NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
258 reports152,000 miles · Dec 14, 2020
Power Train
I BOUGHT A USED 1999 MERCURY SABLE GS WITH THE U TYPE 3.0L V6 ENGINE 2 MONTHS AGO. JUST RECENTLY I NOTICED THE CAR WANTING TO LUNGE FORWARD WHILE HOLDING THE BRAKE AT STOPS. THEN A FEW DAYS LATER WHENEVER I START THE CAR IT LUNGES FORWARD. NOTHING DRAMATIC BUT DEFINITELY NOTICEABLE. I STARTED LOOKING ONLINE TO SEE ABOUT A RECALL…
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I BOUGHT A USED 1999 MERCURY SABLE GS WITH THE U TYPE 3.0L V6 ENGINE 2 MONTHS AGO. JUST RECENTLY I NOTICED THE CAR WANTING TO LUNGE FORWARD WHILE HOLDING THE BRAKE AT STOPS. THEN A FEW DAYS LATER WHENEVER I START THE CAR IT LUNGES FORWARD. NOTHING DRAMATIC BUT DEFINITELY NOTICEABLE. I STARTED LOOKING ONLINE TO SEE ABOUT A RECALL AND 1 WAS PRESENT A LONG TIME AGO. IS IT TO LATE TO GET MY CAR CHECKED OR HOW TO SEE IF IT WAS EVER SERVICED OR CALLED FOR THE RECALL.
NHTSA ODI #11383277
149,000 miles · Dec 17, 2019
Steering
WHILE DRIVING THE STEERING WHEEL BECAME LOOSE AND MADE IT VERY HARD TO STEER ALMOST CAUSING ME TO HAVE A ACCIDENT AFTER COMING TO A STOP THE STEERING WHEEL WAS OFF CENTER AND VERY HARD TO TURN HAD TO GET CAR TOWED.I FIND THIS TO BE A COMPLETE RIP OFF BECAUSE I SEE NUMEROUS COMPLAINTS OF STEERING PROBLEMS OF THE SAME MATTER
NHTSA ODI #11289660
149,000 miles · Dec 17, 2019
Steering
TL* THE CONTACT OWNS A 1999 MERCURY SABLE WAGON. WHILE DRIVING 40 MPH, THE STEERING WHEEL BECAME LOOSE AND WAS UNABLE TO CONTROL THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO AN INDEPENDE…
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TL* THE CONTACT OWNS A 1999 MERCURY SABLE WAGON. WHILE DRIVING 40 MPH, THE STEERING WHEEL BECAME LOOSE AND WAS UNABLE TO CONTROL THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 149,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11289653
115,000 miles · Jan 7, 2017
Structure
REAR SUBFRAME CONNECTION PASSENGER SIDE RUSTED THROUGH DUE TO FACTORY PUT AIR CONDITIONER CONDENSATE LINE SO THAT IT CONSTANTLY DUMPS CONDENSATE ON THIS AREA INSTEAD OF DRAINING CONDENSATE BEYOND AND TO THE GROUND. THE RESULT IS A RUSTED OUT SEVERED CONNECTION THEREBY CAUSING THE ENGINE AND TRANSMISSION TO BE HELD BY ONLY THREE …
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REAR SUBFRAME CONNECTION PASSENGER SIDE RUSTED THROUGH DUE TO FACTORY PUT AIR CONDITIONER CONDENSATE LINE SO THAT IT CONSTANTLY DUMPS CONDENSATE ON THIS AREA INSTEAD OF DRAINING CONDENSATE BEYOND AND TO THE GROUND. THE RESULT IS A RUSTED OUT SEVERED CONNECTION THEREBY CAUSING THE ENGINE AND TRANSMISSION TO BE HELD BY ONLY THREE OF THE FOUR CONNECTIONS NEEDED TO SAFELY HOLD ENGINE AND TRANSMISSION AS DESIGNED FROM THE FACTORY.
NHTSA ODI #10940302
155,000 miles · Jun 30, 2016
Service BrakesVehicle Speed Control
TL* THE CONTACT OWNS A 1999 MERCURY SABLE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES HESITATED TO STOP THE VEHICLE. IN ADDITION, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
NHTSA ODI #10881775
Mileage unknown · Feb 18, 2016
Air BagsSteering
THE STEERING IS HORIBLE, ABOUT 3YEARS AGO CHANGED RACK APPION STEERING, AND JUST A WEEK AGO, PUT NEW STEERING PUMP ON, STILL.
NHTSA ODI #10836880
Mileage unknown · Nov 25, 2015
Steering
EVEN AFTER REPLACING THE SECOND POWER STEERING PUMP , IT IS HORRIBLE TURNING THE STEERING WHEEL MOST OF THE TIME. ALSO, IT IS NOISY WHILE I'M DRIVING IT. IT HAD A NEW RACK AND PINION ON IT WHEN I BOUGHT IT . PARKING IN A PARKING LOT IS AWFUL AS IT IS ALMOST IMPOSSIBLE TO MANEUVER AROUND OTHER CARS. TURNING CORNERS ,SOMETIMES IT…
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EVEN AFTER REPLACING THE SECOND POWER STEERING PUMP , IT IS HORRIBLE TURNING THE STEERING WHEEL MOST OF THE TIME. ALSO, IT IS NOISY WHILE I'M DRIVING IT. IT HAD A NEW RACK AND PINION ON IT WHEN I BOUGHT IT . PARKING IN A PARKING LOT IS AWFUL AS IT IS ALMOST IMPOSSIBLE TO MANEUVER AROUND OTHER CARS. TURNING CORNERS ,SOMETIMES IT'S OKAY AND OTHER TIMES REALLY HARD. NOT SURE IF THIS COMPLAINT BELONGS HERE, BUT HEATER DOESN'T WORK ,EITHER. FEELS LIKE A/C IS ON . HAD A FRIEND CHECK IT AND HE IS HAVING A HARD TIME FIGURING IT OUT. DON'T KNOW HOW TO ANSWER "DATE HAPPENED" AS IT HAS BEEN DOING THIS SINCE I BOUGHT IT IN AUGUST.
NHTSA ODI #10806809
65,988 miles · May 8, 2014
Structure
AFTER RAINS THE CAR GOT A WET FLOOR ON THE PASSENGER SIDE ,NO WET SPOTS ON ROOF OR WINDOWS. IT WAS LEAKING WATER FROM THE DASH BOARD COMPARTMENT BOTTOM.WHILE DRIVING ,THE HEATER WAS ON AND IT STARTED SMOKING FROM UNDER THE DASHBOARD COMPARTMENT BY PASSENGER SIDE I TURNED EVERYTHING OFF . I TOOK IT FOR REPAIR AND NOW, ON MAY IT …
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AFTER RAINS THE CAR GOT A WET FLOOR ON THE PASSENGER SIDE ,NO WET SPOTS ON ROOF OR WINDOWS. IT WAS LEAKING WATER FROM THE DASH BOARD COMPARTMENT BOTTOM.WHILE DRIVING ,THE HEATER WAS ON AND IT STARTED SMOKING FROM UNDER THE DASHBOARD COMPARTMENT BY PASSENGER SIDE I TURNED EVERYTHING OFF . I TOOK IT FOR REPAIR AND NOW, ON MAY IT RAINED HEAVY AGAIN AND IT HAS A PUDDLE IN THE PASSENGER SIDE AGAIN ,SAME SITUATION AS BEFORE, WATER CAME FROM INSIDE.IS THIS A SAFETY HAZARD? I BOUGHT THIS CAR ON NOVEMBER 2013 ,AND I KNEW TOO LATE ABOUT THE HEATING SYSTEM RECALL ,I DON'T KNOW IF IT WAS EVER REPAIRED ON THAT RECALL.FORD DEALER IN COLORADO SAYS THERE IS NO WAY TO CHECK IT.ACCORDING TO SOME WEBSITES IT NEEDS SOMETHING TO HAVE A PROTECTION UNDER THE WIPERS VENTS(COWL) AND IT IS A FACTORY MISTAKE. I HAVE HAD THE HEATING SYSTEM REPAIRED 2 TIMES,TOO EXPENSIVE FOR ME.I AM UNDER EMPLOYED. I WANT TO KNOW IF THIS IS A SAFETY HAZARD. IT IS THE ONLY WAY I COULD MAKE FORD TO FIX THIS RECALLED IF THE CAR WAS NEVER FIXED FOR THIS BEFORE.THANKS FOR YOUR HELP. *TR
NHTSA ODI #10587324
41,100 miles · May 1, 2013
Suspension
VEHICLE SPRING FRACTURED BREAKING THE BOTTOM PART OFF THE COIL SPRING ON THE FRONT LEFT DRIVERS SIDE OF THE CAR.THE LEFT FRONT IS NOW LOWER AND TIRES SHOW WEAR. I HAVE STOPPED DRIVING AS A RESULT. *TR
NHTSA ODI #10510308
Mileage unknown · Dec 3, 2012
Service Brakes, Hydraulic
1999 MERCURY SABLE. CONSUMER WRITES IN REGARDS TO TOTAL BRAKE SYSTEM FAILURE IN VEHICLE. *SMD THE CONSUMER STATED THE BRAKE LINE NEEDED TO BE REPLACED.
NHTSA ODI #10487041
Official recalls
5Jul 15, 2004
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Sep 20, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION.
Consequence & remedy
Consequence: IF THE MECHANISM MALFUNCTIONS AND DOES NOT ALLOW THE WEBBING TO BE EXTRACTED, THE LAP AND SHOULDER BELT COULD NOT BE WORN BY A VEHICLE OCCUPANT. IN THE EVENT THAT THE MECHANISM DOES NOT ALLOW THE ALR MODE TO BE ENGAGED, THE OPERATOR MAY BE UNABLE TO PROPERLY INSTALL A CHILD SEAT IN THAT SEATING POSITION.
Remedy: DEALERS WILL INSPECT THE LAP AND SHOULDER BELT ASSEMBLIES. ASSEMBLIES WITH JULIAN DATE CODES OF 200 THROUGH 223 ARE SUSPECT AND WILL BE REPLACED.
Nov 9, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUPPED WITH THE "CALIFORNIA" EMISSIONS PACKAGE. AN INCORRECT TRANSMISSION OIL COOLER LINE WAS INSTALLED. THE LINE CONTACTS THE ANTI-LOCK BRAKING SYSTEM MODULE SUPPORT BRACKET AND OVER TIME, CAN WEAR AND DEVELOP A LEAK.
Consequence & remedy
Consequence: TRANSMISSION FLUID LEAKAGE ONTO THE EXHAUST MANIFOLD OR CATALYTIC CONVERTER CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL THE APPROPRIATE TRANSMISSION OIL COOLER LINE.
Sep 1, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DASH INSULATOR RETAINER CLIP WAS NOT FULLY ASSEMBLED TO THE ACCELERATOR CABLE DASH FITTING. THE CLIP CAN DISENGAGE FROM THE ACCELERATOR CABLE AND FALL INTO THE ACCELERATOR PEDAL ARM PIVOT AREA.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ENGINE MAY NOT FULLY RETURN TO IDLE. ALSO, THE INSULATOR MAY NOT STAY IN THE INTENDED LOCATION AND COULD INTERFERE WITH THE ACCELERATOR CABLE.
Remedy: DEALERS WILL INSPECT THESE VEHICLES TO ENSURE PROPER INSTALLATION OF THE ACCELERATOR CABLE CLIP, AND RE-INSTALL IF NEEDED.
Aug 25, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL SEAT TRACKS. THE FRONT SEAT BELT BUCKLE ATTACHING STUD MAY HAVE BEEN IMPROPERLY HEAT TREATED. THIS HEAT TREATMENT MAY HAVE RESULTED IN CRACKS DEVELOPING IN THE STUD.
Consequence & remedy
Consequence: IF THE STUD IS CRACKED, IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELT BUCKLE MOUNTING BRACKET AND STUD ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE04044 · Front Suspension Coil Spring Fracture
Opened May 24, 2004 · Closed Aug 16, 2004
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Additional source detail variants (2)
Suspension:front
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
PE02080 · Front Suspension Coil Spring Fracture
Opened Oct 22, 2002 · Closed Apr 29, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Additional source detail variants (2)
Suspension
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.