2001 Mercedes Benz S430

2 DAYS AFTER RECEIVING MY 2001 S430 FROM LOCAL DEALER (CRITZ BENZ OF SAVANNAH) FOR SERVICE THAT WAS DONE INCORRECTLY.I NOTICE WHILE DRIVING THE BURNED OUT ODOR COMING THE AIR VENTS. I NOTICED MY INSTRUMENT CLUSTER LIGHTING START TO FLICKER AS I WAS DRIVING BUT THOUGHT NOTHING OF IT. THE NEXT DAY HOWEVER WHILE ENTERING THE VEHICLE I NOTICED NO LIGHTS WERE ON THE DASHBOARD WHAT SO EVER, IT WAS TAKEN BACK TO LOCAL DEALER TO BE DIAGNOSED. WANTED TO LET YOU KNOW THAT WE FOUND YOUR INSTRUMENT CLUSTER COMPLETELY SHORTED OUT. IT SEEMS TO BE SOME FORM OF INTERNAL ELECTRICAL FAULT. WOULD HAVE TO HAVE THE INSTRUMENT CLUSTER REPLACED. PARTS AND LABOR TOGETHER IS $1905.60 TO REPLACE IT. I ASK ABOUT THE RECALL ON THIS PART THEY SAID MY CAR WAS NOT INCLUDED. VEHICLE HAS 188,XXX MILES ON IT. IVE ALSO HAD BOTH AIRBAGS REPLACED WITHIN 3 MONTHS AND ONE WHICH EXPERIENCING THE SAME ISSUE THAT I PAID THEM TO FIX WHICH WAS AND OUT OF PLACE STRUT OR 'ANOTHER LEAK' IN A PRACTICALLY NEW AIRBAG CAN I PLEASE HAVE SOME ASSISTANCE. --COLBY PEARCE CRITZ AUTO GROUP

2001 WAS WHEN THE AIRMATICS FIRST CAME OUT MERCEDES PERFECTED IN 2002 THERE WAS A RECALL BUT I DID NOT GET THE LETTER TIL AFTER THE DATE AND MERCEDES WOULDN'T HONOR IT I PURCHASED THIS CAR AND IT'S BROKEN SUCH A WASTE THE AIRMATICS WON'T GO UP IT'S SLAMMED LOW WE'LL NEED TO TOW IT W THE BIG TOW TRUCK BECAUSE IT'S TOO LOW IT'LL SCRATCH

TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ S430. WHILE THE CONTACT WAS ATTEMPTING TO OPEN THE REAR PASSENGER DOOR, THE LATCH PULLED OUT; HOWEVER, THE DOOR REMAINED CLOSED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF COCONUT CREEK (4250 FL-7, COCONUT CREEK, FL 33073) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH MECHANISM FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

TL* THE CONTACT OWNED A 2001 MERCEDES-BENZ S430. WHILE AT AN INTERSECTION, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. A FIRE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 320,000.

AS I WAS DRIVING ON JUNE 1,2018 @5:10PM MY CAR CAUGHT ON FIRE AND HEAVY SMOKE I HAD TO PULL INTO THE COLDEST OUTLET FOR SAFETY I JUMP OUT AND CALLED 911 THE FIRE DEPARTMENT & POLICE CAME OUT THE FIRE OUT. I AM SO SCARED I NEVER EVER IN MY 48 YEARS EVER EXPERIENCE ANYTHING THIS HORRIFIC. I DON'T KNOW IF I WILL EVER DRIVE AGAIN OR GET IN A CAR.

I DROVE MY WORK TO WORK WHICH IS ONE KILOMETER AWAY. AFTER DROPPING, I PARKED FOR 5 MINUTES. WHEN I TRIED TO START, IT WON'T START. AFTER FEW MINUTES, I TRIED TO START AND IT DID. AFTER A FEW YARDS, THE CAR STOPPED IN THE ROAD. I CALLED THE TOWING COMPANY AND BROUGHT THE CAR TO THE REPAIR SHOP. THE BATTERY WAS CHANGED BUT WHEN THEY STARTED, THEY JUST HEARD A SOUND OF NOT GOING THRU. THEY DIAGNOSED THE CAR AND THEY CHANGED THE CRANK CENSORCSS 825. I DROVE THE CAR BACK HOME.

TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ S430V. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER EXPERIENCED AN ELECTRICAL MALFUNCTION. AS A RESULT, THE VEHICLE SEIZED BECAUSE IT RAN OUT OF FUEL DUE TO THE FUEL GAUGE BEING INOPERABLE. THE CONTACT CALLED MERCEDES-BENZ OF THOUSAND OAKS (3905 AUTO MALL DR, THOUSAND OAKS, CA 91362 (805) 371-5400) WHERE THE DEALER STATED THAT THE VIN WAS NOT PART OF A RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 06V208000 (INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT PART OF A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

JANUARY 30, 2015, I NOTICED MY CAR SITTING ON THE GROUND. I STARTED THE CAR, RAISED THE AIRMATICS UP, PULLED OUT MY DRIVEWAY, STOPPED AT THE STOP SIGN AND MY CAR LOWERED AND SHUT OFF. I REPEAT BY TURNING THE CAR BACK ON AND RAISING THE CAR BACK UP. ON MY WAY HOME I RECEIVED AN EMERGENCY CALL STATED MY COUSIN WAS ABOUT TO BE JUMPED AND TO COME TO THEIR BUS STOP. I ASKED MY FAMILY, "WHERE ARE YOU?" WHEN I ARRIVED AROUND THE CORNER, MY CAR BEGAN LOWERING WHILE DRIVING, I CAME OVER THE HILL AND WAS SHOCKED THAT TRAFFIC WAS COMPLETELY IMPEDED AS MY CAR BEGAN SLIDING DOWN THE HILL. I HAD LESS THAN SECONDS TO RESPOND AND SWERVED TOWARDS AND OPEN FIELD. FOUR YOUTH AND ONE ADULT CAME IN CONTACT WITH MY CAR. I WAS SHACKING, IN SHOCK AS I THOUGHT I HIT MY OWN DAUGHTER. I CALLED 911, TOOK TOXICOLOGY TEST AND WAS CHARGED WITH FOUR COUNTS OF AGGRAVATED BATTERY. MY INSURANCE SAID IT WAS AN ACCIDENT AND SETTLED ALL CLAIMS WITH THE INJURED PARTIES. I KNEW MY PROBLEM WAS THE BRAKES OR SUSPENSION AS THE POLICE TAMPERED WITH EVIDENCE, PLANTED DIRT AND LIED THAT THERE WERE SKID MARKS WHEN THE PHOTOS SHOWED NONE. I HAD FOUR BUSINESSES AND LOSS EVERYTHING BEHIND THIS CAR ACCIDENT. THIS STORY HIT NATIONAL NEWS AS THE TRUTH WAS NEVER TOLD TO THE PUBLIC. PLEASE, STAY ON TOP OF THIS ISSUE PERTAINING TO THE SUSPENSION PROBLEMS. I CONTINUED REQUESTING FOR THEM TO FIX MY CAR AND HAVE RECEIPTS TO PROVE IT. IT WAS TEMPORARILY REPAIRED BUT NENES COMPLETELY FIXED. IF I HAD KNOWN THE SUSPENSION COULD RESULT TO AN ACCIDENT I WOULD NOT HAVE PURCHASE THIS CAR. I DROVE MY CHILDREN AROUND IN THIS UNSAFE CAR AND IT HURT OTHERS IN THE PROCESS. PLEASE DO NOT ALLOW THIS TO HAPPEN TO ANYONE ELSE.

HAPPENED TWICE IN ONE DAY WHILE TRAVELING AT A SPEED OF APPROXIMATELY 50-60 MPH. THE FIRST TIME HAPPENED AS I WAS DRIVING ON A SERVICE ROAD TRAVELING AT ABOUT 50 MPH. THE SECOND TIME HAPPENED AS I WAS TRAVELING AT APPROXIMATELY THE 60 MPH. BOTH OCCASIONS THE FRONT BRAKES ABRUPTLY AND COMPLETELY LOCKED AND FORCEFULLY PULLED THE STEERING TO THE RIGHT. EACH EVENT WAS WERE IN THE MOVEMENT OF A LOT OF TRAFFIC, DURING RUSH HOUR. I WAS UNABLE TO ACCELERATE, THE BRAKES RESISTED SLOWLY PULLED THE CAR TO A COMPLETE STOP. WHILE TRAVELING IN THE RIGHT LANE I HAD TO CUT THE VEHICLE COMPLETELY OFF. THE VEHICLES AROUND WERE FORCED TO STOP ABRUPTLY AND THE OTHER CARS BEGAN HONKING. I HAD TO TURN THE CAR OFF TO RESET. I HAD THREE MINORS IN THE VEHICLE AND WAS PICKING UP ANOTHER ONE OF MY SONS. THE SECOND INSTANCE WAS ABOUT 30 MINUTES LATER WHILE TRAVELING ON HIGHWAY 30, ON MY WAY HOME AFTER PICKING UP MY SON, SO NOW I HAVE 4 MINORS IN THE VEHICLE. THE SECOND TIME IN THE MIDDLE LANE TRAVELING AT A SPEED OF 65 MPH. ALTHOUGH I WAS ABLE TO MAKE IT TO THE RIGHT SHOULDER AND WAS FORTUNATE TO NOT GET INTO AN ACCIDENT WITH ANY OTHER VEHICLES, AND THE ROAD CONDITIONS WERE CLEAR, IT WAS AT NIGHT AND EXTREMELY DANGEROUS AND LIFE THREATENING FOR EVERYONE DRIVING AROUND ME AND INVADING MYSELF WHILE BEING ON THE ROAD. I TOOK IT TO THE DEALERSHIP THE NEXT MORNING AND THERE INSPECTION SUGGESTS THAT THEY ARE UNABLE TO DUPLICATE THE CONCERN AND THE MECHANIC STATED "FOUND NO RELEVANT FAULTS" TO THIS VEHICLE.