TL* THE CONTACT OWNS A 2000 MERCEDES-BENZ S500L. WHILE DRIVING, THE CONTACT HEARD A KNOCKING NOISE UNDERNEATH THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY KNOCKED WHILE PARKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR SUSPENSION WAS FAULTY. THE C…
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TL* THE CONTACT OWNS A 2000 MERCEDES-BENZ S500L. WHILE DRIVING, THE CONTACT HEARD A KNOCKING NOISE UNDERNEATH THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY KNOCKED WHILE PARKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR SUSPENSION WAS FAULTY. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE SOMEWHERE ELSE. THE VEHICLE WAS TAKEN TO AN AUTO CENTER WHERE IT WAS DIAGNOSED THAT THE ENTIRE SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE ABC ACTIVE BODY CONTROL INDICATOR ILLUMINATED AND A MESSAGE INDICATING TO "STOP THE VEHICLE WAS TOO LOW". THE VEHICLE WAS NOT DIAGNOSED AGAIN OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. *TT THE CONSUMER STATED HE SOLD THE VEHICLE AS HE DIDN'T WANT TO PUT ANYMORE MONEY INTO THE VEHICLE. *TR
NHTSA ODI #11066456
130,000 miles · Jul 9, 2016
EngineSuspension
MY CAR WAS IN THE DRIVEWAY, AND NOW THE FRONT END IS DAM NEAR ON THE GROUND
NHTSA ODI #10883716
101,000 miles · Apr 11, 2015
Suspension
THIS VEHICLE WAS PARKED AND FRONT SIDE OF SUSPENSION WHEN DOWN TO TIRES CAN'T DRIVE NOR WILL IT PUMP UP. *TR
NHTSA ODI #10705145
100,000 miles · Sep 16, 2007
Suspension
THE AIR SUSPENSION HAS FAILED AND DROP THE FRONT BENDER ALMOST TOUCHING THE TIRE WHICH DISABLE DRIVING. IT HAS HAPPENED TWICE IN MY 2 YEARS. LAST TIME THE FENDER HAD TOUCHED THE TIRE. *TR
NHTSA ODI #10203139
Mileage unknown · Sep 6, 2007
Suspension
MY CAR SUSPENSION DROPPED SUDDELNY WHILE DRIVING, I WAS BARELY ABLE TO CONTROLL THE CAR GOT A MESSAGE ON MY DASH BOARD THAT THE ARMATIC SYSTEM FAILED. *TR
NHTSA ODI #10202102
Mileage unknown · Jan 13, 2007
Suspension
WHILE DRIVING MY 2000 S500 THE AIR SUSPENSION SYSTEM MALFUNCTION WITHOUT WARNING. I HAD THE AIRMATIC SENSOR REPLACE 6 MONTHS AGO. THEN A AIR KIT WAS INSTALLED A MONTH LATER, AND NOW THE COMPRESSOR HAS BURNT OUT. RESULTING IN THE CAR COMPLETELY COLLAPSING. THE CAR WAS NOT ABLE TO DRIVE AND WAS TOWED TO THE MB DEALER. THE COMPRE…
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WHILE DRIVING MY 2000 S500 THE AIR SUSPENSION SYSTEM MALFUNCTION WITHOUT WARNING. I HAD THE AIRMATIC SENSOR REPLACE 6 MONTHS AGO. THEN A AIR KIT WAS INSTALLED A MONTH LATER, AND NOW THE COMPRESSOR HAS BURNT OUT. RESULTING IN THE CAR COMPLETELY COLLAPSING. THE CAR WAS NOT ABLE TO DRIVE AND WAS TOWED TO THE MB DEALER. THE COMPRESSOR WAS REPLACE, BUT THE COMPRESSOR RUNS AFTER CAR IS OFF AND IS VERY LOUD. THE CAUSE HAD NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
NHTSA ODI #10178648
72,341 miles · Jan 25, 2005
Suspension
WHILE DRIVING 65 MPH THE AIR SUSPENSION SYSTEM MALFUNCTIONED WITHOUT WARNING. AS A RESULT THE FRONT END COLLAPSED. THE CAUSE HAD NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
DRIVING AT 55-65 MPH VIOLENT VIBRATION OCCURS CAUSING DIFFICULTY IN CONTROL, REAR BRAKES AS WELL AS EMERGENCY BRAKE PADS FREEZE DURING VIBRATION DUE TO AUTOMATIC SELF-ADJUSTMENT OF EMERGENCY BRAKES. MJS
NHTSA ODI #550460
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE05062 · Instrument Cluster Failure
Opened Nov 10, 2005 · Closed Feb 8, 2006
Status: closed (inferred from source dates) · Interior Lighting
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION BASED ON SEVEN REPORTS INDICATING THAT THE INSTRUMENT CLUSTERS IN MODEL YEAR (MY) 2000-2001 MERCEDES-BENZ S CLASS VEHICLES FAILED IN THAT CONSUMERS WERE UNABLE TO READ ANY OF THE GAUGES WHILE OPERATING THEIR VEHICLES AT ANY SPEED DURING THE DAY OR NIGHT.IN ITS 573 REPORT TO NHTSA DATED FEBRUARY 1, 2006, MERCEDES-BENZ USA, LLC (MERCEDES-BENZ)STATES THAT THERE ARE THREE INSTRUMENT CLUSTER FAILURE MODES THAT WOULD RESULT IN UNDESIRABLE OPERATION.THESE THREE FAILURE MODES ARE SPECIFIC TO CERTAIN DATES OF PRODUCTION (SEE BELOW) FOR THE SUBJECT VEHICLE, AND MERCEDES-BENZ IS RECALLING THOSE VEHICLES WITHIN THOSE DATES.SPECIFIC INFORMATION REGARDING THE FAILURE MODES IS DESCRIBED IN MERCEDES-BENZ'S REPORT (SEE NHTSA RECALL 06V028).THREE OF THE ODI COMPLAINTS SUBMITTED TO MERCEDES-BENZ INVOLVE VEHICLES THAT WERE PRODUCED BEFORE THE DATES OF PRODUCTION OF VEHICLES AFFECTED BY THE THREE FAILURE MODES.BASED ON REVIEW OF THOSE THREE COMPLAINTS, MERCEDES-BENZ WAS UNABLE TO IDENTIFY A RELATION OF THOSE THREE TO THE DEFECTS IDENTIFIED IN THE RECALLED VEHICLES.ALL OF THE MERCEDES-BENZ COMPLAINTS WITH VINS IDENTIFIED WERE WITHIN THE RECALL POPULATION (ONLY 2 VEHICLE VINS WERE NOT AVAILABLE TO POSITIVELY IDENTIFY VEHICLE BUILD DATE).THE RECALL POPULATION WILL INCLUDE 36,911 S CLASS AND CL CLASS MERCEDES-BENZ VEHICLES BUILT IN THE PRODUCTION DATES RANGING FROM JUNE 2000 THROUGH NOVEMBER 2000, JANUARY 2002 THROUGH APRIL 2002, AND MAY 2004 THROUGH SEPTEMBER 2004.THESE DATES OF PRODUCTION COVER VEHICLES FROM THE 2000-2002 MY AND THE 2004-2005 MY.TO CORRECT THE CONDITION, MERCEDES-BENZ WILL REPLACE ALL AFFECTED INSTRUMENT CLUSTERS WITH IMPROVED ONES THAT ARE NOT SUBJECT TO THE FAILURE MODES.MERCEDES-BENZ WILL BEGIN OWNER NOTIFICATION DURING THE 1ST QUARTER OF 2006.
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