONTACT HAS EXPERIENCED WITH HER VEHICLE. THE CONTACT STATED THAT OCTOBER OF 2006 WAS THE LAST TIME SHE CORRESPONDED WITH THE DEALER AND THEY STILL HAVE DONE NOTHING TO HELP HER.
NHTSA ODI #10179139
94,000 miles · May 1, 2006
Visibility
MY MERCURY SABLE FRONT WINDSHIELD WIPERS TURN ON INTERMITTENTLY WHEN YOU USE THE BLINKER AND SOMETIMES WHEN YOU ARE JUST HOLDING THE STEERING WHEEL. ESPECIALLY ON A SUNNY DAY, THIS DEFECT IS A STARTLING OCCURRENCE AND COULD LEAD TO AN ACCIDENT. I EXPERIENCED THE SAME PROBLEM ON MY OTHER TWO 1999 FORD VEHICLES. MY 1999 EXPEDIT…
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MY MERCURY SABLE FRONT WINDSHIELD WIPERS TURN ON INTERMITTENTLY WHEN YOU USE THE BLINKER AND SOMETIMES WHEN YOU ARE JUST HOLDING THE STEERING WHEEL. ESPECIALLY ON A SUNNY DAY, THIS DEFECT IS A STARTLING OCCURRENCE AND COULD LEAD TO AN ACCIDENT. I EXPERIENCED THE SAME PROBLEM ON MY OTHER TWO 1999 FORD VEHICLES. MY 1999 EXPEDITION DID THE SAME THING AND THE MULTIFUNCTION SWITCH WAS REPLACED UNDER THE FORD PROGRAM NUMBER 00B40. MY 1999 TAURUS ALSO DID THE SAME THING AND THE MULTIFUNCTION SWITCH WAS REPLACED UNDER THE 36,000-MILE WARRANTY. THIS IS OBVIOUSLY A KNOWN PROBLEM TO FORD AND SHOULD BE ADDRESSED. IF IT HAS HAPPENED TO THREE 1999 VEHICLES IN THE SAME HOUSEHOLD, I AM SURE THE PROBLEM IS MUCH MORE WIDESPREAD AND A SAFETY RECALL IS IN ORDER. *NM
NHTSA ODI #10156491
43,000 miles · Nov 28, 2005
Visibility
DT: THE CONTACT STATED THE HEATER DID NOT WORK. THE DEALERSHIP SAID THAT THE HEATER CORE WAS BLOCKED. THE VEHICLE HAS NOT BEEN FIXED DUE TO REPAIR EXPENSE.*AK
NHTSA ODI #10143830
Mileage unknown · Nov 17, 2005
Visibility
THE FRONT WINDSHIELD WIPER TURNS ON BY ITSELF, SOMETIMES IT ONLY GOES ON ONCE AND OTHER TIMES IT WILL DO IT FOR A FEW TIMES. IT USED TO ONLY HAPPEN ONCE EVERY FEW MONTHS, NOW THERE ARE DAYS THAT IT HAPPENS EVERY FEW MINUTES. I HAVE NOT TAKEN THE CAR TO THE DEALER YET, BECAUSE I WANT TO GET MORE INFORMATION ON THIS TO SEE IF IT W…
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THE FRONT WINDSHIELD WIPER TURNS ON BY ITSELF, SOMETIMES IT ONLY GOES ON ONCE AND OTHER TIMES IT WILL DO IT FOR A FEW TIMES. IT USED TO ONLY HAPPEN ONCE EVERY FEW MONTHS, NOW THERE ARE DAYS THAT IT HAPPENS EVERY FEW MINUTES. I HAVE NOT TAKEN THE CAR TO THE DEALER YET, BECAUSE I WANT TO GET MORE INFORMATION ON THIS TO SEE IF IT WILL BECOME A RECALL OR NOT (SINCE OTHERS HAVE HAD THE SAME PROBLEM). *JB
NHTSA ODI #10142948
Mileage unknown · Jan 5, 2005
Engine And Engine CoolingVisibility
A BURNING ODOR WAS COMING FROM THE VENTS. CONSUMER NOTICED WHILE TURNING ON THE HEATER THIS PROBLEM OCCURRED MORE THAN ONCE. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE HEATER CORE NEEDED TO BE REPLACED DUE TO CORROSION. *AK THE CONSUMER STATED THAT FORD PUT THE WRONG FLUID INTO THE COO…
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A BURNING ODOR WAS COMING FROM THE VENTS. CONSUMER NOTICED WHILE TURNING ON THE HEATER THIS PROBLEM OCCURRED MORE THAN ONCE. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE HEATER CORE NEEDED TO BE REPLACED DUE TO CORROSION. *AK THE CONSUMER STATED THAT FORD PUT THE WRONG FLUID INTO THE COOLING SYSTEM CAUSING CORE TO FAIL. *TC
NHTSA ODI #10103119
Mileage unknown · Sep 3, 2004
Visibility
I OWN A 1999 MERCURY SABLE, BOUGHT IT NEW. SINCE I HAVE OWNED THE CAR, WINDSHIELD WIPERS WILL TURN ON PERIODICALLY. THIS MIGHT HAPPEN NO MORE THAN ONCE OR TWICE A YEAR. RECENTLY, WHILE DRIVING IN A RAINSTORM, THE WASHER FLUID STARTED TO SPRAYEED OUT. IT ONLY LASTED A SPLIT SECOND AND SO FAR HAS NOT HAPPENED AGAIN. THE WASHER FLU…
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I OWN A 1999 MERCURY SABLE, BOUGHT IT NEW. SINCE I HAVE OWNED THE CAR, WINDSHIELD WIPERS WILL TURN ON PERIODICALLY. THIS MIGHT HAPPEN NO MORE THAN ONCE OR TWICE A YEAR. RECENTLY, WHILE DRIVING IN A RAINSTORM, THE WASHER FLUID STARTED TO SPRAYEED OUT. IT ONLY LASTED A SPLIT SECOND AND SO FAR HAS NOT HAPPENED AGAIN. THE WASHER FLUID IS A NEW OCCURENCE; BEFORE, IT WAS JUST THE WIPERS COMING ON AND SWISHING A TIME OR TWO.*AK
NHTSA ODI #10089077
150,000 miles · Jul 20, 2004
Visibility
1999 MERCURY SABLE - THE WINDSHIELD WIPERS COME ON BY THEMSELVES. I HAVE TO TURN THEM ON AND OFF TO GET THEM TO STOP. THE FIRST TIME IT HAPPENED I THOUGHT I HIT THE THEM BY MISTAKE, BUT IT HAS HAPPENED SEVERAL TIMES SINCE. *LA
NHTSA ODI #10082278
Mileage unknown · Jan 29, 2004
Visibility
I OWN A 1999 MERCURY SABLE. WHILE I AM DRIVING, THE WINDSHIELD WIPERS TURN ON BY THEMSELVES. THIS IS A RECURRING PROBLEM THAT STARTED SOMETIME LAST FALL. TO TURN THEM OFF, I HAVE TO TURN THEM ON AND OFF SEVERAL TIMES.*AK
NHTSA ODI #10055173
24,000 miles · Jun 29, 2003
Visibility
I OWN A 1999 MERCURY SABLE WITH ALL THE BELLS AND WHISTLES. FOR THE PAST YEAR MY WINDSHIELD WIPERS TURN ON BY THEMSELVES WHILE I'M DRIVING. MY HANDS ARE ON THE WHEEL SO IT'S NOT AS IF I'M SETTING THEM OFF. HAVE THERE BEEN ANY OTHER COMPLAINTS LIKE MINE? WHAT IS THE CAUSE? IS THERE A RECALL ON THIS CONDITION? THANK YOU. D THANK…
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I OWN A 1999 MERCURY SABLE WITH ALL THE BELLS AND WHISTLES. FOR THE PAST YEAR MY WINDSHIELD WIPERS TURN ON BY THEMSELVES WHILE I'M DRIVING. MY HANDS ARE ON THE WHEEL SO IT'S NOT AS IF I'M SETTING THEM OFF. HAVE THERE BEEN ANY OTHER COMPLAINTS LIKE MINE? WHAT IS THE CAUSE? IS THERE A RECALL ON THIS CONDITION? THANK YOU. D THANK YOU . DONNA O. *NLM
NHTSA ODI #10025142
Official recalls
5Jul 15, 2004
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Sep 20, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION.
Consequence & remedy
Consequence: IF THE MECHANISM MALFUNCTIONS AND DOES NOT ALLOW THE WEBBING TO BE EXTRACTED, THE LAP AND SHOULDER BELT COULD NOT BE WORN BY A VEHICLE OCCUPANT. IN THE EVENT THAT THE MECHANISM DOES NOT ALLOW THE ALR MODE TO BE ENGAGED, THE OPERATOR MAY BE UNABLE TO PROPERLY INSTALL A CHILD SEAT IN THAT SEATING POSITION.
Remedy: DEALERS WILL INSPECT THE LAP AND SHOULDER BELT ASSEMBLIES. ASSEMBLIES WITH JULIAN DATE CODES OF 200 THROUGH 223 ARE SUSPECT AND WILL BE REPLACED.
Nov 9, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUPPED WITH THE "CALIFORNIA" EMISSIONS PACKAGE. AN INCORRECT TRANSMISSION OIL COOLER LINE WAS INSTALLED. THE LINE CONTACTS THE ANTI-LOCK BRAKING SYSTEM MODULE SUPPORT BRACKET AND OVER TIME, CAN WEAR AND DEVELOP A LEAK.
Consequence & remedy
Consequence: TRANSMISSION FLUID LEAKAGE ONTO THE EXHAUST MANIFOLD OR CATALYTIC CONVERTER CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL THE APPROPRIATE TRANSMISSION OIL COOLER LINE.
Sep 1, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DASH INSULATOR RETAINER CLIP WAS NOT FULLY ASSEMBLED TO THE ACCELERATOR CABLE DASH FITTING. THE CLIP CAN DISENGAGE FROM THE ACCELERATOR CABLE AND FALL INTO THE ACCELERATOR PEDAL ARM PIVOT AREA.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ENGINE MAY NOT FULLY RETURN TO IDLE. ALSO, THE INSULATOR MAY NOT STAY IN THE INTENDED LOCATION AND COULD INTERFERE WITH THE ACCELERATOR CABLE.
Remedy: DEALERS WILL INSPECT THESE VEHICLES TO ENSURE PROPER INSTALLATION OF THE ACCELERATOR CABLE CLIP, AND RE-INSTALL IF NEEDED.
Aug 25, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL SEAT TRACKS. THE FRONT SEAT BELT BUCKLE ATTACHING STUD MAY HAVE BEEN IMPROPERLY HEAT TREATED. THIS HEAT TREATMENT MAY HAVE RESULTED IN CRACKS DEVELOPING IN THE STUD.
Consequence & remedy
Consequence: IF THE STUD IS CRACKED, IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELT BUCKLE MOUNTING BRACKET AND STUD ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE04044 · Front Suspension Coil Spring Fracture
Opened May 24, 2004 · Closed Aug 16, 2004
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Additional source detail variants (2)
Suspension:front
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
PE02080 · Front Suspension Coil Spring Fracture
Opened Oct 22, 2002 · Closed Apr 29, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Additional source detail variants (2)
Suspension
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
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