2002 Mercury Cougar

TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE BEGAN TO LOSE POWER WHILE DRIVING, WHICH MADE IT DIFFICULT TO STEER THE VEHICLE. HE EXPERIENCED DIFFICULTLY PULLING THE VEHICLE TO THE SIDE OF THE ROAD. AFTER APPROXIMATELY 15 MINUTES, THE VEHICLE WAS ABLE TO BE RESTARTED AND OPERATED NORMALLY. HE DROVE THE VEHICLE HOME AND LATER CALLED THE DEALER. THE DEALER ADVISED HIM TO BRING IN THE VEHICLE AND THEY MADE REPAIRS AT THE COST OF $697. THE FAILURE WAS IDENTIFIED AS BEING INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE). THE FAILURE COULD CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED AND CAUSE THE ENGINE TO STALL. THE FAILURE MILEAGE WAS 84,000 AND CURRENT MILEAGE WAS 86,000. UPDATED 07/16/08*LJ THE BUSHINGS AND CLUTCH WERE WORN. THE FUEL PUMP AND FUEL SENDER WERE REPLACED. THE ENGINE LIGHT WAS ON. THE DEALER REPLACED A LEAKING INTAKE. UPDATED 07/16/08

TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. WHILE IDLING, THE ENGINE REVS AND THE VEHICLE ACCELERATES ON ITS OWN. THE DEALER STATED THAT NO RECALLS WERE AVAILABLE; HOWEVER, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 99V194000 (VEHICLE SPEED CONTROL). IN ADDITION, THE CHECK ENGINE LIGHT REMAINS ILLUMINATED FOR WEEKS AT A TIME. NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE) WAS REFERENCED. THE CONTACT STATED THAT WHEN THE VEHICLE IS STARTED AND THE DOORS ARE SHUT, THE POWER DOOR LOCKS AUTOMATICALLY LOCK. ALSO, THE DOORS AUTOMATICALLY LOCK WHILE DRIVING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 99V226000 (LATCHES/LOCKS/LINKAGES: DOORS:LATCH). THE CURRENT MILEAGE WAS 114,000 AND FAILURE MILEAGE WAS APPROXIMATELY 50,000.

PURCHASED THIS USED VEHICLE -- 3 DAYS LATER, CAR WOULD NOT START -- MOTOR TURNED OVER, IF WAS NOT GETTING GAS. BROUGHT GAS TO THE CAR, IT HAD ONLY 1/4 OF A TANK, PUT MORE GAS IN, IT EVENTUALLY STARTED. TOOK IT FOR A DIAGNOSTIC TEST -- FUEL PUMP NOT FUNCTIONING CORRECTLY. RECALL 04N02 WAS ISSUED FOR THIS MODEL/YR CAR, NOT THIS VEHICLE VIN NUMBER, THEREFORE FORD WILL NOT STAND BEHIND THIS CAR PROBLEM AND PAY TO HAVE IT FIXED. *TR

TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT THE ENGINE HESITATES AS IF THERE IS NO GAS FLOW. THE DEALER STATED THAT A DIAGNOSIS WAS NEEDED; HOWEVER, THE CONTACT STATED THAT A PREVIOUS DIAGNOSIS DID NOT FIND ANY FAILURES. THE REPAIR SHOP CHANGED THE ENGINE OIL, REPLACED THE FILTER, AND CLEANED THE FUEL INJECTION, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER IS AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN RECALL NUMBER 04N02. THE FAILURE MILEAGE AND DEALER INFORMATION WERE UNAVAILABLE. THE CURRENT MILEAGE WAS 106,881.

TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT WAS UNABLE TO START THE VEHICLE AFTER IT WAS PARKED OVERNIGHT. THE DEALER STATED THAT THE FUEL PUMP CAUSED THE FAILURE. AS OF DECEMBER 28, 2007, THE DEALER HAD NOT REPLACED THE FUEL PUMP. THE DEALER STATED THAT HIS VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE CURRENT AND FAILURE MILEAGES WERE 45,000.

TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHUTTERED RAPIDLY, THE CHECK ENGINE LIGHT ILLUMINATED, AND THE VEHICLE COMPLETELY STALLED. THE LOCAL DEALER RESET THE P-CODES. SEVERAL MONTHS LATER, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO ANOTHER DEALER. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE). THE VEHICLE HAS NOT BEEN REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 69,000.

I HAVE FIRESTONE FIRE HAWK TIRES ON MY 2002 MERCURY COUGER XR. THE TIRE MODEL NUMBER IS 215-50-17. MY CAR HAS 44,000 MILES ON IT. I BOUGHT IT NEW AND I HAVE HAD 5 FLAT TIRES ON THE FRONT TWO TIRES OF MY CAR. THE REAR TIRES HAVE 44,000 MILES ON THEM. EACH TIME I GET A FLAT TIRE, THE TIRE IS SHREDDED IN THE INSIDE AND I HAVE BEEN LUCKY THAT I WAS DRIVING IN THE CITY NOT GOING VERY FAST. I HAVE BEEN TOLD EVERY TIME THAT MY TIRE PRESSURE MUST BE LOW AND THEREFORE CAUSED A FLAT. I GOT MY 5TH FLAT TIRE IN 4 YRS ON 11/22/07 (THANKSGIVING). MY TIRES HAD JUST BEEN CHECK WHEN I GOT MY OIL CHANGE TWO WEEKS BEFORE, BUT I STILL GOT A FLAT TIRE. I HAD JUST BEEN DRIVING ON A HWY GOING 65MPH AND I AM THANKFUL IT DIDN'T HAPPEN THEN, I AM DISABLED AND THE ROAD I HAD BEEN DRIVING ON WAS IN THE MIDDLE OF NO WHERE. SOON AFTER I RETURN TO TOWN I GOT A FLAT TIRE. MY HUSBAND WAS THEN IN THE CAR WITH ME. I TOOK THE TIRE IN TO POMPS TIRES THE SAME PLACE I HAVE ALWAYS TAKEN THEM, AND THE TIRE WAS AGAIN SHREDDED. I AM NOT SURE IF ANYONE ELSE HAS HAD THIS PROBLEM BUT I TRULY THINK THESE TIRES ARE DEFECTIVE AND DANGEROUS. *TR