2000 Mercedes Benz S500

WHILE DRIVING MY 2000 S500 THE AIR SUSPENSION SYSTEM MALFUNCTION WITHOUT WARNING. I HAD THE AIRMATIC SENSOR REPLACE 6 MONTHS AGO. THEN A AIR KIT WAS INSTALLED A MONTH LATER, AND NOW THE COMPRESSOR HAS BURNT OUT. RESULTING IN THE CAR COMPLETELY COLLAPSING. THE CAR WAS NOT ABLE TO DRIVE AND WAS TOWED TO THE MB DEALER. THE COMPRESSOR WAS REPLACE, BUT THE COMPRESSOR RUNS AFTER CAR IS OFF AND IS VERY LOUD. THE CAUSE HAD NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

DT*: THE CONTACT STATED WHILE DRIVING 50 MPH, THE LIGHT ON THE INSTRUMENT CLUSTER WENT OUT. THE DASHBOARD GAUGES AND INDICATORS DID NOT ILLUMINATE AND MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THAT THE INSTRUMENT CLUSTER MODULES NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED AND WAS GIVEN A COPY OF THE NHTSA CAMPAIGN ID# 06V028000 BUT THE CLAIM WAS DENIED FOR REIMBURSEMENT. UPDATED 09/20/06. *JB

I OWN A YEAR 2000 MERCEDES S. THE INSTRUMENT CLUSTER HAS DEVELOPED INADEQUATE ILLUMINATION. THERE IS A SAFETY RECALL ON THIS INSTRUMENT CLUSTER (NUMBER: 06V028000). THE DEALER REFUSES TO MAKE A REPLACEMENT UNDER THE RECALL AND MERCEDES USA DENIES THAT THERE IS A RECALL. WHAT SHOULD I DO TO HAVE THE DEFECTIVE INSTRUMENT CLUSTER REPLACED UNDER THE RECALL. THANK YOU. *JB

MY 2000 MERCEDES BENZ S500 IS RUSTING FROM UNDERNEATH THE PAINT. THERE ARE SEVERAL PLACES WHERE THE CAR IS RUSTING. MERCEDES, AT THE CORPORATE LEVEL, PRETENDS THEY ARE UNAWARE OF THE PROBLEM. HOWEVER, AT THE DEALERSHIP LEVEL, THEY OPENLY ADMIT TO THIS PROBLEM AND TELL ME THAT I AM OUT OF LUCK. I HAVE SEEN SEVERAL CARS WITH THIS PROBLEM AND MERCEDES HAS DONE NOTHING TO CORRECT THIS PROBLEM TO PEOPLE WHO HAVE BOUGHT THEIR 100,000 FLAGSHIP LUXURY SEDAN. *JB

DT*: THE CONTACT STATED, THE INSTRUMENT CLUSTER BACKLIGHTING THE SPEEDOMETER BURNED OUT. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY DETERMINED THERE WAS A RECALL #06V028000 CONCERNING THE INSTRUMENT PANEL CLUSTER. THE VIN IS NOT INCLUDED IN THE RECALL. THE PART WAS ALSO OUT OF WARRANTY AND WAS REPLACED AT COST. THE MANUFACTURER HAS BEEN CONTACTED.*AK UPDATED 7/21/2006 - *NM

MERCEDES-BENZ UNDER REPORTING HAS BEEN A SERIOUS PROBLEM. I COMPLAINED TO THEM ABOUT MY AC BLOWER MOTOR, WHICH TURNS ON ONLY SPORADICALLY, ON AVERAGE ABOUT 30% OF THE TIME. I WENT IN TO THE DEALER AND THEY HAD REFUSED TO FIX IT SAYING THAT MINE WAS NOT ONE OF THE CARS MERCEDES BENZ CORPORATE ACCEPTED UNDER NHTSA CAMPAIGN ID NUMBER: 00V141000. HOWEVER, AN INDEPENDENT MECHANIC'S DIAGNOSIS WAS THAT THE BLOWER MOTOR REGULATOR NEEDS REPLACEMENT AND THAT IT IS INDEED A DEFECT OF THE ENGINEERING AND THAT MERCEDES SHOULD HAVE REPLACED IT AS IT WAS EXACTLY THE EFFECT OF THE PROBLEM THEY UNDERREPORTED FROM THE RECALL. THIS IS UNACCEPTABLE FOR NHTSA TO PROVIDE SPECIAL TREATMENT TO MERCEDES BENZ - TO THIS DAY, I AM DRIVING IN THE HEAT A SPORADICALLY WORKING BLOWER MOTOR THAT I HAVE TO SUFFER WITH BECAUSE OF MERCEDES FLAW. IF A PURELY AMERICAN COMPANY LIKE FORD HAD DONE SOMETHING LIKE THIS, NHSTA WOULD NOT HAVE ALLOWED SUCH SERIOUS MANUFACTURER VIOLATIONS, BUT WHY THE LENIENT TREATMENT FOR MERCEDES-BENZ? RIGHT NOW, IN ADDITION TO THE FAULTY BLOWER MOTOR REGULATOR, I AM SUFFERING WITH A DEFECTIVE AND NON-WORKING AND NON-ILLUMINATING INSTRUMENT PANEL CLUSTER ALSO WHICH WAS RIGHTLY ADDRESSED BY NHTSA IN NHTSA CAMPAIGN ID NUMBER: 06V028000 BUT BECAUSE MERCEDES BENZ MISREPORTS THE NUMBER OF UNITS AFFECTED SO THEY DO NOT HAVE TO FIX MANY OF THEIR DEFECTS, I AM STUCK IN SERIOUS DANGER. PLEASE HELP! *JB

THE MERCEDES S-CLASS HAS A SERIOUS PROBLEM WITH MANY ELECTRICAL COMPONENTS AND EVEN WHEN RECALLS ARE MADE, MERCEDES BENZ NORTH AMERICA UNDERSTATES THE NUMBER OF UNITS AFFECTED TO MINIMIZE THEIR LOSS DUE TO DEFECTIVE ENGINEERING. MY MERCEDES DEALER (CROWN MERCEDES IN DUBLIN, OHIO - TEL 614-799-4666) HAS REFUSED TO REPLACE MY DEFECTIVE INSTRUMENT CLUSTER, WHICH DOES NOT ILLUMINATE, NOR DO THE GAUGES WORK, EVEN THOUGH A RECALL WAS MANDATED AS PER NHTSA RECALL CAMPAIGN NUMBER 06V028000. HOWEVER, INSTEAD OF HONORING THEY REFUSE TO FIX THE VERY SERIOUS SAFETY PROBLEM UNLESS CASH PAYMENT IS MADE IN THE FULL AMOUNT OF THE COST. MY CLUSTER DOES NOT ILLUMINATE, THE GAUGES ARE ALL STUCK SO THAT I DON'T KNOW WHAT SPEED I AM GOING AT, I DON'T KNOW HOW MUCH FUEL I HAVE LEFT, I DON'T KNOW THE MILEAGE OF THE CAR, OR ANYTHING ELSE BECAUSE OF A KNOWN MECHANICAL DEFECT OF MERCEDES BENZ INSTRUMENT CLUSTERS, BUT THEY ARE REFUSING SERVICE. I AM FORCED TO TAKE THE CAR BACK UN-REPAIRED ALTHOUGH THEY REQUIRED A $210.00 DIAGNOSTIC FEE, AND I AM VERY WORRIED THAT I MAY RUN INTO AN ACCIDENT WITH IT DUE TO THEIR NEGLIGENCE AND LACK OF CONCERN WITH THE RECALL. PLEASE HELP. YOU CAN CONTACT ME AT CELL (614) 446-6180. YOUR HELP IS VERY IMPORTANT AND CONCERNS A CRITICAL SAFETY ISSUE. I AM FORCED TO DRIVE WITHOUT SEEING MY INSTRUMENT CLUSTER, WITHOUT KNOWING WHAT SPEED I AM GOING AT, WITHOUT KNOWING HOW MUCH GAS I HAVE LEFT, WITHOUT KNOWING ANY OF THOSE THINGS. I AM IN DANGER AND EVEN THOUGH THEY ADMIT THAT IT IS A MANUFACTURING DEFECT OF THE CLUSTER, THEY REFUSE TO REPAIR IT WITHOUT THOUSANDS OF DOLLARS IN PARTS & LABOR. IS IT FAIR TO PUT MYSELF AND MY FAMILY AT RISK BECAUSE OF THE CORPORATE WRONG DOINGS AND UNDER REPORTING AND ARROGANCE OF MERCEDES BENZ CORPORATION? DO I NEED TO ENDURE THE RISK OF A SERIOUS ACCIDENT BEFORE NHTSA TAKES SOME ACTION? PLEASE HELP. *JB