2000 Mercedes Benz S500

REQUEST TO RE-OPEN "PE 05-062" INVESTIGATION & ORDER AN EXPANSION OF THE RECALL ON THE DEFECTIVE INSTRUMENT CLUSTER ON ALL MODELS AFFECTED. ON OR ABOUT 8/17/2010, I FIRST NOTICED THE FLICKERING OF THE CLUSTER PANEL (CP) , WHICH WOULD COME AND OFF; I THEN CONTACTED A MB DEALER IN MY AREA AND EXPLAINED THE PROBLEM/DEFECT AND THE DEALER IN TURN CONTACTED MB TO REQUEST AUTHORIZATION TO REPLACE THE DEFECTIVE CP. THE DEALER WAS TOLD THAT MY VEHICLE WAS NOT SUBJECT TO THE RECALL BUT RATHER, SUBJECT TO THE EXTENDED WARRANTY; I THEN CONTACTED MB AND DEMANDED PROOF AS TO THE RATIONALE FOR RECALLING VERY FEW VEHICLES SUBJECT TO THIS KNOWN PROBLEM AND DEMANDED DOCUMENTATION AS REGARDS THE MANUFACTURERS OF THIS PRODUCT(CP). THE COUNSEL FOR MB, MR. ZEPF RESPONDED ON 9/24/2010 WITH A CONVOLUTED EXPLANATION AND AT THE SAME REFUSING TO PROVIDE ME WITH THE REQUESTED INFORMATION. ON 12/04/2011, I WAS TOLD THAT MY REAR LIGHTS(BRAKE, ETC) WERE NOT COMING ON, I HAVE SINCE STOPPED USING MY VEHICLE. MB HAS INTENTIONALLY LIMITED THE NUMBER OF VEHICLES RECALLED AND DESPITE THE INABILITY OF MB TO EXPLAIN THE RELATIONSHIP OF THREE(3) ODI COMPLAINTS THAT WERE PRODUCED BEFORE THE DATES OF PRODUCTION OF VEHICLES AFFECTED BY THE THREE FAILURE MODES IDENTIFIED BY MB.[A. MOTAMEMEDAMIN 2/8/06] ALSO, PLEASE VISIT BENZWORLD.ORG - MB DISCUSSION FORUM FOR ADDITIONAL COMPLAINTS ON THIS SAME ISSUE. MB HAS FAILED TO COMPLY WITH THE REPORTING REQUIREMENT OF TITLE 49 C.F.R. 573.6(C)(2) "IDENTIFICATION OF THE VEHICLES OR ITEMS OF MOTOR VEHICLE EQUIPMENT POTENTIALLY CONTAINING THE DEFECT OR NONCOMPLIANCE, INCLUDING A DESCRIPTION OF THE MANUFACTURER'S BASIS FOR ITS DETERMINATION OF THE RECALL POPULATION AND A DESCRIPTION OF HOW THE VEHICLES OR ITEMS OF EQUIPMENT TO BE RECALLED DIFFER FROM SIMILAR VEHICLES OR ITEMS OF EQUIPMENT THAT THE MANUFACTURER HAS NOT INCLUDED IN THE RECALL"; SAME CP, PROBLEM ON ALL VEHICLES. UPDATED 01/06/12 *BF UPDATED IVOQ 01/06/12 UPDATED IVOQ 01/10/12 *TR

TL* THE CONTACT OWNS A 2000 MERCEDES-BENZ 500S. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED AND WOULD NOT DISPLAY THE SPEEDOMETER, ODOMETER, FUEL GAUGE AND OTHER COMPONENTS. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 52,000.

TL*THE CONTACT OWNS A 2000 MERCEDES BENZ 500S. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH, AND ENGAGED THE BRAKES FORCEFULLY. SUDDENLY, THE ENTIRE INSTRUMENT PANEL AND GAUGES WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THERE WAS A RECALL ON THE VEHICLE ASSOCIATED WITH THE NHTSA CAMPAIGN 06V028000 (INTERIOR LIGHTING). THE RECALL MANUFACTURER REPORT DATE WAS FEBRUARY 1, 2006. THE DEALER AND MANUFACTURER EXPLAINED THAT THE RECALL EXPIRED SEPTEMBER OF 2009, AND THE REPAIR WOULD BE AT THE OWNER'S EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT WAS DISPLEASED TO KNOW OF THE EARLY EXPIRATION OF THE SAFETY RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2000 MERCEDES BENZ 500S. WHILE DRIVING APPROXIMATELY BETWEEN 60-65, THE CONTACT ENGAGED THE ACCELERATOR PEDAL AND THERE WAS NO POWER RESPONSE. THE GEAR WAS SHIFTED INTO NEUTRAL AND THEN INTO DRIVE. SUDDENLY, THE ENGINE STALLED WHICH RESULTED TO TEN PERCENT BRAKING POWER AND A LOSS OF POWER STEERING. THE VEHICLE WAS DRIVEN TO A SAFE LOCATION WITH CAUTION AND HE WAS FORCED TO APPLY THE BRAKE PEDAL BEFORE COMING TO A STOP. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND IT WAS ALSO REPAIRED. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE ENGINE SENSOR. THE CONTACT STATED ONE DAY PRIOR TO THE FAILURE THE ENGINE PULSATED WHILE AT A TRAFFIC LIGHT. THE CONTACT HAD SIGNIFICANT CONCERN PERTAINING TO THE SAFETY HAZARD. THE FAILURE MILEAGE WAS 84,000.

WE WERE DRIVING AT HIGHWAY SPEED AROUND 65 MPH WHEN EITHER THE TRANSMISSION OR DIFFERENTIAL WENT OUT. WE'RE NOT SURE EXACTLY WHAT HAPPENED MECHANICALLY BECAUSE WE HAVEN'T TAKEN THE CAR TO THE SHOP YET. BUT WHATEVER IT WAS, IT WAS DEFINITELY CATASTROPHIC. THERE WAS NO ACCIDENT AT ALL. WE WERE ABLE TO MANEUVER THE CAR SAFELY TO THE SIDE OF THE HIGHWAY AFTER THE CAR BROKE. BUT FOR SOME REASON THE PASSENGER SIDE AIRBAGS DEPLOYED THE INSTANT THAT THE CAR BROKE DOWN! THE AIRBAGS IN TURN INJURED THE PASSENGERS SITTING ON THE PASSENGER SIDE OF THE CAR. THE SEATBELTS ALSO TIGHTENED AND INJURED A 12 YEAR OLD MALE PASSENGER SITTING ON THE DRIVER SIDE REAR SEAT. *TR

I HAVE A 2000 S500 MERCEDES. THE PROBLEM IS THE CLUSTER PANEL IT WENT OUT I WENT TO THE DEALER THEY TOLD ME THAT ONLY THE ONES ON THE LIST FOR THE RECALL ARE GETTING DONE. I WORK GRAVEYARD SO I DRIVE AT NIGHT. I CAN'T SEE THE SPEEDOMETER. THE RECALL IS FOR 2000 S500? IF MY MERCEDES IS HAVING THE SAME PROBLEM IT SHOULD BE COVERED. *TR

MY 2000 MERCEDES BENZ S-500 INSTRUMENT CLUSTER STARTED FLICKERING OFF AND ON ABOUT 3 MONTHS AGO, THEN WENT COMPLETELY OUT ON SUNDAY FEBRUARY 1, 2009 WHILE RETURNING FROM A SUPER BOWL PARTY. I HAD TO DRIVE APPROXIMATELY 90 MILES WITH ABSOLUTELY NO HELP FROM MY INDICATION AND SAFETY SYSTEM ON A $80,000 VEHICLE. AFTER DAYS OF TRYING TO FIGURE OUT WHAT TO DO AND COUNTLESS HOURS OF SEARCHING ON THE INTERNET, I DECIDED TO DISCONNECT THE NEGATIVE BATTERY CABLE TO RESET TO CARS COMPUTER. THIS IS WHAT I HAVE TO DO APPROX TWICE A YEAR WHEN MY RADIO, CD, NAVIGATION AND PHONE GOES OUT. THAT DID THE TRICK FOR NOW. I CALLED MY LOCAL MB DEALER IN GERMANTOWN, MD AFTER READING SOME OF THE COMPLAINTS ON THIS WEBSITE AND WAS TOLD TO BRING THE CAR IN SO THAT THEY COULD HOOK IT UP TO A DIAGNOSTIC COMPUTER AT $195.00 PER HOUR. AFTER READING THE COMMENTS HERE AND KNOWING THAT MB HAS THOUSANDS OF VEHICLES WITH THIS SAME PROBLEM AND HAS FIXED APPROX 7 CARS. I OWN 2 MB A 98 C-CLASS AND A 2000 S-500 AND LOVE BOTH OF MY CARS BUT I WILL NEVER, NEVER, NEVER, EVER BUY ANOTHER MERCEDES BENZ VEHICLE. I WILL STICK HONDA OR ACURA FROM NOW OWN. EVERY TIME I HAVE TAKEN MY CAR INTO MB FOR SERVICE, I HAVE BEEN SCREWED OVER. NOW HAVE A VIBRATION WHEN THE CAR IS SHIFTING THROUGH LOWER GEARS. MB SAYS IT IS A BEARING IN MY DRIVE SHAFT AND IT IS NOT COVERED UNDER WARRANTY BUT MY LOCAL MECHANIC AT ANOTHER SERVICE STATION SAYS IT'S A BEARING IN MY DRIVE SHAFT THAT CONNECTS TO MY TRANSMISSION AND SHOULD BE COVERED BY WARRANTY. I ALSO PAID OVER $2000.00 TO FIX THE PROBLEM WITH THE LOCKING GEAR SHIFT AND TOW. THIS IS A TERRIBLE WAY TO TREAT LOYAL MB CUSTOMERS. I WOULD LOVE TO HAVE THE NEW S-500 BECAUSE I LOVE THE STYLING AND FEATURES BUT JUST CAN'T TAKE THE CHANCE WITH ALL THE PROBLEMS AND THE MOST DISHONEST SERVICE DEPARTMENTS IN THE CAR INDUSTRY. I WILL ENCOURAGE ALL OF MY FRIENDS AND FAMILY TO NEVER BUY ANOTHER MB UNTIL ME START TREATING THEIR CUSTOMERS LIKE THEY WANT THEM TO COME BACK. "A '!@#$% US MARINE" *TR