Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
50–25K
325–50K
550–75K
375–100K
7100–150K
0150K+
23 reports with mileage · 4 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Exterior Lighting. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Tires. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports0 injury reports
What owners actually said
27 reports
80,000 miles · Jan 2, 2012
Exterior Lighting
WHILE DRIVING AT NIGHT HEADLIGHTS STOPPED WORKING FOG LIGHTS STAYED ON,JUST GOT HARD TO SEE,HAD TO HOLD THE SIGNAL LEVER IN THE ''FLASH TO PASS'' TO SEE THE ROAD. AFTER WORK I PRAY THAT MY HEADLIGHTS WILL COME ON.NOW IF I STOP FOR A COFFEE AND SHUT THE CAR OFF FOR A FEW MINUTES THE HEADLIGHTS WILL NOT COME BACK ON. I THEN NEED T…
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WHILE DRIVING AT NIGHT HEADLIGHTS STOPPED WORKING FOG LIGHTS STAYED ON,JUST GOT HARD TO SEE,HAD TO HOLD THE SIGNAL LEVER IN THE ''FLASH TO PASS'' TO SEE THE ROAD. AFTER WORK I PRAY THAT MY HEADLIGHTS WILL COME ON.NOW IF I STOP FOR A COFFEE AND SHUT THE CAR OFF FOR A FEW MINUTES THE HEADLIGHTS WILL NOT COME BACK ON. I THEN NEED TO LEAVE THE CAR RUNNING SO THEY STAY ON. *TR
NHTSA ODI #10442069
85,380 miles · Mar 13, 2011
EquipmentTiresWheels
WHILE TRAVELING ON 20/59 NORTH PAST THE COALING EXIT, I HIT A POT HOLE. THE POT HOLE WAS SO BIG THAT IT BURST MY TIRE AND BENT MY RIM. SINCE IT WAS AROUND 7:45 PM, I COULDN'T SEE IT. THANK GOD IT ONLY BURST ONE OF MY TIRES ON THE REAR OF MY CAR. THINGS COULD HAVE BEEN A LOT WORSE. IT ALSO TOOK AN HOUR AT LEAST FOR A TROOPER TO C…
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WHILE TRAVELING ON 20/59 NORTH PAST THE COALING EXIT, I HIT A POT HOLE. THE POT HOLE WAS SO BIG THAT IT BURST MY TIRE AND BENT MY RIM. SINCE IT WAS AROUND 7:45 PM, I COULDN'T SEE IT. THANK GOD IT ONLY BURST ONE OF MY TIRES ON THE REAR OF MY CAR. THINGS COULD HAVE BEEN A LOT WORSE. IT ALSO TOOK AN HOUR AT LEAST FOR A TROOPER TO COME. THIS IS GOING TO COST ME AT LEAST $450. I EXPECT TO GET SOME ASSISTANCE FROM THE STATE WITH FIXING MY CAR. THE POT HOLE NEEDS TO BE FILLED ASAP! *TR
NHTSA ODI #10389974
117,000 miles · Jan 31, 2011
Exterior Lighting
TL*THE CONTACT OWNS A 2004 MERCURY MARAUDER. WHILE DRIVING AT NIGHT APPROXIMATELY 55 MPH WITH THE HEADLIGHTS ON, THE HEADLIGHTS SUDDENLY TURNED OFF. THE CONTACT WAS ABLE TO MANEUVER WITH CAUTION TO THE SIDE OF THE ROAD AND AFTER WAITING TEN MINUTES, THE HEADLIGHTS BEGAN TO FUNCTION NORMALLY. THE FAILURE OCCURRED WHENEVER THE VEH…
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TL*THE CONTACT OWNS A 2004 MERCURY MARAUDER. WHILE DRIVING AT NIGHT APPROXIMATELY 55 MPH WITH THE HEADLIGHTS ON, THE HEADLIGHTS SUDDENLY TURNED OFF. THE CONTACT WAS ABLE TO MANEUVER WITH CAUTION TO THE SIDE OF THE ROAD AND AFTER WAITING TEN MINUTES, THE HEADLIGHTS BEGAN TO FUNCTION NORMALLY. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION AT NIGHT WITH THE HEADLIGHTS ON. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10379685
60,000 miles · Jun 30, 2009
Electrical SystemExterior Lighting
HEADLIGHTS IN 2004 MERCURY MARAUDER BEGAN GOING OUT INTERMITTENTLY AT ABOUT 60K MILES, ALSO INTERMITTENTLY NOT COMING ON WHEN TURNED ON BY SWITCH. THEY NOW RARELY STAY ON FOR MORE THAN 5 MINUTES AT A TIME. THIS IS UNDOUBTEDLY RELATED TO THE WIDELY REPORTED FAILURE OF MOTOROLA-MANUFACTURED FORD LIGHTING CONTROL MODULE (LCM, FORD…
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HEADLIGHTS IN 2004 MERCURY MARAUDER BEGAN GOING OUT INTERMITTENTLY AT ABOUT 60K MILES, ALSO INTERMITTENTLY NOT COMING ON WHEN TURNED ON BY SWITCH. THEY NOW RARELY STAY ON FOR MORE THAN 5 MINUTES AT A TIME. THIS IS UNDOUBTEDLY RELATED TO THE WIDELY REPORTED FAILURE OF MOTOROLA-MANUFACTURED FORD LIGHTING CONTROL MODULE (LCM, FORD P/N 4W7Z13C788BB) UNITS IN MANY FORD 'PANTHER' PLATFORM MODELS (CROWN VIC, GRAND MARQUIS, MARAUDER) THROUGH MODEL YEAR 2004. NHTSA ACTION PE08066 ADDRESSES THIS ISSUE. THE FORD/MERCURY DEALER I SOUGHT SERVICE FOR THIS ISSUE FROM RECOMMENDED REPLACEMENT OF THE LCM AT A COST OF $700 FOR PARTS AND LABOR. THE PART IS AVAILABLE THROUGH INTERNET SOURCES FROM $300 TO $500. THE DEALER WOULD NOT GUARANTEE THAT THIS PART REPLACEMENT WOULD FIX THE INTERMITTENT HEADLIGHT PROBLEM, SO I HAVE DECIDED TO PURCHASE AND REPLACE THE UNIT MYSELF AND RETURN THE PART IF THIS DOES NOT CORRECT THE PROBLEM. THIS IS AN ISSUE OF PUBLIC SAFETY THAT SHOULD BE ADDRESSED BY A RECALL -- CARS TRAVELING AT NIGHT WITHOUT HEADLIGHTS ARE A DANGER TO THE DRIVING AND PEDESTRIAN PUBLIC. IT IS HARD TO FATHOM WHY THE NHTSA WOULD DISAGREE WITH THIS LOGIC AND CLOSE THIS INVESTIGATION. SINCE MANY OWNERS AND THIRD-PARTIES ARE NOW SHARING STORIES AND HOME-GROWN SOLUTIONS ON THE INTERNET (REPLACING/RE-SOLDERING THE DEFECTIVE NEC RELAY P/N EQ1-11111S, WHICH IS THE ROOT CAUSE OF THE PROBLEM), THE NHTSA IS PASSING OWNERSHIP AND RESPONSIBILITY OF FORD'S BAD MANUFACTURING DECISION ON TO VEHICLE OWNERS. THIS IS A TERRIBLE MESSAGE TO GIVE THE PUBLIC, IT FURTHER ERODES ANY TRUST A CONSUMER COULD POSSIBLY HAVE IN FORD PRODUCTS. THE HUGE VOLUME OF FLEET VEHICLES (TAXI, POLICE, MUNICIPAL) THAT ARE AFFECTED MAKES THIS AN EVEN MORE CRITICAL SAFETY ISSUE. THE NHTSA SHOULD HAVE ITS LEGAL POSITION PREPARED FOR A WORST-CASE SCENARIO IN WHICH AN ACCIDENT RESULTING IN DEATH IS LINKED TO THIS DEFECT. *TR
NHTSA ODI #10275317
36,000 miles · Apr 13, 2009
Structure
I HAVE A 2004 MERCURY MARAUDER AND HAVE HAD A PROBLEM WITH THE PAINT SPLITTING AND BLISTERING ON THE FRONT HOOD, ROOF AND REAR TRUNK. I CONTACTED BOTH MY LOCAL DEALERSHIP AND FORD AND THEY BOTH SAY I'M JUST OUTSIDE OF MY WARRANTY (WITHIN A YEAR) AND THEREFORE NOTHING THEY CAN DO. THE DEALERSHIP LOOKED AT THE ISSUE AND STATED IT …
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I HAVE A 2004 MERCURY MARAUDER AND HAVE HAD A PROBLEM WITH THE PAINT SPLITTING AND BLISTERING ON THE FRONT HOOD, ROOF AND REAR TRUNK. I CONTACTED BOTH MY LOCAL DEALERSHIP AND FORD AND THEY BOTH SAY I'M JUST OUTSIDE OF MY WARRANTY (WITHIN A YEAR) AND THEREFORE NOTHING THEY CAN DO. THE DEALERSHIP LOOKED AT THE ISSUE AND STATED IT WAS POSSIBLY MISSING SOME PROTECTIVE UNDERCOATING AND IS ONLY GOING TO GET WORSE. I DID FILE A COMPLAINT WITH FORD. *TR
NHTSA ODI #10265114
Mileage unknown · Feb 13, 2009
Tires
NORMAL WEAR AND TEAR ON REAR BFGOODRICH TIRES. REPLACEMENT TIRES ARE NOT AVAILABLE FROM THE OEM MANUFACTURER. UNIQUE TIRE SIZE FOR THE REAR TIRES ON MY CAR. ONLY ONE COMPANY (BFGOODRICH) MAKES THIS SIZE. HAVE NOT BEEN AVAILABLE FOR SOME TIME. RECEIVED VIOLATION FOR BALD REAR TIRES AND NO REPLACEMENTS ARE AVAILABLE. WAS TOL…
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NORMAL WEAR AND TEAR ON REAR BFGOODRICH TIRES. REPLACEMENT TIRES ARE NOT AVAILABLE FROM THE OEM MANUFACTURER. UNIQUE TIRE SIZE FOR THE REAR TIRES ON MY CAR. ONLY ONE COMPANY (BFGOODRICH) MAKES THIS SIZE. HAVE NOT BEEN AVAILABLE FOR SOME TIME. RECEIVED VIOLATION FOR BALD REAR TIRES AND NO REPLACEMENTS ARE AVAILABLE. WAS TOLD BY MANUFACTURER, THEY WOULD NOT BE AVAILABLE UNTIL JUNE 2009, MAYBE ????? *TR
NHTSA ODI #10258535
Mileage unknown · Feb 13, 2009
Tires
I CANNOT GET THE CORRECT SIZE TIRES FOR MY 2004 MERCURY MARAUDER ANY MORE BFG WAS THE ORIGINAL MAKER OF THE TIRES AND NOW THEY ARE ON HOD FOR MANUFACTURER ONE KNOWS WHEN THEY WILL BE MADE AGAIN AND THINK THIS IS A SAFETY HAZARD BECAUSE I AM AND MANY OTHERS ARE FORCED TO RUN THE WRONG SIZE TIRES ON MY CAR. *TR
NHTSA ODI #10258533
Mileage unknown · Feb 13, 2009
Tires
BF GOODRICH IS THE ONLY MANUFACTURER OF TIRES IN THE SIZE MY CAR REQUIRES (2004 MERCURY MARAUDER). THEY ARE ON A NATIONAL BACKORDER UNTIL MAY/JUNE 2009. THIS LEADS TO TWO DANGEROUS OPTIONS: RUNNING ON TIRES THAT ARE BALD OR REPLACING WITH INCORRECT SIZE. BOTH CAN LEAD TO ACCIDENTS AND FATALITIES. PLEASE REQUIRE THEM TO START PRO…
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BF GOODRICH IS THE ONLY MANUFACTURER OF TIRES IN THE SIZE MY CAR REQUIRES (2004 MERCURY MARAUDER). THEY ARE ON A NATIONAL BACKORDER UNTIL MAY/JUNE 2009. THIS LEADS TO TWO DANGEROUS OPTIONS: RUNNING ON TIRES THAT ARE BALD OR REPLACING WITH INCORRECT SIZE. BOTH CAN LEAD TO ACCIDENTS AND FATALITIES. PLEASE REQUIRE THEM TO START PRODUCTION IMMEDIATELY. MANY OTHER DRIVES OF THIS CAR HAVE THE SAME ISSUE. *TR
NHTSA ODI #10258532
110,000 miles · Dec 4, 2008
Exterior Lighting
TL*THE CONTACT OWNS A 2004 MERCURY MARAUDER. THE CONTACT STATED THAT THE HEADLIGHTS WOULD INTERMITTENTLY SHUT OFF WITHOUT. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 110,000.
NHTSA ODI #10250746
73,137 miles · Oct 14, 2008
Power Train
TL*THE CONTACT OWNS A 2004 MERCURY MARAUDER. WHILE DRIVING DOWNHILL AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT DID NOT REALIZE THE FAILURE AND THE VEHICLE CONTINUED TO PROCEED DOWNHILL. THE FAILURE AND CURRENT MILEAGES WERE 73,137.
NHTSA ODI #10245394
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE14021 · Steering Column Shaft Obstruction
Opened Jul 7, 2014 · Closed Nov 21, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:exhaust System; Steering
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Steering
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
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