2002 Mercury Cougar

TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT SHE OPENED THE SUN ROOF AND WAS UNABLE TO GET THE SUN ROOF TO CLOSE. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS AND THE SUN ROOF WAS CLOSED. THE CONTACT WAS TOLD BY THE MECHANIC THAT THE MOTOR WAS FINE BUT SHE NEEDED TO REPLACE THE SWITCH. THE SWITCH WAS REPLACED AND ONE WEEK AFTER HAVING IT REPAIRED, THE SUN ROOF WOULD NOT CLOSE. THE DEALER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 63,000. UPDATED 8/24/12 *CN

TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY DECREASED TO 10 MPH. THE VEHICLE WAS TAKEN TO A DEALER AND THEY ADVISED HER THAT ALL THREE CATALYTIC CONVERTERS WERE CLOGGED AND THE FDM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FDM BUT NOT THE CATALYTIC CONVERTERS. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 72,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. WHILE DRIVING AT APPROXIMATELY 20 MPH THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THE FUEL DELIVERY MODULE NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,028.

TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT WHEN APPLYING THE ACCELERATOR, THE VEHICLE WOULD HESITATE, LOSE POWER AND THEN SURGE ABNORMALLY. THE DEALER WAS CONTACTED AND ADVISED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) BUT THE CONTACTS VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED WHO CONFIRMED THAT HER VIN WAS NOT INCLUDED IN THE RECALL LIST. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 116,000.

TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL OR SURGE FORWARD. THE MANUFACTURER WAS NOTIFIED, AND THE CONTACT WAS INFORMED THAT VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000, AND THE CURRENT MILEAGE WAS 115,000.

TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE FROM STOPS AND INTERMITTENTLY JERK WHILE SHIFTING GEARS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE IN THE PROCESS OF DIAGNOSING THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V421000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 56,000.

2002 V6 MERCURY COUGAR CHUGS AND STALLS OUT AT OR BELOW HALF TANK OF GAS. ENGINE LIGHT DIAGNOSTIC READ OUT INDICATES REPLACING FUEL PUMP, REGULATOR, PRESSURE SENSOR, OR O2 SENSOR. HAVE REPLACED FUEL PUMP HOWEVER ISSUE REMAINS. CALLED FORD REGARDING RECALL IN AUG 2004, BUT AM TOLD THAT MY VIN# WAS NOT AFFECTED BY THIS RECALL. READING THE DESCRIPTION OF THE RECALL SOUNDS ALL TOO FAMILIAR THOUGH. *TR

TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT WAS DRIVING APPROXIMATELY 60-65 MPH WHEN THE VEHICLE BECAME HESITANT AND WOULD DECELERATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE WAS ADVISED THAT THE AIR CONDITIONING CLUTCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED YET THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A SECOND DEALER WHERE UNKNOWN REPAIRS WERE MADE. THE VEHICLE WAS REPAIRED SEVERAL TIMES BUT TO NO AVAIL. MOST RECENTLY, THE CONTACT WAS ADVISED THAT THE FUEL PUMP WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) AND WAS ADVISED BY THE DEALER AND THE MANUFACTURER THAT HIS VEHICLE WAS NOT INCLUDED. THE CONTACT STATED THE CONSEQUENCE STATED IN THE RECALL WAS THE SAME EXACT FAILURE HE HAD EXPERIENCED SINCE 2003. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 105,000.

MY 2002 MERCURY COUGAR HAS LOST POWER, SHUTTERED, MISFIRED, AND ESSENTIALLY BROKE DOWN THE SAME WEEK I PAID IT OFF! MY 2002 MERCURY COUGAR WAS INCLUDED IN THE RECALL SO I TOOK IT TO A LOCAL DEALERSHIP AND THEY SAID MY VIN NUMBER WAS NOT PART OF THE RECALL? HUNDREDS OF PEOPLE HAVE COMPLAINED ABOUT THIS PROBLEM AND FORD IS REFUSING TO FIX CERTAIN VIN NUMBER THAT THEY CLAIM ARE NOT AFFECTED, HOW IS THIS POSSIBLE? THERE ARE AWAY TO MANY 2002 COUGARS WITH THE SAME PROBLEM. FORD IS REFUSING TO FIX THE PROBLEM AND NOW I HAVE A CAR THAT DOES NOT RUN. THIS CAR HAS HAD A PROBLEM WITH STALLING AND SHUTTERING SINCE DAY 8 OF PURCHASE. *TR

TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE WOULD STALL INTERMITTENTLY WITHOUT WARNING. SHE WAS ABLE TO LOCATE A RECALL FOR THE EXACT SAME FAILURE FOR HER YEAR, MAKE AND MODEL VEHICLE. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN AND ANY REPAIRS WOULD BE AT HER EXPENSE (NHTSA CAMPAIGN ID NUMBER 04V421000: FUEL SYSTEM, GASOLINE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 72,000.