NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
16 reportsClear category filter20,000 miles · Jul 22, 2015
EngineEquipment Adaptive/mobilitySuspension
MERCEDES R350 4MATIC YEAR 2007, CURRENT 80000 MILES. 1/ FIRST ISSUE AROUND 20000 MILES, AC IS NOT WORKING WHEN USED FOR LONG HOURS OF DRIVING. NEED TO STOP THE VEHICLE AND TURN OFF ENG AND RESTART ENG THEN TURN AC BACK ON TO MAKE IT WORK AGAIN. HAPPEND TILL NOW 80000 MILES. NOISE COME FROM ALL 4 DOORS DUE TO THE GAP SEAL OF TH…
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MERCEDES R350 4MATIC YEAR 2007, CURRENT 80000 MILES. 1/ FIRST ISSUE AROUND 20000 MILES, AC IS NOT WORKING WHEN USED FOR LONG HOURS OF DRIVING. NEED TO STOP THE VEHICLE AND TURN OFF ENG AND RESTART ENG THEN TURN AC BACK ON TO MAKE IT WORK AGAIN. HAPPEND TILL NOW 80000 MILES. NOISE COME FROM ALL 4 DOORS DUE TO THE GAP SEAL OF THE ALL DOOR VIBRATION WHILE DRIVING. 2/ AROUND 40000 MILES, POWER SW WINDOW ON DRIVER SIDE COME OFF AT ALL 4 BUTTONS JUST LIKE A PCS KNOCK OFF OF TOY. 3/ AUTO POWER TRUNK IS NOT WORKING, BELT TENSSION PULLEY BROKE AT 50000 MILES. 4/ FRONT BRAKEPAD REPLACE EVERY 30000 MILES + FRONT ROTOR REPLACE AT 60000 MILES, REARPAD AT 40000 MILES. 5/ 70000 MILES REAR LEFT AIR SHOCK LEAK + 78000 MILES REAR RIGHT AIR SHOCK LEAK + POWER STERRING LEAK DUE TO SEAL RING BROKE + 77000 MILES OIL CAM PLUG BROKE THEN OIL LEAKING. 6/ 78000 MILES A BIG PROBLEM COME UP: TRANSMISSION IS NOT SHIFTING ANYMORE AND STUCK AT LOW GEAR (VALVE BODY SERVICE TIME) IF YOU DONT WANT TO REPLACE A WHOLE NEW 7 GEARS TRANSMISSION. 7/ 78000 MILES INTAKE MANIFOLD FLAP ARM BROKEN THEN ENG LIGHT POP UP. THIS IS A NOT RELIABLE VEHICLE TO DRIVE AND WORTHLESS OF $55000. PLEASE DO SOME RESEARCH BEFORE BUY THIS TYPE OF VEHICLE. SO MANY REPEATS PROBLEM FROM CAR OWNER.....
NHTSA ODI #10735657
Mileage unknown · May 14, 2015
Air BagsExterior LightingSuspension
HISSING NOISE,LEANING TO THE RIGHT PASSENGER SIDE, POWER WINDOW BOTTONS ARE BREAK EASILY,EMERGENCY BRAKE HANDLE CAME OFF/BREAK EASILY, AND TRUNK STOPPED WORKING.IF THIS VEHICLE LEAN MORE LOW TO THE GROUND, THIS COULD CAUSE SERIOUS ACCIDENT. THIS IS NOT SAFE TO DRIVE, DO NOT PUT YOUR CHILDREN IN THIS TYPE OF VEHICLE. WE REGRETE…
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HISSING NOISE,LEANING TO THE RIGHT PASSENGER SIDE, POWER WINDOW BOTTONS ARE BREAK EASILY,EMERGENCY BRAKE HANDLE CAME OFF/BREAK EASILY, AND TRUNK STOPPED WORKING.IF THIS VEHICLE LEAN MORE LOW TO THE GROUND, THIS COULD CAUSE SERIOUS ACCIDENT. THIS IS NOT SAFE TO DRIVE, DO NOT PUT YOUR CHILDREN IN THIS TYPE OF VEHICLE. WE REGRETED GETTING THIS VEHICLE. PEOPLE DO YOUR RESEARCH, THIS VEHICLE IS EXPENSIVE TO FIX. TOO MANY DEFECTS! IT'S HORRIBLE!
NHTSA ODI #10716587
18,013 miles · Apr 29, 2015
Electrical SystemEnginePower Train
REPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS M…
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REPLACE ENGINE, TRANSMISSION, 3 SUSPENSIONS IS 3 YEARS-TWICE ON THE RIGHT SIDE MERCEDES AND INTERCAR CLAIMED THAT RIGHT REAR AIR SPRING HAD A LEAK LEFT REAR SHOCK LEAKING AND CLAIMED NORMAL WEAR AND TEAR AT 71725 MILES-SO WAS THE PAGES AND PAGES OF THE LINK BELOW AT 71000 MILES, POWER DOOR LOCKS STOPPED WORKING, POWER DRIVERS MIRROR STOPPED WORKING, SAFETY LOCK FOR BACK WINDOWS STOP WORKING, BURNS 2 QUARTS OF OIL A MONTH, SUNROOF LEAKS, AND DOESN'T ALWAYS CLOSE ALL THE WAY, ABS SPEED SENSORS DEFECTIVE, REAR MAIN RADIAL SEAL IN TRANSMISSION DEFECTIVE, REPLACE DEFECTIVE ENGINE THERMOSTAT, REPLACED THE BATTERIES DUE TO CORROSION (UNDER THE SEAT), FAULTY SIGNALS FOR TAIL LIGHTS AND PARKING TAIL LAMPS (ELECTRICAL), AIR CONDITIONING AMBIENT SENSOR DEFECTIVE, REPLACE DEFECTIVE RADIO ANTENNA. THIS CAR HAS MAJOR DESIGN FLAWS, AND HAS BEEN DISCONTINUED BY MB. MY 2007 R350 HAS HIT EVERY DEFECT LISTED BELOW WITH THE EXCEPTION OF PARKING BRAKE, AND STEERING COLUMN. MERCEDES-BENZ ALWAYS CLAIMS IT IS NORMAL WEAR AND TEAR. I KNOW OF NO CAR LET ALONE A MERCEDES WITH THIS MANY DEFECTS, I WANT THEM TO BUY THIS PIECE OF JUNK BACK, THEY OFFERED ME 2000 TOWARDS A NEW MERCEDES, I HAVE BEEN DRIVING MERCEDES SINCE 1995 AND NEVER HAD PROBLEMS LIKE THIS. YOU WOULD THINK AS MANY OF THEIR CARS I OWNED THAT THEY WOULD HAVE STEPPED UP TO SAVE NOT JUST THEIR REPUTATION BUT O SAVE A CLIENT. SUSPENSION COMPLAINTS: ALL AT SIMILAR MILEAGE, MB RESPONSE WAS NORMAL WEAR AND TEAR. HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2007/MERCEDES-BENZ/R350/SUSPENSION. *TR
NHTSA ODI #10713541
Mileage unknown · Jan 21, 2015
Suspension
JUST BROUGHT THIS VEHICLE ON 11/2014 ITS A 2007 MERCEDES R350 WOKE UP ONE MORNING AND THE VEHICLE WAS LEANING TO THE LEFT THE FRONT OF THE LEFT PASSENGER SIDE WAS EXTREMELY LOW. IT'S VERY LOW AND IS NOT DRIVABLE. NO WARNINGS. THIS SITUATION IS VERY DANGEROUS AND I SEE I AM NOT THE ONLY ONE HAVING THIS PROBLEM. THIS VEHICLE NEE…
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JUST BROUGHT THIS VEHICLE ON 11/2014 ITS A 2007 MERCEDES R350 WOKE UP ONE MORNING AND THE VEHICLE WAS LEANING TO THE LEFT THE FRONT OF THE LEFT PASSENGER SIDE WAS EXTREMELY LOW. IT'S VERY LOW AND IS NOT DRIVABLE. NO WARNINGS. THIS SITUATION IS VERY DANGEROUS AND I SEE I AM NOT THE ONLY ONE HAVING THIS PROBLEM. THIS VEHICLE NEEDS TO BE RECALLED AND THE MANUFACTURE NEEDS TO FIX THE ISSUES. *TR
NHTSA ODI #10676887
75,000 miles · Nov 20, 2014
Suspension
WHEN I WOKE UP MY CAR WAS LEANING TO ONE SIDE (THE RIGHT SIDE)...COUPLE OF TIMES THE RED LIGHT (STOP CAR TOO LOW COMES ON) AND I HAVE TO STOP IN A SAFE AREA OF COURSE, BUT THIS IS SCARY WHEN YOU HAVE YOUR YOUNG KIDS WITH YOU... THE MALFUNCTION LIGHT COMES ON WHEN DRIVING OVER 45 MILES AWAY FROM HOME. *TR
NHTSA ODI #10659743
97,000 miles · Nov 18, 2014
Suspension
THE REAR SUSPENSION BEGAN TO PRODUCE A HISSING NOISE UPON PARKING. THE NEXT TIME WHILE DRIVING A LOUD RELEASE OF AIR WAS HEARD COMING FROM THE REAR PASSENGER SIDE AND THE REAR END OF THE CAR SLAMMED TO THE GROUND. NOW I HAVE TO HAVE THE REAR SUSPENSION REPLACED. THIS SUDDEN FAILURE AT HIGHWAY SPEEDS, ESPECIALLY IN UNFAVORAB…
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THE REAR SUSPENSION BEGAN TO PRODUCE A HISSING NOISE UPON PARKING. THE NEXT TIME WHILE DRIVING A LOUD RELEASE OF AIR WAS HEARD COMING FROM THE REAR PASSENGER SIDE AND THE REAR END OF THE CAR SLAMMED TO THE GROUND. NOW I HAVE TO HAVE THE REAR SUSPENSION REPLACED. THIS SUDDEN FAILURE AT HIGHWAY SPEEDS, ESPECIALLY IN UNFAVORABLE WEATHER CONDITIONS, COULD RESULT IN A SERIOUS ACCIDENT. REPORTS OF PROBLEMS WITH THE AIRMATIC SYSTEM ARE ABUNDANT AND NOT JUST ISOLATED TO MY AND YEAR OF CAR. IN FACT MB IS CURRENTLY IN A CLASS ACTION LITIGATION REGARDING THE AIRMATIC SUSPENSION IN THEIR GL LINE OF CARS. I BELIEVE THE PROBLEM TO BE SYSTEMIC AND SHOULD BE RESOLVED BY MB TO HELP ASSURE THE SAFETY OF THOSE THAT DRIVE THEIR VEHICLES. *TR
NHTSA ODI #10659115
75,000 miles · Sep 26, 2014
Suspension
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ R350. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, IT WAS LEANING TO THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE STRUT AND THE AIR SPRING FOR THE PASSENGER SIDE AND SUSPENSION KIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE…
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TL* THE CONTACT OWNS A 2007 MERCEDES BENZ R350. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, IT WAS LEANING TO THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE STRUT AND THE AIR SPRING FOR THE PASSENGER SIDE AND SUSPENSION KIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #10639450
105,000 miles · Mar 8, 2014
Suspension
PARKED AND VEHICLE PRECEDED TO LEAN TO THE REAR LEFT PASSENGER SIDE. IT'S VERY LOW AND IS NOT DRIVABLE. NO WARNINGS. *TR
NHTSA ODI #10567938
101,000 miles · Feb 6, 2014
Suspension
CAME OUTSIDE CAR IS LEANING TO THE DRIVERS SIDE.TOOK TO THE SHOP THEY SAID IT WAS THE SUSPENSION SENSOR, REPLACED IT. 2 WEEKS LATER, CAR IS LEANING AGAIN. REPAIR SHOP SAYS ITS THE SUSPENSION SENSOR IN THE REAR. 2 MONTHS LATER CAR IS LEANING AGAIN ON THE EXACT SAME SIDE. THERE HAS TO BE A FAULTY PART IN THIS CAR OR A RECALL IS NE…
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CAME OUTSIDE CAR IS LEANING TO THE DRIVERS SIDE.TOOK TO THE SHOP THEY SAID IT WAS THE SUSPENSION SENSOR, REPLACED IT. 2 WEEKS LATER, CAR IS LEANING AGAIN. REPAIR SHOP SAYS ITS THE SUSPENSION SENSOR IN THE REAR. 2 MONTHS LATER CAR IS LEANING AGAIN ON THE EXACT SAME SIDE. THERE HAS TO BE A FAULTY PART IN THIS CAR OR A RECALL IS NEEDED. THIS SHOULD NOT BE HAPPENING AGAIN AND AGAIN ESPECIALLY AFTER REPAIRS ARE MADE. *TR
NHTSA ODI #10563200
74,220 miles · Oct 22, 2013
Suspension
AFTER REPLACING THE LEFT SIDE SUSPENSION AIRBAG THE DAY BEFORE, I NOTICED MY CAR LEANING TO THE RIGHT SIDE AS I GOT INTO IT AFTER USING IT ONCE AFTER BEING REPAIRED. NO WARNING INDICATOR CAME ON WHEN I STARTED THE CAR. I WAS CONCERNED MAKING TURNS IN THIS SITUATION BUT MANAGED TO MAKE IT HOME. I BROUGHT THE CAR IN FOR SERVICE…
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AFTER REPLACING THE LEFT SIDE SUSPENSION AIRBAG THE DAY BEFORE, I NOTICED MY CAR LEANING TO THE RIGHT SIDE AS I GOT INTO IT AFTER USING IT ONCE AFTER BEING REPAIRED. NO WARNING INDICATOR CAME ON WHEN I STARTED THE CAR. I WAS CONCERNED MAKING TURNS IN THIS SITUATION BUT MANAGED TO MAKE IT HOME. I BROUGHT THE CAR IN FOR SERVICE BECAUSE IT WAS OBVIOUSLY UNSAFE TO DRIVE. AFTER REPLACING THE SUSPENSION AIR COMPRESSOR 3 MONTHS EARLIER, THE LEFT SIDE AIR BAG THE DAY BEFORE, I WAS TOLD THAT THE RIGHT SIDE SUSPENSION AIR BAG HAD FAILED. MERCEDES WILL NOT COVER THIS REPAIR AND WILL NOT RECALL THIS KNOWN CONDITION WITHOUT BEING FORCED. THEY SHOULD BE FORCED SINCE MANY PEOPLE ARE HAVING THIS PROBLEM. I HAVE HAD A PROBLEM WITH THIS SUSPENSION SYSTEM 3 TIMES. *TR
NHTSA ODI #10548902