OEM TIRES FOR REAR P245/55-18 NOT AVAILABLE FROM MANUFACTURER FOR EXTENDED PERIOD OF TIME. PART # SHOWS TIRE IS NOT DISCONTINUED YET NO TIRES ARE AVAILABLE BY B.F. GOODRICH. NO SOLUTION IS OFFERED AND BF GOODRICH DOES NOT RETURN PHONE CALLS RELATED TO THIS ISSUE. REPEATED PHONE CALLS TO BF GOODRICH OVER EXTENDED PERIOD OF TIM…
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OEM TIRES FOR REAR P245/55-18 NOT AVAILABLE FROM MANUFACTURER FOR EXTENDED PERIOD OF TIME. PART # SHOWS TIRE IS NOT DISCONTINUED YET NO TIRES ARE AVAILABLE BY B.F. GOODRICH. NO SOLUTION IS OFFERED AND BF GOODRICH DOES NOT RETURN PHONE CALLS RELATED TO THIS ISSUE. REPEATED PHONE CALLS TO BF GOODRICH OVER EXTENDED PERIOD OF TIME SHOWS PROBLEM IS RECOGNIZED-NO PRODUCTION DATE OF THIS TIRE KNOWN. *TR
NHTSA ODI #10644725
85,380 miles · Mar 13, 2011
EquipmentTiresWheels
WHILE TRAVELING ON 20/59 NORTH PAST THE COALING EXIT, I HIT A POT HOLE. THE POT HOLE WAS SO BIG THAT IT BURST MY TIRE AND BENT MY RIM. SINCE IT WAS AROUND 7:45 PM, I COULDN'T SEE IT. THANK GOD IT ONLY BURST ONE OF MY TIRES ON THE REAR OF MY CAR. THINGS COULD HAVE BEEN A LOT WORSE. IT ALSO TOOK AN HOUR AT LEAST FOR A TROOPER TO C…
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WHILE TRAVELING ON 20/59 NORTH PAST THE COALING EXIT, I HIT A POT HOLE. THE POT HOLE WAS SO BIG THAT IT BURST MY TIRE AND BENT MY RIM. SINCE IT WAS AROUND 7:45 PM, I COULDN'T SEE IT. THANK GOD IT ONLY BURST ONE OF MY TIRES ON THE REAR OF MY CAR. THINGS COULD HAVE BEEN A LOT WORSE. IT ALSO TOOK AN HOUR AT LEAST FOR A TROOPER TO COME. THIS IS GOING TO COST ME AT LEAST $450. I EXPECT TO GET SOME ASSISTANCE FROM THE STATE WITH FIXING MY CAR. THE POT HOLE NEEDS TO BE FILLED ASAP! *TR
NHTSA ODI #10389974
Mileage unknown · Feb 13, 2009
Tires
NORMAL WEAR AND TEAR ON REAR BFGOODRICH TIRES. REPLACEMENT TIRES ARE NOT AVAILABLE FROM THE OEM MANUFACTURER. UNIQUE TIRE SIZE FOR THE REAR TIRES ON MY CAR. ONLY ONE COMPANY (BFGOODRICH) MAKES THIS SIZE. HAVE NOT BEEN AVAILABLE FOR SOME TIME. RECEIVED VIOLATION FOR BALD REAR TIRES AND NO REPLACEMENTS ARE AVAILABLE. WAS TOL…
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NORMAL WEAR AND TEAR ON REAR BFGOODRICH TIRES. REPLACEMENT TIRES ARE NOT AVAILABLE FROM THE OEM MANUFACTURER. UNIQUE TIRE SIZE FOR THE REAR TIRES ON MY CAR. ONLY ONE COMPANY (BFGOODRICH) MAKES THIS SIZE. HAVE NOT BEEN AVAILABLE FOR SOME TIME. RECEIVED VIOLATION FOR BALD REAR TIRES AND NO REPLACEMENTS ARE AVAILABLE. WAS TOLD BY MANUFACTURER, THEY WOULD NOT BE AVAILABLE UNTIL JUNE 2009, MAYBE ????? *TR
NHTSA ODI #10258535
Mileage unknown · Feb 13, 2009
Tires
I CANNOT GET THE CORRECT SIZE TIRES FOR MY 2004 MERCURY MARAUDER ANY MORE BFG WAS THE ORIGINAL MAKER OF THE TIRES AND NOW THEY ARE ON HOD FOR MANUFACTURER ONE KNOWS WHEN THEY WILL BE MADE AGAIN AND THINK THIS IS A SAFETY HAZARD BECAUSE I AM AND MANY OTHERS ARE FORCED TO RUN THE WRONG SIZE TIRES ON MY CAR. *TR
NHTSA ODI #10258533
Mileage unknown · Feb 13, 2009
Tires
BF GOODRICH IS THE ONLY MANUFACTURER OF TIRES IN THE SIZE MY CAR REQUIRES (2004 MERCURY MARAUDER). THEY ARE ON A NATIONAL BACKORDER UNTIL MAY/JUNE 2009. THIS LEADS TO TWO DANGEROUS OPTIONS: RUNNING ON TIRES THAT ARE BALD OR REPLACING WITH INCORRECT SIZE. BOTH CAN LEAD TO ACCIDENTS AND FATALITIES. PLEASE REQUIRE THEM TO START PRO…
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BF GOODRICH IS THE ONLY MANUFACTURER OF TIRES IN THE SIZE MY CAR REQUIRES (2004 MERCURY MARAUDER). THEY ARE ON A NATIONAL BACKORDER UNTIL MAY/JUNE 2009. THIS LEADS TO TWO DANGEROUS OPTIONS: RUNNING ON TIRES THAT ARE BALD OR REPLACING WITH INCORRECT SIZE. BOTH CAN LEAD TO ACCIDENTS AND FATALITIES. PLEASE REQUIRE THEM TO START PRODUCTION IMMEDIATELY. MANY OTHER DRIVES OF THIS CAR HAVE THE SAME ISSUE. *TR
NHTSA ODI #10258532
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE14021 · Steering Column Shaft Obstruction
Opened Jul 7, 2014 · Closed Nov 21, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:exhaust System; Steering
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Steering
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
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